Please help me!!! Right now i stay in Malaysia but i use USA itune account for buy an apps. Here ive screwed up because of my payment were decline. Any help guys!
Please help me!!! Right now i stay in Malaysia but i use USA itune account for buy an apps. Here ive screwed up because of my payment were decline. Any help guys!
If you've had it for less than a year, then it's still under warranty. Take it to an Apple store or an authorized service facility. See http://support.apple.com/kb/HT1434
Similar Messages
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The entire family has used one itunes account for years. How do we all set up separate iCloud accounts now? Or should we? 5 macbooks, 2 ipads, 4 iphones, 2 itouch, 2 imacs. How does one decide what to sync, share and what not to? Green Jeans.
You need to start by understanding the distinction between iTunes and iCloud - Apple confuse the issue by referring to 'iTunes Match' as part of iCloud. It isn't.
You don't have to have the same login (Apple ID) for iTunes and iCloud; many people don't and there's no problem about it.
Your iCloud ID gets you email, calendars, contacts, iWork documents and PhotoStream syncing between devices.
Your iTunes ID gets you the iTunes Store, the App Store for iOS, the Mac App Store for OSX,, 'iTunes in the Cloud' (downloading of purchased items to any logged-in device) and 'iTunes Match' (uploading of songs not purchased in the iTunes Store).
Your family members can easily each get their own iCloud account to keep email etc. separate - in each case they will need a different non-Apple email address (a free one from Yahoo etc. would do) to set up the ID. If they are sharing a Mac they need to be using a separate user account.
They can have their own iCloud accounts and still all sign into the same iTunes account: or they can open their own iTunes accounts using their new iCloud Apple IDs.
BUT they cannot transfer items purchased under the present iTunes ID to different iTunes IDs. -
My daughter has been using my iTunes account to buy music and apps. I now want to set up a separate iTunes account for her, with a different login. How can we transfer the music and apps she has already bought to her new iTunes account?
Hello, thank you for your prompt answer. I did have an idea that Home sharing might be the answer but could not quite figure out how to do it. I have enabled home sharing in my iTunes account, put in username and password, clicked on creat etc. But the homs sharing icon doew not appear in the left side of iTunes. So I got stuck. Any further ideas?
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Basically we had a new motherboard fitted, we then found our CD/DVD drive had not been reconnected. After this has been done, when we try to burn a cd from itunes, we get the following message:-
The Registry settings used by itune drivers for importing and burning CD's and DVD's are missing. Reinstall Itunes.
I've removed and reinstalled itunes a few times now and we still have the same issue. HELP please.I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
iTunes for Windows: "Registry settings" warning when opening iTunes -
I tried to purchase something on my iTunes account for the first time but idk my security question. what do I do now?
Frequently asked questions about Apple ID
http://support.apple.com/kb/HE37
My Apple ID
https://appleid.apple.com -
A few months ago, while on the 3G network, my iPhone 3GS starting turning off randomly when I was using safari or an online app and the battery was somewhere around 5-20%. When this happened the only way to get the phone back on was by fully charging it which sometimes took a few hours even. It wasn't a big deal at the time because it was infrequent and while the phone was at a low battery %. However, in the past few months, around the time I upgraded to iOS 5.1 it started happened more and more often and at higher and higher battery percentages. It is now at a point where my phone shuts off every time I connect to the 3G network regardless of what my battery life is. I have called Rogers several times to complain about this and I have been told it is because of the battery for the most part but I don’t buy it; the problem has got to be more significant than the battery alone because I can listen to music and send texts at anytime and fully use the internet when I am connected to Wi-Fi. I more recently talked to someone in tech support from Rogers who said my phone cannot support the iOS 5.1 software and that is why it is crashing. They also asked if my phone was heating up more now than in the past and it is. They said this was further evidence that my phone was couldn't handle the new software and was basically on overload. I was told to the best solution was to "Back Up" my iPhone then do a full "Restore". Here is where my next problem comes along. I cannot "Restore" my iPhone without doing an upgrade and every time I attempt to "Upgrade & Restore" an error message pops up that says "There was a problem downloading the software for the iPhone "...". The network connection timed out/was reset. -Make sure your network settings are correct and your network connection is active, or try again later". I have followed all of the protocol that is readily available online to address this problem but still no success. I disabled my firewall and anti-virus programs, I have ensured my connection is active and stable, I have upgraded to the newest iTunes, I have uninstalled iTunes and all apple programs in the correct order then reinstalled iTunes, I have disabled my DNS cache. Nothing works.
If you have any advise whatsoever please share as it would be greatly appreciated.
ThanksI was actually able to upgrade to the newest software, iOS 5.1.1 without connecting to my computer/iTunes but rather directly through my phone when I was home on Wi-Fi. After the upgrade I plugged my phone into a different USB port at the back of my computer and was able to do a full restore. I really don't think the USB port had anything to do with it because I use the same front USB port all the time with my external hard drive and other devices wuth no problems at all; regardless of what the actual solution was, I am now able to connect to iTunes and upgrade/restore without any problems so that half of my problem is resolved.
I have yet to leave my house since doing the upgrade/restore so I am not sure if the problem with my phone crashing when I use the interent on the 3G is still an issue. I will test it today and tomorrow and give you an update.
Thanks -
Is there any way I can get my money back from iTunes as my 14yr Grandson was using my account on the understanding he could only download free games,I have just been to the bank and £425.12 has been used on buying things on his downloaded games can anyone help as this money was for Xmas.
You can plead your case at iTunes support: http://www.apple.com/support/itunes/contact/
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Hi I already have an itunes account registered to my address and email address.
The problem is, I have many apple products but i'm limited to how many products I can use one itunes account for.
How do I open a new itunes account for the same address please.
Thanks for your help.
SamWell, you can probably do it, but then you also have to buy the products again to use them from the other account since they cannot be transferred or shared between accounts. So if you have 7 computers and want the same movie authorized on all of them, you'll have to buy the movie twice and then authorize some devices on one account and others on the other.
Do you really have >5 devices, or is it just that you have a lot of devices authorized that no longer exist but are tying up authorization slots? If that's the case, you can deauthorize things.
iTunes Store: About authorization and deauthorization - http://support.apple.com/kb/HT1420 - and another helpful post: https://discussions.apple.com/message/17828050
I have no idea how to do multiple accounts but you may need to create a new e-mail address (plenty of free ones out there). -
What does it mean when Siri keeps saying "I can't help you right now, please come back later."?
What does it mean when Siri keeps saying, "I can't help you right now, please try again later."?
Pretty much what it says, SIri can't help you right now. I suspect it's a location, nework and/or server issue. Siri is currently Beta and doesn't always work.
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HI my partner used my apple id and email address when setting up his iPhone so when he turned on iCloud our phones merged!! How do we undo this? Can he still use my iTunes account with a different Id and can he change the email on his phone without losing information? Also iPad is linked too, the family uses this and I would like to keep my phone separate! At the moment nothing is sacred! Please help! We are not very good with computers!!
Several things here so let me attempt to clarify.
For iCloud the reason the contacts where removed from he other device is because you updated your contacts, in this case deleted them, and then iCloud updated the other device to match. By deleting the iCloud account on the device it will stop the device from using that iCloud account and therefore nothing will change on the other device. By using a seperate Apple ID you can still use the features of iCloud, Find My iPhone comes to mind, without your content (contacts, message etc.) merging with the other device
For iTunes, you cannot use two Apple IDs for one account however if you use the same account iTunes on your computer will keep the content on each device seperate very nicely. You can also configure the settings for iTunes and the App store on each device to keep the content from automatically downloading to the other device. What I meant by share apps and music is this. What happens if you find a game, lets say Minecraft, that you really like and it cost, as Mincraft cost, $6.99USD. You buy it and play for a while and then you realize that your husband really likes the game as well. If you both use the same Apple ID for iTunes he can download the $7.00ish game to his device at no additional charge. If you use seperate Apple IDs for iTunes well... it look like he will also be paying for the game to have it on his account. Same goes for Music and Movies
I hope that clears things up. Let me know if you have anymore question. -
I want to set up a separate cloud/itunes account for my husband. Right now we share and it is causing confusion.We both have the iPhone4
The way I set up my 3 iPhones is to create separate "iCloud" ID's for each user, but then use the SAME iTunes Apple ID for the iTunes store. You'll most likely lose your contacts, Calendars etc. unless you have them saved on a computer. You'll need to delete your current Account under iCloud, then create a new "iCloud" Apple ID ([email protected]) for at least one device if not both (one for yourself and one for your husband). Once you have those set up for your iCloud, then Goto Settings, Store, then change that ID to your old "iTunes" Apple ID, that way you can still both use your previously purchased Music/Apps etc.
You can then change your computers to use the new iCloud ID's and it should upload the data back to the cloud. Just be warned that it might wipe out any saved Contacts/Calendars etc. if you don't have them on a computer as well.
There is a Help article on how to do this as well, but i can't seem to find the link. -
I have already downloaded the ios 7 but cannot access the iTunes Radio from the music app. There is no iTunes Radio icon at all! How did that happen? How can I resolve the problem? Please help. Thanks!
It didn't show up in my music app for several hours. Don't know why... But it's there.
I can now access and add stations through the iTunes Store to play through music app icon. -
I updated my 3gs and it wiped all my apps, now when trying to rebuy the apps it is asking for a postcode(i live in ireland where there are none)and it also will not accept my payment card type.any help greatly appreciated
I cannot find this 300GB "Backup" in the Finder, only in the Storage info when I check "About This Mac".
You are probably using Time Machine to backup your MacBook Pro, right? Then the additional 300 GB could be local Time Machine snapshots. Time Machine will write the hourly backups to the free space on your hard disk, if the backup drive is temporarily not connected. You do not see these local backups in the Finder, and MacOS will delete them, when you make a regular backup to Time Machine, or when you need the space for other data.
See Pondini's page for more explanation: What are Local Snapshots? http://pondini.org/TM/FAQ.html
I have restarted my computer, but the information remains the same. How do I reclaim the use of the 300GB? Why is it showing up as "Backups" when it used to indicate "Photos"? Are my photos safe on the external drive?
You have tested the library on the external drive, and so your photos are save there.
The local TimeMachine snapshot probably now contains a backup of the moved library. Try, if connecting your Time Machine drive will reduce the size of your local Time Machine snapshots. -
I have problem with account that i can't make update or buy from app store
There is massage appear in my payment page that i must contact with i tunes support to complete this transaction
Please help me to fixe this problem as soon possible
Hany hassan
0096597617317
0096596677186
Thank youYou need to Contact iTunes Support...
Apple Support iTunes Store Contact Us -
My dad and I have shared an iTunes account for years and I just created a new apple id but I have no Idea how to get all those purchases to this new account. Help please?
The old Apple ID (presumably your dads) owns those songs and your new Apple ID does not. However, your dad can authorize your iD to use the songs by going to Store > Authorize This Computer from your iTunes menu and entering his Apple ID and password.
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