Please Help! Lost all Desktop Icons, Finder won't open & Cant shut off iMac
Hi Mac Users,
I need some serious help please and thank you --- my iMac with Mac OS X 10.5.6 has lost all its desktop icons, I can't open my finder (i've tried relaunching and rebooting my computer, which won't even do a hard shut off). I can open apps on my dock and that is about it.
I did read in another discussion to delete the preference file, but I can't get access to the library?!? And I also read to try doing a disk repair from the install disk and when I insert the disk into my iMac I don't get a pop-up window asking what i'd like to do and since the finder does not open I have to way to even start the disk up to attempt to do a disk repair????
Any suggestions/recommendations are greatly appreciated.
Sincerly,
desperate iMac kt1611
When you tried to do a disk repair from the instal disk, did you actually boot from the instal disk? You should.
Have you read the manual that came with your iMac and followed the appropriate steps?
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Date/Time: 2007-12-20 20:28:20.793 -0600
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [93]
Version: 3.0.4 (523.12.2)
Build Version: 2
Project Name: WebBrowser
Source Version: 45231202
PID: 447
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0x1c890424
Thread 0 Crashed:
0 libobjc.A.dylib 0x90a59387 objc_msgSend + 23
1 com.apple.Safari 0x0000f29c 0x1000 + 58012
2 com.apple.AppKit 0x9339ecd6 -[NSWindowController _windowDidLoad] + 376
3 com.apple.Safari 0x0000f0da 0x1000 + 57562
4 com.apple.AppKit 0x93292a83 -[NSWindowController window] + 121
5 com.apple.Safari 0x0000a98b 0x1000 + 39307
6 com.apple.AppKit 0x93399b0b -[NSDocument showWindows] + 115
7 com.apple.Safari 0x0000a886 0x1000 + 39046
8 com.apple.AppKit 0x93397f66 -[NSDocumentController openUntitledDocumentAndDisplay:error:] + 418
9 com.apple.AppKit 0x93397d89 -[NSDocumentController newDocument:] + 49
10 com.apple.Safari 0x00009862 0x1000 + 34914
11 com.apple.Safari 0x000097e0 0x1000 + 34784
12 com.apple.Safari 0x00009643 0x1000 + 34371
13 com.apple.Safari 0x000095cb 0x1000 + 34251
14 com.apple.Safari 0x0000957c 0x1000 + 34172
15 com.apple.Safari 0x00009556 0x1000 + 34134
16 com.apple.AppKit 0x9337c505 -[NSApplication _doOpenUntitled] + 259
17 com.apple.AppKit 0x9327486f -[NSApplication(NSAppleEventHandling) _handleAEOpen:] + 227
18 com.apple.AppKit 0x93274468 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 96
19 com.apple.Foundation 0x927fbe45 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 447
20 com.apple.Foundation 0x927fbc6f _NSAppleEventManagerGenericHandler + 91
21 com.apple.AE 0x91522fb5 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 147
22 com.apple.AE 0x91522ee6 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
23 com.apple.AE 0x91522db2 aeProcessAppleEvent + 190
24 com.apple.HIToolbox 0x92def084 AEProcessAppleEvent + 37
25 com.apple.AppKit 0x9327265d _DPSNextEvent + 1044
26 com.apple.AppKit 0x93272076 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 137
27 com.apple.Safari 0x00009208 0x1000 + 33288
28 com.apple.AppKit 0x9326bdfb -[NSApplication run] + 512
29 com.apple.AppKit 0x9325fd4f NSApplicationMain + 573
30 com.apple.Safari 0x00090652 0x1000 + 587346
31 com.apple.Safari 0x000027a9 0x1000 + 6057
Thread 1:
0 libSystem.B.dylib 0x90009cd7 machmsgtrap + 7
1 com.unsanity.ape 0xc0001d48 _apeagent + 307
2 libSystem.B.dylib 0x90024227 pthreadbody + 84
Thread 2:
0 libSystem.B.dylib 0x90009cd7 machmsgtrap + 7
1 ...lagutin.audio_hijack.server 0x003673ca ahservloop + 108
2 libSystem.B.dylib 0x90024227 pthreadbody + 84
Thread 3:
0 libSystem.B.dylib 0x900248c7 semaphorewait_signaltrap + 7
1 com.apple.WebCore 0x94f2aa81 WebCore::IconDatabase::syncThreadMainLoop() + 235
2 com.apple.WebCore 0x94f26f2a WebCore::IconDatabase::iconDatabaseSyncThread() + 180
3 libSystem.B.dylib 0x90024227 pthreadbody + 84
Thread 4:
0 libSystem.B.dylib 0x90009cd7 machmsgtrap + 7
1 com.apple.CoreFoundation 0x9082d23b CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082ca56 CFRunLoopRunInMode + 61
3 com.apple.Foundation 0x9285abca +[NSURLCache _diskCacheSyncLoop:] + 206
4 com.apple.Foundation 0x927fe2c0 forkThreadForFunction + 123
5 libSystem.B.dylib 0x90024227 pthreadbody + 84
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x1c890424 ebx: 0x004f1180 ecx: 0x000f1930 edx: 0x004f1180
edi: 0x1c89042c esi: 0x004941f0 ebp: 0xbffff008 esp: 0xbfffefe4
ss: 0x0000001f efl: 0x00010202 eip: 0x90a59387 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
Binary Images Description:
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0x94290000 - 0x9429bfff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x942e7000 - 0x94301fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94307000 - 0x9461bfff com.apple.QuickTime 7.3.1 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x9479f000 - 0x948e5fff com.apple.AddressBook.framework 4.0.6 (490) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94971000 - 0x94980fff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94987000 - 0x949b0fff com.apple.LDAPFramework 1.4.2 (69.1.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x949b6000 - 0x949c5fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x949c9000 - 0x949eefff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x949fa000 - 0x94a17fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x94d18000 - 0x94d3cfff libcurl.3.dylib /usr/lib/libcurl.3.dylib
0x94d43000 - 0x94df3fff com.apple.WebKit 523.12.1 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x94e59000 - 0x94efcfff com.apple.JavaScriptCore 523.12 /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x94f24000 - 0x953e9fff com.apple.WebCore 523.12.1 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x9628b000 - 0x9631bfff libcrypto.0.9.dylib /usr/lib/libcrypto.0.9.dylib
0x967c6000 - 0x967c6fff com.apple.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x96e31000 - 0x96e36fff com.apple.agl 2.5.9 (AGL-2.5.9) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x98138000 - 0x98eb1fff com.apple.QuickTimeComponents.component 7.3.1 /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
0x99e14000 - 0x99e4bfff com.apple.Syndication 1.0.7 (55) /System/Library/PrivateFrameworks/Syndication.framework/Versions/A/Syndication
0x99e67000 - 0x99e79fff com.apple.SyndicationUI 1.0.7 (55) /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
0xc0000000 - 0xc000efff com.unsanity.ape 2.0.3 /Library/Frameworks/ApplicationEnhancer.framework/Versions/A/ApplicationEnhance r
Model: MacBookPro1,1, BootROM MBP11.0055.B08, 2 processors, Intel Core Duo, 2.16 GHz, 2 GB
Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz
AirPort: spairportwireless_card_type_airportextreme (0x168C, 0x86), 1.2.2
Bluetooth: Version 1.9.5f4, 2 service, 0 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9120821AS, 111.79 GB
Parallel ATA Device: MATSHITADVD-R UJ-857
USB Device: USB2.0 Hub, Up to 480 Mb/sec, 500 mA
USB Device: Logitech USB Headset, Logitech, Up to 12 Mb/sec, 500 mA
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA
USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA
USB Device: Generic Hub, Macally, Up to 12 Mb/sec, 500 mA
USB Device: USB Receiver, Logitech, Up to 12 Mb/sec, 100 mA
USB Device: Macally ICEKey Keyboard, Macally, Up to 12 Mb/sec, 200 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
FireWire Device: ST3300631A, Initio, Up to 400 Mb/secPrime suspect is unsanity.ape. Delete it.
If you are updating Safari (or just have):
Input Managers and other plug-ins from third parties can do as much harm as good. They use a security loophole to reach right into your applications' code and change that code as the application starts up. If you have installed 10.4.11 and Safari is crashing, the very first thing to do is clear out your InputManagers folders (both in your own Library and in the top-level Library), log out and log back in, and try again.
So, disable all third party add-ons before updating Safari, as they may not have been updated yet for the new version. Add them back one by one. If something goes awry, remove it again and check on the software manufacturer's website for news of an update to match your version of Safari. Remember: Tiger up to 10.4.10 used Safari 2.0.4 or, if you downloaded it, Safari 3.0.3 beta. Safari 10.4.11 uses Safari 3.0.4 which is not a beta. If Safari 3.0.4 on 10.4.11 is not the fastest browser you have ever used, then something is wrong!
Moreover, trying to revert to Safari 2 when running 10.4.11 can have repercussions, as Safari 3.0.4 uses a completely different webkit on which other applications like iChat, Mail, Dashboard widgets etc also rely.
Most errors reported here after an update are due to an unrepaired or undetected inherent fault in the system, and/or a third party ad-on. Two such add-on that have been frequently mentioned here, among others, for causing such problems are Piclens and Pithhelmet. If you have them, trash them and go the developer's sites to see if new versions are available for Safari 3.0.4.
You should also ensure, if you are running Tiger 10.4.11 or Leopard, that you have downloaded and installed the correct version for your Mac of Security Update 2007-009, which also deals with the Quicktime/Flash issues you may have experienced, as well as the latest Java update. -
Please Help! My Pages, Keynote & Numbers won't open
Updated Keynote (6.2.2) , Pages (5.2.2) & Numbers (3.2.2) August 25th
Updated to Mavericks 10.9.4 September 10th.
K, P & N would not open before or after system upgrade. When I open the app, it takes me to my Documents folder. I can't even download them again because they say installed. If I deleted them, can I re-add K, P & N for free? They came with my computer.Hey Jen127,
Thanks for the question. When you open Pages, Keynote or Numbers, an “Open” dialog appears. This dialog allows you to choose to open a document (defaults to showing your Documents folder) or open a file from iCloud. In the bottom left corner there is also a “New Document” button:
Create or open a document - Pages Help for Mac
http://help.apple.com/pages/mac/5.0/#/tancdeedb11c
Thanks,
Matt M. -
I have Windows 8 and Itunes 11.1.2. When I click on the Itunes desktop shortcut, Itunes won't open. I just the icon go to the taskbar and nothing more. Please help.
Delete the shortcut and make a new one. The 'real' application will probably be fine if you launch it from the Start/Programs menu.
-
I installed creative cloud to my desktop and it won't open. The icon bounces but nothing happens, I tried uninstalling and reinstalling but I think I screwed it up more. Please help!
Dd7 do you receive any specific error messages? What version of Mac OS are you using?
-
I have updated my Imac to Mavericks and now my parallells won't work and I have reinstalled as per the instructions. Please help as all my data is on a hardrive that is formatted for PC.
Yes I just discovered that this morning but I have purchased another external harddrive and formatted it for both and am in the process of transferring the files across it and then I will erase the old harddrive and reformat it so I can use it.
I have learnt to format harddrives from this experience but am happy to see the back of parallells.
Thank you for your help though it is much appreciated. -
Hello to you all,
My Macbook Air won's boot up and upon diagnosis, i realized my startup disk is full to 99% even with 2GB Hard Disk space. It wont also enable me boot into safe mode too.
when i power up, i get this prolong gray screen which wont change screen but remain so. Infact i am handicapped.
Please help as all my work documents and project files are on this machine and i can't afford to loose them all...
Please, should you have any solution please send me the details to [email protected]
Thanks you a millionh times.
Al.The MBA seems to cause several problems to several users on boot ups
On start up my MBA would not boot up the apple logo came on but only a blank screen appeared no fan i followed several start up recommendations but to no avail so I took the MBA to the nearest Apple repair centre again the same symptoms on start up ......very sorry sir you need a new mother board that will be $500 not feeling confidant in the product declined and was going to put it on ebay for spares.
On return home I pressed the start up button and it started normally everything was working fine i decided to reinstall all the software what has caused the problem I have no idea but it is after several attempted reboots it finally started on its own so don't give up if you have this problem it may come to life -
ipod touch icons/pictograms won't open by touching, only a voice speaking. can someone help please
Connect the iPod to your computer (USB or wifi) and turn VO off via iTunes. See:
iPhone: Configuring accessibility features (including VoiceOver and Zoom) -
I have an Equium A60 laptop and have lost all the icons on my desktop. I can find them by going via Start, Programs. Any ideas on how to retrieve my desktop?
Hi
Your issue sounds very strange and I cant believe that the icons are hidden without any action.
I think you have disabled the option show desktop icons accidentally.
Anyway please make a right click on the desktop and chose Arrange Icons by
(I think its a fist option on the top of this menu) Then you should see the option called show desktop icons. Please enable it.
After this procedure all icons should appear again. -
Someone stole my ipod. They erased it and i cant find it. Please help! How do i find it?
lost/stolen
No app on the iPod is required.
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected, on a computer browser go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number -
When iPhone is connected to PC, it shows in itunes but Autoplay does not open for me to copy photos. I tried the Control Panel, changing Autoplay settings but no use. I use a Windows Vista. Please help! All my little ones' pictures are on my iPhone 3GS.
I tried hard reset on my iPhone. I tried restarting laptop and iPhone. I tried a different laptop. I tried removing driver and reinstalling from Device Manager but did not find a driver other than "Apple Mobile Device USB Driver" under "Universal Serial Bus controllers" which I heard shouldn't be uninstalled.
Anything I haven't tried?
HELP!A bit confused by your statement
bcboarder wrote:
. I do not understand why the music is clearly on the Ipod but wont reconize it anywhere.
Are you seeing your music listed in the iPod screen, or in Win explorer as in your earlier post?
I can see all the songs in my Edrive>al's Ipod> Ipod Control> Music folder.
A corrupted iPod database, will report zero music used, and have your music size reported as others, so you wont see the music in the iPod screen. Sorry, I thought there was some hope for you with iPodAccess, in recovery of the corrupted iPod database with your ratings.
You can try to borrow and use the Mac Disk Utility ->First Aid ->Repair.
Of course, if your iPod Hardisk is in a bad state, from the Disk Diagnostic report, then all my suggestion are futile. -
I've downloaded and installed Lightroom 6. The icon is on my desktop, but it won't open. The older version is still there also, and it works like normal. How do I fix this.
Hi Alian,
Please try to follow the steps given in the article.
http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Regards,
Sumit Singh
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