Please help installing Macromedia Shockwave Player

I have already attempted to download shockwave media player many times, but unsuccessfull.  I am using Internet Explorer Windows 7. Please help and thank you for your help.

I don't know what you mean by "shockwave media player"; there is
Shockwave Player, available from http://www.adobe.com/shockwave/download/alternates/#sp
Adobe Media Player at http://www.adobe.com/products/mediaplayer/
If you still need help, please specify exactly what you mean by "unsuccessful".

Similar Messages

  • Unable to Install Macromedia Shockwaver Player

    I have installed Macromedia Shockwaver Player before without
    any problems. However, when I tried to install it on my laptop
    computer with Windows 2000 Professional, it got an error while it
    was installing. The error states "Could not load the DLL library
    C:\WINNT\system32\Kernel32.dll (GetSystemWow64DirectoryA). The
    specified procedure could not be found." Now, I have just installed
    Shockwave the day before on this very same computer with everything
    the same on it. I had to reformat my hardrive and reinstall
    Windows, but again, I did the reformat and reinstall couple times
    before and installed Shockwave Player without having run into this
    problem. I'd like anyone to suggest what the problem might be and
    help me resolve it.

    Well, Adobe obviously has done all their versions of
    Shockwave Player to not support Win2k any more, because it was just
    last week I was able to visit sites that requires Shockwave Player
    without getting the DDL error. Now, I'm not able to either install
    or visit sites that requires Shockwave. The following is what I
    requested of Adobe and got from them and then requested again:
    "Notes from Customer
    Friday, January 11, 2008 6:06:21 AM PST
    Hi, I have installed Macromedia Shockwaver Player before
    without any problems. However, when I tried to install it on my
    laptop comp
    uter with Windows 2000 Professional, it got an error while it
    was installing. The error states "Could not load the DLL library
    C:\WI
    NNT\system32\Kernel32.dll (GetSystemWow64DirectoryA). The
    specified procedure could not be found." Now, I have just installed
    Shockw
    ave the day before on this very same computer with everything
    the same on it. I had to reformat my hardrive and reinstall
    Windows, b
    ut again, I did the reformat and reinstall couple times
    before and installed Shockwave Player without having run into this
    problem.
    I'd like anyone to suggest what the problem might be and help
    me resolve it. Please reply, thank you.
    Notes to Customer
    Monday, January 14, 2008 2:26:26 AM PST
    Hello Eric,
    Thank you for contacting Adobe Customer Service.
    Due to the Support Portal being closed on weekends, we were
    unable to
    respond to your e-mail. We sincerely regret any inconvenience
    this may
    have caused and appreciate your patience.
    I understand that when you installed Shockwave Player on your
    Windows
    2000 Professional laptop you received the error "Could not
    load the DLL
    library C:\WINNT\system32\Kernel32.dll
    (GetSystemWow64DirectoryA). The
    specified procedure could not be found."
    Eric, it would have been a pleasure to assist you with this
    issue.
    However, I am unable to do so, as this issue cannot be
    resolved via this
    support portal.
    This is to inform you that you need to visit the URLs below
    for support:
    Shockwave Player FAQ:
    http://www.adobe.com/support/shockwave/faq_index.fhtml
    Shockwave Player Support Site:
    http://www.adobe.com/support/shockwave/
    Shockwave Player User-to-User Forums:
    http://www.adobe.com/cfusion/webforums/forum/categories.cfm?catid=185
    <(>&<)>forumid=44
    You may also open Technical Support Web case. To open a
    Technical
    Support Web case, kindly refer the link below:
    http://www.adobe.com/go/supportportal/
    We apologize for any inconvenience this may cause.
    Eric, for your records, your customer ID number is 153247422.
    The
    customer ID number is the easiest way for us to access your
    account in
    our database. In the future, please provide this number when
    you contact
    Adobe. Your case number is 200571719.
    The Web Support Portal Representatives are available from
    Monday to
    Friday. For your convenience, on weekends we have a dedicated
    phone
    support for Customer Service related queries. Please feel
    free to
    contact our phone support at 1 (800) 833-6687 from
    6:00am-8:00pm PST, 7
    days a week.
    I hope you find these resources helpful .We wish you
    continued
    satisfaction in our products.
    Best Regards,
    Samuel V.
    Adobe Customer Service
    Notes from Customer
    Monday, January 14, 2008 3:02:28 PM PST
    I find the response from Samuel really useless. To start
    with, I am pretty sure that this problem is due to Adobe's fault,
    for I hav
    e successfully able to install and use Adobe Shockwave just a
    week ago. Now this new problem started occuring late last week, and
    I
    have posted my problem on Adobe's Shockwave forum. One can
    visit it at
    http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?
    forumid=44&catid=185&threadid=1328948&enterthread=y
    . As someone who reads, it was just not me who was having the
    problem, and I was
    able to make the conclusion that Adobe has suddenly stopped
    support for any Windows OS prior to XP. However, that forum is only
    vis
    isted by web users who are not really able to solve specific
    problem except maybe at giving some pointers. Now Mr. Samuel V. has
    als
    o given me links to Shockwave FAQ and Shockwave Player
    Support Site. I want to now emphasize that I have visited both
    those sites an
    d read thoroughly the contents there, but was unable to solve
    my current problem, and that was why I made a contact Customber
    Servic
    e. As for Samuel's help, I kindly appreciate. However, I am
    displeased at this response since it does get me anywhere near my
    soluti
    on. I hope he or someone would kindly contact Adobe for
    someone who can help in getting this solved. Since he has given me
    an ID num
    ber, Adobe staffs can easily view my original issue,
    furthermore, I hereby have given the link to the Shockwave forum
    page where I p
    osted my original problem and where others are having the
    same issue. For now, I wait for a satisfactory reply from anyone
    who is wi
    lling to help.
    Sincerely,
    Eric Jay"

  • Help installing macromedia flash player

    Hi, I am having trouble installing macromedis flash player. I
    am on the adobe web site download page, click on the download and
    then a few seconds later it says installation successful. I do not
    get any dialog box, gold security bar. But, when I visit websites I
    get a message that says I need the newest version of the flash 6
    plug in, and links me back to the download page. I did a search of
    my computer for macromedia flash and could not find anything,
    although it could be under a different name.
    I am confused, how do I fix this? Thanks in advence!

    Hi
    Flash 8 has a problem with limited users. check your level in
    'User Accounts' in Contol panel.
    Also in 'Add or Remove Programs' you will see if Flash is on
    your system.
    If you are a limited user get an administrative user to set
    your account type to administrator temporarily ( XP Home ) or Power
    user ( XP PRO ). Log onto your account, Uninstall Flash, then
    reinstall from website.
    If this doesn't work then please supply more info i.e
    Operating system, Single or multiple accounts on computer, SP2 ?
    Firewall/antivirus etc.

  • Did I install Adobe Shockwave Player?

    I'm not sure, but did I? I visited a site, and automatically it said ''Installing Adobe Shockwave Player.'' Of course I just navigated away from the site, but then a small window popped up that said ''Would you like to make the changes to this Computer?'' It was Adobe Shockwave Player! D:
    Then a few hours later, a window popped up- something about Adobe Shockwave Player! I clicked on Remind Later.
    And then later on another ''Would you like to make the changes to this Computer?'' appeared for Adobe Shockwave player.
    Did I install it? And is there a way to check? To uninstall it?

    Hi,
    It's possible that AIR was installed silently by another application.  If you are on Windows, could you check your Add/Remove Programs (or Programs and Features) control panel and look for an Adobe AIR entry?  If that entry does not exist, could you please post the contents of your installer log so we could take a look?
    Thanks,
    Chris

  • HT4623 please help - installed IOS7 and now I am having problems playing Words Free on my Iphone.  It gives me a pop up telling me to connect to ITunes but will not connect.  Cannot get out and have to continually shut down my phone and start over.

    please help - installed IOS7 and now I am having problems playing Words Free on my Iphone.  It gives me a pop up telling me to connect to ITunes but will not connect.  Cannot get out and have to continually shut down my phone and start over.

    Hi, jeantwin.
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    The steps in the article below may help you resolve the issue with push notifications.
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    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/HT1311
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  • PLEASE HELP INSTALLING SHOCKWAVE

    hello!
    i use windows xp- sp2 64bit and while installing shockwave
    10, i get the following error message...
    the error says:
    "Could not load DLL library
    C:\Windows\system32\Macromed\Shockwave10\gi.dll. This
    application has fail to start because the application
    configuration is incorrect.
    Reinstalling the application may fiz this problem."
    PLEASE HELP, I TRIED ALL IN VAIN
    thanks in advance...
    romin

    I don't know what you mean by "shockwave media player"; there is
    Shockwave Player, available from http://www.adobe.com/shockwave/download/alternates/#sp
    Adobe Media Player at http://www.adobe.com/products/mediaplayer/
    If you still need help, please specify exactly what you mean by "unsuccessful".

  • How do I install Adobe Shockwave Player  on the new Macbook Air 2013

    I have just purchased the new Macbook Air 2013 I was trying to install the Adobe Shockwave Flashplayer. Now it dowloads but the problem is that when I go try to play the game it still says I am missing a plug-in. I have been trying to switch it to open Safari using Rosetta I read that if i changed it to that it would work but the option isnt even there for my computer. Please help is it even possible to download

    Plug-ins need to be enabled in a new Mac.
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    A new Mac comes with 90 days of free tech support from AppleCare.
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  • I need help installing adobe flash player 10.2.

    Web sites tell me I need to upgrade/install a flash player, but when I do try to install adobe 10.2, it was giving me failed error message. I tried temporarily disabling my Nortons anti virus and firewall. I also unclicked so Adobe would not include Mcafee, which I don't want.  I uninstalled all older versions of adobe( except Reader.)   I am on Compaq laptop, OS is Windows Vista 32 bit. Can anyone talk me through this endless loop??

    Hello,
    Please try the following way:
    1.Open "Start", then in the "Start Search" bar input "regedit", then click "Enter"
    2.In the opened "Registry Editor", find the key "HKEY_LOCAL_MACHINE -> SOFTWARE -> Macromedia -> FlashPlayer -> SafeVersions" and delete it.
    3.Download the latest Flash Player from http://get.adobe.com/flashplayer/, and install it.
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  • PLEASE HELP!! Flash Player failure in Yahoo Email Chat

    Dear Forum,
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    - Today (October 17, 2008) I uninstalled the old version of
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    Please also note I understand the difference between Flash
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    I suspect this is a Yahoo problem. They'll need to update
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    contact yahoo.
    In the meantime, I'll see if we have any connections at yahoo
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    <<PS: Please note that I also have 'Adobe Flash Player
    9 ActiveX' installed as I use Firefox 3.0.3 on a Windows XP SP3
    system and sometimes some website components don't function without
    this ActiveX software.>>
    This is incorrect. The Flash Player ActiveX control is only
    used with IE Windows. All other browsers and platforms use the
    Flash Player plugin.
    Regards,
    Bentley Wolfe
    Senior Support Engineer, Flash/Flash Player/Digital Editions
    Adobe

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    I suspect this is a Yahoo problem. They'll need to update
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    In the meantime, I'll see if we have any connections at yahoo
    that we can ping on our side..
    <<PS: Please note that I also have 'Adobe Flash Player
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    system and sometimes some website components don't function without
    this ActiveX software.>>
    This is incorrect. The Flash Player ActiveX control is only
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    Flash Player plugin.
    Regards,
    Bentley Wolfe
    Senior Support Engineer, Flash/Flash Player/Digital Editions
    Adobe

  • Please help installing solaris 10 -x86

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    BOOT     15/04/2007 23:51:25     Directory
    DEVELOPERTOOLS     15/04/2007 23:53:43     Directory
    LICENSE     15/04/2007 23:50:18     Directory
    SOLARIS_11     15/04/2007 23:51:25     Directory
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    .CDTOC     03/01/2007 17:32:58     0,09
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    .SLICEMAPFILE     06/04/2007 8:01:51     0,41
    _VOLUME.INF     06/04/2007 8:01:51     0,01
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    VOLUMEINF.2     15/04/2007 23:29:30     0,02
    VOLUMEINF.3     15/04/2007 23:27:27     0,02
    VOLUMEINF.4     15/04/2007 23:27:41     0,02
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    VOLUMEINF.6     15/04/2007 23:28:28     0,02
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    >
    Please provide us with a link to the documentation you used; also let us know the portion of the documentation you did not understand.
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