Please Help Ipod video wont Copy all songs

My Ipod will not copy all of my songs on I tunes it will only copy 350mg out of 23gb of media. It is not my computer I have tried this on other computers with different songs and media with the same outcome. I already had it serviced and they did not help, they send me the same ipod back with the same problem. They told me all I had to do is the 5 rs or something. I have tried everything on the site. Please help. Does anybody know a number i can call to talk to an actual person for ipod support?

Did you see these?
Some songs in iTunes won't copy to iPod.
The Five Rs.
Here is a number, but be aware there may be a charge.
http://www.apple.com/contact/

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