Please Help Me! Encore giving error message on Build: "fatal error", Code: "6", note: "video buffe
Hello,
I have been trying to build a project (a 50gb Blu Ray disc) for the last couple of days and I keep getting an error message I have never gotten before. The error says: "fatal error", Code: "6", note: "vide buffer underflows Total bitrate is too high near..."
I don't know why this is happening. I build this entire project from the ground up once before using the exact same assets but I accidently deleted that project file so I had to put it together again. But it was practically identical. And it would build the project just find. I deleted the cache folder. I deleted the main video timelines and recreated them. I made sure the transcode settings for bitrate were not too high. I did everything I can think of.
Can someone please help me? I have no idea what to do now. The frustrating thing is that the error message doesn't tell me what asset the problem is with or anything. This is a rather complicated project. I have two full length movie files (about 90 minutes each) and seven video special features. I have five audio tracks and a couple of subtitle tracks. I don't have any idea what asset is causing the problem!
But I used all these same assets before and I built the project perfectly. And it is not the subtitles because I deleted the subtitle tracks and I still got the error message.
Is there any way of knowing what assets are causing the problem? How can I fix this?
I have a number of people who are waiting for the completion of this disc so I need to get this resolved pretty soon.
Thanks.
The error says: "fatal error", Code: "6", note: "vide buffer underflows Total bitrate is too high near..."
What is the rest of the error message?
What version of Encore and what operating system?
using the exact same assets
What format? Already transcoded m4v/a3c 5.1 or what? Does Encore show them for Bluray as "Do Not Transcode"?
What were the export settings, particularly bitrate?
Is there any way of knowing what assets are causing the problem?
Not through the error message.
Rather than deleting elements to see what causes it, I would add elements (e.g. you got the error, deleted the subtitle tracks, and still had the error, leaving the possibilit that a cache or similar is contining the problem even if the subtitles caused it).
So add just the menus and timelines, no extra audio, no subtitles,
When starting a new project, make sure you are using a new name for the project.
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