Please help - Ipod not recongised by itunes

I recently attempted deleting a couple of songs from my ipid which resulted in losing all 20G of files. Since then my Ipod is not recognised by my PC. I have completed all support reccomendatsions and returned the IPOD which was in tuen returned to me by Apple indicating there was no issue with it. They will not however provide any further support. I am going nmad with it.
The ipod appears in windows as removable media but does not show in Itunes. I have tried it on other machines with no result. Does anyone have any suggetsions???

Don't know exactly what you've tried. Here are some starting places
iPod Not Recognized and Windows Device Manager Is Empty
iPod Service Error Or Windows Recognizes iPod But iTunes Does Not

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Please Help- IPod Classic and Mac/Itunes

Hi all,
I'm new here because I have a bit of a problem. Please forgive me for my lack of general computer/Ipod knowledge...
I purchased my MacBook about 4 1/2 years ago. I'm not sure exactly what model I have, but the age should help you determine that.
I also purchased my Ipod about 5 years ago. I think it's the first "video" Ipod that came out. It's 40 Gig, white, and pretty basic.
I've taken exquisite care of my Ipod because I'm just interested in putting my new CD's on it, and taking it with me in the car so I don't have to lug around 40 CD's all the time.
Anyway, for the last 2 years or so, my process of putting new music on my IPod was as follows:
1. Open Itunes
2. Import CD
3. Hook Ipod up to the USB port (my Ipod is not synched)
4. Click and highlight the new CD and drag it to my Ipod
5. After updating, disconnect my Ipod
6. Delete CD off of Itunes libary
This has gone off without a hitch for quite some time.
The other day, I went through this exact process, as I've purchased a new CD, but I had an issue.
After I plugged my Ipod in, Itunes recognized it, as usual. But, on the Ipod screen, it continued to flash "do not disconnect." After a half hour of waiting, it didn't go away. I tried to drag the new songs to my Ipod like usual, and then disconnect, but to no avail.
In the past, when I hooked up my Ipod, after about 20 seconds, the "Do Not Disconnect" screen would disappear, and take me to my main menu (on the Ipod).
Now, that screen doesn't turn off, and I can't get new songs onto the device.
Please help...I'm not very good with any of this, and would very much like to hear my new music.
Thanks for your help!
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hold the menu and middle buttons down together until the screen on the ipod goes blank. that restarts it then try your normal process again

Please help ipod not formatting

please help
going on long trip, want to use ipod for first time
when insert ipod cd, asks to connnect ipod, recognizes ipod
attached using USB2.0, says needs format, click on format, just sits there with blue bar scrolling left to right while saying waiting for ipod, and does not let you click on back button format button, or cancel button
so close window and window behing which couldn't see before says enter serial #, do that goes through rest of installation, then if plug in ipod, windows recognizes it but itunes doesn't, also when using ipod updater says plug in ipod so i do but never allows me to click update or restore
problems probably all related to formatting issue
have tried several solutions suggested on web but none work
so disappointed
appreciate any help

The best way is to restore the iPod Updater (latest version please)instead of formatting, unless your iPod could not get recongized by your PC. I will try to put it in Disk Mode (press "Select"+"Play" keys) and connect with your PC, open your iTunes and hope that you can see your iPod's icon in it, then open the iPod updater and do a restore.
If you still cant solve your probelm, someone in this forum suggested to do a chkdsk.
I got disappointed with the XP, I finally managed to format my iPod using 3rd party software i.e. "Partition Magic" and got it fixed up

PLEASE HELP IPOD NOT WORKING AT ALL!!!!!!!!

so my ipod isnt turning on and when we charge it nothing happens either , we pluged it into the computer and it didnt reconize ( itunes is the it) the device, I have a 4th generation and my mom thinks that the battery is dead im wondering do you goys know how to fix it maybe, and if I cant how much would it cost to replace a 4th generations bateery on a ipod touch, how much is a 4 th generation ipod touch?    if you know the answer to ANY OR ALL of these PLEASE ANSWER

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 for the other 4Gs. They do not fix yours.
Apple - iPod Repair price
You can do it at an Apple store by making an appointment:
Apple Retail Store - Genius Bar
or send it in to Apple. See:
Service Answer Center - iPod

Please help, ipod not charging

i really need help
i connected my nano to the computer the other day and the folder with the exclamation point came up. i tried resetting, reconnecting, ive left it connected to my computer for hours to see if it will charge, but the same thing keeps coming up. when i connect it to my computer it says 'do not disconnect' and in the top right corner theres a battery with a lightning bolt beside it. is there something im doing wrong? or something i should be doing? please help!!

Hello Smart36,
Welcome to Apple Discussions.
Try following the steps in this article:
iPod shows a folder icon with exclamation point when you turn it on
Gary

PLEASE HELP IPOD NOT WORKING EVEN AFTER FACTORY RESET!!

I am having terrible problems with my ipod mini... it was my sister's earlier and I got it because she gave up on it. I have done everything in my power.. tried the 5'R's, reinstalling itunes, and everything INCLUDING the factory reset, and the same thing is persisting... the exclamation mark with file, and it just says to visit http://www.apple/support/ipod, which i've gone to several times, read everything relavent, and still nothing helped. Please someone help, any thing could work so please, i'd really appreciate it, I look foreward to your opinion!!

iPod Folder with Exclamation Point After Disconnected From Computer
iPod Folder with Exclamation Point After Turned On
Good Thread About iPod Sad icon/Folder with Exclamation Point
I hope this helps!

Please help ipod not restoring

Hi everyone, ive been having some problems with my ipod lately. The 'sync to itunes' screen is showing on my ipod and i forced it into recovery mode in order to restore it. This worked and then my ipod was synced perfectly.
After this i used itunes to update some of my apps and then tried to re-sync my ipod. The apps were synced but all of my music/videos/photos etc were wiped off my ipod. So i tried to sync it once again and it went back to the 'sync to ipod' screen.
Again my only option was to restore it, but now when i try this procedure i just get an 'error 14' message and it doesnt restore.
Any ideas?

OK - after hours and hours of fidling I have found a [partial] solution.
After posting above I tried restoring my iPod with the Firewall turned off. This changed the Error from (6) to (14) but otherwise the same symptoms.
I used a different computer (Windows XP Laptop) and iTunes to recover my iPod. This was a clean install of iTunes on the laptop. I took the OS 3.0 firmware out of the App Settings folder on my Vista PC and saved onto the laptop. On the laptop I shift-clicked the restore button when iTunes recognised the iPod in recovery mode and chose the OS 3.0 firmware.
Once recovered I completely uninstalled iTunes, Bonjour, Quicktime and Apple Mobile Device Service and used CCleaner to remove rougue registry entries. I also manually moved all the Apple/Apple Computer and iTunes/iPod folders in my Documents & Settings and Local Settings etc.
I then (with great trepidation) plugged my iPod into my Vista PC. I deleted the other iTunes library and its currently syncing with my music library. Fingers crossed the Sync completes.
I hope this helps someone else and I hope that Apple actually takes the crash reports and does something with them - I think its pretty poor that you can't log a support case and that the telephone helpline told me I needed to replace the iPod when there is clearly not a hardware problem.
Come on Apple - sort out your Windows/Vista support!

Please help iPOD has songs, but iTunes has none...I'm very stupid, HELP!!!

When I say I am very stupid, I'm serious. I thought I was get more space by deleting the itunes folder under my applications. I thought it wouldn't affect iTunes, cuz when I was delting it, songs were still playing. After I deleted, exclamation points started showing up...so I deleted all of the music in iTunes also. I still have all the songs in my iPOD, but none in my iTUNES. I tried using Senuti but says this... There was an error refreshing the iPod "(null)". The error could be due to the fact that the iPod is being used by Senuti. Please try again in a few seconds. If the problem persists, please report it. Yea, so iPOD rip doesn't work either as after I put my mouse over the songs, they dissapeared. I even re-downloaded iTunes, that didn't do anything...I am really stupid. Please can anyone help me? Again, I have all songs on my iPOD, but none on my iTunes...it was there before, but deleted the iTunes folder to save more space.

There's a manual method of copying songs from your iPod to your Mac at this link which you could try: Two-way Street: Moving Music Off the iPod

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Hi, I recentely downloaded an episode of monk, and when I went to put it on my iPod it doesn't work. I click it in the iPod, and then the screen goes blank and doesnt ever play, then it returns to the main screen after 30 seconds. How can I fix this?

i had the same problem
the only difference is that the video tries to load, but it jus doesnt - u hear the hard constantly spinning, and after like 5 seconds the ipod freezes.
=/
o well only 1 video does that

TS1538 I have a 4th generation iPod. My system is Windows 7 64-bit. iPod not recognized in iTunes. Also getting iTunes error about cd/dvd drivers not installed. I have reinstalled 4 times and finally got iPod software installed properly. Please help!

I have a 4th generation iPod. My system is Windows 7, 64-bit. iPod not recognized in iTunes. It is in my computer. Also getting iTunes error message about cd/dvd drivers not properly installed. I've restalled 5 times and still not working. Finally got iPod software to properly install. Please help!

Did you try this:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

Blank screen in itunes store-please help im not very technical and when i click on my itunes app the screen is blank how can i fix this please?

Blank screen in itunes store-please help im not very technical and when i click on my itunes app the screen is blank how can i fix this please?

See if any of the following fix it.
Try logging out of your account on your phone by tapping on your id in Settings > iTunes & App Store and tap 'Sign Out' on the popup and then log back in.
If that doesn't fix it then try closing the iTunes store app via the phone's multitasking bar and see if it works properly when you open the app : double-click the home button to open the taskbar and then swipe or drag iTunes from there up and off the top of the screen to close it, and the click the home button to close the taskbar.
A third thing to try is a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.

Hi guys urgent please help me ASAP my ipod touch 4g reboots/restarts over and over again and i cant enter DFU mode cause my home button is stuck/broken please help guys i cant enter itunes too cause it said it needs my passcode

hi guys urgent please help me ASAP my ipod touch 4g reboots/restarts over and over again and i cant enter DFU mode cause my home button is stuck/broken please help guys i cant enter itunes too cause it said it needs my passcode the problem is i cant even enter my passcode in my ipod touch cause its rebooting over and over again help please guys

- See if this program will place it in recovery mode since that erases the iPod and bypasses the passocode.
RecBoot: Easy Way to Put iPhone into Recovery Mode
- Next try letting the battery fully drain. The try again.

HT203175 when i go to open itunes i get th error message 'the file Itunes library. itl can not open as it was created with a newer verison of itunes' please help me i cant access itunes at all now

please help me i can open itunes because i get the error message above!!

hold down ALT + H click on check for updates, then update itunes, after that it will work.

Ipod not recognized by ITunes or my computer.

Hey all, I just upgraded from a mini to a 60GB IPod and now when I plug in the IPOD, nothing!
I've read all the Apple website help topics, but I'm lost!
If I was to remove Itunes and the Ipod programs and start all over, will I lose all the songs in my libraries? Any other suggestions?
Please help!

If you dump iTunes, no you will not lose your music. However, you will want to make sure you back up any songs you bought from the iTunes Music Store. As long as your music files are saved on your harddrive, they'll be there if you dump, and then re-install iTunes. iTunes just reads the files, I don't think it saves them to itself.
I would suggest re-installing the latest version of iTunes, and then re-install the iPod software by using the CD that came with your new iPod. Hopefully that will work for you. Repost w/ the results.
HTH:)

Ipod not appearing on itunes or mac desktop

Hi! I own a 160g ipod classic. What is happening is I plug it to my macbook pro and it sits there thinking for a long time, after which two dialogue windows appear, one that says the device was ejected incorrectly and then another one that says that the ipod could not be synced because it could not be found. Then the ipod freezes on the do not disconnect screen and I have to reset it in order to get it going again. Can anyone help me?? PLease!! I'm in charge of music for New Year's Eve! Thanks so much!!

Hey catarjona81,
The following article contains links to troubleshooting steps you can take for that issue:
iPod not appearing in iTunes
http://support.apple.com/kb/TS3716
Welcome to Apple Support Communities!
Cheers,
Delgadoh

Please help - Ipod not recongised by itunes

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