Please help! I want my music back! I can't live without music!!
I just got a new PC and we downloaded iTunes as soon as we got it. My dads library was on there already so I decided to make my own. I synced my iPod and next thing you know all of my bought music is gone. How can I recover it? It was about 40 songs. And I bought all of them! If I can't get them back, can I get a refund?
You only get one download of music and it is up to you to make a backup. Do you have the other music on another computer so you can move it to the new computer? Apple has been know to sometimes authorize a redownload. You can contact them here (select iTunes account and billing).
http://www.apple.com/support/itunes/
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Have you updated your iTunes? iOS7 requires at least iTunes 11.
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SorchaH wrote:
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Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
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Apple Retail Store - Genius Bar -
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Hey ashvinee,
Sorry to hear you're having difficulty with your contacts. We have a few articles that could resolve your issue.
I would start here:
iCloud: Troubleshooting iCloud Contacts
http://support.apple.com/kb/ts3998
Recovering iCloud or MobileMe data from iTunes backups for an iOS device
http://support.apple.com/kb/TS4108
This second article applies to you if:
You want to recover your Contacts, Calendars, and Bookmarks from an iTunes iOS device backup made while using iCloud or MobileMe to update your Contacts, Calendars, and Bookmarks on your iOS device.
You have created backups in iTunes, and you do not have or are unable to restore from an iCloud Backup. Learn more about how to restore from an iCloud Backup.
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David -
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Maybe here:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server -
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No one here can help you, nor can Apple or any carrier. If you know the location, contact the local police where it is located.
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Did you add or change your credit card details on your iTunes account when downloading them ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702 -
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coIt is a code. See:
iTunes Store: How to redeem a code
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Hi Kanemelinda8833,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Associating and verifying email addresses with your Apple ID
http://support.apple.com/kb/HE68
Also, make sure you have signed out of your Mom's Apple ID and are signed in with your own Apple ID on this device.
Click on the link to see more details and screenshots.
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
Sign out of your Apple ID on all iOS devices, in the following locations:
Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
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Cheers!
Judy -
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Hello purpleroses68
To download any photos that were on your My Photos Stream, then you will need to have Photo Streamed turned on within your computer. Keep in mind that My Photos Stream only holds the last 30 days of photos and those will be the only one that will download. Check out the articles below for more information for the process and general information about getting your photos downloaded.
Archive or make copies of your iCloud data
http://support.apple.com/kb/ht4910
iCloud: My Photo Stream FAQ
http://support.apple.com/kb/ht4486
Regards,
-Norm G. -
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Hello there, Kumarlmk.
The following Featured Discussion deals with the issue you seem to be describing and provides some workable solutions:
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https://discussions.apple.com/thread/5284736
Thanks for reaching out to Apple Support Communities.
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