Please Help. InDesignCC crashes before it even opens...
As above, my InDesign program is not even opening.
I read on here to delete the preference files but I have no idea where to find them and I can not do it with the ctrl, alt shift method.
Can anyone tell me how to find these files on Windows 8?
Cheers and thanks :-)
Hi ZephyrMoo,
Try recreating the preferences,
Click on windows and search for %appdata% and open Roaming.
Go to Adobe and then Adobe Indesign and rename the folder according to the version you are using. (eg: For CC2014 it is version 10, so rename it to old Version 10)
Go back to Appdata and go to Local
Go to Adobe and then Adobe Indesign and rename the folder according to the version you are using. (eg: For CC2014 it is version 10, so rename it to old Version 10)
try to launch the application again.
***If that does not work.
Again click on windows and search for Event Viewer and open View Event Logs.
Double click on Windows logs and then click on Application.
Check if there is any error report for InDesign.
Please mention the report so that we can check what is causing the issue.
If in the report it says msvcr110.dll , you can try the steps:
1. Download the MSVCR repair files from this link : http://www.microsoft.com/en-us/download/details.aspx?id=30679
2. Download the first two EXE files ( x86 & x64 )
3. Run both of them one by one, choose the Repair option.
4. Restart the computer after you complete both execution
Try to launch and check.
Thanks,
Nikhil Gupta.
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Date/Time: 2008-02-02 14:47:21.940 -0800
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [54]
Version: 3.0.4 (523.12.2)
Build Version: 2
Project Name: WebBrowser
Source Version: 45231202
PID: 201
Thread: 3
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Code[0]: 0x00000002
Code[1]: 0x00000000
Thread 0:
0 libSystem.B.dylib 0x90009cd7 machmsgtrap + 7
1 com.apple.CoreFoundation 0x9082d23b CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082ca56 CFRunLoopRunInMode + 61
3 com.apple.HIToolbox 0x92df0878 RunCurrentEventLoopInMode + 285
4 com.apple.HIToolbox 0x92deff82 ReceiveNextEventCommon + 385
5 com.apple.HIToolbox 0x92defdd9 BlockUntilNextEventMatchingListInMode + 81
6 com.apple.AppKit 0x93276485 _DPSNextEvent + 572
7 com.apple.AppKit 0x93276076 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 137
8 com.apple.Safari 0x00009208 0x1000 + 33288
9 com.apple.AppKit 0x9326fdfb -[NSApplication run] + 512
10 com.apple.AppKit 0x93263d4f NSApplicationMain + 573
11 com.apple.Safari 0x00090652 0x1000 + 587346
12 com.apple.Safari 0x000027a9 0x1000 + 6057
Thread 1:
0 libSystem.B.dylib 0x900248c7 semaphorewait_signaltrap + 7
1 com.apple.WebCore 0x94f35a81 WebCore::IconDatabase::syncThreadMainLoop() + 235
2 com.apple.WebCore 0x94f31f2a WebCore::IconDatabase::iconDatabaseSyncThread() + 180
3 libSystem.B.dylib 0x90024227 pthreadbody + 84
Thread 2:
0 libSystem.B.dylib 0x90009cd7 machmsgtrap + 7
1 com.apple.CoreFoundation 0x9082d23b CFRunLoopRunSpecific + 2014
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4 com.apple.Foundation 0x927f82c0 forkThreadForFunction + 123
5 libSystem.B.dylib 0x90024227 pthreadbody + 84
Thread 3 Crashed:
0 com.apple.Foundation 0x9282b45f _NSRaiseError + 227
1 com.apple.Foundation 0x92852247 +[NSException raise:format:] + 57
2 com.apple.Foundation 0x928e1a6a _NSFileHandleRaiseOperationException + 142
3 com.apple.Foundation 0x928687d4 -[NSConcreteFileHandle readDataOfLength:] + 492
4 com.apple.Foundation 0x928696db -[NSConcreteFileHandle readDataToEndOfFile] + 41
5 com.apple.Foundation 0x92868e47 -[NSHTTPCookieDiskStorage(NSInternal) _saveCookies] + 336
6 com.apple.Foundation 0x92868c06 saveTimerCallback + 132
7 com.apple.CoreFoundation 0x9082d76a CFRunLoopRunSpecific + 3341
8 com.apple.CoreFoundation 0x9082ca56 CFRunLoopRunInMode + 61
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10 com.apple.Foundation 0x927f82c0 forkThreadForFunction + 123
11 libSystem.B.dylib 0x90024227 pthreadbody + 84
Thread 4:
0 libSystem.B.dylib 0x900248c7 semaphorewait_signaltrap + 7
1 com.apple.Foundation 0x9284e250 -[NSConditionLock lockWhenCondition:] + 39
2 com.apple.Syndication 0x9a101966 -[AsyncDB _run:] + 181
3 com.apple.Foundation 0x927f82c0 forkThreadForFunction + 123
4 libSystem.B.dylib 0x90024227 pthreadbody + 84
Thread 5:
0 libSystem.B.dylib 0x9001a1cc select + 12
1 libSystem.B.dylib 0x90024227 pthreadbody + 84
Thread 3 crashed with X86 Thread State (32-bit):
eax: 0x14c16000 ebx: 0x9282b38a ecx: 0x90a5b321 edx: 0x004dee40
edi: 0x15075340 esi: 0x150753e0 ebp: 0xb02205e8 esp: 0xb0220580
ss: 0x0000001f efl: 0x00000246 eip: 0x9282b45f cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
Binary Images Description:
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0x94281000 - 0x94290fff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x94297000 - 0x942a2fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x942ee000 - 0x94308fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x947aa000 - 0x948f0fff com.apple.AddressBook.framework 4.0.6 (490) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x9497c000 - 0x9498bfff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94992000 - 0x949bbfff com.apple.LDAPFramework 1.4.2 (69.1.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x949c1000 - 0x949d0fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x949d4000 - 0x949f9fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x94a05000 - 0x94a22fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x94d4e000 - 0x94dfefff com.apple.WebKit 523.12.2 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x94e64000 - 0x94f07fff com.apple.JavaScriptCore 523.12 /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x94f2f000 - 0x953f4fff com.apple.WebCore 523.12.2 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x9a0ff000 - 0x9a136fff com.apple.Syndication 1.0.7 (55) /System/Library/PrivateFrameworks/Syndication.framework/Versions/A/Syndication
0x9a152000 - 0x9a164fff com.apple.SyndicationUI 1.0.7 (55) /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
0xc0000000 - 0xc0008fff com.growl.growlframework 0.7.3 /Users/paulroberts/Library/InputManagers/GrowlCamino/GrowlCamino.bundle/Content s/Frameworks/Growl.framework/Versions/A/Growl
Model: MacBook2,1, BootROM MB21.00A5.B07, 2 processors, Intel Core 2 Duo, 2 GHz, 1 GB
Graphics: Intel GMA 950, GMA 950, Built-In, spdisplaysintegratedvram
Memory Module: BANK 0/DIMM0, 512 MB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 512 MB, DDR2 SDRAM, 667 MHz
AirPort: spairportwireless_card_type_airportextreme (0x168C, 0x87), 1.2.2
Bluetooth: Version 1.9.5f4, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK1234GSX, 111.79 GB
Parallel ATA Device: HL-DT-ST DVDRW GWA4080MA
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mAHi Paul
note the crashed thread below
Thread 3 Crashed:
0 com.apple.Foundation 0x9282b45f _NSRaiseError + 227
1 com.apple.Foundation 0x92852247 +NSException raise:format: + 57
2 com.apple.Foundation 0x928e1a6a _NSFileHandleRaiseOperationException + 142
3 com.apple.Foundation 0x928687d4 -NSConcreteFileHandle readDataOfLength: + 492
4 com.apple.Foundation 0x928696db -NSConcreteFileHandle readDataToEndOfFile + 41
5 com.apple.Foundation 0x92868e47 -NSHTTPCookieDiskStorage(NSInternal) _saveCookies + 336
6 com.apple.Foundation 0x92868c06 saveTimerCallback + 132
7 com.apple.CoreFoundation 0x9082d76a CFRunLoopRunSpecific + 3341
8 com.apple.CoreFoundation 0x9082ca56 CFRunLoopRunInMode + 61
9 com.apple.Foundation 0x9282d9ef +NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop: + 259
10 com.apple.Foundation 0x927f82c0 forkThreadForFunction + 123
11 libSystem.B.dylib 0x90024227 pthreadbody + 84
several instances of cookies.... so it's possibly a corrupted cookies.plist file
I'm using Safari 2.0.4 & OS X 10.4.10 - the cookies file here is in ~/library/Cookies/
Drag the file to the trash, or some other folder... then check safari again. -
Mail Quits (Crashes) Before It Even Opens
After the most recent Software Update, I cannot open Mail. Each time I try, it crashes as I attempt to open it, asking for permission to send a report to Apple (which I do).
I am loathe to turn to Thunderbird or worse, Entourage, as I hope this will be resolved with the next update, but is there some fix out there that's uncomplicated that would help in the interim?Hi Silverfalls, and a warm welcome to the forums!
Very Important, how much Free Space is on your Hard Drive first of all?
You might have to redo those steps for Mail, but 2nd after the Free Space issue/question, I think you should get Applejack...
http://www.versiontracker.com/dyn/moreinfo/macosx/19596
After installing, reboot holding down CMD+s, (+s), then when the DOS like prompt shows, type in...
applejack AUTO
Then let it do all 5 of it's things.
At least it'll eliminate some questions if it doesn't fix it.
The 5 things it does are...
Correct any Disk problems.
Repair Permissions.
Clear out Cache Files.
Repair/check several plist files.
Dump the VM files for a fresh start. -
Photoshop Elements 7 - It crashes before it will open. What to do?
I have Windows 7 Professional, Service Pack 1. My Photoshop Elements 7 has worked perfectly for years. Yesterday, it crashed before it opened. I can no longer open the program. The error message shows
Problem Event Name: APPCRASH
Application Name: PhotoshopElementsEditor.exe
Application Version: 7.0.0.0
Application Timestamp: 48cff252
Fault Module Name: MSVCR80.dll
Fault Module Version: 8.0.50727.6195
Fault Module Timestamp: 4dcddbf3
Exception Code: c0000005
Exception Offset: 00027b07
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
I uninstalled the program and reinstalled it. I downloaded a security patch and successfully installed it. I get the same error message and the program still crashes before the Editor opens. Please help direct me where to go to solve this problem.
Many thanks in advance for any advice.
cboaterThis FAQ has several troubleshooting suggestions:
http://www.johnrellis.com/psedbtool/photoshop-elements-faq.htm#_Troubleshooting_Editor_cra shes
Ken -
I bought CS3 several years ago while in school, but had to drop out before I even opened the software. A few months ago I opened and installed the software and used Photoshop to complete a review project in preparation for my return to school. This morning when I tried to open Photoshop again I got a message saying the license didn't support the software anymore and I would need to check with my IT administrator or contact Adobe. I tried calling Adobe but the recorded message said CS was not phone supported. I know it took me a long time to get back to school, but it seems sad to waste the $1,000 I spent on the software. Is there a solution to this issue or do I need to buy new software? Thank you for your help if you have any suggestions.
Error "Licensing has stopped working" | Mac OS
Mylenium -
I have made a file using the Pages app.I mailed it to a friend.When she tried opening the same file on her pc at home , It did not open.Please help me as to how to open the file in the Microsoft word format on her pc.
Send it as a PDF.
-
I'm in syria and they blocked me from using any VPN service please help without VPN i can't open the store help please ( using iphone 5 version 9.1.4 )
There is nothing that anyone here on a user forum can do to help you. If it is a local issue in Syria, then you need to take it up with your phone company or authorities there who have prevented you from using VPN.
Nobody here can help you. -
Adobe in design cs2 crashes before it can open - Please HELP!!
Dear Wise ones:
I have been using my ID CS2 for years and all of a sudden I went to open it one day and it crashed before it opened. I tried this several times, sent crash reports to Adobe but when there was no response from them I decided to try to reinstall the suite. I did this according to the instructions (deleted the files/folders as per the instructions, uninstallled acrobat etc), then tried to open the newly re-installed InDesign but it CRASHED again. I called Adobe today and after being on hold for 35 minutes was told they could not help me with CS2 and I should try the forum so here I am.
Attached is today's crash report. It starts with
"<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE AdobeCrashReport SYSTEM
"AdobeCrashReporter.dtd">
<crashreport version="1"
applicationName="InDesign" applicationVersion="4050"
build="4.0.5.688">
<time year="2010" month="1" day="25" hour="19"
minute="57" second="2" />
<user host="laptop.local" />
<system
platform="macintosh" osversion="10.4.9" ram="512" machine="Power Macintosh"
model="PowerBook6,4" cpuCount="1" cpuFreq="1333333328" busFreq="166402287"
/>
<crash exception="Read Only Memory Exception"
instruction="81830000">
<backtrace crashedThread="0">
<thread
index="0">
<stackStatement index="0" address="0x0874d1b8"
symbolname="_GetPlugIn"/>
<stackStatement index="1" address="0x0874d440"
symbolname="_GetPlugIn"/>"
etc. etc. (as mentioned, full report is attached)
So far, the othe programs in CS2 open.
Please please help me. I have a show that opens in the beginning of March and I depend on In Design to make my artwork.
Believe me , if I could afford to go out and upgrade my MAC and version of CS, I would but unfortunately I cannot do that at this time.
Is there anything I can do to solve this problem?
I truly appreciate your time and assistance.
Thank you,
JaneWell, the zip file works for me. The stack trace is not exactly enlightening:
<thread index="0">
<stackStatement index="0" address="0x0874d1b8" symbolname="_GetPlugIn"/>
<stackStatement index="1" address="0x0874d440" symbolname="_GetPlugIn"/>
<stackStatement index="2" address="0x2c040ff4" symbolname="__ZN7Command11DoImmediateEs"/>
<stackStatement index="3" address="0x06094bdc" symbolname="___code_start__"/>
<stackStatement index="4" address="0x060948ac" symbolname="___code_start__"/>
<stackStatement index="5" address="0x06619e84" symbolname="dyld_stub_binding_helper"/>
<stackStatement index="6" address="0x0661a378" symbolname="dyld_stub_binding_helper"/>
<stackStatement index="7" address="0x06616b94" symbolname="dyld_stub_binding_helper"/>
<stackStatement index="8" address="0x06605ffc" symbolname="dyld_stub_binding_helper"/>
<stackStatement index="9" address="0x0662551c" symbolname="_GetPlugIn"/>
<stackStatement index="10" address="0x00002c58" symbolname="_main"/>
<stackStatement index="11" address="0x000024fc" symbolname="__start"/>
<stackStatement index="12" address="0x00002370" symbolname="___code_start__"/>
<stackStatement index="13" address="0xbffffd54" symbolname="unknown"/>
</thread>
To me this implies something wrong with a plugin or a system library. Did you delete InDesign and your ~/Library/Adobe/InDesign folders before re-installing? Otherwise there might be something wrong with your OS... -
Does iTunes have to check all my music for match every time I open iTunes even when nothing has changed in the music folder? This is just one problem I have with iTunes and match. Every time I open iTunes, the first thing happening is iTunes checking my music and sending the information to Apple and then waiting for Apple to send back information about match. There is a third step that I have never seen iTunes actually reach as it always crashes before finishing this ritual with my music and match. Since I paid for match I can no longer use iTunes to listen to any of my music. I like having match function on my iPhone because even 128 GB is not enough space to keep a music library and everything else needed on the iPhone. But it's been a disaster with iTunes on my Windows 7 PC. I updated iTunes recently and the same problem continues. I can't find any clear description of how match works but it seems if there has been no change to the music folder then the tedious and buggy process of checking all music for match and sending data back and forth to Apple every time iTunes is used should not be necessary. Is there possibly something I have to change settings for to help iTunes start without so much to do?
If your library was working on your computer and then popped up empty all of a sudden then this might be what you need...
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2 -
InDesign 5 crashes before it completely opens
I bought CS5 back in 2010 and inDesign never worked. It always crashed before the program even fully opened. Since, at the time, I didn't need inDesign, I didn't worry about it. Now I need inDesign and it's a HUGE problem. I uninstalled and reinstalled CS5 on my computer (which now means I am only running a trial version, since it won't let me use the serial number again- that's another problem!) and and STILL having the same problem Is my version just defective? Please help!!
Thanks Mylenium, for trying to answer my question -- sorry that my question
wasn't detailed enough. My operating system is Mac OS X 10.7.5 the inDesign
that has never been able to open is part of a CS5 Design Premium package
that I bought in 2010 (the student licensing version). Photoshop,
illustrator, acrobat, bridge, etc. all work just fine.
If this helps (though it 's super long) here's the problem details of the
crash report (I am not including the binary images, or it would be 5 pages
long):
Process: Adobe InDesign CS5
Path: /Applications/Adobe InDesign CS5/Adobe InDesign
CS5.app/Contents/MacOS/Adobe InDesign CS5
Identifier: com.adobe.InDesign
Version: 7.0.0.355 (7000)
Code Type: X86 (Native)
Parent Process: launchd
Date/Time: 2012-12-30 13:06:17.899 -0500
OS Version: Mac OS X 10.7.5 (11G63)
Report Version: 9
Interval Since Last Report: 67510 sec
Crashes Since Last Report: 5
Per-App Interval Since Last Report: 88 sec
Per-App Crashes Since Last Report: 5
Anonymous UUID: 9F4985FA-A614-4304-9F06-5280BC3DA963
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO 0000000000000000-0000000000001000
-/- SM=NUL /Applications/Adobe InDesign CS5/Adobe InDesign
CS5.app/Contents/MacOS/Adobe InDesign CS5
__TEXT 0000000000001000-0000000000005000
r-x/rwx SM=COW /Applications/Adobe InDesign CS5/Adobe InDesign
CS5.app/Contents/MacOS/Adobe InDesign CS5
Application Specific Information:
objc[21860]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 ??? 0xaca6e630 XHNDLtrapback_instruction + 0
1 AdobeBIB 0x00806290 0x803000 + 12944
2 AdobeBIB 0x0080663c 0x803000 + 13884
3 AdobeBIB 0x008066b8 0x803000 + 14008
4 com.adobe.InDesign.PDF 0x118900b9 GetPlugIn + 1247017
5 libsystem_c.dylib 0x9c3aa944 __cxa_finalize + 243
6 libsystem_c.dylib 0x9c3aa7f2 exit + 25
7 com.adobe.InDesign 0x000027cf start + 63
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x95b4a90a kevent + 10
1 libdispatch.dylib 0x92bf5e04 dispatchmgr_invoke + 969
2 libdispatch.dylib 0x92bf4853 dispatchmgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x95b4983e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9c3bbe78 pthreadcond_wait + 914
2 libsystem_c.dylib 0x9c3bbf7b
pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x9612d3a7
TSWaitOnConditionTimedRelative + 178
4 com.apple.CoreServices.CarbonCore 0x9618f67f MPWaitOnQueue + 200
5 PMRuntime.dylib 0x00014130 MemUtils::GetAvailMem() + 288
6 com.apple.CoreServices.CarbonCore 0x961905e0 PrivateMPEntryPoint + 68
7 libsystem_c.dylib 0x9c3b7ed9 pthreadstart + 335
8 libsystem_c.dylib 0x9c3bb6de thread_start + 34
Thread 3:
0 libsystem_kernel.dylib 0x95b47c22 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x95b471f6 mach_msg + 70
2 com.apple.CoreServices.CarbonCore 0x961ba0ec
TS_exception_listener_thread + 90
3 libsystem_c.dylib 0x9c3b7ed9 pthreadstart + 335
4 libsystem_c.dylib 0x9c3bb6de thread_start + 34
Thread 4:
0 libsystem_kernel.dylib 0x95b4983e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9c3bbe78 pthreadcond_wait + 914
2 libsystem_c.dylib 0x9c36382a pthread_cond_wait + 48
3 com.adobe.amt.services 0x0ae0a126 C_AMTUISwitchSuppressUpdates
+ 16768
4 com.adobe.amt.services 0x0ae02db0 C_EULA_SetState + 2164
5 com.adobe.amt.services 0x0ae0a18c C_AMTUISwitchSuppressUpdates
+ 16870
6 libsystem_c.dylib 0x9c3b7ed9 pthreadstart + 335
7 libsystem_c.dylib 0x9c3bb6de thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x95b4a02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x9c3b9ccf pthreadwqthread + 773
2 libsystem_c.dylib 0x9c3bb6fe start_wqthread + 30
Thread 6:
0 libsystem_kernel.dylib 0x95b4a02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x9c3b9ccf pthreadwqthread + 773
2 libsystem_c.dylib 0x9c3bb6fe start_wqthread + 30
Thread 7:
0 libsystem_kernel.dylib 0x95b4a02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x9c3b9ccf pthreadwqthread + 773
2 libsystem_c.dylib 0x9c3bb6fe start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x00806629 ecx: 0x00000000 edx: 0xffffffff
edi: 0x00000000 esi: 0x0444233c ebp: 0xbffffc18 esp: 0xbffffa80
ss: 0x00000023 efl: 0x00010246 eip: 0xaca6e630 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000000
Logical CPU: 2 -
Please Help, DVDSP2 crashes on import
Hi, I have a new G5 Quad and transfered over all my apps, docs and settings from my TiBook with the migration assistant. DVDSP2 was working fine on the TiBook, but now it crashes any time I try to import an asset. I have a new m2v file from FCP five and it won't accept it. I have an old DVD project that I transferred over and it crashes when I try to open that also, even though it still works fine on the TiBook (but a lot more slowly!)
I have read through numerous threads on this forum and followed all the procedures, trashing prefs, receipts, reinstalling pro app support 3.1, etc., nothing seems to work. I know it's an old version, and I don't have the disc to reinstall it from scratch, but if it works on the TiBook why won't it work on the quad?
Please help -- I have a doc that needs to go out to to a TV station soon!
Many thanks in advance....Hello David
You say you migrated all your applications using migration. You should not do this, the applications will not work.
Migration is only used for:
1 - transfering user data,ie Quicktime files, project files
2 - migrating user data and applications back to the SAME computer ( for example after installing a new boot hard drive)
3 - migrating user data and applications to an IDENTICAL spec machine
Applications must be "installed" using the install discs. This process involves copying the files to the hard drive, installing them in the correct places and updating the OS system files. Each install is unique for every machine.
Migrating does not do this.
You must get the install discs, and perform an install, then tranfer only your user data to the new machine and then it will work
Gary
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