Please help me! -5000 error code when DVD player is launched.

Everytime a pop in a dvd, I get a -5000 error, "initialization problem". Does anyone know what this is and how to fix it?
This is the internal drive I'm referring to.
G5 Mac OS X (10.3.2)

Well, I've tried out all that I read from that link and nothing worked for me. I pretty sure that I did everything properly but I'm not sure. When I go into the "user/library/ applications support" folder, there isn't a folder that says script or bookmarks. So I created some within that folder and nothing happened for me. Is this the right procedure?
The only thing that I haven't done is restore my whole system, which I really don't want to do.
Am I doing something wrong and/or is there anything that you can think of that will help?

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Verstuurd vanaf mijn iPhone
Op 25 jun. 2014 om 22:14 heeft "Barbara B." <[email protected]> het volgende geschreven:
error codes when installing elements 12
created by Barbara B. in Photoshop Elements - View the full discussion
Did you try to install before without removing anything that did get installed from your applications folder before trying again? You don't have the installer files in the applications folder, do you?
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