Please help me, I recently had to reset my computer and lost my entire hard

Hard drive. AFter getting the computer to work again, I reinstalled my Itunes software. I then wanted to transfer my music from my IPOD to my computer. I followed the step by step support instructions and after it told me to click "Consolidate library" nothing happened and i did not know what to do next. Now the music i had on my IPOD is gone and none of my songs are on my ITUNES. All the music i had on my IPOD were playlists. Please tell me there is a way to get my music back. I called Apple support and they told me to try here. I learned a painful lesson after losing my entire hard drive, to back stuff up. The only thing that survived was the music on my IPOD and now that's missing. I am sooo upset, please if anyone can help me recover my songs i would be so happy and appreciative. Thanks for any and all responses and help.

Thanks for reading my problem and taking the time to answer. The biggest crime of all, is that i followed APPLES SUPPORT page to the letter. It not only didn't help me, but it made my situation worse. Then i call apple to get help on a problem their own information caused, and they tell me i can pay something like $60.00, just to see if they could help. I asked the rep what happens if you can't resolve my issue, and the response was not good. SO basically they caused me to lose all my music and then ontop of that, they wanted to charge me $60.00 just to tell me that "yes your music is gone, and no we can't get it back." what a company. You are right about that long weekend with my cd's. Take care and have a great day.

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