PLEASE HELP - ipod nano

I cannot get my ipod nano to work. I just got it and im not particularly good with technology but im sure it shouldnt be this hard. When i turn it on i get the folder with exclaimation mark msg - so as the website says i tried to restore it to factory settings. BUT when i do this on my computer, it comes up with "Update version invalid" what is this? I have itunes 7 (the new one??). I'm so confused, can anyone help? a step-by-step guide would be MUCH appreciated but any input would be great.

The iPod is designed to sync to one computer as it copies the music to a special file for the iPod OS and software to play.
You can enable "disk mode" and use that to transfer any file back and forth, but the iPod won't play music files stored in the "disk mode" portion you set in iTunes Preferences with the ipod plugged in.
Basically the software you used to transfer the music out of the "special file" back into iTunes is not authorized, it's a "hack". So Apple routinely disables the hacks because of agreements to protect the music from piracy.
Another thing is the music you got from your friend may indeed by ACC/"Fairplay" copy protected music bought from the iTunes Music Store, unless your computer is one of the five authorized, it won't play.
Also because you hooked your iPod to your friends PC, the "ownership" might have changed and Apple may have employed something that your iPod is no longer recognized as yours.
What you probably have to do is use the iPod software to "reset" your iPod, clear out everything in the process and just hook it to your computer.
If you want to transfer uncopy protected, non-copy righted "free" music to your computer from another computer, enable the iPod's "disk mode" and set a size to balance between the music in your "special file" and the needs of what you intend to transfer.
Once you get home, transfer the music files into your iTunes, then you can copy them to the "special file" so the iPod can play them.
It's a bit complicated, but's it's designed to prevent mass theft of music (so the artists will provide their music online) and keep the benefit of syncing/playlists in line.

Similar Messages

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    1. I can't update my iPod Product Red. I've downloaded the update, and when I click "update" in iTunes, it just sits there for hours saying its updating
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    3. I cant restore my iPod Nano either, the same problem with the updating my ipod, the progress screen just goes back and forth for hours without doing anything, infact my nano just seems like it looses synch during both an update and a restore, because the do not disconnect message on the screen goes away once either update or restore process is started.
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    1. I can't update my iPod Product Red. I've downloaded the update, and when I click "update" in iTunes, it just sits there for hours saying its updating
    2. The first time I start windows, connect my iPod Nano and then start iTunes (or even the other way around, start itunes then connect ipod), my nano doesn't show up in itunes. I need to restart the service after plugging in the nano every single time!
    3. I cant restore my iPod Nano either, the same problem with the updating my ipod, the progress screen just goes back and forth for hours without doing anything, infact my nano just seems like it looses synch during both an update and a restore, because the do not disconnect message on the screen goes away once either update or restore process is started.
    with that particular set of symptoms, first check on the possibility described in the following document:
    iTunes for Windows: iTunes 7 doesn't recognize iPod

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  • Please Help ipod software not on ipod nano

    I have accidently deleted the software off my boyfriends ipod nano and now there is nothing on it at all. Stupid thing to do i know formatted it cause he wanted the songs taken off but did it the wrong way and got rid of everything.
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    Download the latest version of the iPod updater program from Apple, install it, and then run it. While it's running, have the iPod connected and pick the option to Restore the iPod. that will put a fresh copy of the ipod software back on it.
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  • Help please! Ipod nano is frozen black, comp wont recognize it +more...

    hello all, I am asking for your assistance in a problem, my 1g ipod nano is frozen in a black screen, and whenever I plug it into my computer, nothing on my computer recognizes it and my ipod make's this weird low pitch schreeching noise, any information would be helpful, I have tried reseting it.

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    I really need my ipod back, and i cant afford a new one right now
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    Please help me, i have just recieved my ipod nano about 2-3 weeks ago and i love it, but the battery last alot less than 14 hours. It is about half empty after only a hour or so of playing music only. I always put the hold on and use a short backlight and dont play games but i still cant figure out why the battery will not last 14 hours.

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  • TS3700 help please my ipod nano 6th generation just shuts itself off

    I don't think it is anything to do with headphone plug [jack].
    I played around with the settings and have just managed to listen to three hours without problem.
    Music settings; shake to shuttle off, sound check off, double click - play/pause, audio cross fade and group compilation on. Can't be all these but trial and error as to which one - unfortunately it came without instructions.
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    Hey there chadsback!
    I have an link for you here that may help you with some troubleshooting steps for this issue:
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    http://www.apple.com/support/ipodnano/6th_generation/assistant/itunes/
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    Since i only bought it a few days ago do you think i could get a repleacement from the store where i got it or will i have to go all the way through apple.
    I havnt been able to use it once and it is making me very frustrated, please help me if you have any ideas.
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    Sally,
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    Once done disable any antivirus or security programs, then goto apple.com to download and install the latest iTUnes.
    Also on BOTH pcs make sure you have "ipod updater 06-28-2006" you can download and install it here http://www.apple.com/ipod/download/
    Once iTunes is properly installed on this PC, you need to only connect your nano to the main PC you use for now so we can get it working, then we'll focus on the other PC if needed

  • Pleae help ipod Nano wont update, error message driving me insane!!!!

    I have a 2nd gen ipod nano which after originally connecting to itunes was fine, has now decided to not update and not even allow me to restore. I keep getting message that I need to type in administration password. The other message says unknown error .
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    thanks
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    I am having a similiar problem... I could not transfer all of my songs due to an "error -69". Anyone know what this might mean?
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    Please help !
    When we connected and followed the steps the first time, it worked perfect. But after we uploaded some CDs and tried to reconnect the PC does not see the iPod nano at all. not even on Device manager.

    Hey VandanaR,
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    iPod not appearing in iTunes
    http://support.apple.com/kb/TS3716
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    iPod appears in Windows but not in iTunes
    iPod not recognized in 'My Computer' and in iTunes for Windows
    iTunes reports that "iTunes cannot recognize this iPod at this time"
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  • Guys please help! nano "malfunctioned"

    my ipod nano was working perfectley a few days ago until i docked it into my recently purchased "iHome". i left for a while and when i came back, the ipod was very hot, it did not turn on at all. i tried to dock it to my computer but it said that "the device that has been plugged in is not recognized due to the device malfunctioning." i don't know what to do! please help!
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    Welcome to Apple Discussions!
    See if you can get the iPod into Disk Mode...
    Putting iPod into Disk Mode
    And then restore it...
    Restore iPod
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  • Please help, ipod not charging

    i really need help
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    Hello Smart36,
    Welcome to Apple Discussions.
    Try following the steps in this article:
    iPod shows a folder icon with exclamation point when you turn it on
    Gary

  • Please help ipod is still formating

    i recently got this nano ipod 4 xmas 4rm my grandma. for two days now i have been trying to figure it out. when i opened the package i popped the disc in and did as followed except i skipped the part where it asked to plug the usb cord to the computer and the nano. now i opened the i tunes and began downloading my music and such but when i wanted to download my music into my ipod it kept saying do not disconnect..i figured it was still charging 24 hours go by it still says it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! i get frustrated and re install everything...it seems like it made it worse so i did the 5 rs and re installed everything again now that i reinstalled everything i follwed the step i skipped and it has been formatting for ever!!!! how do i get rid of this so i can finally download music into the nano!
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    I dont know if this will help any, but mine said that also for a while.
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