Please help me get my profile back - I've tried all your suggestions and no dice. Please HELP!

I downloaded Firefox 18.0.1, had a problem with a file that wouldn't close ("something".ini), rebooted the Mac, tried to open Firefox, couldn't and had to download it again. Now, no profile. Use all of your support workarounds, no dice. I need my profile, a lot of the work I do involves research and some of the stuff isn't replaceable. Please help! I promise to be better in the future.

Sounds like a problem with the profiles.ini file.
*http://kb.mozillazine.org/profiles.ini_file
You can try to restore the profiles.ini file with the Time Machine if you haven't reset Firefox or otherwise created a new (default) profile already.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

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I recently changed my password to my apple id and was able to log into everything fine except the icloud on my ipad. It reverted back to an old apple id and I don't know the password. I have tried all the suggestions and no luck.

I recently changed my password to my apple id and was able to log into everything fine except the icloud on my ipad. It reverted back to an old apple id and I don't know the password. I have tried all the suggestions and no luck.

You didn't say what you've tried, but f the old ID is an earlier version of your current ID, temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

TS1440 A flashing question mark appeared when I started my MacBook Pro, I've tried all the suggestions and nothing has worked. How can I back up my current files so I can reinstall Mavericks?

I recently did a manual reboot after my MacBook Pro had frozen, and instead of the usual Apple and loading icon, it gave me the flashing question mark on a folder, which I've never encountered before. I looked up some possible reasons on my PC, and after reading that there's a problem with my HD I tried looking up how to back up my files so that I can do a clean reinstall of Yosemite (latest ver.). However, I've never used anything like Time Machine or anything else that could back up all my files, so it didn't sound like I could do anything about that at this point. I've also tried going into Disk Utility and attempting to repair the disk image. There was only 2 available, disk0 and the base system. I verified the base system, and told me there was nothing wrong (it didn't give me the option to repair anything either, on both available options). I don't think this is the right thing though, since my drive was called MacBook Pro HD. So basically this is the point I'm at now. Is there anything I can do that will repair my HD without erasing all my files?

I've tried all the suggestions and nothing has worked.
I verified the base system, and told me there was nothing wrong
Hold the option key on boot to see if you can select your Macintosh HD.
A flashing question mark or globe appears when you start your Mac - Apple Support
You can boot into Recovery and re-install the OS X on top of what you have. It will preserve your user data.
command R on boot.
Recovery http://support.apple.com/kb/HT4718

How do I get my money back if I tried buying a song and I put my iPod touch on sleep mode, I turned it back on and it had already charged me and the song didn't download and as a result, I didn't have enough money to get the song.

How can I get my money back if iTunes has charged me twice for songs that never downloaded?

To get the track downloaded, see:
http://support.apple.com/kb/ht2519
As regards the duplicate charge, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

I've tried all listed suggestions, and Firefox still crashes or hangs. Help!

I have disabled add-ons, reset Firefox, uninstalled and reinstalled Firefox, checked my firewall, ran Malwarebytes antimalware, checked my Windows for updates, reviewed everything in the action center. In short, I have spent countless hours trying every suggestion I can find. This is recent, and disabling. There are no new programs or changes since Firefox last worked well.
Firefox will open, but when I click on anything at this point, even the firefox tab at the top of the page, it does not respond. The page will not respond to any clicks, no matter how long I wait. The program just hangs and never works again. The program will restore any open pages I may have had, but nothing will actually work if I click on it. Back to not responding.

Note that there are a lot of specialized malware detecting and cleanup programs and each of them have their own purpose and can detect other kinds of malware and spyware. 
There is no program that can detect and remove all malware (Norton and other payed software won't do this as well), so it is important to run a scan with more than one program. 
Malwarebytes' Anti-Malware is a good program to start with, but may not be sufficient.
Do a malware check with some malware scanning programs on the Windows computer. 
Please scan with all programs because each program detects different malware. 
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: Home Page: http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

TS4429 9 months 6 replacements and still the no service problem. Only a restart will bring the service back.I have tried all the suggestion to fix this but it is still happening. Please Help

I have had 6 replacement Iphone 4s and still my issue has not been resolved. What more must I do to have a telephone that can receive phone calls without me having to check it every 20 mins to make sure I have network service. Renewing the simcard has also not worked.

I was thinking that Kabel Deutschland might be the problem but my wife has a Iphone 3GS on the same network and she never has the no service problem. Also when I said I have had 6 replacements yes they all had at one time or another this issue with no service but they had other issues like not switching off or bright spots on the screen etc etc. Also the sim card has been replaced twice

How do I get lost data back, after update sync all pictures, notes and mail lost

How do you get pictures, notes contacts and mail back, lost after update on IPhone5

Restore the backup that you made when you last synced your phone to iTunes on your computer. Alternatively, if you enabled iCloud backup on the phone, you can restore from the latest iCloud backup by going to Settings/General/Reset - Erase all content and settings.

Fire fox will not start, no messages unless I try to get to profile mgr I've tried all posted fixes

Using windows vista. Had a bad virus but seems to have gone away with a system restore. Firefox will not start at all. I got this message on trying profile mgr:BuildID: 20110303024726
CrashTime: 1301283615
InstallTime: 1300418756
ProductName: Firefox
SecondsSinceLastCrash: 1443
StartupTime: 1301283615
Throttleable: 1
URL:
Vendor: Mozilla
Version: 3.6.15
Checked task mgr and firefox was not running. shut down and tried again. Unchecked the "read only" at user profile, again shut down to try again. I was not able to do any other fixes (start in safe mode, disable extensions) as I got no response. Internet explorer is able to start and access the web.

sorry, i was hoping my long Q from before was still retrievable. Using Vista and Mozilla
Version: 3.6.15, I had a virus yesterday. I used system restore which seemed to cure it but then Firefox no longer responds. It is not running in bkgnd, I uncked the read only inthe user profile, as suggested. Typically no error message except when I tried to access profile mgr, then I got:BuildID: 20110303024726
CrashTime: 1301283615
InstallTime: 1300418756
ProductName: Firefox
SecondsSinceLastCrash: 1443
StartupTime: 1301283615
Throttleable: 1
URL:
Vendor: Mozilla
Version: 3.6.15
I can get on the web with Explorer so its not a connection problem

My camera profiles under camera calibration (standard, landscape,etc) are missing since I've updated to 5.6. I have a canon 6d and my computer is a mac. How can I get these profile back?

My camera profiles (standard, landscape,etc) are missing (under camera calibration) since I've updated to 5.6. I have a canon 6d and my computer is a mac. How can I get this profile back?

Please upload one of the files to www.dropbox.com and post a public share link in a reply, here.
Show us a screenshot of the filename in LR that includes the extension of the file.
Right-click on one of these files and do Show in Explorer, then show us a screenshot of the files in the folder that includes the extensions--maybe a Details view.

HT4085 I have a I pad MD522LL/A version 7.0 and cannot get off of mute I have tried items in settings and moving back lock switch as well as volume any help

I have a I pad MD522LL/A version 7.0 and cannot get off of mute I have tried items in settings and moving back lock switch as well as volume any help

Hey there,
It sounds like you are unable to get any sound from your built in speaker on your device, even after toggling the side switch. I recommend the troubleshooting from the following article named:
iPhone: No sound or distorted sound from speaker
http://support.apple.com/kb/ts5180
Verify that the volume is set to a level you would normally be able to hear.
Ensure that there is nothing plugged in to the headset jack or the dock connector.
If the iPhone is in a protective case, make sure that the speaker port isn't blocked by the case.
Make sure that the speaker and dock port aren't clogged with debris. If necessary, clean it with a clean, small, dry, soft-bristled brush. Carefully and gently brush away any debris.
If an audio issue occurs when using a specific application, try testing other applications to see if the issue persists.
If the iPhone is paired with a Bluetooth headset or car kit:
Try turning off Bluetooth.
If you experience difficulties with the Bluetooth feature, follow these troubleshooting steps.
Restart the iPhone.
If restarting doesn't fix the issue, ensure that your iPhone is updated to the latest version of iOS.
If the issue is not resolved after restoring the iPhone software, please contact Apple Support.
The article title mentions the iPhone, but the steps are relevant for the iPad as well.
Thank you for using Apple Support Communities.
Regards,
Sterling

When I try to update to iOS5, iTunes gets stuck on "Backing Up" its been there for hours and it barely moves

When I try to update to iOS5, iTunes gets stuck on "Backing Up" its been there for hours and it barely moves. It finished backing up one then it went to a "Extracting Software" on the iTunes status bar up top and then it gave me an error saying something along the lines of "There was an error with the server" and back to square 1. Ive been trying since the morning and same problem. Always stuck on the backup, help?

You may have lost your connection to the apple server or connection with your itunes library.
1) You will need to shutdown Itunes and disconnect your iphone from the USB cable.
2) Reconnect your Iphone to the usb cable, wait for the device to be recognised and or drivers to be installed.
3) once all ok, your itunes should automatically open up/connect (if you have this setting set on), otherwise double click your itunes icon on your desktop.
4) once all sychronised and connected. go to Summary tab and UPDATE your iphone again.
Hope this works for you, as this happend to me and tried the above steps and wala!!! all good.
If the above still fails, restart your pc/apple and turn off/on your modem and then try again.
this normally happens if your connection from your device to the itunes hangs or looses its connection, or have a bad connection to the internet / apple server.
in windows the RPC Locator is normally the cause of this, in apple i have no idea (as im not an apply user).
Give it a shot!
if this helps you and works ...why not rep/like my response up!

I reformatted from lion back to snow leopard how do i get my music back i have it on my iphone and when i sync up i still do not have my music on my mac how do i transfer it back to my mac

i reformatted my mac pro from lion back to snow leopard how do i get my music back. i have it on my iphone and when i sync up i still do not have my music on my mac how do i transfer it back to my mac.

Wow, you didn't make a backup of your files first?
You shoudl have come here first for help before doing that.
https://discussions.apple.com/message/16276201#16276201
All I can say is make sure you have the same account name on the computer like before, even if you have to create a new user under System Preferences>accounts, then log into your itunes account with that and try to reverse sync from the iPhone like you would normally.
Apple doesn't expect one to go backwards, so they are not all that friendly, you may have to ask around on MacRumors for third party software that can reverse sync from iOS devices.
Good luck

HT4972 My iPhone 4 is using 4.3.3 and I want to update to iSO 6.1. I can back it up and it starts to download it through iTunes but then I get an error message 0xE8000067. Tried all the things on the apple support site. None worked.

My iPhone 4 is using 4.3.3 and I want to update to iSO 6.1. I can back it up and it starts to download it through iTunes but then I get an error message 0xE8000067.
Tried all the things on the apple support site (checked USB port, deleted the 3 exe files in Task Manager, tried a new cable). None worked. Got the same message on my old computer.
Any ideas??

Amazing help from apple support over the phone. Restoring the computer fixed the problem.

HT1414 How do I get recent pictures back if I restored my old iPhone and it brought back the old pictures but the new ones are gone

How do I get recent pictures back if I restored my old iPhone and it brought back the old pictures but the new ones are gone?!?

Sorry your pictures are gone.
you should be doing this for all your pictures/videos http://support.apple.com/kb/HT4083 that way you can sync it back via itunes.

I reset all the settings last night, now I cant get any icons up, plus I'm on a local computer that cant download itunes, anyone know how i can get my screen back to normal? All it shows is the itunes sybol with the usb cord connecting to it.

I reset all the settings last night, now I cant get any icons up, plus I'm on a local computer that cant download itunes, anyone know how i can get my screen back to normal? All it shows is the itunes sybol with the usb cord connecting to it.

Your only option at this point is to connect the device to a computer running iTunes so you can restore it.
B-rock

Please help me get my profile back - I've tried all your suggestions and no dice. Please HELP!

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