Please help me my phone which is nokia c6 01 has p...

please help me my phone which is nokia c6 01 has problems of USB.when it is on i see a message on screen   which is : connect USB cable to device and when i  press ok  the moved away and  the message also back to the sreen please help me

Hi bigbow,
Welcome to Nokia discussions board! 
In order to fix this issue, I advise you to perform a soft reset: type *#7780#  on your phone's keypad. The default lock code is 12345. If the issue persists, perform a hard reset. First of all, back up your data using Nokia Suite. Once your data is fully backed up,  type *#7370# on the keypad. 
Let us know how you get on and feel free to post any other questions you may have. 
Regards, 
astra2025
Press the 'Accept Solution' icon if I have solved your problem, Kudos my post if my advice has helped you!

Similar Messages

  • My iphone 3g is not charging and the middle button has stoped working please help. My phone has no power now

    My iphone 3g is not charging and the middle button has stoped working please help. My phone has no power now an i need help

    For a broken home button you can find your options here http://www.apple.com/support/service/

  • PLEASE HELP! How can I tell if my Imac has been hacked?

    PLEASE HELP! How can I tell if my Imac has been hacked? I see a few people have asked this question but the responses tended to be advice on what to do once you've been hacked, not what can done to find out if you have been hacked. I have a late 2012 model imac. My sharing was off and remote logging was off. I use an external router that send wireless to about 4 consoles in the flat. I don't think I have any firewalls up (now looking like a mistake). I think I'm possibly being hacked  due to abnormal behaviour and most recently my camera was turned off all day (no LED) then I went to record something on Photo Booth, the application popped up displaying an image of me getting dressed (nightmare!) which happened hours earlier when the camera was off. This image quickly then disappeared and the camera began working normally. Very strange and alarming. Please help me. Any advice would be very much appreciated. Thanks.

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
    Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the behest of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
    Here's a summary of what you need to do, if you choose to proceed:
    Copy a line of text in this window to the Clipboard.
    Paste into the window of another application.
    Wait for the test to run. It usually takes a few minutes.
    Paste the results, which will have been copied automatically, back into a reply on this page.
    The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
    4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
    6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts 51 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports 'com.autodesk.AutoCad com.evenflow.dropbox com.google.GoogleDrive' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */  /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;5p;6p;8p;12p;' ' {sub(/^ +/,"")};NR==6;NR==13&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/root/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1000) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/d;/(etc|Preferences)\//s/^\.\/[^/]+//p;' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| ","||kMDItem'${p[35]}'=");sub("^.."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[9]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/ { next;} /%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]" "$1;b=b$1;} END { if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n  "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n  [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n  ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' ' /^ +B/{ s/.+= |(-[0-9]+)?\.s.+//g;p;} ' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' 's/0/Off/p' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil PlistBuddy whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '-c Print /L*/P*/loginw*' '-c Print L*/P*/*loginit*' '-c Print L*/Saf*/*/E*.plist' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' '-c Print\ :'${p[35]}' 2>&1' '-c Print\ :Label 2>&1' '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' -i4TCP:0-1023 com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' );N1=${#c2[@]};for j in {0..8};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A1 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D22 4 4 50 0;D13 14 3 49 5;D12 26 48 59 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    7. Launch the built-in Terminal application in any of the following ways:
    Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
    8. If you see an error message in the Terminal window such as "syntax error," enter
    exec bash
    and press return. Then paste the script again.
    9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
    [Process completed]
    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
    11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At the top of the results, there will be a line that begins with the words "Start Time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
    Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • When I am on a call and I come to hang up, the phone which when to my ear has a black screen, starts to light up then blacks out intermittently and in the brief moments it is lit up, the hang up button doesn't work unless I press home or lock buttons firs

    When I am on a call and I come to hang up, the phone which when to my ear has a black screen, starts to light up so I can see and click the hang up button, but it then blacks out intermittently and in the brief moments it is lit up, the hang up button doesn't work unless I press the home or lock buttons first

    Wow- thanks Jim! I removed the case and voila... it worked. Knock on wood that you solved my problem with such an incredibly simple solution. I'll find out where this proximity sensor is and make sure my case does not interfere with it.
    Thanks so much.
    Annick

  • PLEASE HELP!My phone won't stop rebooting!

    For some reason my phone turns on, and then the screen showing "Blackberry" with the loading bar appears, but it gets about 3 quarters of the way then flashes off then starts to repeat the same process. I am lost on what to do, even after reading sevral solutions that haven't worked!
    Also when I plug it into my computer and open Blackberry desktop software, it recognises the phone but won't connect to it! Please please help!

    From this portal.
    http://us.blackberry.com/support/downloads/download_sites.jsp
    However, there's no way for anyone to tell you which OS to download for your model BB. If your carrier supports multiple, then you should download the one running on your BB. But, in it's current condition, you have no way to tell now -- only if you already knew before this all happened could you possibly know now. So, I'd suggest going with the most recent version. Your BB, in it's current state, is pretty much toast anyway (including, btw, all of your data...hopefully you've been backing up regularly).
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Please help me know to which carrier my iPhone is locked to! All possible details provided.

    My 16GB Black iPhone Model number: MC318LL; IMEI: 012657005583409 Now I want to know to which CARRIER my iPhone is locked! As per the model number I found my iPhone was purchased in Singapore. Please help me out. Thank you in advance.

    There is no way to tell based on the information you provided.
    According to this page: http://support.apple.com/kb/ht1937
    ALL iPhones (the 4 at least) sold through authorized channels in Singapore are unlocked. If you got it on the gray market, as opposed to from one of the three authorized carriers or directly from Apple, and you're getting an "unsupported SIM" message, then you got taken for a ride.

  • Please help. my i phone is stuck to i tunes logo and my power button is not working.. how can i recover it????

    please help.. my i phone is stuck to connect to i tunes logo and i cannot do the press the power and home button because my power button is currently not working. what should i do??? anyone please??

    Have you tried connecting it to iTunes and restoring it? That's what it's trying to tell you to do. It's in recovery mode. If that doesn't work, then you'll have to get the hardware problem dealt with before you can do anything.

  • Please help me my phone will not do anything screen just blank was working 15min previous??

    Please help me!!!!! My phone was working went to it 15min later and screen blank wont do anything tried turning it on, battery was not flat????

    Try a reset by pressing and holding the sleep/wake button and the home button for 20 seconds (maybe longer) until the Apple logo appears, ignore the red slider.  Then turn back on. You won't lose any data doing the reset.

  • Please help. "You cannot sign in because your account has been locked apple"

    Hi,
    Today i've tried to login to App Store but i've got this notice message :  "You cannot sign in because your account has been locked apple".
    please help.
    thanks you

    Try contacting iTunes Support (these are user-to-user forums) and see if they can tell you why it's locked and if they can/will unlock it : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • HT201210 I tried to do an update to the Ios 5 but it failed tried to restore my iphone however all im left with is an image of itunes with a usb connector please help as my phone will no longer work!!

    Hi I tried to do an update on my Iphone 4 hardware but it failed (dont knoyw why) I followed instructions to restore my Iphone unfortunatel all im left with is an image of itunes with a usb and a dead phone can someone help???

    Hey, I aggree with Tempelton for the most part, but if you are an advanced user on the computer on the phone, there is one thing you can try. There is a program called RecBoot, which might help you, and here is a page that might help you. http://jaxov.com/2010/05/recboot-iphone-recovery-mode/ If you are not an advanced user, I would NOT recomend using RecBoot, and just proceeding with the restore. A little consolation could be that you probably had Photo Stream on, and you might have been backing up to iCloud, which should mean you'll have some stuff after the resote. Sorry this happened!

  • PLEASE HELP! N95 phone memory problem

    Hi
    I have a N95 8GB which is now about 2 years old.  The phone itself works fine, well, that was until yesterday morning.
    It hasnt been recently dropped, there is no logical reason i can see, but the phone has lost its mind.
    It's been telling me since yesterday morning that there is no phone memory left.  So I completely wiped all my music, videos, pictures, messages etc.  To no avail, it's still telling me there is no phone memory.
    I went to delete a contact, which are actually saved on my sim card, and it told me there wasnt enough memory to do this.
    I've restored factory settings, no joy.
    It also keeps popping up with "carousel already in use".
    I can't now receive txts either because it tells me not enough memory to read.
    Am I going to have to get a new phone on my inusrance, or is this a problem I can sort with your help?
    thanks in advance

    Go to Menu>Tools>File Manager>Options>Memory details, this will give you a run-down of how much phone memory is free and how much is used, then a breakdown of where the memory is being used. Your phone memory is about 140Mb in total (don't confuse this with the 8Gb - that's just "Mass memory" for storage of data like music, video and pictures plus it is possible to install some apps in there. The phone memory is used for processing as well as sotrage, which is why you get these errors if too much is used.
    In the breakdown, you'll see the following items:
    - Calendar: this should only be a few Kb, perhaps a few hundred Kb if you use the feature often, but not too much
    - Contacts: should also be measured in Kb, even if many of your contacts have images
    - Messages: should be measured in Kb, if it goes into Mb or worse still Gb then you have Bluetooth of MMS messages hogging space - save the attachments to mass memory and delete the messages.
    - Images, videos and soundclips should not be large - perhaps a small number of ringtones, images that you use as backgrounds etc. but the bulk of these media files are best moved to mass memory.
    - Documents should be tiny, keep documents in mass memory.
    - MIDP (Java) apps and SIS (Symbian) apps could be filling space, you might be able uninstall some of these and reinstall them to mass memory if needs be, but be aware that some apps must be in phone memory and that some of the space taken by SIS apps will be preinstalled stuff that you can't move.
    If none of the above can explain the memory full erros and you do seem to have a large amount of Mb free, then it could be a software issue that can be solved by reformatting the phone with the code *#7370# - make sure that you use PC Suite Content Copier to backup important data first, and after the reformat when you restore the backed-up data, don't include settings in the restoration and also leave out any data types that you know you don' use.

  • HT4623 Please help, updated my phone and it will not activate at all. I did buy my phone from an Apple/store. I use my phone for work.

    After updatung my phone now it will not activate. please help

    Take it to the nearest Apple Store or Reserve an appointment to a Apple Specialist!

  • Please help me,bought phone and know its not working in my country

    Hi, I bought a blackberry curve 8520 in the Dominicans republics, and when I came back to Norway, the phone will not work. Is there somebody who can help me, or is all hope out....

    OK thank you for telling me...when I were in the Dominicans republic, I bought the phone. The phone worked there with my sim card. But when I came to Norway it didn't work anymore. I can turn the phone on and it sims like everything is OK, but I can't ring with it, no SMS or nothing. I have tried to find something that can help me, at the stores here,they say that sometimes this things just happens and that they can not help me,,,,so I hope you know something I can do....

  • Help please help me out phone stuck on itunes

    i need help my iphone 4 got stuck with an itunes screen an doesnt come off itunes does not recognize it when i plug it the cord is good i tunes is working cuz i tryed my wifes phone an it works fine but when i plug my phone it does not recognize it this happen after i tried to update it to the newest version then when it was suppose to get restored i got an error message that said my found could not be restored any thing will help thanks guys

    Make sure your case is not obstructing the usb to dock connector cable when you plug it in (you might try removing the case just to be sure).  Also examine the dock connector on the bottom of the phone to be sure there isn't any debris on it that would interfere with a good connection.  And make sure you are using a usb to dock connector cable that you know works (such as the one that is working with your wife's phone).  If you iTunes still won't recognize your phone, but it does recognize your wife's phone, then you may have a hardware problem, and you would need to take it to the Apple store (if you can) or an authorized reseller for evaluation.

  • Please help me my phone went off today and im stck

    I was using my phone this morning and all off a sudden it was off since then its sill off

    Reset it:
    Press the sleep/wake button & home button at the same time, keep pressing until you see the Apple logo, then release.

Maybe you are looking for

  • HTML output and missing graph

    I am developing a report having a graph in BI Publisher 10.1.3.3.0. When the report o/p is genereated to PDF, the graph is showing up, but the same report doesnt return the chart in HTML output (it shows small icon in the place of graph). I followed

  • Buying a shuffle

    I currently use a 4G 40GB iPod that has been in the "shop" too many times,,, I'm stuck without my 'pod' and about to go on a weeklong business trip. This is not acceptable. I'm going to purchase a Shuffle as a backup to the iPod - Will installation g

  • Why would hotspots work in the browser, but not in Device Central?

    I exported a small prototype from Fireworks CS5 to HTML & Images & tested my hotspots in my Firefox browser.  That worked fine. Then in Device Central CS5 I did File > Open File & selected the home page for this protototype.  None of the hotspots wor

  • Display the content of a text file in a browser

    I am new to servlet, I have written a java servlet code which can read a file and display its content in command prompt only(resin),i would like to ask how can i display the content on the browser and i also want to ask how to write a servlet which c

  • Sys_Refcursor in Pro*C

    I am calling the procedure from pro*C code and procedure is using sys refcusror as out paramter. While calling the procedure from pro*C it's giving error as wrong number of aruguments or return type. The following out parameter is used in pro*C and t