PLEASE HELP!!!! ios4 update problem and facebook update problem

i have been trying to update my ipod for 5 hours now...
when i clicked update it started to back up my ipod and froze...so i canceled and tried again, it froze again. so then i clicked to backup my ipod, and then after i clicked to update...
then i got an error "unable to update software becuase of an unknown error (1603)". and now when i tried to click update again it says "the ipod cant connect to itunes"
my other problem is with the facebook update. before the update if i click on "a farmville picture" to collect that item, it would collect it. but now it just puts a gray box around the picture and wont collect the item.
has anyone had these problems? 5 hours trying to update...to then be told it wont update. and the facebook issue...i sent a message to facebook feedback but we need more people or they wont have another update to fix it.
please help!

Hi there
I'm not sure there is a way to prevent this. The Skip button is really intended for the review process. Unfortunately it is also active at the time the user encounters the question. Basically, if the user clicks the Skip button they are saying "I don't wish to answer this question". Thus, the question is left unanswered and counts against the final score.
Perhaps another Captivate author has a suggestion.
Cheers... Rick
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