Please help Ipod Classic stopped working

My Ipod Classic has stopped. I followed previous instructions. to get to the white screen and the hard-drive and now instead of the red cross it says
SMART DATA (Cant open device) ERROR! Diag Holt
What do I do now?

Did you try a hard reset? To do this, make sure the hold switch is in the Off position. Then press and hold both the Select/Center and Menu buttons together long enough for the Apple logo to appear. This may or may not work the first time around, so give it a couple of tries if necessary.
B-rock

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My Ipod Classic Stopped Working

Hey..
please help me, my Ipod Classic stopped working for a 3H And i can't use it
or turn it off ..
what's the solution ?
Thanky you

I am having a similar problem at the moment. My ipod is a 20g and fairly new. It has been skipping through all of the songs as though they can't be played. I have soft reset it on numerous occasions and most of the time it has worked. But now I have reset it through itunes for about the fifth time and it won't work. All I have on screen now is the apple symbol and I can't get anywhere. I have updated itunes and reset my ipod after removing all of the music. It seems to be corrupted somehow. Is there any software I can use to wipe it or possibly defrag it other than what is available through itunes?
My computer can recognise the ipod but itunes won't.
Message was edited by: scottishdane

HT1329 my ipod classic stopped working

my ipod classic stopped working one day, wont turn on, isn't in itunes anymore???!!! anymone else have this issue?

Hey 13mama,
Thanks for the question. I understand you are experiencing issues with your iPod classic. To completely isolate the issue, it may be best to run through the 5 R’s of troubleshooting:
Apple - Support - iPod - iPod classic Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/classic/
Thanks,
Matt M.

Please HELP, "iTunes has stopped working" error after connecting iPod video

People please help me out! I have a Razer Blade gaming laptop with Windows 8 64bit.
I have an iPhone 5, iPad 2 and an iPod video (80GB). I had some weeks from not connecting the iPod to my computer, but this morning that I did so I can upload some new music to it, iTunes just crash, I get the "iTunes has stopped working" error message when I connect the iPod video. I do not have this problem with either the iPhone 5 or the iPad 2, when I connect these, iTunes works fine, once I connect the iPod, then all goes down
Procedures that I already tried and that were unsuccessful to solve the problem:
Uninstall Quicktime
Uninstall iTunes and reinstall
Reset the iPod (several times)
Delete TEMP files on computer
Restart the computer (several times)
Use a different cable and a different USB port
The iPod is working fine, if I plug it to my car stereo or if I use it with headphones it works great, no problems nor errors. My computer also identify the iPod as a hard disk, no error messages from Windows, it is just the freakin' iTunes that freezes everytime that I plug the iPod
PLEASE HELP ME OUT, I've searched forums on this particular issue but with no luck.
Thanks very much!

It is only when I attempt to add a song to my iPod once plugged in that I receive the error "Itunes has stopped working" and forces me to exit the program, without the song being successfully transferred.
Do you have the "Convert to 128 kbps AAC" preference enabled for syncing to the iPod, laur?
If so, it's quite plausible that you've got the iTunes 10.1.0.54 bug and we need to get you updated to 10.0.1.56 as per the following document:
[iTunes 10.1 for Windows: iTunes may stop working and need to quit while importing or syncing audio|http://support.apple.com/kb/TS3591]

Please Help:Ipod Classic 30GB Battery going to discharge connection with pc

hi..
Please Help me....I had an Apple Ipod 30gb classic, when i connect my ipod to pc it will automatically discharge itself,but i will charge automatically with direct connection without pc connection..how can i solve my problem...kindly help....my email id: [email protected]
help...

My only guess is that age is playing a factor and that your hard drive is causing you problems. The 30GB came out 2005-2006 so it's been out there quite a while. Maybe a diagnostic visit to the Apple Store can help.

Please Help- IPod Classic and Mac/Itunes

Hi all,
I'm new here because I have a bit of a problem. Please forgive me for my lack of general computer/Ipod knowledge...
I purchased my MacBook about 4 1/2 years ago. I'm not sure exactly what model I have, but the age should help you determine that.
I also purchased my Ipod about 5 years ago. I think it's the first "video" Ipod that came out. It's 40 Gig, white, and pretty basic.
I've taken exquisite care of my Ipod because I'm just interested in putting my new CD's on it, and taking it with me in the car so I don't have to lug around 40 CD's all the time.
Anyway, for the last 2 years or so, my process of putting new music on my IPod was as follows:
1. Open Itunes
2. Import CD
3. Hook Ipod up to the USB port (my Ipod is not synched)
4. Click and highlight the new CD and drag it to my Ipod
5. After updating, disconnect my Ipod
6. Delete CD off of Itunes libary
This has gone off without a hitch for quite some time.
The other day, I went through this exact process, as I've purchased a new CD, but I had an issue.
After I plugged my Ipod in, Itunes recognized it, as usual. But, on the Ipod screen, it continued to flash "do not disconnect." After a half hour of waiting, it didn't go away. I tried to drag the new songs to my Ipod like usual, and then disconnect, but to no avail.
In the past, when I hooked up my Ipod, after about 20 seconds, the "Do Not Disconnect" screen would disappear, and take me to my main menu (on the Ipod).
Now, that screen doesn't turn off, and I can't get new songs onto the device.
Please help...I'm not very good with any of this, and would very much like to hear my new music.
Thanks for your help!
Jeff

hold the menu and middle buttons down together until the screen on the ipod goes blank. that restarts it then try your normal process again

PLEASE HELP MY CHARGER STOPPED WORKING - iPHONE 5S

Can anyone please help me!
I brought an Iphone 5s less than a month ago and my charger was fine, i have never synced it with my computer until yesterday because i set it up as a new phone rather than backing up my previous one. Yesterday i finally used the USB chord from the wall charger in my Mac pro to sync photos and now since then the USB wont charge my phone AT ALL when its in the wall charger?! What happened?!! How do i fix this? It will still charge it when its pluged into my computer but nowhere else. Ive even restored my phone and i cant get anything to work! I know its under warrantee so if all else fails i can get it replaced but its such a hassle to go through that process, am i missing something? have i done something or can this be fixed? anyone else had this problem or is it just outright faulty?! PLEASE HELP!!

You can take it to a retail store and see about getting it replaced and since you haven't had it more than a year it would be covered under your warranty

My 30GB iPod classic stopped working

Initially it informed to connect to iTunes and try recover. But suddenly it stopped being recognized from the computer and nothing works now. The screen is frozen. it shows "Do not disconnect" and no button works.

iPod issues? Try these five steps first: Reset, Retry, Restart, Reinstall, Restore.
From Here > http://www.apple.com/support/ipodclassic/

Ipod classic stopped working...

My iPod was working fine yesterday, and then it discharged. I plugged it on the PC and it booted with that blank "do not disconnect" screen, like in the disk mode...
Now when i plug it in iTunes says it needs to be restored, and when i try to restore it the blank "do not disconnect" screen what can i do?

I am having a similar problem at the moment. My ipod is a 20g and fairly new. It has been skipping through all of the songs as though they can't be played. I have soft reset it on numerous occasions and most of the time it has worked. But now I have reset it through itunes for about the fifth time and it won't work. All I have on screen now is the apple symbol and I can't get anywhere. I have updated itunes and reset my ipod after removing all of the music. It seems to be corrupted somehow. Is there any software I can use to wipe it or possibly defrag it other than what is available through itunes?
My computer can recognise the ipod but itunes won't.
Message was edited by: scottishdane

Hold button on ipod classic stopped working

Hi
I know this is an old problem and I've looked into resolving the problem, but
... OK, at the moment unless using a docking station functionality is zero. Genius Bar suggested using a remote control with headphones which I guess would work, but is there something that allows you to access 'menu' as well as just the basic functions /PLAY/FF/VOL/etc when on-the-go?
thanks in advance!

Assuming you mean the Home button
Try:
http://snapguide.com/guides/calibrate-your-home-button/?utm_expid=69945963-15
fix for Home button
iPhone Home Button Not Working or Unresponsive? Try This Fix
- If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
- If not under warranty Apple will exchange your iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
You can do it an an Apple store by:
Apple Retail Store - Genius Bar
or sent it in to Apple. See:
Apple - Support - iPod - Service FAQ
- There are third-party places like the following that will repair the Home button. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

Ok one day out of the blue my ipod just stopped working it wouldnt turn on nothing but after recovering it, it's fine now but there is only one problem my screen wont work i can't do anything on it not even unlock it please someone help!!!!

Ok one day out of the blue my ipod just stopped working it wouldnt turn on nothing but after recovering it, it's fine now but there is only one problem my screen wont work i can't do anything on it not even unlock it please someone help!!!!

Try the following:
- A reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory settings/new iPod.
If you still have the problem that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order

My Ipod classic stopped suddenly while playing on the dock. On checking it said connect to iTunes to restore and the battery had also exhausted itself. On connecting to iTunes it kept displaying the message Do Not Disconnect. It never worked after that.

My Ipod classic stopped suddenly while playing on the dock. On checking it said connect to iTunes to restore and the battery had also exhausted itself. On connecting to iTunes it kept displaying the message Do Not Disconnect but showed the battery getting charged. Sometime later it said OK TO DISCONNECT. It never worked after that. Please help /guide to restore...

Hello Harrywahi,
Sorry to hear about the trouble you are having with your unresponsive iPod classic. I found a resource that I think would help in a situation like this.
I recommend following the steps in this troubleshooting assistant:
iPod classic Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/classic/
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

My 160GB ipod classic stopped whilst playing music and will not turn back on despite having almost a full battery. I have tried connecting to itunes and a docking station but will not turn on at all - HELP?!

My 160GB ipod classic stopped whilst playing music and will not turn back on despite having almost a full battery. I have tried connecting to itunes and a docking station but will not turn on at all - HELP?!
I've had this from new for 2 years, the battery life is excellent and lasts for days so I know it's not a power issue as it was fully charged that morning. No signs of connection in itunes, it's not showing as a connected device.
Can anyone please help?

Hi gscoops,
Welcome to Apple Support Communities.
You may find the steps in our iPod Troubleshooting Assistant helpful:
http://www.apple.com/support/ipod/five_rs/classic/
Best,
Jeremy

My ipod has stopped working since the laptop turned off during synching.it shows no music and wont play games also is slower,constantly resets and freezes itunes when connected to computer.if i switch it off a spinning wheel appears till batt dies.help?

My Ipod has stopped working properly since the laptop shut down during synching.
My ipod is being slower and wont show any music. when I go into general settings it says the music and videos are loading..
It wont let me into settings all of the time either.
My applications and games have become slow or unresponsive.
The ipod keeps resetting itself, I have tried resetting it to no avail.
I tried plugging it into itunes but it freezes itunes and wont show up on my computer.
When I switch off the ipod it shows a spinning wheel until the battery dies, which could be nearly 2 hours!!
does anyone have any advice as to what to do?
currently ive reset it - nothing has happened
ive let the battery drain itself then recharged it to see if that would make a difference - no difference
Help ASAP needed

Try restoring the iPod via iTunes. First from backup and if problem persists, restore to factory defaults/new iPod.
If still problem make an appointment at the Genius Bar of an Apple store. If your iPod is with in the one-year warrranty, not abused and defective Apple will replace it.

New ipod nano stopped working while playing will not even turn tried to charge it still nothing HELP!!!

new ipod nano stopped working while playing will not even turn tried to charge it still nothing HELP!!!

Change the rice and dry for another couple of days. Then:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for $199 if 64 GB one and $99 for the other 4Gs.. They do not fix yours.
Apple - iPod Repair price

Please help Ipod Classic stopped working

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