Please help ipod USB problem or???

Hi, can someone please help me figure out how to get my ipod to work? The model is M9282LL. The ipod itself is working but I can't connect it to my computer to load anything on it. Iread about checking to see whether it's formatted for windows or mac but it doesn't say anything about windows in the screen that it says it would say it on. That said if it was set up for mac the serial number would be the last thing listed on that screen but this lists the serail number then the model number last.
I am connecting it to my USB port(s) using a CTA IP-DOC. It looks like the dock has a led on it but it doesn't light up. It also won't charge when connected through the usb with the dock. It will charge when I hook it to my charger though. Whenever I plug the dock in or plug the ipod into the dock a window pops up saying: "One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it." I have the latest drivers for my nforce 2 chipset and have service pack 2 installed.
Can someone please give me some advice as to what could possibly be wrong?
Thank you.

- See:      
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar      
I suspect a bad cable.

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    [SERVICE: 0xB44,22:07:53 INFO] VendorId: Apple
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    [SERVICE: 0xB44,22:07:53 INFO] [1] Power State: Powered
    [SERVICE: 0xB44,22:07:53 INFO] [1] Checkpoint attempt #0
    [SERVICE: 0xB44,22:08:01 ERROR] Did not find first letter of stage
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    [SERVICE: 0xB44,22:08:17 INFO] [1] GetVolumeInformation() failed with error 1005
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    [SERVICE: 0xB44,22:08:17 INFO] [1] iPod needs formatting...
    [SERVICE: 0xB44,22:08:17 INFO] 22:8:17, year 2006, day of yr. 323, GMT offset 4 isDST 0
    [SERVICE: 0xB44,22:08:17 INFO] [1] Perform launch updater check.
    [SERVICE: 0xB44,22:08:17 INFO] [1] iTunes located at 'D:\iTunes.exe'
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    [SERVICE: 0xB44,22:08:17 INFO] [1] *** MOUNT FAILED - Non-FAT32 device, device session 0
    [SERVICE: 0xB34,22:08:57 INFO] <0x4> Got Serial #
    [SERVICE: 0xBD0,22:09:01 INFO] [1] GetVolumeInformation() failed with error 1005
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    [SERVICE: 0xBD0,22:09:01 INFO] [1] Progress state is 0, Waiting to disconnect = 0
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    [SERVICE: 0xB44,22:12:22 INFO] [1] input #7
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    [SERVICE: 0xB4C,22:12:22 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015beee43&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0xB44,22:12:22 INFO] [MACHINE 1 INPUT #7] - (HDW) CheckDevNode
    [SERVICE: 0xB44,22:12:22 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015beee43&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0xB54,22:18:13 INFO] [DevNodesChanged]
    [SERVICE: 0xB54,22:18:13 INFO] [1] input #8 from src #0
    [SERVICE: 0xB48,22:18:13 INFO] [1] input #8
    [SERVICE: 0xB48,22:18:13 INFO] [MACHINE 1 INPUT #8] - (HDW) CheckDevNode
    [SERVICE: 0xB48,22:18:14 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015beee43&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0xB54,22:21:48 INFO] [DevNodesChanged]
    [SERVICE: 0xB54,22:21:48 INFO] [1] input #9 from src #0
    [SERVICE: 0xB4C,22:21:48 INFO] [1] input #9
    [SERVICE: 0xB54,22:21:48 INFO] [DevNodesChanged]
    [SERVICE: 0xB54,22:21:48 INFO] [1] input #10 from src #0
    [SERVICE: 0xB44,22:21:48 INFO] [1] input #10
    [SERVICE: 0xB4C,22:21:48 INFO] [MACHINE 1 INPUT #9] - (HDW) CheckDevNode
    [SERVICE: 0xB4C,22:21:48 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015beee43&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0xB44,22:21:48 INFO] [MACHINE 1 INPUT #10] - (HDW) CheckDevNode
    [SERVICE: 0xB44,22:21:48 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015beee43&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0xB54,22:44:23 INFO] [DevNodesChanged]
    [SERVICE: 0xB54,22:44:23 INFO] [1] input #11 from src #0
    [SERVICE: 0xB48,22:44:23 INFO] [1] input #11
    [SERVICE: 0xB48,22:44:24 INFO] [MACHINE 1 INPUT #11] - (HDW) CheckDevNode
    [SERVICE: 0xB48,22:44:24 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015beee43&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0xB54,22:52:27 INFO] [VolumeRemoved] existing mask 0x40, arrive mask 0x20
    [SERVICE: 0xB54,22:52:47 INFO] [DevNodesChanged]
    [SERVICE: 0xB54,22:52:47 INFO] [1] input #12 from src #0
    [SERVICE: 0xB4C,22:52:47 INFO] [1] input #12
    [SERVICE: 0xB54,22:52:47 INFO] [DevNodesChanged]
    [SERVICE: 0xB54,22:52:47 INFO] [1] input #13 from src #0
    [SERVICE: 0xB44,22:52:47 INFO] [1] input #13
    [SERVICE: 0xB4C,22:52:47 INFO] [MACHINE 1 INPUT #12] - (HDW) CheckDevNode
    [SERVICE: 0xB4C,22:52:48 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015beee43&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0xB44,22:52:48 INFO] [MACHINE 1 INPUT #13] - (HDW) CheckDevNode
    [SERVICE: 0xB44,22:52:48 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015beee43&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0xB54,22:52:49 INFO] [VolumeArrive] mask = 0x20
    [SERVICE: 0xB54,22:52:49 INFO] looking up device # for \\.\F:
    [SERVICE: 0xB54,22:52:49 INFO] type 0x2 drive 0x1 partition 0xffffffff
      Windows XP  
    well i clicked help.. and that didnt do anything either.. ;/

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    x
      Windows XP Pro  

    Sally,
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    Moderator Note; Message Subject edited
    Message Edited by andyP on 08-18-2008 08:58 PM

    This happened to me exactly the same, you must updated the latest bios version 2.06.
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