PLEASE HELP IPOD NOT WORKING AT ALL!!!!!!!!

  so my ipod isnt turning on and when we charge it nothing happens either , we pluged it into the computer and it didnt reconize ( itunes is the it) the device, I  have a 4th generation and my mom thinks that the battery is dead im wondering do you goys know how to fix it maybe, and if I cant how much would it cost to replace a 4th generations bateery on a ipod touch, how much is a 4 th generation ipod touch?    if you know the answer to ANY OR ALL of these PLEASE ANSWER

Try:                                               
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable       
- Try on another computer                            
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar                                     
Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 for the other 4Gs. They do not fix yours.
  Apple - iPod Repair price                             
You can do it at an Apple store by making an appointment:
Apple Retail Store - Genius Bar
or send it in to Apple. See:     
Service Answer Center - iPod

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