Please Help installing Flash player - flashplayer 10 disappeared?

Hi, Can anyone help??? I had downloaded Flashplayer 10 prob month or two ago. We went to watch a prog on I.player and told flashplayer not installed!!! Dont know where it went as we never uninstalled it????
For days I have been trying to install Flash player 11. But its not working. I have been through the online trouble shooting guide so many times. I am using Windows XP (32bit), I believe. Im not very computer literate
Most of the time, I get to the stage where Adobe black screen says to close 'Internet Explorer' and 'Retry'. This I do and then I am getting "General Installation Error".
On one occasion I did receive the Error: The Flash Player ActiveX control could not be registered. I went through the guide again and think that has been sorted. but I do not understand anything about 'Windows System Registry Entries'...  Sorry guys - a real computer dum dum

Hi Josh,
Thanks for your help but sadly that did not help. Have repeatedly used your link to uninstall any possible hints of flashplayer.
I did notice that I had 'Google Chrome' installed and I noticed that I could watch some things via that, but I do not understand it at all.
As i thought that may be interfering with the Flash player download, I uninstalled that too.
But Sadly, I am still getting the same message when I try and install Flashplayer:
It installs to 50% and then gives the message "General Installation Error". It is so frustrating as nearly every website I go to asks me to download Adobe Flashplayer!
I know another kind person has suggested a rather technical approach to solving the problem but I am really soooo computer illiterate and am so worried about wrecking the system.
Do you have any other suggestions or should I pay to get someone to look at my PC? I just cannot understand how I had Adobe Flash player 10 installed, with Internet Explorer 8 AND now that has just disappeared. Prior to your sugg, I know that i did not uninstall it so not sure how it disappeared...... Have managed to download the other Adobe downloads without probs eg Shock Wave, Air etc
With many thanks,
Lisa Willson

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