Please Help! Locked out of ipod touch 5th generation
Okay so I have a Ipod 5th generation and I am currently locked out of it. I have tried the method where you press the lock and home button, but when I try to do that it just says when its done that an error has occured during the process. So can somebody please help me try to figure this out? Thanks!
What was the exact wording of the error message?
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my iPod touch 2nd generation keeps turning the volume up and then turns off by itself randomly. Please help!
Try the standard fixes in order:
- Reset:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Restore the iPod from backup via iTunes
- Restore the iPod to factory defaults/new iPod
- Make an appointment at the Genius Bar of an Apple store. -
I just got this iPod today and my last iPod touch broke back in november, so I have no clue what the passcode could be. I tried resetting it to factory settings but an error window pops up and and says that it can not be synced even though it got to the part where it says "Connect to iTunes" but then it shuts down. I don't know what to do, I live no where near an apple store and I don't have the money to fix it. Plus it has a cracked screen if that tells you anything.
Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
iTunes free download from www.itunes.com/download
LeahNennig wrote:
it says "Error 3194" "Error 17".
3194 = http://support.apple.com/kb/ts4451
If that Article does not resolve it... then you have a problem.
Perhaps a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is required..
Be sure to make an appointment first...
Note:
That error message may be indicative of the Device being Hacked / jailbroken.... If this is the case then you are on your own. -
My little brother lock my ipod touch 5th generation. Now he wont tell me the password. Can someone help me. What can i do?? Please help me???????
You would need to put it in recover mode:
iOS: Unable to update or restore - Support - Apple -
I just got the new ipod touch (5th generation) and it will show up on my computer but it will not show up on itunes and it won't connect. Please help!
See:
iOS: Device not recognized in iTunes for Windows
You need iTunes version 10.7 -
Hi, I have an iPod touch 5th generation which i got about 10 months ago and now my sound is not working. for example my music isn't playing nor are any of my game sounds. Someone help please.
No sound form :
- Speaker?
- Headphones?
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Please Help Me. iPod Touch 5th generation will not download music from itunes
My son has an IPod touch 5th generation that he got for Christmas (3 months old :(! All of a sudden if he is on iTunes and buys a song it won't download. It will say its already been purchased but its not in downloads. I have soft reset and now finally did the erase all data and settings. When it started up and i signed into icloud everything started downloading but the music. If I go into the iTunes app and hit purchased music I can see all the music but when I go to hit specific artists it sits and loads (circle is circling) and won't show me the individual song titles. I'm sick to my stomach that the iPod is not fixable because I can't afford to buy my son a new one and I haven't finished paying this one off. Can anyone help me please? I can add music from iTunes on my computer directly to the iPod when plugged in. So I am assuming this means something is wrong with iPod. Any help will be appreciated. Thank you.
First, don't obsess over it. If, in fact, there is something wrong with the iPod, it's still in warranty. Now, I don't know for certain what will fix this for you but here are some suggestions, beginning with one that's quick and easy.
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. -
My iPod touch 5th generation says: iPod is disabled, connect to iTunes. When I try to connect to iTunes it says: cannot connect, please put pass code in iPod... Please help!!!!
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps..
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
i just goyt my ipod touch 5th generation three days ago and left it in my bed with my screen down and itunes wont read it and it wont charge what do i do??? please help me
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I have a bad idea I might of blown up my iPod touch 5th generation battery by a mistake, please any suggestions on how i could try and turn it on? It is completely blank and it had full charge before it shut off. In need of desperate help :-(
Would be very grateful if someone could get back to me
Thank you very much- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
The product i am using is a Ipod touch 5th Generation, version 8.1. On friday i had laid my ipod on my jacket which was laying on my mom truck and i went to play basketball. So when i got back it was off, at first i thought it died but the ipod was cold. It wasnt turning on i put it on the charger and it still wouldnt turn on. So i kept it on the charger all night and in the morning (saturday 10/25/14) it turned back on. So i went to the wifi to connect to my home wifi and it said no wifi is found. So i reset the network settings on my ipod and turned off the wifi box for 30 seconds then turned both back on and it still said theres no wifi. I followed every step but it still doesnt show any wifi. I tried to enter it manually but it keep saying "Could not find the network". But when i do it on my brothers phone it works. Can someone please help me get wifi back on my Ipod touch. I did all the steps but still nothing work.
If not this:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem.
Also heating sometimes works. See:
Why can't I select my wifi settings?
A trick that works frequently with iPhones:
Settings > AirPlane Mode ON, Do Not Disturb ON
Power down and wait 5-10 minutes
Power up
Settings > AirPlane Mode OFF, Do Not Disturb OFF
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar
Then:
Does the iOS device connect to other networks? See other networks? If yes that tends to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
HELP! My brand new iPod touch 5th generation might be broken!
Hello, I recently got my Space Gray iPod touch 5th Generation that is 32GB and version is iOS 7.1.2. When I finally got it and was opening the package and trying to open it. I didn't know that there were 2 tabs on the bottom and top and I tried to pull the ipod out itself. I noticed I had to pull the tabs and then I got paranoid that I bent the ipod and it broke from the inside. Anyways, I set it up with no problem but when I went to sign in to App Store from my apple account and switched the keyboard to the numbers and other characters the keyboard got these weird short white lines and I got paranoid but when I switched the keyboard again and went back to the numbers keyboard the white lines did not appear. Now nothing strange is happening but I though that was a sign of my ipod was broken from the inside so I shaked ipod and heard nothing rattling from the inside so that gave a little relief. But I'm still VERY stressed out and paranoid because my mother got me this iPod from going to 5 stores to find the color I wanted and now I thought I was going to break it . Please help me apple community. Is the inside of my ipod ok? are there any other signs of the inside of the ipod broken? Please help, I'm only 12 and I'm going through so much stress .
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I just received a iPod Touch 5th generation for xmas and it acts like it is locked, when you slide the slider it says unlock button and nothing happens. Can't slide the power off either. It tells you the time, unlock button, power off button but nothing happens. Voice just tells you the unlock button, time, poweroff button.
Please help also itunes says I need to enter on iPod the passcode to reset to factory. I can't get it open to enter passcode, slider doesn't work. It is one day old and this happen xmas afternoon. PLEASE Help someoneTry:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My iPod Touch 5th Generation loses charge when the device is turned OFF!!! Help!
I bought my iPod Touch 5th Generation a couple months back and it has been working beautifully. I loved the new design, features, color choices, etc. However, just a couple days ago, my iPod has been acting up. I turned it off one night with a FULL battery (I usually turn it off when I'm not using it) and when I turned it back on in the morning, half the battery was gone. Originally, I assumed that maybe I just didn't swipe to turn it off right. WRONG. I charged it up, used it, and turned it off again for the night. When I turned it on the next day, the battery was practically gone. I tried not to panic, so I just restored the iPod to its original settings. I erased EVERYTHING. Then I charged it for a good six hours. The problem didn't go away.
This isn't a cheap device. I'm sure you guys know that. The only reason why I think this could be happening could be because of the new iOS 6.1.2 update. I updated my iPod about a week or so ago. And now I'm having this serious problem? That is the ONLY possibility I could think of. And this thing is brand new. I treat it like it is made of glass. Literally. I'm so meticulous when it comes to my things.
So can someone please help me try to fix this problem? I still have a warranty and the iPod is under a year old. To replace the battery now is ridiculous. It's brand new. I didn't pay hundreds of dollars for my iPod to croak on me after using it for a couple of months.
Any help would be much appreciated. Thank you so much!Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
So I was using my iPod Touch 5th generation and the charger wouldnt charge it and it died then while it was in the process of tuening back on the apple logo dissapeered and it kept on turning on and off so i put it into DFU mode and it said to plug it into itunes to i did and it said i had to restore it to use it but when i tried to restore it it brought up ," Couldnt restore ipod, error code (9) " ..... and i have tried 3 different USB cables and two different computers and USB ports and i have no clue what to do so i would like help from anyone please that would be awesome!!!!
Thank you,
ZacZac henderson wrote:
...Couldnt restore ipod, error code (9) " ...
Try here > Configure security software
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