Please help me i update software ios 6 and its kill my iphone
hi. im using iphone 4, 16gb yesterday i software ios 6 and its kill my cell no charging nothing just onlu logo blinks i report it at apple support center but still the same even its not charging just sign of flash coming... please help me i dnt have backup so i have to restore first ..
http://support.apple.com/kb/HT1808
Go through this troubleshooting
Similar Messages
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What happened to my music? I updated to iOs 6 and its all gone.
What happened to my music? I updated to iOs 6 and its all gone. I pay for the iCloud music storage, but I currently have no access to my music.
iTunes Match was not working after I upgraded to iOS 6. It was solved by connecting the iPhone to the computer, backing up the iPhone, and then doing a restore to factory settings. After that everything is working fine.
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I Have just updated to iOS 8 and have lost all my Pages docs this is a huge disaster. Is there any way to get them back ? I hope that they are in the cloud but I have never used it to get anything back before. Can any one help. Is it possible to do this without a PC or laptop?
You really need to try this on a computer, not on the iPad.
Seeing how what is in the cloud is also on the iPad, if the content is not on the iPad, there is a good chance that the content is lost. But you can try logging into www.icloud.com in a web browser on a computer and log into your account and see if you can get into the Pages app. You may have to sign up for iCloud drive if you didn't do so already. Make SURE you that you read the blurb that will pop up in that window in iCloud for more information. -
Strange error when installing iTunes 10.5, please help (need to update to iOS 5)
I am running Windows Vista Home Basic (32-Bit)
I have used iTunes for years, while owning various iPods and an iPhone 3g.
Today I bought an iPhone 4 and came home looking to immediately update to iOS 5, while installing I got this error:
After searching around, I decided to uninstall all Apple programs and reinstall starting at iTunes 9.
I also ran Windows update and everything is up to par.
I still recieve the same error, please help!what was the answer to work around this error message.. i am having the same problem trying to unistall quicktime..
thanks -
Please help! Cannot update software. What to do?
I installed mackeeper on my new mac, I know very stupid of me, and now i have uninstalled it but i can't update my software any more. I run the updater and after dowloading, the system restarts and then starts to install the items. But mid way it stops and says it was interupted and cannot complete the installation. I have already tried 4 times. Please help! I don't know if the mackeeper did sth to it or not
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select "/var/log/install.log" from the file list. Post the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time.
Post the log text, please, not a screenshot. If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into a message.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting. -
I am trying to update a 4s. The update did not work for some reason. Now I need to restore the iPhone. When I connect the usb to the computer and phone it says I need to restore. So, I click to restore. It starts extracting the software. But I am continually getting the same error message that it cannot complete for unknown error. I have been working on this for 5 and a half hours. I'm tired, mu husband needs his phone and apple support is a joke and of course I can't find any answers anywhere. Please help!
Hi MB2751,
As an iPhone user myself, I know it must be very much a problem to have the phone out of service because of an error such as you are seeing. Let's see if we can get you back up and running.
I would suggest that you troubleshoot using the steps in this article -
If you can't update or restore your iPhone, iPad, or iPod touch
Thanks for using Apple Support Communities.
Best,
Brett L -
I updated my 4s today and it completely reset and when it came back, my contacts and and messages were gone.
I tried to restore from my computer, but it won't bring back the contacts or texts????
Lost, please help!Cool.
See the user tip Backup your iTunes for Windows library with SyncToy for a suggested backup regime.
tt2 -
Hey wifi bluetooth stopped working in my iphone 4s please need in serious help for it
Well, a couple of things...
First off, noise gating is rarely--if ever--going to yield perfect results for the application you're suggesting. I'm not just talking Audition--I'm talking every hardware or software noise gate I've ever used. The change in ambience as the mic opens and closes, coupled with the inevitable clipping of the beginnings or ends of words makes it a not-very-good tool for voice recording. I tend to use it for things drum kits with multiple mics but rarely for voice.
If I was you, before looking for an electronic solution, I'd be seeing what gains you can get with a physical re-arrangement of your recording set up. Obviously, I don't know the details but things like adding a pop screen, moving the mic a bit farther from the desk, making sure the papers you shuffle are in the null of the mic, perhaps hanging something soft behind you to deaden reflections, etc. may pay bigger dividends than noise gating.
Having said all that, setting up a gate tends not to be something I do by numbers but, rather, adjust by ear and instinct. Perhaps if you could post a brief sample of an untreated voice, we could have a play. Alas, this forum doesn't support direct uploads of audio so you'll have to use one of the many services that allow you to post for downloading...things like Dropbox or Box.net. -
Please help.... New MBP and its a disaster
I bought a MBP i5 4GB in December thinking that it would be a high performance machine, I would at least expect it to do the basics in a reasonable amount of time. Trying to play a youtube video today in Safari and it stalled more than 10 times even though the video is fully downloaded, DSL is 15MB line connected over 802.11N with a perfect signal. MBP is generally slow stalling between applications, hanging.
Ive had a mac mini for about 3 years now and never had any problems with it. Ive been using Windows for about 18 years and really like it but can get a bit boring when you know it inside out.
With Windows, if you fill the partition which Windows is located on to 80% or even 90% of its capacity it will not impact on performance. I have read that filling the Mac drive/partition can have a serious impact on performance, is this true?
Im so disappointed with the performance of my MBP, im ready to smash it to pieces. In an effort to gain the performance im looking for from it, im swapping out the stock hdd for a Crucial RealSSD C300. If this doesn't solve the problem, it goodbye MBP, hello "half the price, twice the performance" machine. Is anyone else having these problems from their MBP? Any suggestions as to how I can improve the performance?
The MBP feels very basic, with no biometric scanner, no eSata and it weighs a tonne. Im sure ive missed a number of features which are standard on the majority of Laptops these days. Another thing im missing a lot from Windows is the ability to call up a Run Prompt (Windows R) type in a command/program (intl.cpl, compmgmt.msc, mstsc, c:\program files\...., \\192.168.1....,cmd, control, etc). I have since come across (Mac Space) for spotlight but I dont think its as easy to have a guaranteed match every time, maybe I just need to get to know what to type to ensure the top hit is exactly what im looking for. I also recently discovered Mac Down/up to move through folders as suprisingly Enter does not open a folder, no it renames it... I think this is an example of Apple trying to do things differently to Microsoft just purely for the sake of being different but failed to consider convenience/efficiency. Its a question of one key or two to do the same task.
The one thing which annoys me the most, is that after numerous revisions of the Mac OS, there is still no cut and paste. Apple's reason being that there is a risk of losing files because if you cut a file then it might be gone if you forget to paste it... Maybe someone needs to break it down for Apple what we mean by Cut, its:
1. Mark for move
2. Copy the file/folder to the location where it has been pasted
3. On completion of the copy, delete the original file/folder
You can drag an item to a new location, presumably because theres no risk of you forgetting to paste it and it becoming lost but you can't ctrl x and ctrl v (Command X and Command V (Just to be different)) in case you forget to paste. MS have had Cut and Paste since the very first GUI and theres no problem with it. I know theres a number of ways of hacking the OS to get this functionality but it should be standard or at least optional.
Im also really missing Windows E for Windows Explorer, why Apple did not just use Mac F for finder and Ctrl F for find within an application??? I suppose it was just another case of wanting to be different and screw convenience/efficiency. The closest thing ive found is (fn ctrl F3) but its not guaranteed to always launch Finder, I guess the only option is to hack the OS again like before to get the move functionality.
Another question someone may be able to answer...
In IE if I type Apple in the address bar then press *Ctrl Enter*, it completes the address to http://www.apple.com . If I try the same in Safari replacing ctrl with Command it does complete the address but in a new tab. Actually, ctrl enter seems to complete most addresses but it seems like theres a web search in the middle? Will it always just add http://www. .com to the contents of the address bar? or is it searching for a closest match?
I was running a Windows 7 VM through Parallels but I gave up on it because of the poor performance, the MBP is so bad its unusable... I have an old Dell Latitude D600 (Dinosaur) which performs better than the MBP.
/RantThis is how I feel when I use my Mac:
http://cultofmac.cultofmaccom.netdna-cdn.com/wordpress/wp-content/uploads/2010/1 0/Slow-Computer-Collage1.jpg
Well today the MBP just gets even better, it was sleeping and I opened it up to do some work when I was greeted with a notice You need to restart, please hold down the power button..... i.e. Anything you were working on has just been lost. There must be something wrong with this machine?
Are these events from Console anything to be concerned about?
Feb 14 21:58:52 MacBook-Pro KernelEventAgent[38]: tid 00000000 received event(s) VQ_DEAD (32)
Feb 14 21:59:47: --- last message repeated 2 times ---
Feb 14 21:59:46 MacBook-Pro Safari[8152]: INSERT-HANG-DETECTED: Tx time:4.712317, # of Inserts: 7, # of bytes written: 307093, Did shrink: NO
Feb 14 22:00:22 MacBook-Pro Safari[8152]: INSERT-HANG-DETECTED: Tx time:5.606298, # of Inserts: 23, # of bytes written: 67275, Did shrink: NO
Feb 14 22:00:26 MacBook-Pro Safari[8152]: INSERT-HANG-DETECTED: Tx time:3.395219, # of Inserts: 5, # of bytes written: 11137, Did shrink: NO
Feb 14 22:00:41 MacBook-Pro Safari[8152]: INSERT-HANG-DETECTED: Tx time:4.161092, # of Inserts: 3, # of bytes written: 567451, Did shrink: NO
Feb 14 22:00:50 MacBook-Pro Safari[8152]: INSERT-HANG-DETECTED: Tx time:3.533573, # of Inserts: 38, # of bytes written: 247035, Did shrink: NO
Feb 14 22:04:49 MacBook-Pro mDNSResponder[18]: PenaltyTimeForServer: PenaltyTime negative -73695, (server penaltyTime -1264158219, timenow -1264084524) resetting the penalty
Feb 14 22:05:11 MacBook-Pro Safari[8152]: INSERT-HANG-DETECTED: Tx time:3.889702, # of Inserts: 2, # of bytes written: 9078071, Did shrink: NO
Feb 14 22:05:36 MacBook-Pro Safari[8152]: INSERT-HANG-DETECTED: Tx time:24.416692, # of Inserts: 0, # of bytes written: 0, Did shrink: YES
Feb 14 22:06:01 MacBook-Pro Safari[8152]: INSERT-HANG-DETECTED: Tx time:24.999482, # of Inserts: 1, # of bytes written: 17022, Did shrink: YES
Feb 14 22:06:21 MacBook-Pro Safari[8152]: INSERT-HANG-DETECTED: Tx time:20.236561, # of Inserts: 0, # of bytes written: 0, Did shrink: YES
Feb 14 22:06:43 MacBook-Pro Safari[8152]: INSERT-HANG-DETECTED: Tx time:21.189691, # of Inserts: 11, # of bytes written: 159536, Did shrink: YES
Feb 14 22:06:57 MacBook-Pro Safari[8152]: INSERT-HANG-DETECTED: Tx time:14.442057, # of Inserts: 0, # of bytes written: 0, Did shrink: YES
Feb 14 22:21:56 MacBook-Pro Safari[8152]: INSERT-HANG-DETECTED: Tx time:4.502820, # of Inserts: 0, # of bytes written: 0, Did shrink: YES
Feb 14 22:25:07 MacBook-Pro Safari[8152]: INSERT-HANG-DETECTED: Tx time:10.774557, # of Inserts: 0, # of bytes written: 0, Did shrink: YES
Feb 14 22:29:30 MacBook-Pro Safari[8152]: INSERT-HANG-DETECTED: Tx time:3.474486, # of Inserts: 0, # of bytes written: 0, Did shrink: YES
@eww
I continue to use Windows on a daily basis, I am a system administrator for a Windows environment for 1200 users. I would like to get to know Apple's operating system better, I find your comment unhelpful and immature.
@Baumkartoffel
*• If a fully downloaded video playing in Safari is stalling, what would the DSL speed and 802.11g signal have to do with it, since it has been fully downloaded? Have you considered playing videos in a dedicated video player such as VLC (or even iTunes)?*
Video content on youtube is flash based, I dont think VLC or iTunes is capable of playing flash content, this is something I expect of any browser (with a flash plugin of course). The reason I mentioned the speed of the DSL and wireless signal was just in case some Johnny know it all came along and tried to say that maybe that was the issue. Flash video content fails to play smoothly if I wait for it to finish downloading or if I try to play it without waiting. I wouldn't be surprised if someone tries to make out that the problem is Adobe's flash plugin rather than Apple's Browser/OS/Hardware even though the plugins work without issue on a number of operating systems in different browsers. It was 802.11N btw, not 802.11g.
*• Where did you read that a filled Mac partition can have a serious impact on performance? Did that source give any further information, such as how full the partition need be to affect performance — 80%? 90%? 95%? 99.44%?*
http://guides.macrumors.com/EnhancingPerformance_of_yourMac
http://macs.about.com/od/usingyourmac/qt/Mac-Performance-Tips-Keep-Plenty-Of-Fre e-Disk-Space.htm
http://www.cultofmac.com/why-is-my-mac-running-so-slow-macrx/62124
It seems as though all of these articles are referring to the drive being in a state where there is not enough space for the swap file and temporary files generated by the OS which I would expect to cause a problem. It was more when I was looking into the use of a SSD in the Mac that I was coming across information to indicate that the Mac may slow down by adding more files to it, this could be plausible through indexing or something else. From your experience of Macs, do you think this is the case?
*• What sort of performance are you looking to improve? You’d mentioned video playback; in which other areas would you like to see performance improvements?*
Switching between applications, opening applications, selecting a different tab within a browser, etc..
An example of slowness, when opening this page (http://forums.macrumors.com/showthread.php?t=676966) in the fourth tab of Safari it took more than 3 minutes to open.
*• If you were unhappy with the lack of a biometric scanner or eSATA, why did you buy the MacBook Pro? The MacBook Pro technical specification page on the Apple website clearly shows the 15″ MacBook Pro as weighing 2.54 kg; if that “tonnage” is too heavy a burden, again, why did you buy it?*
I can read the technical specifications. I bought the machine purely for no nonsense performance which it is failing to deliver. My point is that these are standard issue on the majority of laptops these days and for the price point that the MBP is at, I think its poor that it does not have these features. More money for less tech. I could accept the absence of these items if the machine was fast at the basics but it is not.
*• Apple has had its own set of keyboard shortcuts for many years. Try searching for "mac os x" keyboard shortcuts at your favourite search site to discover equivalents to your preferred Windows shortcuts. One can even customise the shortcuts by opening System Preferences and selecting Keyboard, then Keyboard Shortcuts.*
There is no direct key combination to open Finder by default in OS X. The only way to do it without third party tools that I have come across is:
There actually is a way to do this without 3rd party software. See below
I. Create a service
1) Open "Automator" - (Search for it in spotlight if you don't know where it is)
2) Double-Click on the "Service" button to create a new Service.
3) From the "Library" menu on the left hand side, click "Utilities"
4) From the list of Utilities, double-click "Run AppleScript"
5) In the main area, there should be a window that says "Run AppleScript". Above it, choose "No Input" next to "Service receives selected"
6) In the "Run AppleScript" window, replace (* Your script goes here *) with tell application "Finder" to activate
7) Click File --> Save As... and save it as "Finder Activation"
II. Create a Keyboard shortcut for the service
1) Open system preferences
2) Click "Keyboard"
3) Select "Services" from the left hand pane
4) In the right hand pane, Scroll down to the bottom. Under "General", there should be "Finder Activation".
5) Ensure "Finder Activation" is checked
6) Assign a Keyboard shortcut by clicking near the right side of the "Finder Activation" selection. The trick is to assign a shortcut that is not used by any of your favorite applications, since application-level keyboard shortcuts will override this.
Seems like a lot of hassle just to get a keyboard shortcut to open the default file browser.
*• If someone who was accustomed to using OS X chose to buy a Windows computer, would it be equally valid for that person to note that Microsoft chose to do things differently in Windows purely for the sake of being different from Apple, and that Microsoft had failed to consider convenience/efficiency for a person who was accustomed to OS X?*
Efficiency is not a matter of opinion, its a matter of fact. If it takes more keys/actions (ultimately time) to perform the same task in OSX than it does in another operating system, that makes OSX less efficient.
Take for example my last point of opening Finder:
The most efficient way I have found so far is to press *fn control F3* then press Enter
An alternative is to press *Command Tab* until you get to Finder, then press *command N*
In Windows, its just simply *Windows E*
When I say Apple is doing things for the sake of being different, Microsoft puts its minimise, maximise/restore and close buttons on the top right of its windows, Apple puts their Close, Minimize and maximize buttons on the top left of their windows. Ctrl C, Ctrl X, Ctrl V..... Command C, Command X, Command V. To be honest you may be right, im only seeing things from one perspective, someone coming from Mac to Microsoft may feel the same way.
*• I can’t answer your Safari address completion question, as I don’t regularly use Safari — my first choice is Firefox on OS X, Windows, and beyond, and I turn off address completion in Firefox. Maybe I’m a Luddite at heart. ;)
Luddite
•any opponent of technological progress
•one of the 19th century English workmen who destroyed laborsaving machinery that they thought would cause unemployment
Just dont make my MBP any worse than it already is
Any ideas why the MBP might be performing so poorly? Whats the best way to check a Mac's vitals? The HDD sounds awful, always busy... -
HT4623 Please help me to update iOS 7.0.3
Please help me to update iOS 7.0.3
Read though the article you referenced to find out how to update to the latest iOS level (which is now iOS 7.0.4)
See here: http://support.apple.com/kb/HT4623?viewlocale=en_US&locale=en_US
If you are using iOS 4 (or earlier) there is no Software Update in Settings. That feature was first added in iOS 5.
To update you will have to connect your iPad to iTunes on a computer (preferably the one you sync with and backup to).
See here: http://support.apple.com/kb/HT4972 -
I backed up my Iphone to itunes so i can do the new Update to IOs 7 and so now that i updated it i want to backup and restore and its not working, Please help!
An iPhone backup to a computer via iTunes stores the photos in a backup file that is only meant to be be used if needed to restore back to the phone. There is 3rd party "extractor" software available but otherwise the photos are not directly viewable.
The backup via iTunes was a good idea and your Camera Roll photos should be there and should be able to be restored to your new phone. However if it was me I wouldn't rely on that alone. I would also import the photos to a computer where you can see and verify that you have a copy. That is a good idea at any time (not just when you know you might need it). Any phone can be lost, broken, suffer hardware issues, etc at any time and lose all data on it. Following is a link with information on how to import the photos to a computer: Import photos and videos from your iPhone, iPad, or iPod touch to your Mac or Windows PC - Apple Support -
I have updated software on itunes and my iphone4 and at least 100 of my songs in itunes will no longer play or sync on to my iphone. They all have an exclamation mark! to the left of the song title in the library. Please help!
Read the threads over on the right under the heading of More Like This
Allan -
Trouble updating to iOS 5 on my wife's iPhone 4 connected to our iM, right before download finishes downloading iTunes comes back with the error message Software corrupted during download. Please check network settings and try again later, however there was no problem updating my iPhone to iOS 5 through iTunes connceted to my dell laptop on the same wireless network. What gives?
Try disabling your firewall; both on your PC and the external Firewall/Router.
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please help me to update and restore my iphone 5? beacause after updating to iOS 7, i can no longer updater and restore my phone. it always comes in error
I'm having the identical problem on my iPhone 4 after upgrading to IOS 7--no ability to update apps or download new apps. Here is what Apple tech support emailed to me:
I understand that you are unable to download or update applications after updating iOS7 on your iTunes. I know you must be eager to get this resolved and I will be happy to help you today.
... to help you better with this issue I would request you to please try this steps given below to resolve your issue.
Please follow this steps:
1) Double tap the home button
2) Hold down on an icon
3) Tap the red "X" on iTunes, and the App Store.
4) Tap Settings > Store > Tap your Apple ID, and choose sign out
5) Tap Settings
6) Tap General
7) Tap Reset
8) Tap Network Settings
Once it has been closed with multi-tasking, and you have rebooted the device in the network settings reset, please sign in, and try again.
Howevr, if you are facing the same issue than for this issue, you may need to call our AppleCare technical support team. A technical Advisor will be able to tell you about Apple's complimentary and fee-based support. The technical Advisor can also assist you in determining what option might be most helpful to you in this case.
Mildly amusing that the instructions for force-closing a program are the IOS 6 instructions, which do not work on IOS 7.
Otherwise I'm having a little success with this. Some apps (not all) are updating. It seems that a few more apps update each time I go through the process (close everything, sign out, and either reset or reboot, then go to the app store, sign in and try to update all). So far it has been a very lengthy, iterative process. -
Help please. I updated the iOS version and I couldn't understand an essence of synchronization of my files. Now memory of phone is empty: there are neither photos nor contacts... Whether it is possible to return everything if the backup copy too is empty?
Sorry to hear that, but this forum is for us, users, and what you need is someone from Xperia Care to find your motherboard and send it back, I don't think it'll be possible to retrieve any data from a broken motherboard.
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)
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