Please help. Inkjet HP C4480 won't print Bullets from MS Word X docs

Hello everyone,
I am obviously a noob here so please bear with me.
Back in April i purchased a New HP inkjet C4480 but i didn't pull it out of the box until yesterday.
Since then, i upgraded to Snow Leopard. I downloaded the proper drivers from the HP site as the ones that came with the printers were outdated (supported OS 10.5) and, obviously, my brand new imac recognizes the printer but it seems that MS Word X didn't like Snow Leopard too much:
*The printer will not print bullets or numbering*.
For example
If my document is such:
"+TEST DOCUMENT+
+a) one+
+b) two+
+c) three+
END"
only +TEST DOCUMENT+ will print and everything below remains unprinted (including END which is not indented/does not have bullets)
I tried erasing the old Times New Roman font (or at least I hope i did it properly) following the suggestion of someone from these boards but it didn't solve my problem. I still don't know how this "font replacement" thing works.
During the HP "tech-support"chat the guy was short with me when he realized that I was a mac user and told me that macs were not his expertise and that i needed to call.
I called and after 15b minutes the call dropped (btw, it is very interesting that HP automated answering system asks you right away if you are a mac user)
This is my last resort.
can someone please help me solve this problem?

My problem is solved but in an unexpected way. I actually did not have to manually erase the duplicate fonts.
First of all, I created a new user account to see if the problem persisted and for some reason while using Office X with the new account the bullets/numbering worked properly.
Secondly, and most importantly, I found out that by resetting in safe mode (holding shift while resetting the imac) and then resetting back to normal mode fixes the font issue for you as it automatically puts duplicate fonts in the trash folder.
As I am not an expert, I do not recommend this method to graphic designers as I am scared that valuable fonts may be deleted from their macs.
credit goes to the entourage blog help.
Thank you

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