Please help - itunes/nano issues

So I recieved my new ipod nano today, downloaded itunes onto my laptop (Windows 8) no problem. Then tried to sign into the store to retrieve previously downloaded music and it just says 'store currently unavailable please try again later'. However, when I sign into the store using my daughters ID, I can do so no problem. My own ID is working on my tablet to access the store, however as this does not have a USB port I am unable to sync music to it via this. Please help, this is so frustrating!
Thanks

1. I can't update my iPod Product Red. I've downloaded the update, and when I click "update" in iTunes, it just sits there for hours saying its updating
2. The first time I start windows, connect my iPod Nano and then start iTunes (or even the other way around, start itunes then connect ipod), my nano doesn't show up in itunes. I need to restart the service after plugging in the nano every single time!
3. I cant restore my iPod Nano either, the same problem with the updating my ipod, the progress screen just goes back and forth for hours without doing anything, infact my nano just seems like it looses synch during both an update and a restore, because the do not disconnect message on the screen goes away once either update or restore process is started.
with that particular set of symptoms, first check on the possibility described in the following document:
iTunes for Windows: iTunes 7 doesn't recognize iPod

Similar Messages

  • **PLEASE HELP** ITunes Upgrade issue!!  HRESULT: 0X80070081

    Everytime I try to upgrade my Itunes to the latest edition an error message reading:
    'An error occured during the installation of assembly 'Microsoft.VC80.CRT, publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.762",processo rArchitecture="x86". Please refer to Help and Support for more information. HRESULT: 0x80070081'
    Any suggestions on how to resolve this issue?

    Someone a bit back was having this issue. They said performing all the Windows Vista updates fixed it. See this thread:
    http://discussions.apple.com/thread.jspa?threadID=1146259&tstart=0

  • HT1918 Can't burn music I purchased months ago, I could only burn the 4 cuts I bought this evening,6/9/12 message said originals cannot be found? Please help itunes would not let me buy a second time, thats a good thing but Im trying to make a music CD an

    Can't burn music I purchased months ago, I could only burn the 4 cuts I bought this evening,6/9/12 message said originals cannot be found? Please help itunes would not let me buy a second time, thats a good thing but Im trying to make a music CD and itunes will not let me?  The music is in my music file but will not let me burn them ! really I tried over and over, now Im just frustrated !
      Please find the original's purchased, my name and email have not changed. Thanks for your time and consideration.
    Jeannie
    7024503288
    [email protected]

    Fixed. /Users/x/Library/Application Support/SIMBL/Plugins/AirKeysInputManager.bundle got corrupted by a badly installed safari extension. Deleting this, then reinstalling adobe air did the trick. I wasn't thorough enough on my first try, it was tricky to find everything associated. I had to look for files in the console log then search for them. Spotlight was missing some deep files, EasyFind worked better for me.

  • IPhone could not be activated because activation server is temporarily unavailable. this is now the third day and nothing improves please help. iTunes says my sim is locked but I can't unlock it

    iPhone could not be activated because activation server is temporarily unavailable. this is now the third day and nothing improves please help. iTunes says my sim is locked but I can't unlock it

    Generally this is a sign that the iPhone had previously been
    hacked/modified/jailbroken and the update relocked it to the
    original wireless carrier. If this is the case, only that wireless
    carrier can unlock your iPhone. You must contact them to see
    if they offer unlocking and if you qualify.
    Where did you acquire this iPhone?
    What wireless carrier did you use before this problem?
    Does the app Cydia appear on your iPhone?
    What does it say when you look at Settings=>General=>About=>Carrier?
    Unauthorized modification of iOS
    http://support.apple.com/kb/HT3743 
    If your iPhone has not been jailbroken, see the troubleshooting suggestions here: 
    http://support.apple.com/kb/TS3424?viewlocale=en_US

  • Please help : itunes download disconnect my internet and TV box !

    Please help : itunes download disconnect my internet and TV box. How can I fix this ?

    Unless the instructions on this page are followed when creating an account : Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method.
    then credit card details will need to be entered before the account can be used to download any item from the store.
    You could see if this post by mountaingoatgirl lets you review your account without needing to enter credit card details : https://discussions.apple.com/message/24303054#24303054
    If not, and as you say that you don't have a credit or debit card (though not all debit cards appear to be accepted anyway) then you will need to create a new account, and use the instructions on the about 'create an iTunes ...' page when creating it.

  • Please Help, iTunes has taken my right to play certain songs

    Please Help, iTunes has taken my right to play certain songs.
    These were free songs with coco-cola codes some time ago.
    Now in Mtn Lion it has took the playing rights from me and locked them off!
    Anybodys help on this subject is much appreciated...

    Yes it worked,
    Right-click in it > Show in Finder. Finally, right-click in that file > Get Info > Sharing & Permissions. See if you have got read permission,
    Clicked through the Get Info > Sharing & Permissions and when I closed the window the song played again.
    Not sure why but it worked for me!

  • Please help, iPod Nano and iTunes issues

    1. I can't update my iPod Product Red. I've downloaded the update, and when I click "update" in iTunes, it just sits there for hours saying its updating
    2. The first time I start windows, connect my iPod Nano and then start iTunes (or even the other way around, start itunes then connect ipod), my nano doesn't show up in itunes. I need to restart the service after plugging in the nano every single time!
    3. I cant restore my iPod Nano either, the same problem with the updating my ipod, the progress screen just goes back and forth for hours without doing anything, infact my nano just seems like it looses synch during both an update and a restore, because the do not disconnect message on the screen goes away once either update or restore process is started.
    Please help! This is my first ipod purchase and so far it is really disappointing me and frustrating, thanks
    -Alex

    1. I can't update my iPod Product Red. I've downloaded the update, and when I click "update" in iTunes, it just sits there for hours saying its updating
    2. The first time I start windows, connect my iPod Nano and then start iTunes (or even the other way around, start itunes then connect ipod), my nano doesn't show up in itunes. I need to restart the service after plugging in the nano every single time!
    3. I cant restore my iPod Nano either, the same problem with the updating my ipod, the progress screen just goes back and forth for hours without doing anything, infact my nano just seems like it looses synch during both an update and a restore, because the do not disconnect message on the screen goes away once either update or restore process is started.
    with that particular set of symptoms, first check on the possibility described in the following document:
    iTunes for Windows: iTunes 7 doesn't recognize iPod

  • Please help - CD import issue in itunes

    I would really appreciate some help.
    I have a Sony Vaio laptop and a HP I Pod.
    Have used Itunes with no problems for 9 months and have imported/ripped hundreds of CDs into my library with no issues.
    Recently, however, iTunes stopped allowing me to import/rip CDs into my library. When I try, it imports the first 4-5 seconds of the first song and then locks my entire computer up. I have to power down the laptop.
    I attempted to run the CD diagnostic through iTunes, that also locked up the laptop.
    I have uninstalled and re-installed iTunes several times.
    I had my IT guy look at the laptop and do some preliminary research. He indicated that this is not uncommon and that others have reported having this problem since upgrading to iTunes 6.0.
    Based on that, I un-installed 6.0 and went back to the version that came with the iPod. I think it is 4.9. Problem still exists.
    Please help. I still have a lot of music I would like to load into iTunes.
    Thanks!

    This is what my CD Diagnostics results are:
    Microsoft Windows XP Home Edition Service Pack 1 (Build 2600)
    HP Pavilion 061 PE529A-ABA A523X
    iTunes 6.0.4.2
    CD Driver 2.0.4.3
    CD Driver DLL 2.0.3.2
    LowerFilters: Pfc (2.5.0.204), PxHelp20 (2.0.0.0), AFS2K (3.1.19.0), MxlW2k (1.1.0.116),
    UpperFilters: GEARAspiWDM (2.0.4.3),
    Video Driver: VIA/S3G UniChrome Graphics\VIA/S3G UniChrome Graphics Adapter
    IDE\DiskSAMSUNGSP1203N________________________TL100-24, Bus Type ATA, Bus Address [0,0]
    USBSTOR\DiskGenericUSB_CF_Reader__1.01, Bus Type USB
    USBSTOR\DiskGenericUSB_MS_Reader__1.03, Bus Type USB
    USBSTOR\DiskGenericUSB_SD_Reader__1.00, Bus Type USB
    USBSTOR\DiskGenericUSB_SM_Reader__1.02, Bus Type USB
    IDE\CdRomNEC_DVD+RW_ND-2100AD___________________1.26___, Bus Type ATA, Bus Address [0,0]
    If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
    Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
    Current user is administrator.
    E: _NEC DVD+RW ND-2100AD, Rev 1.26
    Audio CD in drive.
    Found 12 songs on CD, playing time 54:58 on Audio CD.
    Track 1, start time 00:02:00
    Track 2, start time 06:08:02
    Track 3, start time 10:47:27
    Track 4, start time 15:01:15
    Track 5, start time 19:07:55
    Track 6, start time 22:46:30
    Track 7, start time 27:29:05
    Track 8, start time 31:34:72
    Track 9, start time 35:35:07
    Track 10, start time 39:56:50
    Track 11, start time 43:22:07
    Track 12, start time 49:42:17
    Audio CD reading succeeded.
    Get drive speed succeeded.
    The drive CDR speeds are: 4 8 16 20 24 32.
    The drive CDRW speeds are: 4 8 16 20.
    The drive DVDR speeds are: 4.
    The drive DVDRW speeds are: 4.

  • My ipad turns off randomly and doesnt turn back on and wont restore with itunes and i tried holding the power and home button down and i see a faint apple logo than it disappears and still does not operate please help solve this issue

    My ipad turns off randomly and doesnt turn back on and wont restore with itunes and i tried holding the power and home button down and i see a faint apple logo than it disappears and still does not operate please help solve this issue

    i have the same problem...my ipod is 4th generation?uggghhhhh

  • Please Help! Nano won't update...A DOOZY!

    The 4G 2nd Gen Nano was mistakenly formatted for Mac and not Windows. It was "reset" and now "shows" in iTunes as Windows format, however when it is plugged in it is stated that "there has been an ipod that itunes has detected an ipod in recovery mode. You must restor this ipod before it can be used in itunes." It shows the nano, size and serial number and format:Windows, however it shows capacity: n/a.
    When I hit "update" a box pops up and says "automatically checking for updates is disabled...etc" You can "check" or cancel" Cancel then brings no result. Nothing happens. "check" brings the box with " The ipod software update server could not be contacted. Make sure your network settings and connections are correct and your network connection is active or try again later." I have been trying for three days. The software IS up to date, I run three other ipod nanos (1st and 2nd gen) off of this itunes on this computer with NO problems or issues of any kind!
    PLEASE HELP ME before I go CRAZY with this thing!!
    Thanks!
    PC   Windows XP  

    The 4G 2nd Gen Nano was mistakenly formatted for Mac
    and not Windows. It was "reset" and now "shows" in
    iTunes as Windows format, however when it is plugged
    in it is stated that "there has been an ipod that
    itunes has detected an ipod in recovery mode. You
    must restor this ipod before it can be used in
    itunes." It shows the nano, size and serial
    number and format:Windows, however it shows capacity:
    n/a.
    When I hit "update" a box pops up and says
    "automatically checking for updates is
    disabled...etc" You can "check" or cancel" Cancel
    then brings no result. Nothing happens. "check"
    brings the box with " The ipod software update
    server could not be contacted. Make sure your network
    settings and connections are correct and your network
    connection is active or try again later." I have
    been trying for three days. The software IS up to
    date, I run three other ipod nanos (1st and 2nd gen)
    off of this itunes on this computer with NO problems
    or issues of any kind!
    PLEASE HELP ME before I go CRAZY with this thing!!
    Thanks!
    PC  
    Windows XP  
    WHEN I HIT RESTORE I meant, NOT update, RESTORE

  • PLEASE HELP -- iTunes Match - multiple problems, desktop and iOS

    I've been going round and around with this issue for the past couple days (yes, I've been dedicating that much time to it) and finally went to the Genius Bar today to get help and even they were stumped.  Hoping someone here can shed some light on the situation. Next stop, express lane for support.
    Broad Problem:
    I paid for iTunes Match around 6 months ago and activated it on my desktop.     Since then, I've had nothing but problems across my desktop and 4 seperate iOS devices (3 iPhone 4's, and an iPad 3).  The basic sympton on the desktop is that iTunes itself frequently freezes (Option-Command-Esc reveals "Application Not Responding") and requires a force quit.   As soon as I turn OFF iTunes Match, this symptom goes away. I can leave iTunes open for hours without any problems.  As soon as I turn it back ON, then the problem comes back -- sometimes iTunes won't launch at all (crashes before bringing the UI up), and other times it's the same freeze that requires a force-quite.  Quite frustrating.
    On the iOS side of things, the situation isn't any better.   When I toggle on iTunes Match and then enable "Show All Music" in the Preferences of the iPhone, then I get any one of the two following scenarios:
    A) The Music App simply won't load.  It tries, goes to white, and crashes back to the home screen of my iPhone.
    B) If I'm lucky, the Music app will launch and I can see my entire library in the cloud as intended.  The problems start though when I go to actually download/play songs from the cloud.  Typically, the songs will start playing but I will eventually get an error message that alerts me that there was "Problem Downloading Track".  When I then go into the Download Que of the iTunes Store (again, still on the iPhone), it shows the entire list of songs that I had wanted to download and shows them at various stages of download completion -- even if they have actually completely played on the phone itself.   Sometimes they will time out and display the "problem downloading track/try again" status, and other times the progress bar sits at about 99% with a status of "Processing". 
    What's particularly strange about scenario B is that I've tried to download a variety of songs to different devices -- my wifes iPhone 4, my iPhone 4, an iPad, and a iPhone 4S that the person at the Genius Bar had me use as a tester.   When I tried the iPhone 4S at the genius bar, I was amazed at how fast it downloaded to the device.  This had the genius bar guy wondering if it was a problem with my phone itself or with the iPhone 4 in particular.   Unfortunately he didn't have a spare iPhone 4 to test with so I had to go home and test with my wife's iPhone 4.  Again, she had the same problem.   The status bar hangs at about 99% showing a status of "processing", even though I have completely listened to the track within the Music App.  The same scenario happens on the iPad as well.
    Okay, if you're with me so far:  here's where things start to get REALLY strange....
    On MY iPhone 4, when I run into problem A or B, the only fixable solution for me has been to go into Preferences and toggle OFF iTunes Match, completely shut down the phone, restart the phone, and then launch the Music App, at which point I can see the music that has loaded to my phone.    The kicker here is that even though I've turned iTunes Match OFF and completely powered down my phone, when I go into the Music app I can ALSO see my ENTIRE iTunes Match library, completely with cloud status icons.   It's as though I never turned off iTunes Match at all.  In fact, I had to triple check my own preferences to verify that it was turned OFF, which it sure enough is.   I can even go and attempt to download songs, with various levels of success based on the problems above.
    Now, on my WIFE's iPhone 4, when I run into problem A or B, I tried the same process in tandem with the phones side by side as I did the test -- turn iTunes Match OFF in Preferences, power down the phone, power up the phone, and launch the Music app.    However, on her phone, when this happens the Music App shows what is to be expected -- only the music that is on the phone itself.
    Okay, there's a lot to digest here, but here's the synopsis:  my phone and my wifes phones are behaving differently when displaying iTunes Match, with my phone appearing to completely disregard the status of the On/Off Toggle within Preferences-->Music, and my wifes phone behaving as it should, at least in terms of what it displays.   The download problems are present on each device and the iPad is also behaving like my wifes phone.
    Given all of these inconsistencies and irregularities across devices and platforms -- MacBook Pro running Lion, separate iPhone 4's each running iOS 5.1.1, an iPad running iOS 5.1.1. and an iPhone 4S running iOS 5.1.1 - my suspicion is that:
    A) I've got a corrupt iTunes library file residing in the cloud
    or
    B) iTunes Match is having a hard time reconciling my Apple ID across so many devices (possibly complicated by issue A)
    The bottom line is that I have paid for iTunes Match and have never been able to use it successfully or with any predictability.
    I'm wondering if anyone else has any symptoms that match any of this and/or have come across a corrupted file in the cloud and, if so, how to remedy the situation.  Since it's in the cloud, I can't do anything about.  I can't even see it.  Most troubling.
    Note:
    When I went to the Genius Bar, they had me do a complete restore of the phone (not from backup) to elminate any corrupt files within the phone itself.  Even that didn't solve the problem.   That's when he brought out the 4S phone to test on and we were both so shocked at how blazingly fast the songs downloaded, error-free.  That phone was able to download 8 songs completely before one song downloaded to my phone sitting right next to it.  Both on the same Apple Store network and both downloading the exact same tracks using my Apple ID and login.   While it's tempting to say that the 4S is faster than the 4, I don't think it's 8 times faster with download speeds over WiFi.   However, even if the speed/completion discrepancy is because the 4S is superior, it doesn't explain the mind-boggling disparity between my wife's phone and my phone -- both iPhone 4's and both running the same iOS.   Throw in the oddity of iTunes on Lion crashing whenever iTunes Match is on and this all seems to point to some corruption in the cloud that perhaps the 4S device is able to bypass...for whatever reason.
    Please help.  This is nuts.

    Exactly same problem - any ideas - I get error message 14

  • Please HELP, "iTunes has stopped working" error after connecting iPod video

    People please help me out!  I have a Razer Blade gaming laptop with Windows 8 64bit.
    I have an iPhone 5, iPad 2 and an iPod video (80GB).  I had some weeks from not connecting the iPod to my computer, but this morning that I did so I can upload some new music to it, iTunes just crash, I get the "iTunes has stopped working" error message when I connect the iPod video.  I do not have this problem with either the iPhone 5 or the iPad 2, when I connect these, iTunes works fine, once I connect the iPod, then all goes down
    Procedures that I already tried and that were unsuccessful to solve the problem:
    Uninstall Quicktime
    Uninstall iTunes and reinstall
    Reset the iPod (several times)
    Delete TEMP files on computer
    Restart the computer (several times)
    Use a different cable and a different USB port
    The iPod is working fine, if I plug it to my car stereo or if I use it with headphones it works great, no problems nor errors.  My computer also identify the iPod as a hard disk, no error messages from Windows, it is just the freakin' iTunes that freezes everytime that I plug the iPod
    PLEASE HELP ME OUT, I've searched forums on this particular issue but with no luck.
    Thanks very much!

    It is only when I attempt to add a song to my iPod once plugged in that I receive the error "Itunes has stopped working" and forces me to exit the program, without the song being successfully transferred.
    Do you have the "Convert to 128 kbps AAC" preference enabled for syncing to the iPod, laur?
    If so, it's quite plausible that you've got the iTunes 10.1.0.54 bug and we need to get you updated to 10.0.1.56 as per the following document:
    [iTunes 10.1 for Windows: iTunes may stop working and need to quit while importing or syncing audio|http://support.apple.com/kb/TS3591]

  • URGENT PLEASE HELP: iTunes Will Play Songs With No Sound.

    Hello all. I recently did the following and significantly screwed up my iTunes:
    -Tried to move my directory to an external hard drive.
    -This didn't work, so I then had to reload my iTunes.
    -I did this by doing the standard copying the .xml library file to the desktop, deleting the old library files and importing the new .xml into the iTunes.
    -However, I now have music in my iTunes, but when I click on files, they'll play but with no sound. No exclamation point comes up next to them to signal they're missing, but just no sound.
    -Tried uninstalling and then reinstalling the latest iTunes. Still nothing.
    I also tried dragging a random song into iTunes to see whether it was just a directory mix-up still, but no dice. Right now, the directory for my iTunes is Macintosh HD:Users:name:Music:iTunes:iTunes Music.
    Please help!!!!

    Well, that could be, but before thinking of an hardware issue, first check all possible software settings.
    Try this:
    In System Preferences>Sound there are two volume sliders.
    Set the Output volume about halfway. Now move the Alert volume slider just a little bit. This normally will invoke the Mac to play the selected alert sound.
    Still no sound?
    Can you connect a headphone to the PB?
    If yes, does it have sound?
    M

  • PLEASE HELP ITUNES IS DRIVING ME MAD :(

    I have just got an Ipod Nano for xmas, and am trying to install some tunes on it.
    I have installed Itunes on my Laptop, i try to connect to store and just get the accessing Itunes store bar across the top and it goes no further?? please help as this is driving me around the bend
    Thanx in advance

    Hello, nikkihutchins10.  
    Thank you for visiting Apple Support Communities.  
    I understand that you are attempting to reset your Apple ID password.  I would try resetting your password via answering the security questions instead of sending the email.  The first article will walk you through that process.  If you are still unable to reset your Apple ID password, see the steps in the second article.  
    If you forgot your Apple ID password 
    Contact Apple for help with Apple ID account security
    Cheers, 
    Jason H.  

  • PLEASE HELP Itunes wont open after downloading v6

    COMPAQ Presario R3000   Windows XP  
    Please help, i have just downloaded itunes (v6) and when i try to open it, nothing happens (no error) it is in processes in task manager (as itunes.exe) but it is not actually open. I have spent many hours trying to fix this and still no luck, please someone help,
    Thanks in advance
    Karl

    Well I don't know what "tried everything possible" means!
    top fixes for a new iTunes install/upgrade are
    - turning off security software such as Norton before the install as Apple suggests
    - installing QuickTime standalone, not regular
    http://www.apple.com/quicktime/download/standalone.html
    - setting up Norton to allow iTunes
    - scanning for malware with ewido (Free at www.ewido.net/en/)
    - last but not least, using MSCONFIG to find Windows conflicts
    http://docs.info.apple.com/article.html?artnum=302538
    Post back with any questions or your solution.

Maybe you are looking for

  • Macbook pro retina start to make loud fan noise and work slow

    I bought macbook pro retina display less than one years ago. For some reason my macbook pro has been making loud fan noise for about five mounth. Whenever macbook pro makes the noise, all the programs start to run slow. Typing, opening safari, and et

  • Errors when backing to tape ORA-19624 ORA-19511

    Hi, We got an error yesteday when backing u to tape, this happens very rarely but following is the message RMAN-00571: =========================================================== RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS ===============

  • Reporting a bug

    I want to report a serous bug; FireFox 4.0 options - '''General Tab''' -check boxes - From the help file; '''Warn me''' when websites try to redirect or reload the page: When this option is enabled, Firefox will prevent websites from redirecting you

  • Salary IDOC to File system

    From R/3 we are sending our  Salary Info IDOC to our EXTERNal Payroll dept. In R/3 We are running a job and that will produce 250 IDOCS and this has to be collected in the Receiver File System. Should I need to use a BPM for the above scenario? Or on

  • How to create a child transport?

    Hi all I'm trying to create a parent transport and create and attach some child transport to it. My question is how do i do it Thanks - Peter