Please help! ipod nano wont work at all!

Please Help! my ipod nano has decided to stop working altogether - will not switch on or connect to computer. have tried to reset it several times but it wont work!
any ideas much appreciated - it worked an hour ago and i only got it this morning!

Welcome to Apple Discussions!
Congrats, for your nano! Not for its problems, I mean!
About your iPod's problem:
First, make sure the "hold" switch isn't on. The hold switch is located on the top of your iPod. If it's orange, then that means it's on. If it's grey, it's not on. Switch it off (grey) if it was on (orange).
If that wasn't the problem, let's make sure your iPod is even charged enough. Hook your iPod into the computer using the USB cord to the computer (that also charges the iPod), leave it there for 10 minutes, and see if it comes alive.
Presuming that your iPod won't charge or wake up to your computer charger, if you have a wall charger for your iPod (that's different than the cord for the computer charger), hook it up, leave it there for 10 minutes, and see what happens.
Thes suggestions should work for your iPod. It's most likely something pretty simple.
Post back if this helped or not, I hope it did. Good day!

Similar Messages

PLEASE HELP - ipod nano

I cannot get my ipod nano to work. I just got it and im not particularly good with technology but im sure it shouldnt be this hard. When i turn it on i get the folder with exclaimation mark msg - so as the website says i tried to restore it to factory settings. BUT when i do this on my computer, it comes up with "Update version invalid" what is this? I have itunes 7 (the new one??). I'm so confused, can anyone help? a step-by-step guide would be MUCH appreciated but any input would be great.

The iPod is designed to sync to one computer as it copies the music to a special file for the iPod OS and software to play.
You can enable "disk mode" and use that to transfer any file back and forth, but the iPod won't play music files stored in the "disk mode" portion you set in iTunes Preferences with the ipod plugged in.
Basically the software you used to transfer the music out of the "special file" back into iTunes is not authorized, it's a "hack". So Apple routinely disables the hacks because of agreements to protect the music from piracy.
Another thing is the music you got from your friend may indeed by ACC/"Fairplay" copy protected music bought from the iTunes Music Store, unless your computer is one of the five authorized, it won't play.
Also because you hooked your iPod to your friends PC, the "ownership" might have changed and Apple may have employed something that your iPod is no longer recognized as yours.
What you probably have to do is use the iPod software to "reset" your iPod, clear out everything in the process and just hook it to your computer.
If you want to transfer uncopy protected, non-copy righted "free" music to your computer from another computer, enable the iPod's "disk mode" and set a size to balance between the music in your "special file" and the needs of what you intend to transfer.
Once you get home, transfer the music files into your iTunes, then you can copy them to the "special file" so the iPod can play them.
It's a bit complicated, but's it's designed to prevent mass theft of music (so the artists will provide their music online) and keep the benefit of syncing/playlists in line.

HELP! My iPod Nano wont work!

I bought my iPod last year, (I have a first generation iPod Nano) and a couple of months ago it didnt work. I was updating my iPod, when a message appeared. And it said if I wanted to update it (iPod) or restore it. Well I clicked on restore, and when I tried to charge my battery it didnt work. And I didn't know that restore meant that it would erase everything and I didnt know that I had to back up all of my songs. So I didnt and I dont know what to do. Can someone please help me?
Windows XP
Windows XP

bump...
I'm having a similar problem and would like some answers as well.

Please Help Ipod video wont Copy all songs

My Ipod will not copy all of my songs on I tunes it will only copy 350mg out of 23gb of media. It is not my computer I have tried this on other computers with different songs and media with the same outcome. I already had it serviced and they did not help, they send me the same ipod back with the same problem. They told me all I had to do is the 5 rs or something. I have tried everything on the site. Please help. Does anybody know a number i can call to talk to an actual person for ipod support?

Did you see these?
Some songs in iTunes won't copy to iPod.
The Five Rs.
Here is a number, but be aware there may be a charge.
http://www.apple.com/contact/

Pleae help ipod Nano wont update, error message driving me insane!!!!

I have a 2nd gen ipod nano which after originally connecting to itunes was fine, has now decided to not update and not even allow me to restore. I keep getting message that I need to type in administration password. The other message says unknown error .
If you can make sense of this please help.
thanks
Mac Mini Mac OS X (10.3.9)

I am having a similiar problem... I could not transfer all of my songs due to an "error -69". Anyone know what this might mean?
I'm very frustrated!!

Please Help--It Won't Work At All!!!

Today when I was using my iPod, the battery went completely down, to the point where I had to charge it. I plugged it into the computer, and iTunes didn't come up. So I took the USB cable out and plugged it back in. Still didn't work, so I manually brought iTunes up. My iPod is all black, and nothing works. On iTunes, it doesn't give me the option to sync my iPod. The battery is totally drained, so I can't toggle it or reset. Can someone please help me??!!??!!
Kellie

Quicktime or Quicktime Pro (which iTunes uses) don't convert "muxed" ( muxed means multiplexed where the audio and video are stored on the same track) video files properly. It only plays the video and not the audio.
See:iPod plays video but not audio.
You need a 3rd party converter to convert the file with both audio and video.
See this for help: Guide to converting video for iPod (Mac/Windows).

Please help, iPod Nano and iTunes issues

1. I can't update my iPod Product Red. I've downloaded the update, and when I click "update" in iTunes, it just sits there for hours saying its updating
2. The first time I start windows, connect my iPod Nano and then start iTunes (or even the other way around, start itunes then connect ipod), my nano doesn't show up in itunes. I need to restart the service after plugging in the nano every single time!
3. I cant restore my iPod Nano either, the same problem with the updating my ipod, the progress screen just goes back and forth for hours without doing anything, infact my nano just seems like it looses synch during both an update and a restore, because the do not disconnect message on the screen goes away once either update or restore process is started.
Please help! This is my first ipod purchase and so far it is really disappointing me and frustrating, thanks
-Alex

1. I can't update my iPod Product Red. I've downloaded the update, and when I click "update" in iTunes, it just sits there for hours saying its updating
2. The first time I start windows, connect my iPod Nano and then start iTunes (or even the other way around, start itunes then connect ipod), my nano doesn't show up in itunes. I need to restart the service after plugging in the nano every single time!
3. I cant restore my iPod Nano either, the same problem with the updating my ipod, the progress screen just goes back and forth for hours without doing anything, infact my nano just seems like it looses synch during both an update and a restore, because the do not disconnect message on the screen goes away once either update or restore process is started.
with that particular set of symptoms, first check on the possibility described in the following document:
iTunes for Windows: iTunes 7 doesn't recognize iPod

Ipod nano wont work! D:

The screen on it went blank after i pressed the sleep button. now when i try to turn it back on it wont work,help? D:
Message was edited by: iigoregasm

Yeah I tried that
I do not have the ipod anymore so I do not care anymore
Thanks for the help though
Thanks

PLEASE HELP ME iTUNES WONT WORK OR OPEN

iTunes will not open when i click the icon. why? can comebody please anwaser my posts my iPod really doesnt work!

Try a reset.
You should not leave your phone number on a public forum.
iPod touch User Guide (For iOS 4.3 Software)

Please help ipod nano 4gb white wont turn on

hi, my sister just got her ipod for xmas...installed whatevers on the cd that comes with it on her laptop and was ready to put songs on but a folder with ! kept popping up when turning it on and it says go to www.apple.com/support/ipod
so i decided to do the same thing on my laptop....i even removed itunes and downloaded again it didnt work
i cant even restore or update anything for her
we've reset it sooo many times and been through the whole support thing......still nothing....would she have to send it back..... ;(
i have a black 8gb nano and touch wood mine works fine
anyone have any suggestions please
many thanks

Take it to an Apple store and get it exchanged. The folder and ! error is never a good thing to see especially on a brand new iPod.
Or, you can arrange online service here.
Service request.

Please Help My iPhone wont work

My iPhone isnt working. I turned it off last night but then when i got up this morning i hit the power on button and all it shows know is the whit apple logo in the middle of the iphone. But i need to get it back on. I have important apps on there for my buisness. I have an black iPhone 4S 32 GB. Please help

use this article to help http://support.apple.com/kb/ts3281

Ipod nano wont work

Hi, I have a 1gb nano(promo) which works fine on my computer. I got my daughter a 2nd gen 2gb nano for Xmas. when I plug it in the comp i get a message saying it cant be used because it requires Itunes 7. I cant put itune 7 on my comp, my osx10.2.8, any suggestions, my daughter would like to use her ipod, tia for any help

hi i just looked thru the previous posts and found my answer thanks anyway

Help my mini wont work at all

ok so when i turn my mini ipod on a icon comes up that looks like the ipod with a sad face and a exclamattion point. i tried to reset it but it still comes up the same and i cannot restore it because it doesnt show up on my computer and it wont charge when i plug it in the usd port.
gateway laptop Windows XP

I had the same problem for months and after replacing the motherboard, my operating system and many other costly, unnecessary things I tried this....turn off your computer and unhook everything (including network/hi-speed connections). Connect back only the power, monitor, keyboard, and mouse. Plug in your ipod and see if it works.
I went through these steps after someone told me a USB keyboard may be the probelm (if so, just get the adapter to convert to non-USB), but my problem was actually my printer - not the keyboard. Everything works fine when the printer is not plugged in to the USB port.
Bottom line, if you unplug eveything and it works, start plugging things back in until you have problems.
Good luck.

**PLEASE HELP** iPod Died - Wont Switch and is not recognised by iTunes

Hi
Does anyone know what is wrong here..
I plugged my iPod touch into a usb plug coming out of a wall adapter and the screen just went blank - it automatically turned off when i plugged the usb lead in - and now it will not turn on, tried all button combinations, it isnt recognised by iTunes either. Its just over 1 year old so out of warranty too MAJOR UPSET/___sbsstatic___/migration-images/migration-img-not-avail.png HELP IF YOU CAN/___sbsstatic___/migration-images/migration-img-not-avail.png/___sbsstatic__ _/migration-images/migration-img-not-avail.png/___sbsstatic___/migration-images/ migration-img-not-avail.png

Hold Sleep/Wake + Home buttons down for at least 30 seconds. Then see if it will come back on. Also, try holding the Home button down when plugging the unit into the USB cord (w/iTunes open).
Check out the new remodeled MacOSG website! 24-hour Apple-related news & support.
 MacOSG: An Apple User Group  iTunes: MacOSG Podcast  Follow us on Twitter: MacOSG

Please help Ipod Classic stopped working

My Ipod Classic has stopped. I followed previous instructions. to get to the white screen and the hard-drive and now instead of the red cross it says
SMART DATA (Cant open device) ERROR! Diag Holt
What do I do now?

Did you try a hard reset? To do this, make sure the hold switch is in the Off position. Then press and hold both the Select/Center and Menu buttons together long enough for the Apple logo to appear. This may or may not work the first time around, so give it a couple of tries if necessary.
B-rock

Please help! ipod nano wont work at all!

Similar Messages

Maybe you are looking for