Please help installing Macromedia Shockwave Player
I have already attempted to download shockwave media player many times, but unsuccessfull. I am using Internet Explorer Windows 7. Please help and thank you for your help.
I don't know what you mean by "shockwave media player"; there is
Shockwave Player, available from http://www.adobe.com/shockwave/download/alternates/#sp
Adobe Media Player at http://www.adobe.com/products/mediaplayer/
If you still need help, please specify exactly what you mean by "unsuccessful".
Similar Messages
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Unable to Install Macromedia Shockwaver Player
I have installed Macromedia Shockwaver Player before without
any problems. However, when I tried to install it on my laptop
computer with Windows 2000 Professional, it got an error while it
was installing. The error states "Could not load the DLL library
C:\WINNT\system32\Kernel32.dll (GetSystemWow64DirectoryA). The
specified procedure could not be found." Now, I have just installed
Shockwave the day before on this very same computer with everything
the same on it. I had to reformat my hardrive and reinstall
Windows, but again, I did the reformat and reinstall couple times
before and installed Shockwave Player without having run into this
problem. I'd like anyone to suggest what the problem might be and
help me resolve it.Well, Adobe obviously has done all their versions of
Shockwave Player to not support Win2k any more, because it was just
last week I was able to visit sites that requires Shockwave Player
without getting the DDL error. Now, I'm not able to either install
or visit sites that requires Shockwave. The following is what I
requested of Adobe and got from them and then requested again:
"Notes from Customer
Friday, January 11, 2008 6:06:21 AM PST
Hi, I have installed Macromedia Shockwaver Player before
without any problems. However, when I tried to install it on my
laptop comp
uter with Windows 2000 Professional, it got an error while it
was installing. The error states "Could not load the DLL library
C:\WI
NNT\system32\Kernel32.dll (GetSystemWow64DirectoryA). The
specified procedure could not be found." Now, I have just installed
Shockw
ave the day before on this very same computer with everything
the same on it. I had to reformat my hardrive and reinstall
Windows, b
ut again, I did the reformat and reinstall couple times
before and installed Shockwave Player without having run into this
problem.
I'd like anyone to suggest what the problem might be and help
me resolve it. Please reply, thank you.
Notes to Customer
Monday, January 14, 2008 2:26:26 AM PST
Hello Eric,
Thank you for contacting Adobe Customer Service.
Due to the Support Portal being closed on weekends, we were
unable to
respond to your e-mail. We sincerely regret any inconvenience
this may
have caused and appreciate your patience.
I understand that when you installed Shockwave Player on your
Windows
2000 Professional laptop you received the error "Could not
load the DLL
library C:\WINNT\system32\Kernel32.dll
(GetSystemWow64DirectoryA). The
specified procedure could not be found."
Eric, it would have been a pleasure to assist you with this
issue.
However, I am unable to do so, as this issue cannot be
resolved via this
support portal.
This is to inform you that you need to visit the URLs below
for support:
Shockwave Player FAQ:
http://www.adobe.com/support/shockwave/faq_index.fhtml
Shockwave Player Support Site:
http://www.adobe.com/support/shockwave/
Shockwave Player User-to-User Forums:
http://www.adobe.com/cfusion/webforums/forum/categories.cfm?catid=185
<(>&<)>forumid=44
You may also open Technical Support Web case. To open a
Technical
Support Web case, kindly refer the link below:
http://www.adobe.com/go/supportportal/
We apologize for any inconvenience this may cause.
Eric, for your records, your customer ID number is 153247422.
The
customer ID number is the easiest way for us to access your
account in
our database. In the future, please provide this number when
you contact
Adobe. Your case number is 200571719.
The Web Support Portal Representatives are available from
Monday to
Friday. For your convenience, on weekends we have a dedicated
phone
support for Customer Service related queries. Please feel
free to
contact our phone support at 1 (800) 833-6687 from
6:00am-8:00pm PST, 7
days a week.
I hope you find these resources helpful .We wish you
continued
satisfaction in our products.
Best Regards,
Samuel V.
Adobe Customer Service
Notes from Customer
Monday, January 14, 2008 3:02:28 PM PST
I find the response from Samuel really useless. To start
with, I am pretty sure that this problem is due to Adobe's fault,
for I hav
e successfully able to install and use Adobe Shockwave just a
week ago. Now this new problem started occuring late last week, and
I
have posted my problem on Adobe's Shockwave forum. One can
visit it at
http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?
forumid=44&catid=185&threadid=1328948&enterthread=y
. As someone who reads, it was just not me who was having the
problem, and I was
able to make the conclusion that Adobe has suddenly stopped
support for any Windows OS prior to XP. However, that forum is only
vis
isted by web users who are not really able to solve specific
problem except maybe at giving some pointers. Now Mr. Samuel V. has
als
o given me links to Shockwave FAQ and Shockwave Player
Support Site. I want to now emphasize that I have visited both
those sites an
d read thoroughly the contents there, but was unable to solve
my current problem, and that was why I made a contact Customber
Servic
e. As for Samuel's help, I kindly appreciate. However, I am
displeased at this response since it does get me anywhere near my
soluti
on. I hope he or someone would kindly contact Adobe for
someone who can help in getting this solved. Since he has given me
an ID num
ber, Adobe staffs can easily view my original issue,
furthermore, I hereby have given the link to the Shockwave forum
page where I p
osted my original problem and where others are having the
same issue. For now, I wait for a satisfactory reply from anyone
who is wi
lling to help.
Sincerely,
Eric Jay" -
Help installing macromedia flash player
Hi, I am having trouble installing macromedis flash player. I
am on the adobe web site download page, click on the download and
then a few seconds later it says installation successful. I do not
get any dialog box, gold security bar. But, when I visit websites I
get a message that says I need the newest version of the flash 6
plug in, and links me back to the download page. I did a search of
my computer for macromedia flash and could not find anything,
although it could be under a different name.
I am confused, how do I fix this? Thanks in advence!Hi
Flash 8 has a problem with limited users. check your level in
'User Accounts' in Contol panel.
Also in 'Add or Remove Programs' you will see if Flash is on
your system.
If you are a limited user get an administrative user to set
your account type to administrator temporarily ( XP Home ) or Power
user ( XP PRO ). Log onto your account, Uninstall Flash, then
reinstall from website.
If this doesn't work then please supply more info i.e
Operating system, Single or multiple accounts on computer, SP2 ?
Firewall/antivirus etc. -
Did I install Adobe Shockwave Player?
I'm not sure, but did I? I visited a site, and automatically it said ''Installing Adobe Shockwave Player.'' Of course I just navigated away from the site, but then a small window popped up that said ''Would you like to make the changes to this Computer?'' It was Adobe Shockwave Player! D:
Then a few hours later, a window popped up- something about Adobe Shockwave Player! I clicked on Remind Later.
And then later on another ''Would you like to make the changes to this Computer?'' appeared for Adobe Shockwave player.
Did I install it? And is there a way to check? To uninstall it?Hi,
It's possible that AIR was installed silently by another application. If you are on Windows, could you check your Add/Remove Programs (or Programs and Features) control panel and look for an Adobe AIR entry? If that entry does not exist, could you please post the contents of your installer log so we could take a look?
Thanks,
Chris -
please help - installed IOS7 and now I am having problems playing Words Free on my Iphone. It gives me a pop up telling me to connect to ITunes but will not connect. Cannot get out and have to continually shut down my phone and start over.
Hi, jeantwin.
Thank you for visiting Apple Support Communities.
The steps in the article below may help you resolve the issue with push notifications.
iPad and iPod touch: Unable to use YouTube or Push notifications
http://support.apple.com/kb/ts3305
If the issue persists, try signing out of your Apple ID and then sign back in.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
Cheers,
Jason H. -
PLEASE HELP INSTALLING SHOCKWAVE
hello!
i use windows xp- sp2 64bit and while installing shockwave
10, i get the following error message...
the error says:
"Could not load DLL library
C:\Windows\system32\Macromed\Shockwave10\gi.dll. This
application has fail to start because the application
configuration is incorrect.
Reinstalling the application may fiz this problem."
PLEASE HELP, I TRIED ALL IN VAIN
thanks in advance...
rominI don't know what you mean by "shockwave media player"; there is
Shockwave Player, available from http://www.adobe.com/shockwave/download/alternates/#sp
Adobe Media Player at http://www.adobe.com/products/mediaplayer/
If you still need help, please specify exactly what you mean by "unsuccessful". -
How do I install Adobe Shockwave Player on the new Macbook Air 2013
I have just purchased the new Macbook Air 2013 I was trying to install the Adobe Shockwave Flashplayer. Now it dowloads but the problem is that when I go try to play the game it still says I am missing a plug-in. I have been trying to switch it to open Safari using Rosetta I read that if i changed it to that it would work but the option isnt even there for my computer. Please help is it even possible to download
Plug-ins need to be enabled in a new Mac.
Enable Plug-ins
Safari > Preferences > Security
Internet Plug-ins > "Allow all other plug-ins
A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Best. -
I need help installing adobe flash player 10.2.
Web sites tell me I need to upgrade/install a flash player, but when I do try to install adobe 10.2, it was giving me failed error message. I tried temporarily disabling my Nortons anti virus and firewall. I also unclicked so Adobe would not include Mcafee, which I don't want. I uninstalled all older versions of adobe( except Reader.) I am on Compaq laptop, OS is Windows Vista 32 bit. Can anyone talk me through this endless loop??
Hello,
Please try the following way:
1.Open "Start", then in the "Start Search" bar input "regedit", then click "Enter"
2.In the opened "Registry Editor", find the key "HKEY_LOCAL_MACHINE -> SOFTWARE -> Macromedia -> FlashPlayer -> SafeVersions" and delete it.
3.Download the latest Flash Player from http://get.adobe.com/flashplayer/, and install it.
Thanks -
PLEASE HELP!! Flash Player failure in Yahoo Email Chat
Dear Forum,
Could somebody explain why the latest version of Flash Player
makes Yahoo Email chat unusable?
- Today (October 17, 2008) I uninstalled the old version of
Flash Player and Adobe Shockwave, rebooted and installed the latest
version directly from Adobe's website.
- Yahoo Email chat function returns this message 'Your
browser must have Flash 9.0 or higher installed to load the chat
feature.'
- Control Panel - Add/Remove Programs shows 'Adobe Flash
Player 10 Plugin (10.0.12.36), Adobe Shockwave Player 11 installed.
I don't understand why this Yahoo message is appearing when I
have version 10 installed?
Thanks in advance,
Peter.
PS: Please note that I also have 'Adobe Flash Player 9
ActiveX' installed as I use Firefox 3.0.3 on a Windows XP SP3
system and sometimes some website components don't function without
this ActiveX software.
Please also note I understand the difference between Flash
Player and Shockwave Player and the fact they are two separate
things. As mentioned I have the latest versions of both programs
installed.I suspect this is a Yahoo problem. They'll need to update
their Flash Plaeyr detection. I wrote about it yesterday in several
threads on this forum, and in my blog at
http://bentimagemedia.com/.
You should contact them immediately and let them know.
I ran a quick test and I had no problem using chat in FireFox
with the FP10 plugin. It only failed when I tried it in IE6 with
the FP10 ActiveX control (see below). Make a note of this when you
contact yahoo.
In the meantime, I'll see if we have any connections at yahoo
that we can ping on our side..
<<PS: Please note that I also have 'Adobe Flash Player
9 ActiveX' installed as I use Firefox 3.0.3 on a Windows XP SP3
system and sometimes some website components don't function without
this ActiveX software.>>
This is incorrect. The Flash Player ActiveX control is only
used with IE Windows. All other browsers and platforms use the
Flash Player plugin.
Regards,
Bentley Wolfe
Senior Support Engineer, Flash/Flash Player/Digital Editions
Adobe -
Please help... flash player updating issues...
trying to update version 6.0r25... i downloaded the installer
for version r79, and when i run it, it says it cant locate the
plugins folder... so when i try to install without it, or make a
folder for it, the install program just freezes up....
have tried unsuccessfully to install for the last 10-15
minutes, and same problem.. just continues to freeze..
could you please help with assistance on this matter..
thanks so much..I suspect this is a Yahoo problem. They'll need to update
their Flash Plaeyr detection. I wrote about it yesterday in several
threads on this forum, and in my blog at
http://bentimagemedia.com/.
You should contact them immediately and let them know.
I ran a quick test and I had no problem using chat in FireFox
with the FP10 plugin. It only failed when I tried it in IE6 with
the FP10 ActiveX control (see below). Make a note of this when you
contact yahoo.
In the meantime, I'll see if we have any connections at yahoo
that we can ping on our side..
<<PS: Please note that I also have 'Adobe Flash Player
9 ActiveX' installed as I use Firefox 3.0.3 on a Windows XP SP3
system and sometimes some website components don't function without
this ActiveX software.>>
This is incorrect. The Flash Player ActiveX control is only
used with IE Windows. All other browsers and platforms use the
Flash Player plugin.
Regards,
Bentley Wolfe
Senior Support Engineer, Flash/Flash Player/Digital Editions
Adobe -
Please help installing solaris 10 -x86
Hello, Im a total newbie to solaris, can someone please help me installing?
I download solaris-10 x86 and I joined the 5 iso files and burnt the dvd, it appears to be OK, but when I boot the dvd all I get is the command line
GNU GRUB Version 0,95 Grub>
according to the installation notes it is supposed to boot into a menu which allows various installation choices.
How can I start the installation from the command line? or is there something missing from the dvd?
the dvd has 20,023 files) (44,216 folders) (size on disk 3,57GB)
Thanks
Tom
.INSTALL 15/04/2007 23:51:26 Directory
BOOT 15/04/2007 23:51:25 Directory
DEVELOPERTOOLS 15/04/2007 23:53:43 Directory
LICENSE 15/04/2007 23:50:18 Directory
SOLARIS_11 15/04/2007 23:51:25 Directory
.CATALOG 15/04/2007 23:54:09 2,00
.CDTOC 03/01/2007 17:32:58 0,09
.INSTALL_CONFIG 15/04/2007 23:50:18 0,00
.SLICEMAPFILE 06/04/2007 8:01:51 0,41
_VOLUME.INF 06/04/2007 8:01:51 0,01
VOLUMEINF.1 15/04/2007 23:29:08 0,02
VOLUMEINF.2 15/04/2007 23:29:30 0,02
VOLUMEINF.3 15/04/2007 23:27:27 0,02
VOLUMEINF.4 15/04/2007 23:27:41 0,02
VOLUMEINF.5 15/04/2007 23:28:06 0,02
VOLUMEINF.6 15/04/2007 23:28:28 0,02
AUTORUN.INF 19/12/2006 23:29:34 0,05
AUTORUN.SH 19/12/2006 6:29:28 0,31
COPYRIGHT 06/04/2007 8:01:51 6,69
INSTALLER 15/04/2007 23:28:28 0,25
JDS-THIRDPARTYLICENSEREADME 06/04/2007 8:01:52 448,98
README.TXT 21/12/2006 2:17:25 1,41>
I read one document regarding this but i did't understood.
Please provide necessary steps or you can mail me the required easy to use document/tutor.
>
Please provide us with a link to the documentation you used; also let us know the portion of the documentation you did not understand.
Regards,
Phiri -
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i downloaded and tried installing latest version of itunes and it always stops doesnt really freeze just stops it says registering modules i have no idea what that is oh yea is windows xp please help
it always stops doesnt really freeze just stops it says registering modules
the following document is the best place to start with that one:
iTunes 7 or later for Windows Installation stops responding while "registering modules"
(it's best to launch itunes at least once prior to reinstalling SpyCatcher.) -
Please help -installed update from itunes wiped my phone
I just installed an update on itunes and it must have done some sort of factory reset as it wiped everything including my contacts from my phone. I plugged it in again to see if it could install a back up and I can't find anything. Also, it started 'backing up' the new empty phone and asked me to register it.
Please help anyone- I had a lot of music and expensive aps on there not to mention contacts and diary entries. I never had problems with it before but this is an absolute nightmare.
Many thanksAm really annoyed now- by the number of people viewing this thread this is clearly a big problem and yet nobody at Apple has bothered to help. I would much rather pick up the phone and speak to someone but can't because it's been 90 days since my purchase.
I have spent a lot of money on music and aps and it looks like Apple don't even care- it's a disgrace. I can now see what all the fuss is about in the media and why people are angry at them as well. I won't be buying any of their products again that's for sure. -
I boot from CD run through the sun boot part ok.
Then i select to boot from my CD at the end. THis works fine.
It then starts to load sunOs 2.8 but restarts very shortly after and does'nt give me a chance to read error message.
I tryed loads of different configs with no sucess Please help.
The system i run is a p4 wit intels G850GB Mainboard geforce2, 128MB PC 800P4, seems not supported yet. Try to look into the
Solaris Intel forum next to this. Some discussions
about P4 already. Maybe you will find what you want.Indeed.
Have a look at
http://groups.google.com/groups?q=solaris+p4+setup_mca+kadb&hl=en&lr=&safe=off&site=groups
these usenet articles give a procedure to boot solaris 8
on a P4 cpu.
Once you've got the system installed using the kadb
procedure given above you should try to install the latest
kernel patch 108529-08 that fixes problem solaris has with
these P4 cpus. -
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I'm hoping someone can help.
I have an MSI H55M-P31 (MS-7636) motherboard, and I updated the BIOS to 1.A0.
But when I installed the new CPU, I get 3 Long beeps, and then my computer won't boot.
I have 4Gigs of Memory
Current CPU: (working 100%)
3.07 gigahertz Intel Core i3 540
64 kilobyte primary memory cache
256 kilobyte secondary memory cache
4096 kilobyte tertiary memory cache
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Multi-core (2 total)
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Are you trying to use the onboard graphics?
That CPU does not have integrated graphics. http://ark.intel.com/products/41315
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