Please help me, I'm about to lose it!!!

I'm going to keep this short as possible.  I recently switched ISPs and have not been able to get my TC to connect me to the internet.  I reset the TC so that it would forget my old network settings.  I discovered I have a bad WAN port (since no matter what I do, before and after resetting the TC, the light above the WAN port does not illuminate when I plug in an ethernet cable), therefore I put the TC in bridge mode and still no success.  I just don't get it!!
I am so tired of buying supposedly nice things because they are "reliable" and then they don't work.
If it helps I am using an iMac with Mountain Lion OSX and my TC is a 2TB that is just over 1 year old.
Thanks,
Chris

Unfortunately, another of many features that were dropped in the "upgrade" to Lion and Mountain Lion.
Shaitzen.. what were they thinking; Or smoking??
It is basic requirement to lock speed of a port.
I hope Mr CWhitmarsh you do have AppleCare because otherwise this could be expensive episode.
Try and figure out how the port got damaged.. did you have electrical storm for instance.. were other network devices taken out?? It is unusual to have just a single port on a single router.
If the TC is just over a year it is out of warranty but should be a gen 4.. can you just check the rubber mat for the model number. A1409 it should be.. please confirm.
If it is actually a bit older and gen 3 we are starting to see board faults which could include losing ethernet.. try leaving the TC off for a day and checking when you start cold.. it might only work for a few minutes but watch carefully.. even as it powers up, watch for the telltale flash of all the leds on the ethernet ports.

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