Please Help ME!!! "Cannot connect to iTunes store" Problem

Hi. I have a problem on my ipod touch. I try to update and download apps and then suddenly it says i cannot connect to itunes store (image below).
It really ****** me off. I thought its only for a day but its a week now and i still cannot conect to Itunes store. I even try to change the dns of my wi-fi, reset my wi-fi, reset all my setting, restore using itunes, and I even turn on automatic downloads (apps). Please help me. I really need your help. Thank you so much in advance.

i even go to this link: http://support.apple.com/kb/TS1368

Similar Messages

  • Help! Cannot connect to iTunes Store. Only thing shows up is white screen and iTunes Store words appear.

    Help! Cannot connect to iTunes Store. Only thing shows up is white screen and iTunes Store words appear.

    Hi Davin12,
    Here is an article with some troubleshooting ideas for when you are not able to connect to the iTunes Store:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Take care,
    - Ari

  • Please, help me with the ''Cannot connect to iTunes store'' problem

    The same common problem can't be fixed .. I tried every possible solution, none of them worked.I tried changing date and time, reset network settings.None of them worked with me
    Please help me to solve this problem

    Saw this on another post.
    Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
    In the meantime ...........
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • Please help! Cannot connect to Itunes with Iphone or on laptop!

    I dont know whats going on but I need someones help. I just bought an iphone today and cant log in into app store. It says "Cannot connect to Itunes store" when entering my apple id. I have made an account online. The weird thing is that my girlfriend account logs in just fine. Same thing with the Itunes on out laptop. I can sign in to Itunes with her account just fine, but when i sign in with mine it says "We cannot complete your itunes store request, an unknown error occured (0x800B010F) There was error in the Itunes store please try again later" But how can that be possible if my girlfriends account logs in perfectly fine? I made another account and nothing still the same, Help very frustrating since we just moved from android. I did the time adjustment by switching the year and time and going back to app store, made a new account, reseted iphone, reseted settings, whats going on? Please help

    Start iTunes on your computer and make sure you are logged into your account. Now connect and sync your iPhone and Touch, disconnect and try again.

  • TS1368 Help! Cannot connect to iTunes store

    Please help!
    Every time I try to download an app or music onto my iPad I get cannot connect to iTunes store!
    It has only just started to happen and my iPhone is working fine, any ideas!?
    Thanks

    There are a number of threads from other people reporting the same iTunes connection issue, it looks like there might be a problem at Apple's end - but you could try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.

  • TS1368 Cannot connect to itunes store problem!

    hello dear friends i have iPhone 5S when I sign out from my apple Id for the last time, I tried to sign in again but a comment has showed on my screen like this: "Cannot connect to itunes store" I saw the all o apple support sites guides and did them but I have this problem yet.
    please if you can help me.
    Regards
    Ali

    I have this problem as well and have had for a number of weeks now. Have tried tech support to no avail. Have tried a number of different fixes from a number of different web site. Getting seriously pee'd off. Anyone have any suggestions?

  • IPhone 5 help with "Cannot connect to iTunes store"

    I just started having this problem whilst trying to download or upgrade apps in the Appstore. I've tried the change date/time setting, turn on/off wifi and reset all settings but no joy. What is the problem? What else could I try besides full erase?

    Just performed full restore and still joy...

  • I keep trying to buy a song on the itunes store but every time I enter my apple id it says "Cannot connect to iTunes store" help please!

    I keep trying to buy a song on the itunes store but every time I enter my apple id it says "Cannot connect to iTunes store" help please!

    Hello seth53,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Best of luck,
    Mario

  • TS3297 when I press the iTunes button on my ipod touch I get the message 'cannot connect to iTunes store' .  My wifi is working fine, I can connect to safari & you tube, no parental setting in place, and time and date are correct. Can anyone help please?

    When I press the iTunes button on my ipod touch I get the message 'cannot connect to iTunes store' .  My wifi is working fine, I can connect to safari & you tube, no parental setting in place, and time and date are correct. Can anyone help please? I have restored my ipod to factory settings and rest it.

    I also tried moving the date forward by a year and then moving it back to normal and it still doesn't work.  i can't find an automatic update of time zones on my itouch to turn this off.

  • I have no trouble viewing apps in the iTunes Store on my iPad. However, every time I try to install a new app, I get an error message after a while - cannot connect to iTunes Store. This issues cropped up two days ago on my new iPad. Please help...

    I have no trouble viewing apps in the iTunes Store on my iPad. However, every time I try to install a new app, I get an error message after a while - cannot connect to iTunes Store. This issues cropped up two days ago on my new iPad. Please help...

    JUst experienced the exact  same problem after changing password.Getting same message. Hope someone has an answer for this.

  • Hello, Honestly I just updated my 4s and my iPad 3 to iOS 6 and when try to press on the Music app or the iTunes app it says "cannot connect to iTunes Store" Could you please help me with this thank you so much, Charbel from Lebanon

    Hello, Honestly I just updated my 4s and my iPad 3 to iOS 6 and when try to press on the Music app or the iTunes app it says "cannot connect to iTunes Store" Could you please help me with this thank you so much, Charbel from Lebanon

    See these previous discussions help.
    App Store Updates (but only Updates)...: Apple Support Communities
    Apps suddenly don't update: Apple Support Communities

  • TS1368 I cannot connect to iTunes store using iTunes. 'Secure link to iTunes store failed'. Please help!

    I cannot connect to iTunes store using iTunes. I have version 11.0.2.26 on Win 7 pc. I have had no problems until recently. Can't say exactly the problem began as I don't normally use my computer to access the store but my last successful access according to iTunes diagnostics was 28th Feb 2013 (if thats useful?!)
    I've run the Network Connectivity Test in iTunes diagnostics and I got the following results:
    - Network interfaces verified.
    -Internet connection verified.
    -Secure link to iTunes failed.
    When I click the help button next to the 'Secure link to iTunes failed' message I get the following:
              ''iTunes Help is unavailable because your computer isn't connected to the internet.'
    My pc is connected to the internet. I've checked firewalls. Windows firewall is off. I'm running AVG internet security 2013. Iv've checked the firewall settings on that and iTunes is not being blocked.
    Getting kinda frustrated. Can anybody help please???

    I seem to have tracked down the problem. AVG Family Safety software was causing the issue somehow. I have uninstalled it and iTunes now working. I will contact AVG for a solution as I now have no way of blocking certain sites.

  • Whenever I open itunes in my ipad a message comes "cannot connect to iTunes Store"...help to get it right please

    Whenever I open itunes in my ipad a message comes "cannot connect to iTunes Store"...help to get it right please, I have  the new I pad and I was able to connect to iTunes before,and I use 3 g network..there is no network problem for sure because I could use safari and App Store perfectly...

    Make sure cellular data is turned on..I checked and it was on
    Tap Settings > General  > Cellular
    Switch Enable 3G to off then back on.
    Same for Wi Fi. Tap Settings > Wi-Fi. Switch off then back on.'
    Then restart the device.
    edited by:  cs

  • I cannot connect to my appleID from my Ipad. It show "cannot connect to iTunes Store" What's happen?Please help me

    I cannot connect to my apple ID with my Ipad, it was show "cannot connect to Itunes store" What happen? Please help me

    HI there,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    -Griff W.

  • TS3297 when i try to access itunes store..i get a message saying 'cannot connect to itunes store..PLEASE HELP!!!

    when i try to access itunes store..i get a message saying 'cannot connect to itunes store..PLEASE HELP!!!

    Hello Ducati848,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/ts1717
    Best of luck,
    Mario

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