Please HELP! Itunes trouble! I NEED of assistance.
Ok, well long story short, my Itunes does NOT open.
This has been going on for a few months but I just pushed it aside until today because I got an Iphone today.
This is what pops up when I click the itunes icon:
http://i46.photobucket.com/albums/f111/batboy99/untitled.jpg
The error code(-50) is listed on the actual apple site as a problem that usually occurs, but it isnt the same problem as I have. Usually this error pops up when downloading purchased content on Itunes, but my problem is that Itunes wont even open up! I havent put music on my ipod for months. I've tried uninstalling and redownloading it a dozen times and I've even tried to ''repair'' it, but nothing helps.
Please help me. I'm basically an idiot when it comes to computers and I really need your guys expertiese(sp?)
so please make it as easy for me to understand as possible.
Thanks so much guys!
The error -50 when launching iTunes nowadays usually means there's a problem afoot with your Apple Application Support. So we'll try uninstalling both your iTunes and Apple Application Support, and then reinstalling iTunes (which should also reinstall Apple Application Support). We'll take a few other explicit precautions along the way, just in case. Best to print out a copy of these instructions, because at one stage of proceedings you won't be able to use a web browser.
Preliminaries
Download and save a copy of the iTunesSetup.exe (installer) file to your PC. (Don't run the install on line, and don't start the install just yet.)
http://www.apple.com/itunes/download/
Quit QuickTime and/or Safari if you have them open. Both applications use Apple Application Support, and they will interfere with the uninstall if you have them open (if you can open them at the moment).
*Uninstall phase*
Head into your "Add or Remove Programs" control panel. Uninstall iTunes. Uninstall Apple Application Support (if it is listed in there).
(From this point on until we reinstall Apple Application Support, neither QuickTime nor Safari 4.0.4 will be able to run.)
Next we'll remove any leftover program files and folders.
(1) Open "Local Disk (C:)" or whichever drive your program files are stored on.
(2) Open the "Program Files" folder.
(3) Right-click on the iTunes folder (if it still exists) and select "Delete".
(4) Open the "Common files" folder.
(5) Open the "Apple" folder.
(6) Right-click on the Apple Application Support folder (if it still exists) and select "Delete".
Now empty your Recycle Bin and restart the PC.
*Reinstall Phase*
After the PC restarts, do not open any other applications. Disconnect from your network and/or the internet. Switch off all your security software (firewall, antivirus and antispyware).
Now start the install by doubleclicking the iTunesSetup.exe file you downloaded earlier.
Reenable all security software prior to reconnecting to your network and/or the internet.
Did the install seem to go through okay? If so, does iTunes start launching properly again?
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Please help. This is nuts.Exactly same problem - any ideas - I get error message 14
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please help i need to fix my itunes it will not launch on my computer . no error message appears it simply will not run. the icon on desktop has changed to a white folder and it still appears in programmes in start menu but will not open. it appears in task manager but disappears when the programme will not open
You music etc should not be affected by problems with the iTunes program, nevertheless it is always a good idea to backup your data.
You haven't said if there was any error message when you tried to start iTunes. If there was one please give it in full.
Also check to see if QuickTime works, iTunes can not work without it. If QuickTime doesn't work, it has to be fixed before worrying about iTunes.
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