Please help! Itunes destroys my library/music collection :(

I have had the last straw with this software, since day 1 i have found it be alot of effort and hassle. Every time I run it, i dread what it's going to do next.
It just seems to randomly eat my music and I have no idea why. I can have songs that have been fine for months then one day when I try to play them in Itunes it just doesn't work, like it doesn't exist anymore. I delete them from the library and try to re-add them, but they don't even turn up. I drag drop them, Add new folder, I still get nothing. And naturally when i go to sync my ipod, it will take off the older, existing, still working ,songs...
I even tried starting with a brand new library, and for some reason im over 30 albums short... The thing is they all work outside of Itunes just fine(wmp, winamp), it's so bizzare.
Windows vista 64

Use the form on this page to request a free redownload, or use the Transfer Purchases feature if applicable. If neither of these works, you will need to purchase the content again to get them back; Apple needs to pay the copyright holders for each download from the iTunes Store other than podcasts, album artwork, and iPod touch/iPhone applications.
(37174)

Similar Messages

  • HT1918 Can't burn music I purchased months ago, I could only burn the 4 cuts I bought this evening,6/9/12 message said originals cannot be found? Please help itunes would not let me buy a second time, thats a good thing but Im trying to make a music CD an

    Can't burn music I purchased months ago, I could only burn the 4 cuts I bought this evening,6/9/12 message said originals cannot be found? Please help itunes would not let me buy a second time, thats a good thing but Im trying to make a music CD and itunes will not let me?  The music is in my music file but will not let me burn them ! really I tried over and over, now Im just frustrated !
      Please find the original's purchased, my name and email have not changed. Thanks for your time and consideration.
    Jeannie
    7024503288
    [email protected]

    Fixed. /Users/x/Library/Application Support/SIMBL/Plugins/AirKeysInputManager.bundle got corrupted by a badly installed safari extension. Deleting this, then reinstalling adobe air did the trick. I wasn't thorough enough on my first try, it was tricky to find everything associated. I had to look for files in the console log then search for them. Spotlight was missing some deep files, EasyFind worked better for me.

  • I am using windows 7 and itunes 11.7 my i phone 5s is not getting synced with my laptop it keeps showing backing up  please help i need to put music in my phone?

    i am using windows 7 and itunes 11.7 my i phone 5s is not getting synced with my laptop it keeps showing backing up  please help i need to put music ?

    Hi,
    Have you managed to solve this problem? if yes, please highlight how you solved it...i'm facing same problem with my new Iphone 5S but udner Windows, thanks.

  • IPhone could not be activated because activation server is temporarily unavailable. this is now the third day and nothing improves please help. iTunes says my sim is locked but I can't unlock it

    iPhone could not be activated because activation server is temporarily unavailable. this is now the third day and nothing improves please help. iTunes says my sim is locked but I can't unlock it

    Generally this is a sign that the iPhone had previously been
    hacked/modified/jailbroken and the update relocked it to the
    original wireless carrier. If this is the case, only that wireless
    carrier can unlock your iPhone. You must contact them to see
    if they offer unlocking and if you qualify.
    Where did you acquire this iPhone?
    What wireless carrier did you use before this problem?
    Does the app Cydia appear on your iPhone?
    What does it say when you look at Settings=>General=>About=>Carrier?
    Unauthorized modification of iOS
    http://support.apple.com/kb/HT3743 
    If your iPhone has not been jailbroken, see the troubleshooting suggestions here: 
    http://support.apple.com/kb/TS3424?viewlocale=en_US

  • Please help : itunes download disconnect my internet and TV box !

    Please help : itunes download disconnect my internet and TV box. How can I fix this ?

    Unless the instructions on this page are followed when creating an account : Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method.
    then credit card details will need to be entered before the account can be used to download any item from the store.
    You could see if this post by mountaingoatgirl lets you review your account without needing to enter credit card details : https://discussions.apple.com/message/24303054#24303054
    If not, and as you say that you don't have a credit or debit card (though not all debit cards appear to be accepted anyway) then you will need to create a new account, and use the instructions on the about 'create an iTunes ...' page when creating it.

  • Please Help, iTunes has taken my right to play certain songs

    Please Help, iTunes has taken my right to play certain songs.
    These were free songs with coco-cola codes some time ago.
    Now in Mtn Lion it has took the playing rights from me and locked them off!
    Anybodys help on this subject is much appreciated...

    Yes it worked,
    Right-click in it > Show in Finder. Finally, right-click in that file > Get Info > Sharing & Permissions. See if you have got read permission,
    Clicked through the Get Info > Sharing & Permissions and when I closed the window the song played again.
    Not sure why but it worked for me!

  • PLEASE HELP ME: Pink/Purple library everytime I open Itunes.

    I have no idea what I did. I have re-installed Itunes, Restarted my computer, and still my library is pink & purple. This is true for all of my libraries, including playlists & the white parts of the Itunes Store. Its all Pink & Purple. The rest of my computer is acting completely normally. I don't know what's going on. I don't like pink & purple. Please help me.

    Make sure that in your Display Settings colour is set to 32 bit. See this link for details: iTunes - Pink iTunes window under iTunes XP/Vista

  • Please help me transfer my purchased music on itunes

    My old ipod was stolen. I bought a new one today. I am on a new computer as well. How can I get my purchased itunes from the old ipod onto the new one? Please help! Thanks.

    Use the form on this page to request a free redownload, or use the Transfer Purchases feature if applicable. If neither of these works, you will need to purchase the content again to get them back; Apple needs to pay the copyright holders for each download from the iTunes Store other than podcasts, album artwork, and iPod touch/iPhone applications.
    (37174)

  • PLEASE HELP -- iTunes Match - multiple problems, desktop and iOS

    I've been going round and around with this issue for the past couple days (yes, I've been dedicating that much time to it) and finally went to the Genius Bar today to get help and even they were stumped.  Hoping someone here can shed some light on the situation. Next stop, express lane for support.
    Broad Problem:
    I paid for iTunes Match around 6 months ago and activated it on my desktop.     Since then, I've had nothing but problems across my desktop and 4 seperate iOS devices (3 iPhone 4's, and an iPad 3).  The basic sympton on the desktop is that iTunes itself frequently freezes (Option-Command-Esc reveals "Application Not Responding") and requires a force quit.   As soon as I turn OFF iTunes Match, this symptom goes away. I can leave iTunes open for hours without any problems.  As soon as I turn it back ON, then the problem comes back -- sometimes iTunes won't launch at all (crashes before bringing the UI up), and other times it's the same freeze that requires a force-quite.  Quite frustrating.
    On the iOS side of things, the situation isn't any better.   When I toggle on iTunes Match and then enable "Show All Music" in the Preferences of the iPhone, then I get any one of the two following scenarios:
    A) The Music App simply won't load.  It tries, goes to white, and crashes back to the home screen of my iPhone.
    B) If I'm lucky, the Music app will launch and I can see my entire library in the cloud as intended.  The problems start though when I go to actually download/play songs from the cloud.  Typically, the songs will start playing but I will eventually get an error message that alerts me that there was "Problem Downloading Track".  When I then go into the Download Que of the iTunes Store (again, still on the iPhone), it shows the entire list of songs that I had wanted to download and shows them at various stages of download completion -- even if they have actually completely played on the phone itself.   Sometimes they will time out and display the "problem downloading track/try again" status, and other times the progress bar sits at about 99% with a status of "Processing". 
    What's particularly strange about scenario B is that I've tried to download a variety of songs to different devices -- my wifes iPhone 4, my iPhone 4, an iPad, and a iPhone 4S that the person at the Genius Bar had me use as a tester.   When I tried the iPhone 4S at the genius bar, I was amazed at how fast it downloaded to the device.  This had the genius bar guy wondering if it was a problem with my phone itself or with the iPhone 4 in particular.   Unfortunately he didn't have a spare iPhone 4 to test with so I had to go home and test with my wife's iPhone 4.  Again, she had the same problem.   The status bar hangs at about 99% showing a status of "processing", even though I have completely listened to the track within the Music App.  The same scenario happens on the iPad as well.
    Okay, if you're with me so far:  here's where things start to get REALLY strange....
    On MY iPhone 4, when I run into problem A or B, the only fixable solution for me has been to go into Preferences and toggle OFF iTunes Match, completely shut down the phone, restart the phone, and then launch the Music App, at which point I can see the music that has loaded to my phone.    The kicker here is that even though I've turned iTunes Match OFF and completely powered down my phone, when I go into the Music app I can ALSO see my ENTIRE iTunes Match library, completely with cloud status icons.   It's as though I never turned off iTunes Match at all.  In fact, I had to triple check my own preferences to verify that it was turned OFF, which it sure enough is.   I can even go and attempt to download songs, with various levels of success based on the problems above.
    Now, on my WIFE's iPhone 4, when I run into problem A or B, I tried the same process in tandem with the phones side by side as I did the test -- turn iTunes Match OFF in Preferences, power down the phone, power up the phone, and launch the Music app.    However, on her phone, when this happens the Music App shows what is to be expected -- only the music that is on the phone itself.
    Okay, there's a lot to digest here, but here's the synopsis:  my phone and my wifes phones are behaving differently when displaying iTunes Match, with my phone appearing to completely disregard the status of the On/Off Toggle within Preferences-->Music, and my wifes phone behaving as it should, at least in terms of what it displays.   The download problems are present on each device and the iPad is also behaving like my wifes phone.
    Given all of these inconsistencies and irregularities across devices and platforms -- MacBook Pro running Lion, separate iPhone 4's each running iOS 5.1.1, an iPad running iOS 5.1.1. and an iPhone 4S running iOS 5.1.1 - my suspicion is that:
    A) I've got a corrupt iTunes library file residing in the cloud
    or
    B) iTunes Match is having a hard time reconciling my Apple ID across so many devices (possibly complicated by issue A)
    The bottom line is that I have paid for iTunes Match and have never been able to use it successfully or with any predictability.
    I'm wondering if anyone else has any symptoms that match any of this and/or have come across a corrupted file in the cloud and, if so, how to remedy the situation.  Since it's in the cloud, I can't do anything about.  I can't even see it.  Most troubling.
    Note:
    When I went to the Genius Bar, they had me do a complete restore of the phone (not from backup) to elminate any corrupt files within the phone itself.  Even that didn't solve the problem.   That's when he brought out the 4S phone to test on and we were both so shocked at how blazingly fast the songs downloaded, error-free.  That phone was able to download 8 songs completely before one song downloaded to my phone sitting right next to it.  Both on the same Apple Store network and both downloading the exact same tracks using my Apple ID and login.   While it's tempting to say that the 4S is faster than the 4, I don't think it's 8 times faster with download speeds over WiFi.   However, even if the speed/completion discrepancy is because the 4S is superior, it doesn't explain the mind-boggling disparity between my wife's phone and my phone -- both iPhone 4's and both running the same iOS.   Throw in the oddity of iTunes on Lion crashing whenever iTunes Match is on and this all seems to point to some corruption in the cloud that perhaps the 4S device is able to bypass...for whatever reason.
    Please help.  This is nuts.

    Exactly same problem - any ideas - I get error message 14

  • ITunes is breaking my music collection one album at a time

    Hi, I have been having serious problems with iTunes for the last few months and I really need help! I have a collection of almost 10,000 songs, but recently iTunes seems to have decided that some of my albums won't work.
    Every now and again, I will select an album and click 'Play Album' and nothing will happen. The album artwork will suddenly disappear and no matter which track I select and try to play it will now not work. They also will not work on my iPhone thereafter. If I delete and then attempt to re-add the music (even after a reboot or two) it simply will not add them; however, the tracks will still play in other media players. Also, iTunes will also occasionally simply 'lose' the artwork for random albums - these albums will sometimes also turn out to be 'broken' when I attempt to play them, but sometimes they still work.
    Fortunately I have backups of most of my music and when I delete an album which has stopped working and add a backup it will work again (though this process is a bit of a drag). I do not have backups of everything, however, and every now and again I lose an album I cannot replace.
    I am generally pretty good with computers, but this problem is flummoxing me. It has only started happening in the last few months. I can't see any link between the albums which 'break' and even though I have reinstalled iTunes several times this does not fix the problem. I suppose I should try a full uninstall and install of iTunes but I don't want to lose my playlists and I have all the settings for my iPhone and its apps saved there.
    Please help me guys! I'm at my wit's end!
    Thanks!
    James

    I wonder if these are MP3 files? iTunes is quite fussy about MP3s and will sometimes not play files that work in other players.
    So if they are MP3s, you could try tag validator to see if it finds any problems with the MP3 files that do not play in it iTunes.
    http://www.gromkov.com/faq/repair/mp3_validator.html
    There are other MP3 repair utilities around which you can find with Google, but I don't have any specific recommendations.

  • URGENT PLEASE HELP: iTunes Will Play Songs With No Sound.

    Hello all. I recently did the following and significantly screwed up my iTunes:
    -Tried to move my directory to an external hard drive.
    -This didn't work, so I then had to reload my iTunes.
    -I did this by doing the standard copying the .xml library file to the desktop, deleting the old library files and importing the new .xml into the iTunes.
    -However, I now have music in my iTunes, but when I click on files, they'll play but with no sound. No exclamation point comes up next to them to signal they're missing, but just no sound.
    -Tried uninstalling and then reinstalling the latest iTunes. Still nothing.
    I also tried dragging a random song into iTunes to see whether it was just a directory mix-up still, but no dice. Right now, the directory for my iTunes is Macintosh HD:Users:name:Music:iTunes:iTunes Music.
    Please help!!!!

    Well, that could be, but before thinking of an hardware issue, first check all possible software settings.
    Try this:
    In System Preferences>Sound there are two volume sliders.
    Set the Output volume about halfway. Now move the Alert volume slider just a little bit. This normally will invoke the Mac to play the selected alert sound.
    Still no sound?
    Can you connect a headphone to the PB?
    If yes, does it have sound?
    M

  • PLEASE HELP: iTunes Lib. crashed, need playlists back!

    My iPod broke last week, so it got a new hard drive, and will be back tommorrow. Today, my iTunes library totally crashed.. I still have the library files and all that say (damaged) and the temp files, the xml, ets.. I can reimport my songs, I don't care, I just REALLY need my playlists back.. Please help...
    iTunes 7.0.2

    A damaged library cannot be repaired.
    If you still have the files in your 'Previous iTunes Libraries' folder and don't mind to loose the changes you've made since upgrading from iTunes 6 to iTunes 7, there might be a way to restore as much as possible.
    Locate the most recent file in the 'Previous iTunes Libraries' folder.
    My most recent file in there is 'iTunes Library 2006-09-12' (the day I upgraded to iTunes 7).
    Create a copy of that file, rename it to 'iTunes Library' and put it at /Users/Username/Music/iTunes, replacing the existing one.
    Then run iTunes. It should recognize the iTunes 6 format of the file and start determining 'gapless playback information' again.
    After a while you should have your library back.
    All changes you made after upgrading to iTunes 7 are lost of course, but song files you added are still there.
    If your songs files are at the default location (/Users/Username/Music/iTunes) and the 'iTunes Music folder location' (Preferences>Advanced>General) is also set to that location, drag and drop the 'iTunes Music' folder on the library window in iTunes.
    This will add the songs you added since upgrading to iTunes 7, to the library.
    I've done a test of this a few weeks ago and it worked flawless except for Podcasts. Many Podcast entries in the library were duplicated.
    No big deal if you don't have them or maybe a few, but a real annoyance if you have many of them.
    Hope this helps.
    M
    17' iMac 800 MHz, 768 MB RAM, 200 GB HD, DL burner   Mac OS X (10.4.8)   iTunes 7.0.2

  • Ask your question.please help itunes will not launch on my computer the icon on desktop has changed to a white folder no error message appears and it appears but then disappears in task manager when the programme will not open quick time is working

    please help i need to fix my itunes it will not launch on my computer . no error message appears it simply will not run. the icon on desktop has changed to a white folder and it still appears in programmes in start menu but will not open. it appears in task manager but disappears when the programme will not open

    You music etc should not be affected by problems with the iTunes program, nevertheless it is always a good idea to backup your data.
    You haven't said if there was any error message when you tried to start iTunes. If  there was one please give it in full.
    Also check to see if QuickTime works, iTunes can not work without it. If QuickTime doesn't work, it has to be fixed before worrying about iTunes.
    Then restart your PC and open your Task manger and select the Processes tab.
    Try to start iTunes, does iTunes.exe appear on the processes tab? If so does it disappear again or remain although the programs does not open?

  • Please HELP, "iTunes has stopped working" error after connecting iPod video

    People please help me out!  I have a Razer Blade gaming laptop with Windows 8 64bit.
    I have an iPhone 5, iPad 2 and an iPod video (80GB).  I had some weeks from not connecting the iPod to my computer, but this morning that I did so I can upload some new music to it, iTunes just crash, I get the "iTunes has stopped working" error message when I connect the iPod video.  I do not have this problem with either the iPhone 5 or the iPad 2, when I connect these, iTunes works fine, once I connect the iPod, then all goes down
    Procedures that I already tried and that were unsuccessful to solve the problem:
    Uninstall Quicktime
    Uninstall iTunes and reinstall
    Reset the iPod (several times)
    Delete TEMP files on computer
    Restart the computer (several times)
    Use a different cable and a different USB port
    The iPod is working fine, if I plug it to my car stereo or if I use it with headphones it works great, no problems nor errors.  My computer also identify the iPod as a hard disk, no error messages from Windows, it is just the freakin' iTunes that freezes everytime that I plug the iPod
    PLEASE HELP ME OUT, I've searched forums on this particular issue but with no luck.
    Thanks very much!

    It is only when I attempt to add a song to my iPod once plugged in that I receive the error "Itunes has stopped working" and forces me to exit the program, without the song being successfully transferred.
    Do you have the "Convert to 128 kbps AAC" preference enabled for syncing to the iPod, laur?
    If so, it's quite plausible that you've got the iTunes 10.1.0.54 bug and we need to get you updated to 10.0.1.56 as per the following document:
    [iTunes 10.1 for Windows: iTunes may stop working and need to quit while importing or syncing audio|http://support.apple.com/kb/TS3591]

  • *Please Help* iTunes wont stay open

    When I open my iTunes, and the itunes store begins to load, the store and my library automatically close. It stays on for about a second, then closes by itsself. I cant even get to my library for more than two seconds without it closing. Please help, very frustrated. Thank you!

    ok i deleted /Libraries/Receipts/iTunesX.pkg and deleted the iTunes i had tried to download and install then re-downloaded iTunes again and it still won't open. should i delete iTunes3.pkg and iTunes4.pkg too? am i doing something wrong? this is incredibly frustrating, i feel like i've deleted all this stuff off my comp. but nothing does anything

Maybe you are looking for