Please Help.I have upload one Music Free icon from Apple store,after installation.I have opened the music video but 5 min after the mobile screen stopped to work.The screen touch is not reacting.And exist the voice e mail.What I have to do?

Please help!! I have iPhone 4.Version 6.1.3.I have upload and purchased a lot of things from Apple store.It was Music free icon Japanese media,also Movie uploader icon.I was intended to open but requested to sign in and I was registered in You tube and Google.The Video has been opened and after 5 min,everything stopped.Screen Touch dont recognize anything.I mean I was trying to close the video but screen touch was not reacting.After I have switched off/on the iPhone but no result.I can switch on but cant press the buttons.And there is a voice which is just repeating if you are trying to press the button.Now I dont know what to do ? I am just thinking about virus but, how,I was thinking that all devices purchased from Apple Store is safely?maybe i am mistaken.please advice,maybe i need to go to Apple services Center????

No, I have not tried any backup tools. I havent restored my ipod back to factory settings yet and then sync everything back on it. I am kind of scared too because I dont want to lose anything. I have just been hoping some new apple software update will come out because I know several people have had problems when updating to the newest version available.

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