Please help?  ipod classic doesn't show up in itunes or the finder.

I can't sync my ipod classic to itunes on my macbook.  I have the updated version of itunes and tried the trouble shooting steps apple suggests, but problem is not resolved.  My ipod doesn't show in itunes or the finder so I can't do anything.  Please help with suggestions??

Have you tried using a different cable?  Does it connect to any other computers and/or iTunes libraries?
Is it powered on when you connect it?
B-rock

Similar Messages

  • My Ipod nano doesn't show up in itunes and in finder just like an extern unit. What has happened??

    Just like above. The history is
    An old ipod (4, 5th generation)
    A few months ago my friend tried to sync it to her windows computer and had to erase all music (it's been compatible to mac always before) but then she could't put in any new music either.
    Then it's just been laying around uncharged.
    Now I try to sync it to my new macbook pro (itunes 1.11) but it doesnt show up in itunes. When i plug it in itunes show up over all the other programs but i cant find the ipod in it. In finder it's just a device with "NO NAME"
    i don't know how to fix this, please help me!

    Hello Solverlona,
    Thank you for using Apple Support Communities!
    It sounds like your iPod Nano is not recognized correctly in iTunes, but is recognized in Finder but seems to be seen as a storage device.
    First, I would start with the iPod 5rs for your model iPod Nano
    http://www.apple.com/support/ipod/five_rs/
    I would next try the steps outlined in this Troubleshooting Assistant if the above steps do not fix the issue:
    iPod nano (6th generation) not appearing in iTunes
    http://www.apple.com/support/ipodnano/6th_generation/assistant/itunes/
    Take care,
    Sterling

  • IPod classic doesn't show up in iTunes.

    Dear All:  Having problems with my iPod.  I tried all of the iTunes diagnostics recommended.  Have executed soft resets..but not a complete restore. Any ideas or other steps to follow?
    thanks,
    amp

    Have you tried Resetting your iPod while it's connected to the Mac? That usually works for me when it fails to show up first time. Toggle the hold switch off and on a few times then hold down the MENU and SELECT (centre) buttons for five or ten seconds until you see the Apple logo appear. Give it a few more moments to appear in iTunes: How to reset an iPod

  • Please help! I'm unable to access content on my iPod Classic while it is connected to iTunes. The iPod itself shows up and is set to manual management, but I am unable to view or play any of the content on it (music, movies, podcasts etc.).

    I'm unable to access content on my iPod Classic while it is connected to iTunes.
    The iPod itself shows up and is set to manual management, but I am unable to view or play any of the content on it (music, movies, podcasts etc.).
    I can click the tabs Music, Movies etc. but I can't see anywhere to access the files themselves, no music or movies are listed, I only have the option to 'Sync' with the iTunes, which I don't want to do as there is no content on the iTunes!!! 
    I just downloaded the iTunes program.
    Very confused, pleaseee help ...

    Here is what worked for me:
      My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc.

  • Hi, my 120gb ipod classic is not showing up in itunes, and everything is gone. how do i format it on microsoft ' format portable audio player ' ?

    hi, my 120gb ipod classic is not showing up in itunes, and everything is gone.
    how do i format it on microsoft ' format portable audio player ' ?
    the device has just installed necessary drivers to microsoft upon plugging in
    like a say though, not showing up in itunes still
    before it recently had this failure, it had shown up as corrupted and that it needed restoring (but i was holding off, as i manually managed all music and was hoping for a way to back it all up, to no avail)
    first time posting here, would appreciate a quick answer because tempted to just click the 'restore device defaults' option
    Many thanks

    same thing here

  • Help Please - New iPod Classic will not sync with existing iTunes library

    Please help, I have researched every forum I can find and all the suggested tips have not worked for me.  Here is my problem.....
    I have a new laptop and a new iPod classic.  I have checked and both have the most up to date software.  I have logged into iTunes and all the music and films I had purchased previously is showing.
    I thought I simply had to log into iTunes,authorise the laptop, plug in my Ipod and then sync the music and films from iTunes onto my iPod.
    When I do the there is a message within seconds to say the iPod sync is completed but the iPod remains empty.  I can't figure out where I have gone wrong.
    All suggestions gratefully received

    Problem solved.  It seems that iTunes archived my music to iCloud so once I downloaded all the files again they sync'd rght away

  • 80 GB Ipod Classic does not show up in itunes or Win Vista Machine

    Hi, I recently updated my itunes software with ver.8 and since then my 80 GB Classic ipod does not show up in itunes or in my computer. Hence, I am not able to sync my itunes. When I connect my ipod it just shows "Connected - Eject before disconnecting" and just freezes there. Pls help?

    Hi. When I connect my ipod to any microsoft device, sometimes my ipod doesnt connect. I cant charge it, or restore it as it behaves like a useless piece of plastic.. I get a yellow bubble 'Device not recognized or has malfunctioned'
    This problem is bizarre! I cannot find anyone who actually has a solution for this problem! Apples standard answer is for me to reinstall my drivers or update itunes or windows. Done it. No solution yet.
    My ipod works fine.... sometimes. Its a completely unpredictable problem. Ive googled this problem and so many ipod classic owners have asked.. solutions ive tried: the 5r's, updating drivers, It managed to connect once, but now it wont. My ipod normally works fine on my PC, XBOX, laptop and Mac.. but sometimes, unpredictably, it wont be recognized by anything apart from the mac. For a month it would not connect at all and I took it in to an Apple store where they told me it works fine. Its not my PC.. its up to date, and theres no reason why it doesnt work on my XBOX because some times it does.. last night it did, today its broken again, I suspect tomorrow it may work. This is SO frustrating!!
    I have alot of experience in PC's and normally I can solve a problem by process of elimination, updating and reinstalling, but in this case.. everything seems fine. My only idea is that maybe its my Sync cable?? Which also makes no sense because it generally connects fine on the mac - and, why would a sync cable be unpredictable.. surely it either works or it doesnt. HELP PLEASE!!
    Nick.
    my email is: [email protected]
    my serial for my 80g classic is 8K819CPKYMV and is under warranty until May 2009, i bought it in August this year.

  • IPod classic does not show up in iTunes or on imac desktop

    I have a 80gb Classic Ipod. 2 days ago it stopped showing up in iTues or on my desktop when I connected it to the mac. On the iPod it shows "connected" and every so often the display on the ipod shows moves to indicate it is syncing but nothing happens on the mac or itunes. The only place the iPod shows is under Disk Utility.
    I have used different ports and usb cables.
    Help... I can't get my lovely new tunes on my iPod ....
    p.s. I have an iPhone 4 and it connects and syncs with no problem.

    Hi. When I connect my ipod to any microsoft device, sometimes my ipod doesnt connect. I cant charge it, or restore it as it behaves like a useless piece of plastic.. I get a yellow bubble 'Device not recognized or has malfunctioned'
    This problem is bizarre! I cannot find anyone who actually has a solution for this problem! Apples standard answer is for me to reinstall my drivers or update itunes or windows. Done it. No solution yet.
    My ipod works fine.... sometimes. Its a completely unpredictable problem. Ive googled this problem and so many ipod classic owners have asked.. solutions ive tried: the 5r's, updating drivers, It managed to connect once, but now it wont. My ipod normally works fine on my PC, XBOX, laptop and Mac.. but sometimes, unpredictably, it wont be recognized by anything apart from the mac. For a month it would not connect at all and I took it in to an Apple store where they told me it works fine. Its not my PC.. its up to date, and theres no reason why it doesnt work on my XBOX because some times it does.. last night it did, today its broken again, I suspect tomorrow it may work. This is SO frustrating!!
    I have alot of experience in PC's and normally I can solve a problem by process of elimination, updating and reinstalling, but in this case.. everything seems fine. My only idea is that maybe its my Sync cable?? Which also makes no sense because it generally connects fine on the mac - and, why would a sync cable be unpredictable.. surely it either works or it doesnt. HELP PLEASE!!
    Nick.
    my email is: [email protected]
    my serial for my 80g classic is 8K819CPKYMV and is under warranty until May 2009, i bought it in August this year.

  • IPod touch doesn't show up on iTunes

    ey everyone I'm having some trouble I'm currently running windows vista and when I plug my touch into my computer it doesn't show up on iTunes? Anyone got any idea how I can fix this? I already tried uninstalling and reinstalling iTunes but it didn't work , any help would be greatly appreciated!

    Ok people after messing up three days with my jailbroken ipod touch cauze my itunes didn't recognize it i figured out that the problem is first windows recognized it as a imaging device o as a camera, i found in the device manager was listed mi apple ipod under portable devices and there was the problem it has to be listed under universal serial bus controllers named as a apple ipod so this is what i did but first make sure u have correctly installed itunes and the apple mobile device support:
    1 open the device manager or windows button + r is run and then type devmgmt.msc
    2 look for the portable devices and find the apple ipod or wherever that is listed on your pc.
    3 once u find the apple ipod do a right click on it and click on uptade driver software
    4 take the manualy opcion or browse on my computer and then look for this folder on your computer C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
    there should be the driver that itunes recognize and your windows wont recognize your ipod as a camera again but i repeat u have to make sure u have installed the apple mobile device support u can get it by extracting the itunes+quicktime package using winrar. so click on update or next what ever on the update process and next time itunes will open your ipod for sincying thanks to forums ilounge.com
    u dont need to switch usb ports is anyone has questions about ipod touch in general or itunes please email me at [email protected] or [email protected]
    there is a comunity for free sftware wich i'm on it and is for helping people i had the same problems and with itunes and the rolling back installation of the apple mobile device support so i hope u solve your problems

  • Ipod Classic does not show up in iTunes and will not sync

    My ipod classic does not show up as a device in iTunes. It was working just a week or so ago, but each time I plug it in the screen says connected, then switches to Ejected, you can now disconnect, then says OK to disconnect and then goes to the home screen. Can someone advise me on what is going on and what I need to do to fix it! Thanks!!!

    Hello MSavaski,
    Thanks for the question. Depending on your symptoms, the following articles may provide a resolution to your issue:
    iPod: Appears in Windows but not in iTunes
    http://support.apple.com/kb/TS1363
    iPod not recognized in 'My Computer' and in iTunes for Windows
    http://support.apple.com/kb/TS1369
    Also, the following troubleshooting assistant may be helpful:
    Apple - Support - iPod - iPod classic Troubleshooting Assistant
    http://www.apple.com/support/ipod/five_rs/classic/
    Thanks,
    Matt M.

  • IPOD Classic won't show up in Itunes 9.0.2.25

    Hello, Hopefully someone here can help me. I upgraded from Itunes 7.6 to 9.02.25. It looked like it loaded fine, I downloaded music to the library, but when I plugged my IPOD in, it dings, says "connecting" on the IPOD screen, but never shows up in ITUNES. It does list under my computer, for about 3 seconds, before it says "ejecting" and disconnects itself. I have tried everything at this link - http://support.apple.com/kb/TS1363 - twice - including doing a full recovery on my computer. I tried switching the usb cable and port, I've rebooted the ipod several times - and in disk mode 2x, I also tried the troubleshooting here - http://support.apple.com/kb/TS1493. Basically, I've deleted itunes about 20 times and reloaded. I finally thought, screw it and tried to load 7.6 back (i have it on disc, as I live in a rural area and couldn't freaking download it a couple years ago) but i just get an error that I can't download the 7.6 version as I have a newer library. BTW, Apple support basically said, Yep. sounds like a problem. Never heard of that before. What the heck is left to do?

    Solved it. In my case, I had used a utility program I found in my Utilities folder called iPod Software Updater that I tried to updated the iPod software with... (it looked like it worked and then I used the restore function, which deleted all the music)...but it would still not appear in iTunes. Finally after a few hours of resets and restarts, I pressed the select and play keys for 6 secs and triggered a reset while I had the iPod plugged into the computer. Bingo...it showed up in iTunes and prompted me to download new software...which I did and now its back. Geez Apple, how did the iPod become such a killer product with an interface like this? So I assume this utility was for a different iPod model or older version OS.

  • IPod Classic will not show up in iTunes

    Okay. I'm sure this has been posted somewhere before, but I don't have time to surf through all those posts, so here's my problem. I had an old MacBook with an iTunes account and my iPod Classic would sync up to it just fine. Now I am using someone else's iMac and my iPod will not show up in iTunes. The iMac recognizes my iPod; the icon for it will show up on the desktop. iTunes also somehow recognizes my iPod, because when I hook it to the usb, iTunes automatically opens up. I have tried uninstalling iTunes and re-installing it (twice) via the steps you get from Apple support. I've also tried misc. other tips apple gives you, and to no avail. I'm tired of trying the same old thing- nothing ever works!! Any suggestions???? Thanks!

    See  Corrupt iPod classic.
    tt2

  • IPod Classic Does Not Show Up in iTunes...

    I have an iPod classic and a Macbook, and whenever I plug in my iPod it is not recognized in iTunes, in the Finder, or on the desktop.
    I have tried uninstalling and reinstalling iTunes, and that works - but only temporarily. Currently I am having to uninstall/reinstall every time I want to update my iPod, which is not exactly ideal!
    I have also tried using a different USB cord, which makes no difference. However, my iPod is recognized on my friend's Dell laptop.
    Does anyone know how I can fix this problem once and for all?
    Thanks!

    Make sure you are running the latest version of itunes and quicktime. thats all i can say, hope it works.

  • My iTouch still doesn't show up in iTunes after the latest update...

    About maybe 1-2 weeks ago? I updated my iTunes to version 10.1.1.4 since I haven't updated it in A LONG time, then by the moment I finished updating, my iTouch's icon/option doesn't show up in iTunes anymore (before it was all fine).
    And an annoying message will keep showing up, with the messages:
    Title: Microsoft Windows
    "MobileDeviceService has stopped working
    Windows can check online for a solution to the problem."
    -> Check online for a solution (recommended) *which I clicked, and no help*
    -> Close
    I have tried connecting my iTouch to my other USB port on my PC, reinstalling iTunes, system restore (tried to get back to the oldest version I used, but failed).
    Out of solution, I waited for a new update to come, and it's here, version 10.1.2.17.
    But everything is still the same!! (And yes, I have repeated the possible solution I have tried before for the 10.1.1.14 version)
    While I asked for some helps on the internet, some people suggested me to reset my iTouch, because they think maybe something in there is broken or corrupted. But if I do reset it and the problem is still unsolved, I'll end up with an empty iTouch that can't sync anything at all...And I still need to use it everyday for internet purpose or whatnot...so I still didn't reset it yet...

    Just wanted to say that you're not the only one with the problem: http://discussions.apple.com/thread.jspa?messageID=13009436

  • My ipod nano doesn't show up in itunes..."could not be identified properly" .  i've followed the troubleshooting guide, but nothing has worked.  please help.

    can anybody help with the issue i'm having please.

    Hey there rondulecki,
    It sounds like you are unable to sync your device to iTunes because the device could not be recognized properly. I do not know if this is the guide you are referring to, but I would recommend the troubleshooting from the following article to help troubleshoot what is happening named:
    iOS: Device detected but not identified properly on iTunes for Windows
    http://support.apple.com/kb/ts2818
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

Maybe you are looking for

  • I cannot access my Amazon author account with Firefox but is OK with IE. It has something to do with security. How can I fix this?

    When I go to my author account at Amazon.com I have to enter my password into a secure area before I can add books or edit already published Kindle books. With Firefox the secure buttons do not appear, hence no access. With IE I do not have this prob

  • Mac formatted iPod (DRM free content) - convert to play on Windows Media Pl

    I have converted all of my iTunes songs to m4a RDRM free formats. Now I want to connect my Mac-formatted iPod to my work Windows PC and transfer the music files so Windows Media Player can play them. I have seen several cumbersome solutions and I do

  • Second computer using photoshop

    Hi, I am currently paying for photoshop on my laptop and would like to be able to use it on my desktop as well. I have installed the program, but its telling me I'm on a 30 day trial and I should buy a membership... Which I'm already doing. Do myou n

  • CMP EJB in 1.1/1.2..., mapping problems

    Hello, I'm a little bit confused by all these different EJB specifications and products... I want to use CMP EJB, because as far as I understand this topic, the container should do a lot of work for me (transaction management, connection pooling) and

  • Blank lines on black print output

    We are seeing blank lines for the black print head.  We replaced the cartridge and ran 1,2,3 level print head cleaning with no improvement.  Ran diagnostics, but I can't see any differences in that report between the different color cartridges.