Please help! iphone wont turn on and itunes is now empty!
so, my 3G decided to literally DIE on me yesterday afternoon. YES it was fully charged. NO i didnt drop it in water or on the ground. It was simply in my pocket (its in mint condition). i panicked, made appt at apple store (they took a look inside and had no idea why it wouldnt turn on as everything looked as if it SHOULD be working fine), ended up having to buy a new 3G-S today, and went home thinking everything will be ok as long as i sync to my itunes and get all the info back onto the new phone.
so, i plug it in and get the error message that apparently is common, delete the required programs in order, reinstall itunes and when i try to sync now, THERE IS NOTHING TO SYNC! have i lost everything? is there no possible way to get the stuff off my old phone onto my new one? swap the motherboard?? what do i do?? plz help...
Oh my gosh, Im sure I tried that! Thank you! It has stopped vibrating and has come back on. You are a star, thank you thank you. I dont suppose you know what caused it?
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Hello , Willy_D
Welcome to the Apple Support Communities!
I understand that you have an issue where your Windows computer is not longer recognizing your iPhone in iTunes. I also realize you have already completed a lot of great troubleshooting. I would first recommend, to ensure all steps have been completed, reading over the attached article and working through any steps that you have not yet completed.
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
Please let me know if the issue continues so that we can continue troubleshooting.
Have a great day,
Joe -
My iPhone is stuck in recovery mode, it wont turn off and itunes doesn't recognize my device
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You'll have to put your phone in DFU mode and restore. Search this forum to find instructions on placing your phone in DFU
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my iphone 5 wont turn on and in itunes it says error 21 what can i do please help, can it be the battery?
Hey pilisaez,
Thanks for the question. The following article outlines restore error 21:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, and 40
These errors typically occur when security software interferes with the restore and update process. Use the steps to troubleshoot security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
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My iphone wont turn on and stuck in apple logo ! help meeeee
guys my iphone 3GS is wont turn on and stuck in apple logo because I erase all data
I already try all away..
from reboot my iphone for several times ,and restore...now my problem is I couldn't restore my iphone in itunes it's always said error 3194
and I googling and the people said edit hosts and I did with copied them
#120.0.0.1 gs.apple.com
#74.208.10.249 gs.apple.com
#74.208.10.249 gs.apple.com
but I already tried just copied
#74.208.10.249 gs.apple.com
and restart my computer and connect to itunes
it's still not resolved .....
and I tried to download newest ios 5.00 and 5.01 and the result is 0 always said error 3194 or ..temporarily unavailable
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My iphone wont turn on and its constantly vibrating
just over a week ago my iphone screen turned black and started vibrating...
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if anyone could let me know how to fix it i would really apreciate it.You make an appointment at the genius bar of your local Apple Store and get it serviced/replaced. You broke it. If you can't even force a reboot, there's nothing much more you can do.
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hi i have an iphone 5 and when i have it unpluged it wont turn on and when it is pluged in to my mac or apple charger it just boots up to the apple logo than it turns off and restarts to the apple logo again and it just keeps doing that and ive tryed to reset it but i go and error message can someone please help
Take it to an Apple store for diagnosis and likely replacement.
You can also try this: http://support.apple.com/kb/HT1808
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If your power button is broken, there's not much you can do. You could go to an Apple store & do an out of warranty exchange...Apple doesn't fix iPhones, they replace them. But, I wouldn't recommend doing so, as the iPhone 3G was discontinued almost three years ago & won't run most apps in the app store.
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Ipod touch wont turn on and itunes wont detect.HELP!!!!
Can anyone please help me after updated my ipod touch 8gb 1st or 2nd gen cant remember. when i plug it into my laptop, itunes pops up as normal and it says waiting for ipod then the ipod turns on no logo just a blank black screen but its on, after about 2/3 mins it turns off and then in itunes it says. itunes detects an ipod but cant identify it with error code (1602). it also has done the exact same thing but with a white blank screen. i have tried to hard reset by pressing the home button and the power button at the same time i have tried it while its been fully off with the white screen and with the black screen(but switched on) absolutely nothing. i have aslo tried dfu mode in all of them situations i named but still nothing. i have aslo tried to re install the driver manually by navigating to usbappl but i get the error windows found driver software for your device but encountered an error while attempting to install it and underneath that it says the device can not start(10) i have ran out of ideas and can not find anything else online the ipod is absolutely not jailbroken and was working perfectly fine before the update.
Check your USB connections
Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4005, 4013, 4014, or “invalid response."
If the USB connection between your device and computer is interrupted, you may be unable to update or restore.
To narrow down the issue, you can also change up your hardware:
Use the USB cable that came with your device, or a different Apple USB cable.
Plug your cable into a different USB port directly on your computer. Don't plug it into your keyboard.
Try a different computer.
If necessary, resolve any further issues with the USB connection, then with your security software.
If you're still seeing the error message, check for hardware issues by following the next section.
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Confirm that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.
Check for outdated or modified software -
Someone please help I have tried to update my phone but now it wont turn on. It has the little green man and says 'installing system update' all it does is get to 100% vibrate, turn off then come back on again with 'recovery booting' in the top left corner then it goes back to the little green man
Your welcome.. I'll add if your close by a Corporate Verizon store you might see what they can do for this issue. they might be able to get the update to push through or they could run a Factory Wipe and start the process over again, but they should be able to get it fixed for ya.. Good Luck.. b33
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I have an iPhone 4 Verizon running iOS 4.2.7. When I try to sync the phone with my PC it says something like "iTunes cannot sync because the installed apps cant be determined." This is very frustrating and Ive tried every trick people say fixes it(device manager trick, updating itunes, restarting itunes, different port, restarting cp etc). What can I do? I just want to sync a new album to my phone Please help!
dcjsail wrote:
I am encountering the same problem. This is a good start but need some guidance:
1. How do you get to the iTunes files you mention?
2. What specific files do you need?
3. Will I lose any data?
Thanks for any help.
1) The files are in the iTunes folder. The iTunes folder is in your Music folder which is in your home folder (user).
So go to <user home>/Music/iTunes.
2) Any files that end with .xml, .itl, or itdb. Please note that I had upgraded iTunes many times over the years and had several obsolete versions of those files in my iTunes folder. By moving them out and forcing iTunes to create new ones (see steps 3 & 4 above), I was able to determine which ones iTunes actually needed. Those were the files that I copied back into the iTunes folder, overlaying the new empty files.
3) Always make backups before you try tricks like this. I would recommend backing up your entire iTunes folder. I did not experience any data loss. Those files seem to contain your iTunes library information but not the actual music, movies, etc. When I started iTunes in step 3 (see above), iTunes showed an empty library. After performing step 4 (see above), I started iTunes again and it showed all my music, movies, etc. So I assume that the actual media files are stored elsewhere. Again, always make backups before trying something like this. I use Time Machine.
Good luck. Let us know what happens. -
What does it mean , when my iphone wont turn on and the apple symbol keeps flashing
my iphone wont reboot or turn on and the apple symbol just keeps poping up
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
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Apple Retail Store - Genius Bar -
NEED HELP IPOD WONT TURN ON AND WONT CHARGE ETC TRIED EVERYTHING
IVE TRIED EVERYTHING! PLEASE HELP!
Maybe you could actually describe what you have tried. "TRIED EVERYTHING" doesn't actually tell us what you've tried, so we have to start at the very begining.
Have you seen this;
iPod Won't Turn On -
So my iphone 5 was having very bad battery problems and apple said they charged $80 to which i was astonished by because my warrenty ended 2 weeks eailer. I thought maybe they would be generous and help me out but no so i took it upon myself to get a new battery and install it myself. I did that and it turns out i need a new front camera flex ribbon so i also bought that and installed it myself. Whe i was donre installing it my phone flashed the apple logo and went black front there. I tried connecting to itunes and it gives me error 4014. Will apple still fix my phone even though i opened it?(Im not under the warrenty anymore).
It is unfortunate that you chose to open the device. Apple will not touch it now. Out of Warranty replacement is no longer an option.
Buy a new device. -
My iphone wont turn on and when it does it is only for a bit then goes glitchy?
my iphone started going glitchy when i went on the camera but i didnt worry about it, then my flashg wouldnt work when it was on but then it started working again. and then my whole phone just started shutting offf and when i restarted it the apple that shows up is all glitchy and im trying to restore my phone thinking it has to do with the software but it says unknown error and wont restore it ? please help
try and reset network settings... settings-> general-> reset-> reset network settings
or update to 4.3.3
if those do not work I would restore
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