Please Help!! Links to other PDF documents in my PDF document open in Adobe Acrobat Professional but NOT Adobe Reader XI

Hi everyone,
I really hope someone can help me with this problem. I work for a software company and we have a release coming up. Every release requires me to create a 'menu' which is what users see when they insert the release CD. I create this menu in Adobe Acrobat Professional, and add links to all the PDF manuals we have for our products. When I open the Menu in Acrobat Professional, all links open fine. When just attempting to open the links using the default Adobe Reader (which i'm guessing most of our customers will use), nothing happens, not even an error is generated. I'm ensuring I link to the documents that reside in the same folder on my directory as the menu. Is this something to do with relative/absolute links? Something to do with Reader XI, as I don't remember having this problem for our last release? Foxit also seems to work in opening the links.
Thanks

I’m using version 11.0.10. So where the Menu resides in a folder ready to be burnt on to a CD, that same folder is where the links point to.
Thanks

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