Please help Illustrator can't open my files

I worked on a design saving it about every 10 minites  and also saving a copy every hour. Later, when I try to open any of the copies of this file, Illustrator gives me this error:
the file opens but most of the objects are gone.
I managed to open the file with Adobe Accrobat and saved it as eps then open it in Illustrator but the paths are mess and all effects converted to embeded images.
I also placed the file but if I try to edit the link it gives me the same error and when I embedded the link it was a little bit better but similar mess like the eps saved from Acrobat
I'm using Illustrator CS5 on Windows 7.
this is a link to the problem file:
https://dl.dropboxusercontent.com/u/40428991/05.zip
I will greatly appriciate any help with resquing this file.

GSIDesign,
There are two ways to approach a serious file recovery:
A) The easy way that costs $27 and may be tested before purchase is a 1 year licence. You can find it here:
http://www.recoverytoolbox.com/buy_illustrator.html
B) The hard way is to start here:
http://helpx.adobe.com/illustrator/kb/enable-content-recovery-mode-illustrator.html
or here:
http://daxxter.wordpress.com/2009/04/16/how-to-recover-a-corrupted-illustrator-ai-file/
Before starting on B), you may check for free in A).

Similar Messages

  • Please Help!  Can't open pdf files online.

    Several days ago I attempted to update my Adobe Reader.  I'm using a MacBook with OS 10.9.3.  I have a 2.4 GHz Intel Core 2 Duo.  After installing I received an error which says "internal error occurred"  After reading LOTS of websites, I finally used my Time Machine and reloaded the old adobe version.  It works to open pdf files on my computer, however, when I go to websites, it says that I have to accept the adobe legal agreement before the pdf is opened.  So many webpages are locked because I can't figure out where to accept these permissions.  Firefox will open these same web pages, but the screen is filled with distorted writing, all which basically curses adobe.  I believe your software has a virus and I wonder if you've found a fix.  Please help!

    Hello Pat,
    Thank you for your reply, however, when I launch the older Adobe Reader application, it simply opens and does not ask for me to accept the agreement.  When I launch the newer Adobe Reader, I receive an internal error message and then the reader crashes.  I have attempted to re-load the new reader many times, I've deleted all of my old Adobe files including the files located under LIbrary/....  For many days I wasn't even able to open PDF files which are saved on my hard drive.  Using Apple's Time Machine, I was able to restore an older version of Adobe Reader which I can use to open files on my hard drive.  However, with the old reader and with the new reader, I still cannot open files on the internet - many web pages have items that I wish to open (spec sheets for example).  I have to send the links via email to myself and open them on another computer (extremely inefficient and time consuming). 
    I decided to try using Firefox and what I noticed is that when I try to weblinks that are PDF files, they open with distorted lines of text.  When you read the lines of text, there are broken sentences that say odd things (some profanity) that are directed at Adobe.  I won't repeat the lines here.  If someone from Adobe would please contact me directly (you should have my email information), I would greatly appreciate it.  It's obvious that there is a virus in your software. 
    I need help ASAP because my computer is my business computer and I'm really at a halt.  I need to have access to spec sheets which I can no longer open - or even download.  Buying a new computer to fix my Adobe Reader is not an option.
    Please help.

  • Please please help - i can't open swf files

    I have downloaded Adobe Flash Player and Adobe Shockwave Player to play some swf files I have downloaded.  These files still say that Windows can't open them though and I don't know why.  I've tried uninstalling reinstalling etc but the computer doesn't seem to know the Flash Player is there.
    Thanks anyone who will help me fix this!!!

    Thanks Lee, I downloaded a stand alone player and now it works.  I really appreciate your help!!
    Thanks again,
    Elly

  • How do I get rid of the Microsoft Setup Assistant loop? I migrated my software/documents from another laptop so don't have the disk to reinstall. Please help! Can't open any Microsoft Office software, like Word, and stuck in a loop?

    I migrated my software/documents from another laptop so don't have the disk to reinstall. Please help! Can't open any Microsoft Office software, like Word (for 2008), and stuck in a loop?
    Whenever I select Word Microsoft Setup Assistant appears, asks for feedback, then after selecting okay (both on saying yes or no to feedback) goes on to a registration page. When I click on this it says I've already registered so I just click okay, and then move on to a update page. After this, if I click on Word, the process repeats itself.
    As I said, I don't have the disk to reinstall, and can't find the Office Settings to delete as many pages have suggested I should try. Safe Boot restarting also hasn't worked... Really stuck and need Word very soon for work.
    If you can help, that would be great, and feel free to ask any questions about the situation as I'm not an expert here.
    Cheers,
    Jack

    First, export your contact from iCloud.com and save them on your computer in a safe spot some where (like you desktop).  Use this to help you do this: http://support.apple.com/kb/PH3606
    Next, on both of your devices, go to Settings > iCloud and turn on contacts and select Merge. Then turn off contacts and select 'Delete form my [device]' when prompted.
    Now go back to iCloud.com and select a contact (yes they will all be messed up again) and select Command+A on a Mac or Control+A on a PC to select all of the contacts.  Tap the delete key on your keyboard (or right click /control click a contact and select delete).
    You iPhone, iPad and iCloud.com should not be empty for contacts.
    Go back to Settings > iCloud on both devices and turn on contacts again (you should not see merge this time).
    Next, go back to iCloud.com and import your contacts (those exported .vcards).  You can either drag and drop them into the empty contacts list in your web browser, or you can use the gear icon to import.
    You cleaned up contacts should import correctly into iCloud.com and sync to both of your devices.
    Good luck.

  • Please help! Can't open the illustration in CS6. Illegal operand.

    I worked for two weeks in an illustration and I can´t open the file. Illustrator show the message: "Can't open the illustration. The illustration contains an illegal operand.((((((( -410390914..."
    I followed instructions that I found in forums about make an script for recovery files, illustrator maked a new recovered file and a txt file, I deleted the lines that appeared in the error message, but it continues giving me an error and doesn´t open the file. Can anybody help me, please? Thanks!
    He estado trabajando dos semanas en una ilustración con la versión CS6 de Illustrator y no puedo abrirla porque me da el mensaje:  "Can't open the illustration. The illustration contains an illegal operand.((((((( -410390914..."
    He seguido las instrucciones que aparecen en otros foros para hacer que ilustrator intente recuperar el archivo, ejecutando un script. Me genera un nuevo archivo .ai y una versión en .txt en la que elimino las linéas que dan error, pero sigue sin abrirmelo. Alguien puede echarme una mano? Gracias!

    Just following up on my results if anyone is interested.
    Raghuveer's kind offer to help recover the file didn't yield the results we needed. He was only able to recover the PDF component which was nothing we couldn't do if we tried to open the corrupted file with Acrobat. Opening the file this way isn't editable.
    I did however have some success with the developer of the Recovery Toolbox for Illustrator software. The original file that I couldn't recover with the software was able to be recovered by the developers and a subsequent corrupted file was also able to be recovered by their software, but not before I failed to recover it with their software and sent them the new file, which they were able to recover using the software and sent me a copy too.
    I was noticing quite a few bugs with their software when I was having trouble recovering the files but it would appear that restarting my computer (something I do quite infrequently as I leave my computer on 24x7 and don't have much need to) may have helped get the software working as expected.
    So all in all, Recovery Toolbox for Illustrator is handy piece of software and the developers stand behind it when it doesn't work as expected. But if you are in a bind and need a file recovered ASAP that the software cant do, the time it took tech support to get me the recovered version of my file was was approximately 48 hours. Which in this situation was too slow as we needed it for a presentation that had been and gone by the time they sent the repaired file back. But your needs may vary from ours.

  • Help! Can't open .dmg files suddenly, and can't find stuffit expander application!

    My iMac is currently running on Mac os x 10.5.8, **out of nowhere my computer can't open dmg files. I can't seem to find the stuffit expander application anywhere in my hard drive either, which usually opens these files. Is there another application that can open dmg files? Help Please! I need to open multiple dmg files tonight and can't figure out a way around this. Downloading/running a new stuffit expander application also happens to be a .dmg file. If anyone can help me I'd appreciate it so much!

    Do you mean DiskImageMounter was chosen or not?
    No change on that .dmg or on on others?
    If you want to apply DiskImageMounter to all you have to choose "Change All".
    EDIT: Also, Repair Permissions from /Applications/Utilities/ Disk Utility.
    Also, George Orville has some interesting advice in this thread
    Note this advice is for 10.3 but much of it will apply here.
    -mj
    [email protected]
    Message was edited by: macjack

  • Please Help! Can't open illustrator cs2 - tried all I know!

    I'm running ill cs2 on my mac with leopard and for 2 days it won't start up-- I get the "...unexpectedly quit ..." message. I have checked for corrupt fonts and have trashed the prefs folder as described in other posts. It does open if I try with another user acct on the mac but then I have only a handful of fonts and it doesn't solve the problem. I am downloading the free cs4 trial now (taking forever) because I have an urgent project-- is this wise? should I uninstall cs2? Thanks for your time!

    Hi Ovvio
    Here's a list of places Illustrator puts preferences:
    /Users/[User]/Library/Preferences/Adobe Illustrator CS3 Settings
    /Users/[User]/Library/Preferences/Adobe Save For Web AI 12.0 Prefs
    /Users/[User]/Library/Preferences/com.adobe.illustrator.plist
    try the plist file first, You can trash it and it will regenerate itself. The others need  a bit more care when trashing. I recommend making a copy of what's there first, move the copy someplace safe and then trash the originals. If it doesn't help, replace with the copies so you don't run the risk of losing some settings.
    Note, this is for CS3 but aside from the version differences, the paths should be the same.

  • Please Help!  Can't open files

    Recently I have been unable to open pdf files to view.  Not sure what has changed but I have downloaded the adobe reader several times, open the file and get a message that says adobe is installed, open and running.  When I go to view a file, I get a black screen with a message that says " Before biewing PDF documents in this browser you must launch Adobe Reader and accept the End user license agreement then quit and relaunch the browser"  I am using Safari as my browser which I have always used but this has been happening for several weeks now.  I would greatly appreciate any help or suggestions.  Thank you!

    Go to: Mac HD/Applications and double click the Reader app. The license agreement will open followed by Reader. You may then open PDFs in Safari.

  • Help!  Can't open downloaded files.

    I recently purchased and downloaded a program for creating genograms. During downloading, I selected "Open with Stuffit Extender" as default, but when it was downloaded onto my desktop, the icon attached to the program was a "Word" icon. Thus, Word is the Default application that is opening the program. SO, I CAN'T open a program I just paid $50 for. I don't know how to select the right application to open this program file. Some downloads are opened with Word, sometimes with Exel. Please help!! --Thank you!

    Select the file in the Finder, choose Get Info from the File menu, and change the default application for that file to StuffIt Expander. Alternatively, you may be able to open it by dragging it into the open StuffIt Expander window or the StuffIt Expander icon in the Dock.
    (18288)

  • Help! Can't open pdf files!

    I get a message saying the "file name" is not supported or has been damaged. Everything worked yesterday!
    I have Adobe reader XI and my OS is Windows 7. This is also happening on my boss's computer. She also has Adobe Reader XI. Her OS is Windows Vista.
    Many of our files are stored on Google Drive. When we go online to our documents, we can open them, but can't download them. It is our already downloaded files that we can't open.
    We both recently ran Malware Bytes on our computers to get rid of any potential security threats..could that have caused the problem?
    We need our files!! Any help is greatly appreciated!

    Can you open one of these problem files with Notepad, then copy & paste the 1st 20 characters or so back here in the forum?

  • Please help, I can not open the word document after I have exported from a PDF

    Please help, I have bought this programme to convert PDF documents to word documents. All I find at the moment is that the document is not being converted and will not open once I have saved. It asks which programme I would like to select to open the saved file, and them does not work.
    Please let me know where I am going wrong?
    Ko

    Good day Ko,
    It sounds like the file extension may have been dropped when you saved the file to your computer.
    Does your converted file have the .docx or .xlsx extension on the end?  If it doesn't, try renaming the file and appending the  file extension.  You should be able to open your saved document in Word or Excel then.
    Kind regards,
    David

  • Illustrator  can't open eps files

    I've been have an issue with CS3 and now CS5. When trying to open an eps file I get an error "Can't open illustration. Could not complete the requested operation". I can see a thumbnail, but nothing in the file shows up. Any ideas?

    Tranparency gets flattened in the making of the .eps, and there is a choice as to whether you want to embed links.
    If you somehitng simple with no transprency, you would be able to make yourself a nice editable .ai file out of this.
    Once you have transparency, the those elements get merged and embedded, and often in quite a complex splicing.
    You can place the .eps in Illustrator and then embed the .eps to convert the placed into some vector shapes you may need to grab.

  • Help I can't open raw files in lightroom

    For some reason every time I try to import files that are RAW it states my files are not there or corrupted.  I have them in a file on my computer hard drive and on an external hard drive.  I don't know what do do.  any import would be helpful

    Camera? How are you importing them (i.e., what options)? What is the exact message you are getting? What version of the product are you using?
    Can any other application open these files up?
    http://catb.org/~esr/faqs/smart-questions.html

  • HELP I can't open a file!!!

    I have a video camera and I'm trying to load it on my mac, it doesn't know the file. All of my videos are .tod files what can I do to get them to play on my mac??????

    Never heard of a .tod file so I did a Google search & found the following:
    Apple iMovie HD & Squared 5 MPEG Streamclip can open .tod files.
    CLICKY CLICK--> Convert Mod, Tod files to AVI on Mac
    You may wish to do your own Google search. There are hundreds of .tod file converters.
    Another thing you can do is cross-post in the QuickTime for Mac OS Forums. That place is full of knowledgeable users that can perhaps offer quite a few solutions and/or work-a-rounds for you.
    !http://i50.tinypic.com/izvwo1.gif!

  • Help!  Can't open Raw files

    Hello all, Not exactly an expert here but I am trying to follow the instructions. I have cs2 and trying to open raw files. I have downloaded the update, as instructed, unzipped and placed in the file, again, as instructed. CS2 STILL says 'can not open as is the wrong type of file'. I really want to get the grips with raw but can't even get past the first step.
    Thanks,
    Lucy

    Are you sure you have installed the correct version. The CS3 version of ACR does not work with CS2.
    This is the link to the last version that was created for CS2
    http://www.adobe.com/support/downloads/detail.jsp?ftpID=3587
    It should be installed in this folder on a standard windows installation.
    Program Files/Common Files/Adobe/Plug-Ins/CS2/File Formats
    If you already have the right file in the right place, it might mean your camera came is relatively new. Adobe stopped updating ACR for CS2 when CS3 came out. IF your camera came out after that then ACR for CS2 wont open it.
    You could use the Adobe DNG converter or get a third party RAW Converter. Some of the newer versions of Elements also support the new version of ACR

Maybe you are looking for

  • How do i get around a forgotten passcode on an itouch gen. 5?

    Okay guys I've made a stupid mistake and put an overly complicated passcode on my Itouch 5th Generation. I don't remember what it was and when I try to restore it, it just puts it back to the same passcode. I don't know what to do, so please help me.

  • SSRS line chart showing premium change pct over time

    Hi, I have an SSRS report sitting over a cube.  I'm building a Line chart to show premium change over time by producer (there are currently 6 producers).  I have the Producer Name, Quarter/Year, and Premium amt. I want to have the premium line trend

  • Combination with ABAP

    Hi ,      I have learnt SAP ABAP module , planning to learn another module which is of good combination for ABAP .. can you plz, help me out ?? Thanks and Regards Sireesha Reddy

  • Preview strange thumbnails

    Yesterday a weird look happened to some of my NEF Nikon RAW files in column view, they started to appear as a negative magenta image!  But only in the preview end column in Column View.  In Cover Flow they are OK, also they are fine in Icon view, the

  • Thumbnails for 64bit Windows 7. It is now 2009.

    I have been running 64-bit desktop operating systems for 5 years now (yes I started late) including Windows XP 64-bit, Windows Vista 64-bit and now Windows 7 64-bit. For 5 years I have been reading people's posts all over the internet, asking when Ad