Please help me, the app is not working

Why are the home and apps tabs in the creative cloud app not loading? They continuously showing a loading icon yet after a long time neither of them works - I am unable to download any adobe software. I am using MAC OSX10.9. Please advise, thank you.

Hi Slavalava,
Please perform the following steps and check if it resolve the issue.
Clean up cached user login information:
Delete the opm.db file.
Close the Creative Cloud application.
Navigate to the OOBE folder.
Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE folder
Delete the opm.db file.
Launch Creative Cloud.
Hope this helps.
Please let me know incase it deosn't resolve the issue.
Regards,
Sumit Singh

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