Please help -installed update from itunes wiped my phone

I just installed an update on itunes and it must have done some sort of factory reset as it wiped everything including my contacts from my phone. I plugged it in again to see if it could install a back up and I can't find anything. Also, it started 'backing up' the new empty phone and asked me to register it.
Please help anyone- I had a lot of music and expensive aps on there not to mention contacts and diary entries. I never had problems with it before but this is an absolute nightmare.
Many thanks

Am really annoyed now- by the number of people viewing this thread this is clearly a big problem and yet nobody at Apple has bothered to help. I would much rather pick up the phone and speak to someone but can't because it's been 90 days since my purchase.
I have spent a lot of money on music and aps and it looks like Apple don't even care- it's a disgrace. I can now see what all the fuss is about in the media and why people are angry at them as well. I won't be buying any of their products again that's for sure.

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