Please help me delete files and empty the trash..

I am unable to empty the trash and also delete files from an extrnal HD.
Its so ridiculous. Finder ***** big time again.
Is there a simple solution without having to read pages of instructions or open terminal and start typing things i dont understand that could harm my mac?
thanks

Some of the suggestions you may have already tried:  http://support.apple.com/kb/ht1526 You can't empty the Trash or move a file to the Trash
What to do when the Trash won’t empty
Apple admit it
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Apple involvement. Apple may respond to questions but does not formally provide technical support on the Site. Any information that is provided by Apple or Apple employees is offered on an "AS IS" basis without warranties of any kind.
Post your complaints/concerns/suggestions on the Product Feedback website.

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