Please help! ipad/iphone to itunes syncing problems

For the past few days I've been having problems getting my ipad to take the new update. Everytime I would tell it to update it would either freeze shortly into the backup or it would tell me that "itunes could not back up the ipad " " because the ipad backup could not be saved to the computer". Anyways, I finally thought I fixed this by following the steps of deleting the backup, etc. After I did that, it started giving me an error message of "itunes could not back up the ipad " " because a session could not be started with the ipad". I've looked at other error messages associated with this, and they seemed to point at a direct ipad-itunes problem, but whenever I tryed to sync up my iphone, it gave me the same message. It also is not connecting to the itunes store (will only say itunes store on a white background), but will download updates and things. I've taken down all potential firewalls, and I'm just plain stuck and confused right now.
Please someone help me... I feel like I'm losing my mind being unable to figure this out!

- See:
iPod touch: Hardware troubleshooting
- Try another cable
- Try another computer
- Inspect the dock connector for bend or missing contacts, corroded contacts, broken, missing or cracked plastic.

Similar Messages

*** PLEASE HELP *** My IPHONE won't sync with Itunes *** PLEASE HELP ***

My husband & I both have Iphones & we went to sync & his goes fine, but everytime I plug mine in, the rainbow beachball comes up & just turns & turns & won't go away, and never connects to itunes & when I unplug my phone it goes away... We have 2 separate accounts setup to do our syncing...
Also my phone does not let me dial out or people dial in... They go right to voice mail. I have tried rebooting & even the "hard reboot"
And one more thing... Is there any other way for me to save my contacts & calender??
If I have to restore, how do I do that??
Please help me.... Thank you!!

You are a LIFESAVER!!!!! It worked & my phone is syncing.... No one at the "apple" help desk has been able to help me all week. THANK YOU so much...
Can the phone not handle that many podcasts at once? I have a 16GB phone...

IPad, iCal and iTunes sync problem

Early last year, I posted (https://discussions.apple.com/message/18503738#18503738) that syncing between my iPad 3 and my Snow Leopard iMac behaved oddly. AppleCare Support dweebs had failed to resolve the issue and no one on here managed to come up with any suggested fix.
However, for no apparent reason, the problem stopped and I stopped monitoring this august and highly esteemed forum and all went well ...
... until recently.
I sync via a USB cable and I do not use iCloud (as I'm on Snow Leopard) save for Find My iPad, all other iCloud options are switched off. All other app syncing appears to work correctly, it is only iCal and Calendars that don't.
Just why things have started to go wrong now, probably in the last three or four weeks, I do not know but now the following syncing errors occur ...
1) On the iPad: new appointments or changes to appointments made on the iPad are not synced to the iMac;
2) On the iMac, changes to appointments already on the iMac are shown on the iPad as both the new and old timings/details, not as replacements;
3) On the iMac, new appointments are made in the default (or last) calendar used. These are then edited as required, with the details put in and, if necessary, calendars changed. On the iPad, however, these will show as both "New event" in the default calendar and as the edited correct appointment, not just as the finalised entry;
4) Appointments deleted from the iMac are not deleted from the iPad.
In other words, changes on the iPad are not synced across to the iMac and changes on the iMac are synced twice, once as the unedited appointment and once as the edited appointment - if an appointment is deleted it remains on the iPad.
When the original problem arose (similar but not identical) the Apple dweebs suggested deleting my iCloud account (not synced, used only for Find My iPad) but doing that this time does not remove the bug.
I'm running a 27" quad-core i7 iMac under MacOSX.6.8 (Build 10K549), iCal v4.0.4 (1395.7) and I sync via USB and iTunes v11.0.2 (26). The iPad is a 64GB 4G/wifi iPad 3, currently running under under iOS6.1.3. To the best of my knowledge, all available updates have been applied to both devices.
I have deleted all calendars off the iPad by deselecting Calendars in iTunes' iPad tab, turned it off. Swicthed off the iMac, Safe Booted and run OnyX full suite, I have then Single User booted, run fsck -fy three times then run applejack AUTO restart, then rebooted the iMac, rebooted the iPad, sync'd without Calendars then resynced with the Calendars selected again.
I had hoped that this would remove any cache files, temporary files, stuck RAM or whatever else could conceivably be causing this bizarre behaviour - to no bl**dy avail! It is behaving exactly and frustratingly as before!
What on earth is going on? if I can't use my iPad as my main calendar and add new appointments when out and about and have them synced properly and reliably to my iMac then the whole thing is a waste of time andI shall have to revert to a paper diary again!
HELP!!!!! Please, before I go mad with frustration!

I'm not sure whether getting no replies to this (or the earlier) query is something of which to be proud - or terrified!
Am I the only person in the world with this bizarre insoluble problem? if so, why me? Am I a Chosen One or, more likely, someone to be punished for a lifetime of misdeeds!
But there is progress. I have no idea what happened at a technical level or why, but the matter has now resolved itself and things are syncing normally. Until the next time!
Perhaps there is a clue somewhere in the following ...
I run my iMac 24/7 and thus I rarely close iCal on the iMac and when i do it is usually by accident. The same applies to Calendars on the iPad, although I do reboot from time to time.
Anyway, I installed some software on the iMac which required a reboot and, as susual, iCal opened via Preferences > Accounts > Startup items - only this time I was presented with a perfectly blank calendar. A message appeared, from within iCal (oh, how I wish i had noticed what it actually said) saying something along the lines of "importing calendars". This took a little while and it wasn't instant - maybe it does this every time it reatrts but too fast for me to notice.
After this "import", if indeed that's what it was, the syncing was corrected!
Coincidence? Cause and effect? Magic? Too many magic mushrooms for breakfast?
If that is what resolved the issue, then how can I cause an import deliberately for when the syncing goes astray again and just what does an "import" do that a normal launch doesn't and which might have resolved the glitch?
I have had this "import" message before, but very very rarely, so it may well have resolved the syncing issue last time and I just didn't make the possible connection.
Does that help anyone come to my rexcue with an explanation and, possibly, a strategy for preventing or deliberatly correcting syncing issues in the future?

PLEASE HELP. Iphone and Itunes

i recently dropped my laptop when doing work at home. when i restarted my laptop it went into recovery and i lost all my work and more importantly my itunes! i re downloaded itunes but nothing was in the library. all my songs and apps are on my iphone still. is there anyway i can transfer my music from my iphone straight back into my itunes library. any replies will be greatly appreciated. thank you

iTunes has an option to copy your iTunes Store purchases directly from an iPhone/iPod to the computer, you'll find details in this article: Copying iTunes Store purchases from your iPod or iPhone to a computer
Purchased applications can be downloaded over again, see this article for details: How to redownload purchased applications from the App Store
For everything else (music from CDs etc.) there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod Touch or iPhone. You'll find that they have varying degrees of functionality and some will transfer data (such as playcounts and ratings), movies, videos, photos, podcasts and games as well.
A selection of iPod/iPhone to iTunes utilities:
Senuti Mac Only (iPod Touch & iPhone compatible)
SharePod Windows Only (iPhone and iPod Touch compatible)
TuneJack Windows Only (iPhone and iPod Touch compatible)
iPodRip Mac & Windows (iPhone and iPod Touch compatible)
Music Rescue Mac & Windows (iPhone and iPod Touch compatible)
iPod Music Liberator Mac & Windows (iPhone and iPod Touch compatible)
iGadget Mac & Windows (iPhone and iPod Touch compatible)
iRepo Mac & Windows (iPhone and iPod Touch compatible)
iPod Access Mac & Windows (iPhone and iPod Touch compatible)
TouchCopy Mac & Windows (iPhone and iPod Touch compatible)
One last thing, if your iPod is set to sync automatically you need to take care connecting to an empty iTunes. Open iTunes first and go to Edit>Preferences>Devices and check the box "Prevent iPods and iPhones from syncing automatically" and choose Ok before connecting your phone.
I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPhone as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay: Back up your iTunes library by copying to an external hard drive

Please, please help me with my E2 sync problems

I'm at my wits end. For some reason, both of my E2's started having sync problems. I've used Palms for years and loved them. I'm one step from throwing both in the trash and never buying another Palm product. Quick background- I've reloaded the palm desktop software with 6.2 and with 4.2.1 and about the best I've done is to get one synch before it refuses to go further. Here lately I can't even get that. I borrowed an old Palm software CD hoping that would help- I couldn't even import my files. Also- I went back to import my backups, and only one contact showed up. I bought DBfixit, and it showed over 10 thousand errors. That's right, 10 thousand. The last time I ran it I got 6000 errors. I was going to simply convert the Palm backup files to Outlook, but from what I understand I have to get them in the Palm desktop program before I can do that. I can't import anything now. I would really like to continue my love affair with Palm products, but this thing is getting really ugly. I wish I knew how many hours I've wasted in the past month trying to get this resolved. I know one or more of you guys have had this problem, and I beg for your help. Literally. Thanks, John
Post relates to: Tungsten E2

First off- thanks for trying to help. If memory serves, I started having sync problems over a year ago. I have 2- E2's, one for work, one for personal use. I would sync each Palm to a separate computer. I had my work computer serviced, and they erased the program, so I had to reload the program from Palm. I think I just went with the 6.2 because "newer is better". I immediately started having major problems syncing my work Palm, so I created a separate user name on my home computer to see if I would have better luck with it. I didn't. During this time, I could still sync my personal Palm, but that continued to fade as well. I noticed some Palm files would remain in my computer if I used the "remove program" function, so I went in and manually deleted any other files (except for backup). I've tried reloading the program on my work computer, and basically if I try to sync it with my work Palm, it will get stuck on "Synchronizing Date Book 2 of 12 completed". One other thing I noticed some months back- even when my personal Palm would sync, the phase of the sync on the handheld didn't agree with what was shown on the screen. I bought DBFixit and the first time it ran there was over 10000 errors, and the last time it had over 6000, so apparently things must really be goofed up.
New development: I just tried to sync my work Palm and got a new Fatal Alert error message on the handheld: AddrBDIndex.c,Line:201,Invalid birthday index count=147" whatever that means. When clicking the reset button, nothing responds. The handheld does a soft restart on its own after that.
So, that's about it. I just ran DBFixit on my personal Palm to see what's new in the world of errors. It shows "6702 Errors Found and NONE corrected". If I click okay, then the errors are "fixed" and show 0 errors on the top screen. If I run the program again immediately, it shows 6702 errors, so apparently it's not doing any good. The people at DBFixit seem to be just as puzzled as me. I've had good success with Palm up until a year ago when this mess started. Even if I could get my handheld records to import into the desktop and save them as Outlook files I could see some light, but that apparently isn't going to happen.
This is about all I can recall.

Can anyone help me with iPod/iTunes syncing problems after recent software update?

Hi there,
I wonder if anyone can help me. Last week I updated my iPod to the latest software (8.2). Today I deleted some albums from iTunes and added a few others. I also made some changes to a few of my playlists. I then synched iTunes and my iPod. However the synching has not worked.
When I connect my iPod, it shows up in iTunes pretty instantly. When I click on sync, I can see in iTunes that it is syncing and also on my iPod, but the changes do not appear on my iPod afterwards. Also, after the first syncing attempt, I lost two-thirds of my album cover art. So, I lost covert art, but no other changes were made. The albums I deleted from iTunes are still on my iPod and the ones I added to iTunes are not on my iPod.
I have looked at the music on my iPod while connected to iTunes. I can see the songs/albums I have added are there, but they appear in grey and have a doted circle (to the left) next to them. This shows that they have not synched (I guess).
I have already restarted my McBook Pro and iPod a few times. I synched my iPod with iTunes after every restart, but it has not made any difference. I also deleted the music I added to iTunes and added it again. I synched iTunes and my iPod after this, but it has made no difference.
I would appreciate any suggestions.
Many thanks
Summary:
Updated iPod to iOS 8.2.
Made changes in iTunes i.e. delete and added music
iTunes and iPod show they are synching, but changes to not appear on iPod.
Also lost cover art on iPod after synching.
Products:
iPod Touch, latest generation
iTunes 12.1.0.50
MackBok Pro OS X Mavericks (10.9)

Thank you for your reply. I followed your suggestion and restored my iPod to its factory settings. I then restored it from a backup file. All the problems have been resolved. Quite incredible that I had to go through that process to fix it. I hope Apple will find a solution to the iTunes problem soon.

Please help! iphone 3gs speaker "hardware problem!!"

Hi, I have used the iphone 1st generation for a long time and I have nearly been using an iphone 3Gs for a year now. The bottom line, I LOVE IT.
Only one problem I have came across 2 months ago.
I have aux support built-in in my car so I plug in the male-male cable to my iphone to listen to my albums. I have no problem with that even now. But 2 months ago, after I unplugged the aux cable and then straight after that when I tried to continue listening to the music(through the speaker) the speaker was "CRACKLING". It lasted like that for about 5 mins, and then it stopped working at all. I tried the plug and unplug method but had no luck.
Although my iphone is still under warranty, I can't send this device to vodafone as I am currently in Korea ( for business for a year ). I would send them to them but I have to pay my own courier. I know I can fix it as long as I know which part to replace.
If anybody has an idea which part is faulty (no guesses please) please advise.
Thank you for reading my messy post.

Was the person who fixed it an authorized Apple service center? No? Seems to me he didn't know what he was doing from what you have told us here. That pretty much explanis it

Please help an iphone 4 to sync to new laptop.

Does anyone know why my iphone 4 will not sync my music onto my new laptop? I have installed itunes but it won't show the music in the library, but shows the content of the phone on the bar at the bottom. my laptop which had my itunes library on has died so need to back the phone up, keep my stuff and lead a stress free iphone 4 life!

The music sync is one way - computer to iphone. the only exception is itunes purchases. Without syncing File>Transfer Purchases
You need to copy everything from your backup copy of your old computer to your new one.

IPhone to iTunes sync problem...

When I connect my iPhone to my iMac using a USB, I get this error message "iPhone cannot be used because it requires iTUnes version 10.5 or later." I downloaded the updated iTunes to my computer and updated iOS 5.0.1 on my iPhone. I restarted both and still get this error message. What should I do??

-

TS1717 I got this message every time i connect my iphone to itunes.. said 'iTunes was unable to load provider data from Sync Services. Reconnect or try again later.' so please help me to solve out this problem..

I got this message every time i connect my iphone to itunes.. said 'iTunes was unable to load provider data from Sync Services. Reconnect or try again later.' so please help me to solve out this problem..

In the course of your troubleshooting to date, have you also worked through the following document?
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert

My itunes will not! is giving me error7(windows error 126) and is stilling me MSVCR80.dll is missing and i tried downloading itunes like 6 times and is saying the same thing. Please help! i need to sync my kids ipads and ipods thank you!

my itunes will not open! is giving me error7(windows error 126) and is stilling me MSVCR80.dll is missing and i tried downloading itunes like 6 times and is saying the same thing. Please help! i need to sync my kids ipads and ipods
thank you!

Follow the instructions of tt2 given in https://discussions.apple.com/thread/5822086

I am using iphone 4 (MC603B, version 4.3(8F190) and never updated it. as i have formated my laptop; i have to download itunes again. please help me to download itunes which suits this version. where can i get the link. thank you.

I am using iPhone 4 (MC603B, version 4.3(8F190) and never updated it. as i have formatted my laptop; i have to download iTunes again. please help me to download iTunes which suits this version. where can i get the link. thank you.

Older iTunes versions can be downloaded here: Apple - Support - Downloads
Follow these steps to get your data to your new computer:
Syncing to a "New" Computer or replacin…

When I plug my iPod into the computer, itunes won't come up on the screen and my iPod is not recognized anymore and it use to be. Please help because I can't sync it at all because it won't show up as a device

When I plug my iPod into the computer, itunes won't come up on the screen and my iPod is not recognized anymore and it use to be. Please help because I can't sync it at all because it won't show up as a device on the right hand side of itunes.

Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem

HT4623 hi..i just bought an iphone 5 yesterday 32GB..and now when i am trying to update the software..it says the following: unable to check for update/an error occurred while cheking for a software update...please help me..is it a problem in my new iphon

hi..i just bought an iphone 5 yesterday 32GB..and now when i am trying to update the software..it says the following: unable to check for update/an error occurred while cheking for a software update...please help me..is it a problem in my new iphone??or it's just an temporary error in the apple software center???

Lyndsay237 wrote:
This device does not have a sim card in it. Could this be the reason or am I missing something when I am trying to update.
Yes. You can't update or restore any GSM iPhone without a valid sim card installed in the phone. The sim card need not be activated, but it must be valid & present. If you want to update, you need to get a sim card.

TS3297 I want to buy the double coins from the game subway surfers! But they told me to contact the itunes support! I don't know why it's not working.. Please help! iPhone 4ss

I want to buy the double coins from the game subway surfers! But they told me to contact the itunes support! I don't know why it's not working.. Please help! iPhone 4ss

These are user-to-user forums, you are not talking to Apple here. You can contact iTunes support via this page and ask them why the message is appearing : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then probably Purchases, Billing & Redemption

Please help! ipad/iphone to itunes syncing problems

Similar Messages

Maybe you are looking for