PLEASE help - iPod freezing, cannot restart

Okay. So my iPod froze, and then ran out of batteries. My iPod also did not (and does not) show up in my iTunes account where it normally would. When it ran out of batteries, I plugged it into my computer and held down the Select and Menu buttons. An apple came up on the screen. I didn't realize the apple was SUPPOSED to be there, so I held down the Menu and Select buttons again. It made a weird musical sound (coming directly from the iPod, the headphones were not plugged in) and now the screen is blank and white. I tried "updating" the iPod in order to completely reset it, but it says that there is a software malfunction.
I would really, really, REALLY appreciate it if anyone could tell me how to make my iPod go back to normal.
(second time I've posted this, I know, but no one replied)

If your iPod shows up in Explorer under 'my computer' try changing the drive letter:
-- Click on Start=>Control Panel=>Admin Tools=>Computer Management=>Disk Management
-- Right-Click on the iPod and select “change drive letter”
-- Choose something further along in the alphabet that is unused (Usually, “M”, “N”, “O” or something similar)
-- Safely eject the iPod
-- Reboot the PC

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PLEASE help - iPod freezing, cannot restart

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