Please help me install Adobe Air. Nothing I've tried has worked.

Last week I joined the CC. I have successfuly installed "Edge Animate," "Edge Insspect" and "Photoshop." I tried to install Adobe Muse and have been unable to do so because I can't get "Air" to install. We're talking near a week of doing everything I could find, here on the forums, Adobe's support network, etc. Today I reset the hosts file and did everything that article told me to do. So far nothing has worked. The only thing I haven't done is to do a re-install of Windows 7. I need your help.

I have just leased Adobe Muse CC. When the Creative Cloud app tries to download and install the program it continues to fail installation. The error code is allways the same one.
Exit Code: 7
Please see specific errors below for troubleshooting. For example,  ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s)
----------- Payload: Adobe Muse 6.0.0.0 {9A554C9D-E12D-4205-8101-9F4337CD5673} -----------
ERROR: Third party payload installer InstallAdobeMuse.exe failed with exit code: 255
I've been going through this for three days. What happens to the "Third party payload installer: InstallAdobeMuse.exe?"

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    [2011-11-23:00:35:41] No installed runtime detected
    [2011-11-23:00:35:57] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
    [2011-11-23:00:35:57] Commandline is:
    [2011-11-23:00:35:57] No installed runtime detected
    [2011-11-23:00:36:15] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
    [2011-11-23:00:36:15] Commandline is:
    [2011-11-23:00:36:15] No installed runtime detected
    [2011-11-23:00:36:58] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
    [2011-11-23:00:36:58] Commandline is:
    [2011-11-23:00:36:58] No installed runtime detected
    [2011-11-23:00:36:59] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
    [2011-11-23:00:36:59] Commandline is:
    [2011-11-23:00:36:59] No installed runtime detected
    [2011-11-24:20:54:19] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
    [2011-11-24:20:54:20] Commandline is:
    [2011-11-24:20:54:20] No installed runtime detected
    [2011-11-24:20:55:19] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
    [2011-11-24:20:55:19] Commandline is:
    [2011-11-24:20:55:19] No installed runtime detected
    [2011-11-24:20:56:08] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
    [2011-11-24:20:56:08] Commandline is:
    [2011-11-24:20:56:08] No installed runtime detected
    [2011-11-24:20:56:10] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
    [2011-11-24:20:56:10] Commandline is:
    [2011-11-24:20:56:10] No installed runtime detected
    [2011-11-24:20:56:23] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
    [2011-11-24:20:56:23] Commandline is:
    [2011-11-24:20:56:23] No installed runtime detected
    [2011-11-24:20:56:24] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
    [2011-11-24:20:56:24] Commandline is:
    [2011-11-24:20:56:24] No installed runtime detected
    [2011-11-24:21:10:50] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-11-24:21:10:50] Commandline is:
    [2011-11-24:21:10:50] No installed runtime detected
    [2011-11-24:23:15:27] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
    [2011-11-24:23:15:27] Commandline is:
    [2011-11-24:23:15:27] No installed runtime detected
    [2011-12-09:21:24:09] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
    [2011-12-09:21:24:10] Commandline is:
    [2011-12-09:21:24:10] No installed runtime detected
    [2011-12-09:21:24:16] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
    [2011-12-09:21:24:16] Commandline is:
    [2011-12-09:21:24:16] No installed runtime detected
    [2011-12-09:21:24:26] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
    [2011-12-09:21:24:26] Commandline is:
    [2011-12-09:21:24:26] No installed runtime detected
    [2011-12-09:21:26:03] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
    [2011-12-09:21:26:03] Commandline is:
    [2011-12-09:21:26:03] No installed runtime detected
    [2011-12-09:21:26:53] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-12-09:21:26:53] Commandline is:
    [2011-12-09:21:26:53] No installed runtime detected
    [2011-12-09:21:27:32] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-12-09:21:27:32] Commandline is:
    [2011-12-09:21:27:32] No installed runtime detected
    [2011-12-09:21:28:19] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-12-09:21:28:19] Commandline is:
    [2011-12-09:21:28:19] No installed runtime detected
    [2011-12-09:21:33:58] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-12-09:21:33:58] Commandline is:
    [2011-12-09:21:33:58] No installed runtime detected
    [2011-12-09:21:57:26] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-12-09:21:57:26] Commandline is:
    [2011-12-09:21:57:26] No installed runtime detected
    [2012-08-10:15:53:50] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
    [2012-08-10:15:53:50] Commandline is:
    [2012-08-10:15:53:50] No installed runtime detected
    [2012-08-10:15:53:58] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
    [2012-08-10:15:53:58] Commandline is:
    [2012-08-10:15:53:58] No installed runtime detected
    [2012-08-10:15:56:45] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
    [2012-08-10:15:56:45] Commandline is:
    [2012-08-10:15:56:45] No installed runtime detected
    [2012-08-10:15:58:04] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
    [2012-08-10:15:58:04] Commandline is:
    [2012-08-10:15:58:04] No installed runtime detected
    [2012-08-10:15:58:07] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
    [2012-08-10:15:58:07] Commandline is:
    [2012-08-10:15:58:07] No installed runtime detected
    [2012-08-10:16:00:57] Runtime Installer begin with version 3.3.0.3670 on Windows 7 x86
    [2012-08-10:16:00:57] Commandline is:
    [2012-08-10:16:00:57] No installed runtime detected
    [2012-08-10:16:01:03] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
    [2012-08-10:16:01:03] Commandline is:
    [2012-08-10:16:01:03] No installed runtime detected
    [2012-08-10:16:01:54] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
    [2012-08-10:16:01:54] Commandline is:
    [2012-08-10:16:01:54] No installed runtime detected
    [2012-08-10:16:10:15] Runtime Installer begin with version 3.3.0.3670 on Windows 7 x86
    [2012-08-10:16:10:15] Commandline is:
    [2012-08-10:16:10:15] No installed runtime detected
    [2012-08-10:16:10:43] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
    [2012-08-10:16:10:43] Commandline is:
    [2012-08-10:16:10:43] No installed runtime detected
    [2012-08-10:16:14:35] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
    [2012-08-10:16:14:35] Commandline is:
    [2012-08-10:16:14:35] No installed runtime detected
    [2012-08-10:16:21:35] Runtime Installer begin with version 3.3.0.3670 on Windows 7 x86
    [2012-08-10:16:21:35] Commandline is:
    [2012-08-10:16:21:35] No installed runtime detected
    [2012-08-10:16:22:54] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
    [2012-08-10:16:22:54] Commandline is:
    [2012-08-10:16:22:54] No installed runtime detected
    [2012-08-10:16:25:56] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
    [2012-08-10:16:25:56] Commandline is:
    [2012-08-10:16:25:56] No installed runtime detected
    [2012-08-10:16:31:00] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
    [2012-08-10:16:31:00] Commandline is:
    [2012-08-10:16:31:00] No installed runtime detected
    [2012-08-10:16:32:44] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
    [2012-08-10:16:32:44] Commandline is:
    [2012-08-10:16:32:44] No installed runtime detected
    [2012-08-10:16:33:12] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
    [2012-08-10:16:33:12] Commandline is:
    [2012-08-10:16:33:12] No installed runtime detected
    [2012-08-10:16:35:26] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
    [2012-08-10:16:35:26] Commandline is:
    [2012-08-10:16:35:26] No installed runtime detected
    [2012-08-10:16:39:01] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
    [2012-08-10:16:39:01] Commandline is:
    [2012-08-10:16:39:01] No installed runtime detected
    [2012-08-10:16:41:51] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
    [2012-08-10:16:41:51] Commandline is:
    [2012-08-10:16:41:51] No installed runtime detected
    [2012-08-10:16:51:25] Runtime Installer begin with version 3.3.0.3670 on Windows 7 x86
    [2012-08-10:16:51:25] Commandline is:
    [2012-08-10:16:51:25] No installed runtime detected
    [2012-08-10:17:19:42] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
    [2012-08-10:17:19:42] Commandline is:
    [2012-08-10:17:19:42] No installed runtime detected
    Any help would be appreciated.

    hay im getting the same problm and adobe air isnet listed in the micrsoft fix it any advice?
    [2012-01-13:22:23:19] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
    [2012-01-13:22:23:19] Commandline is: -silent
    [2012-01-13:22:23:19] No installed runtime detected
    [2012-01-13:22:23:19] Starting silent runtime install. Installing runtime version 3.1.0.4880
    [2012-01-13:22:23:19] Installing msi at c:\users\neomi\appdata\local\temp\air3488.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
    [2012-01-13:22:23:21] Runtime Installer end with exit code 0
    [2012-08-23:14:17:57] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
    [2012-08-23:14:17:57] Commandline is: -arp:uninstall
    [2012-08-23:14:17:57] Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2012-08-23:14:18:06] Relaunching with elevation
    [2012-08-23:14:18:06] Launching subprocess with commandline c:\program files (x86)\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu
    [2012-08-23:14:18:07] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
    [2012-08-23:14:18:07] Commandline is: -stdio \\.\pipe\AIR_7464_0 -eu
    [2012-08-23:14:18:07] Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2012-08-23:14:18:07] Starting runtime uninstall. Uninstalling runtime version 3.1.0.4880
    [2012-08-23:14:18:07] Uninstalling product with GUID {FE23D063-934D-4829-A0D8-00634CE79B4A}
    [2012-08-23:14:18:14] Runtime Installer end with exit code 0
    [2012-08-23:14:18:14] Elevated install completed
    [2012-08-23:14:18:14] Runtime Installer end with exit code 0
    [2012-08-23:15:24:18] Runtime Installer begin with version 3.4.0.2540 on Windows 7 x86
    [2012-08-23:15:24:18] Commandline is:
    [2012-08-23:15:24:18] No installed runtime detected
    [2012-08-23:15:24:49] Runtime Installer begin with version 3.4.0.2540 on Windows 7 x86
    [2012-08-23:15:24:49] Commandline is:
    [2012-08-23:15:24:49] No installed runtime detected
    [2012-08-23:15:25:09] Runtime Installer begin with version 3.4.0.2540 on Windows 7 x86
    [2012-08-23:15:25:09] Commandline is:
    [2012-08-23:15:25:09] No installed runtime detected
    [2012-08-23:15:27:07] Runtime Installer begin with version 3.4.0.2540 on Windows 7 x86
    [2012-08-23:15:27:07] Commandline is:
    [2012-08-23:15:27:07] No installed runtime detected
    [2012-08-23:15:28:49] Runtime Installer begin with version 3.4.0.2540 on Windows 7 x86
    [2012-08-23:15:28:49] Commandline is:
    [2012-08-23:15:28:49] No installed runtime detected
    [2012-08-23:15:35:00] Runtime Installer begin with version 3.4.0.2540 on Windows Vista x86
    [2012-08-23:15:35:00] Commandline is:
    [2012-08-23:15:35:00] No installed runtime detected
    [2012-08-23:15:35:22] Runtime Installer begin with version 3.4.0.2540 on Windows Vista x86
    [2012-08-23:15:35:22] Commandline is:
    [2012-08-23:15:35:22] No installed runtime detected
    [2012-08-23:15:39:06] Runtime Installer begin with version 3.4.0.2540 on Windows Vista x86
    [2012-08-23:15:39:06] Commandline is:
    [2012-08-23:15:39:06] No installed runtime detected
    [2012-08-23:15:53:35] Runtime Installer begin with version 3.4.0.2540 on Windows Vista x86
    [2012-08-23:15:53:35] Commandline is:
    [2012-08-23:15:53:35] No installed runtime detected
    [2012-08-23:16:03:14] Runtime Installer begin with version 3.4.0.2540 on Windows Vista x86
    [2012-08-23:16:03:14] Commandline is:
    [2012-08-23:16:03:14] No installed runtime detected
    [2012-08-23:16:03:36] Runtime Installer begin with version 3.4.0.2540 on Windows Vista x86
    [2012-08-23:16:03:36] Commandline is:
    [2012-08-23:16:03:36] No installed runtime detected
    [2012-08-23:16:27:19] Runtime Installer begin with version 3.4.0.2540 on Windows 7 x86
    [2012-08-23:16:27:19] Commandline is:
    [2012-08-23:16:27:19] No installed runtime detected
    [2012-08-23:16:31:34] Runtime Installer begin with version 3.4.0.2540 on Windows 7 x86
    [2012-08-23:16:31:34] Commandline is:
    [2012-08-23:16:31:34] No installed runtime detected
    [2012-08-23:16:33:41] Runtime Installer begin with version 3.4.0.2540 on Windows Vista x86
    [2012-08-23:16:33:41] Commandline is:
    [2012-08-23:16:33:41] No installed runtime detected
    [2012-08-23:16:45:42] Runtime Installer begin with version 3.4.0.2540 on Windows 7 x86
    [2012-08-23:16:45:42] Commandline is:
    [2012-08-23:16:45:42] No installed runtime detected

  • Im having a problem installing adobe air its telling me i may not have admin rights even though i do can anyone help me?

    im having a problem installing adobe air its telling me i may not have admin rights even though i do can anyone help me?

    im using windows 7
    the error is
    "an error has occurred  while installing adobe air. installation may not be allowed by your administrator please contact your administrator"

  • Help install adobe air

    Hello, I am trying to install adobe air but I keep getting this error:
    Every time i get this error, it changes the .tmp file to a differnet name and in that location, i keep finding the tmp files but nothing inside, help, im downloading from here: https://get.adobe.com/air im using windows 81 64 bit, plz help me

    start here, http://helpx.adobe.com/air/kb/troubleshoot-air-installation-windows.html

  • Nothing works when i try to install adobe air. :(

    Whenever I install Adobe Air I always get this error.
    "An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator."
    I am the administrator and did the run as adminstrator option an dnothing.
    Ive deleted every folder of adobe air from
    users/appdata/local & roam
    programs86/common files/adobe
    program data/adobe
    and even deleted the keys in regedit.
    (i know the file destination arent correct, just abbreviated so you can get the jiffs lol)
    i even tries the unistall thing from the cmd prompt but i still get errors.
    after doing all that and what ive read on the forums, it still wont install
    heres my log file
    http://dl.dropbox.com/u/12982762/Install.log
    im running windows 7 64-bit
    thanks for the help

    Hi, can you try Windows Install Cleanup tool mentioned in this thread http://forums.adobe.com/thread/771325?tstart=0?
    To install this tool on Win7 64, you need to run this program in compatibility mode for WinXP SP3 (right click the exe file, Properties -> Compatibility)
    If that still doesn't work, another possible workaround is to create a new admin account and install AIR runtime with that account.

  • Im having a problem installing adobe air its telling me i may not have admin rights even though i do can you help me?

    im having a problem installing adobe air its telling me i may not have admin rights even though i do can anyone help me?

    If you are mac, read
    -next link says After Effects, but check YOUR permissions !!!
    -http://blogs.adobe.com/aftereffects/2014/06/permissions-mac-os-start-adobe-applications.ht ml

  • I have installed Adobe digital additions and have tried to aurthorize but keep getting error message "Connection error" . The internet connection is working and I do have an Adobe ID can you help please

    I have installed Adobe digital additions and have tried to authorize but keep getting error message "Connection error" . The internet connection is working and I do have an Adobe ID can you help please.
    I have been using Adobe reader for PC to download my eBooks but the eBook Vendor has switch to Digital Addition,

    this is from sjpt,
    Try completely removing any authorization using ctrl-shift-D to ADE (cmd-shift-D if on Mac).
    Restart ADE, and then reauthorize with your Adobe ID.

  • An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator.

    When I try to install Adobe AIR version 14.0 on my Mac OS X Version 10.9.4 I receive the following message.
    An earlier versions of Adobe AIR worked on earlier versions Mac OS on my computer. Does anyone have Adobe AIR working on the latest version of Mac OS X? Does anyone have a solution to this installation problem?
    I am only user on this computer. My profile is the only administrator. Since this is a free software program Adobe Support directed me to this forum to find a solution.

    + System
      - Provider
         MsiInstaller 
      - EventID 10011
         32777 
       Level 2 
       Task 0 
       Keywords 0x80000000000000 
      - TimeCreated
         2014-10-16T04:05:37.000000000Z 
       EventRecordID 126767 
       Channel Application 
       Computer O-Daniel 
      - Security
         S-1-5-21-3951430011-144139548-1304176236-1001 
    - EventData
    Product: Adobe AIR --
    Key not valid for use in specified state. 
    (NULL)
    (NULL)
    (NULL)
    (NULL)
    (NULL)
    7B37424241454334372D314343302D344342382D414442342D3533314237384442443144447D

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