Please help me to clear my iTunes Store download queue., Please help me to clear my iTunes Store download queue.
Please help me to clear my iTunes Store download queue.
Finally, I got it.
After spending most of Friday night on the issue, I found the following at ...
http://support.apple.com/kb/ts3297
Obviously, some srewed up downloads have been sitting in the download folder and causing a) crashes at start-up (since itunes will try immediately to continue the download after start up) and b) avoiding anything else to be downloaded (seems to be a kind of "first come- first to be downloaded"-arrangement).
I found several "downloads"-folders using Spotlight. Most likely, because I moved the iTunes library to access it from my account as well as from the account of my wife (at the same computer). I deleted all those downloads-folders and ... voila .. suddenly the downloads continued. Funny, that there have been more conflicts in the queue of app 20 files to be downloaded. Means, I could download 5 and the problem came back. I repeated the procedure and could continue with the remaining 15 files.
After all, iTunes' download behaviour is back to normal. Songs, movies, apps, podcasts can be downloaded without any issue.
Stefan
Similar Messages
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While opening the iTune Store i receive the following error, "The procedure entry point ADAdPolicyEngine_DidEnterSation could not be located in the dynamic link library iAdCore.dll" Please help me to clear this error.
I faced the same issue. This solved it for me: Troubleshooting issues with iTunes for Windows updates
Hope this helps. -
Hi all! I was updating the software on i pad to ios6, update was interrupted(apple update server is unavailable...). iTunes Diagnostics shows that "secure link to I tunes store failed". I use Windows 7 Home Premium 64 bit. Can anybody help please?
The following was done so far:
1. Windows Firewall - new rule created for itunes.
2. iTunes - latest version installed.
3. LAN setting : automatic detection of proxy is enabled;
4. iTunes diagnostics shows:
Microsoft Windows 7 x64 Home Premium Edition (Build 7600)
TOSHIBA Satellite L655
iTunes 11.0.2.26
QuickTime 7.7.3
FairPlay 2.3.31
Apple Application Support 2.3.3
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 003FB880034B7720
Current user is not an administrator.
The current local date and time is 2013-04-23 11:01:14.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.0.2.26 (x64) is currently running.
iTunesHelper 11.0.2.26 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {1CB5BBC2-8124-4664-899A-CE0A4683E3B4}
Description: Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 08:00:00 1970
Lease Expires: Thu Jan 01 08:00:00 1970
DNS Servers:
Adapter Name: {8140112A-43D0-41D6-8B36-BE146C811173}
Description: Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20)
IP Address: 10.5.7.196
Subnet Mask: 255.255.0.0
Default Gateway: 10.5.0.1
DHCP Enabled: Yes
DHCP Server: 172.18.255.2
Lease Obtained: Tue Apr 23 10:14:40 2013
Lease Expires: Tue Apr 23 22:14:40 2013
DNS Servers: 121.97.59.7
121.97.59.2
121.97.59.3
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was unsuccessful.
The network connection timed out.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2013-03-22 10:05:31.
@@@. iTunes IS ENABLED THROUGH THE FIREWALL , even though diagnostics says "NOT enabled"hours after the first post i somehow got this to work. dont know how, but i do tried the dns clear cache, the clear host file, oh and i did the check automatically detech dns AND THEN se-check it again before i got this to work.
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Itunes Store won't load and no error message. Please help!
I have windows 7 and when I go into itunes (version 10.5) and click on the itunes store it begins to load but never finishes loading. I have removed all anit-virus software, tried to re install all itunes software on my computer, and tried the netsh winsock reset in the comand prompt. This is so frustrating and I know that many other people are having the same issue. What should I do? Please Help!!!!
I have the same problem. I have 64-bit Windows 7, all updates installed, anti-virus uninstalled, and have a specific firewall exception made just for iTunes, however the iTunes Store still refuses to load. After waiting a (very long) period of time I get the following screen:
Sometimes I won't get this screen at all, and iTunes will finish loading with a blank screen. All of my other computers can load iTunes perfectly fine. This error occurred directly following the iOS 5 update for my iPhone. Seeing as that the only computer affected was the one updating my iPhone, I figure there's some connection between the two. I have
cleared catche, cookies, everything
uninstalled and reinstalled all Apple software and components (and end processes)
completely deleted my iTunes library
tried creating a new account, but can't even do that becuase I can't connect to the store
tired de-authorizing and re-authroized the account
signing-out and signing back in
disabled parental controls
made sure I WASN'T behind a proxy server
I
Apple Support tried to help with my request but for some reason refused to listen to the notion that this problem occured because of an iOS5 update (and iTunes 10.5). The only thing I haven't done is wipe my harddrive, which seems to be the only option now.
Somebody please help. -
Itunes Store won't load.......!!!! PLEASE HELP!!!
Itunes Store won't load!!! I've been trying to access Itunes for like the past, I don't know, two weeks maybe, and every time I go to it, it doesn't cooperate. It usually won't load at all, but in the off chance it does, this really weird basic screen shows up. There are no pictures, or icons like in the normal Itunes, just a bunch of boxes and links that you click on. And, the kicker is the fact that even when I click on it, nothing happens. I've tried reloading the page, disconnecting and reconnecting my Internet connection, even going as far as to run diagnostics, and reinstalling the newest software 3 times!! Nothing is working!! Please help, I would be very grateful!!!!!!!
I have the same problem. I have 64-bit Windows 7, all updates installed, anti-virus uninstalled, and have a specific firewall exception made just for iTunes, however the iTunes Store still refuses to load. After waiting a (very long) period of time I get the following screen:
Sometimes I won't get this screen at all, and iTunes will finish loading with a blank screen. All of my other computers can load iTunes perfectly fine. This error occurred directly following the iOS 5 update for my iPhone. Seeing as that the only computer affected was the one updating my iPhone, I figure there's some connection between the two. I have
cleared catche, cookies, everything
uninstalled and reinstalled all Apple software and components (and end processes)
completely deleted my iTunes library
tried creating a new account, but can't even do that becuase I can't connect to the store
tired de-authorizing and re-authroized the account
signing-out and signing back in
disabled parental controls
made sure I WASN'T behind a proxy server
I
Apple Support tried to help with my request but for some reason refused to listen to the notion that this problem occured because of an iOS5 update (and iTunes 10.5). The only thing I haven't done is wipe my harddrive, which seems to be the only option now.
Somebody please help. -
Why all my previous downloaded apps (free or paid) suddenly not showing up on the iTunes store "purchased" section. Every time I select "purchased", the next screen shows "no purchased app available for downloaded"?? It is the same on my iphone4 or ipad 2!! Please help!!
Dear Metal Wheels and King Penguin.
I have to actually same problem today 23.10.2012. For an example I have only changed billing methods and have bought hundreds of apps but I remember clearly that I bought for an example ,,Wikipanion Plus'' and ,,OPlayer'' which is now HD OPlayer and I did not see them in purchased items, neither ,,not on ipad/iphone'' nour ,,not on my computer'' and I check in both my computer. I confirm hereby that I took the chance to re-buy these two Apps again through the same account but I got the message ,,As you have bought the previous version on this account you will get this update for free'' so I clicked yes and I got them both. This doesnt only proof that I have purchased them before and purchased items in iTunes Store has some lacks to fix but also it proofs that I also bought them through that specific account as I had to confirm the buying process. In my opnion this is not a thing which Apple should be relaxed with as its very important that powerusers and regular consumers can trust and rely on doing business and to shop via iTunes. I have a lot of expensive Apple Hardware and for me this is a stepping stone and a serious test on the circle of trust. If this cant be fixed I cannot recommend others to trust the store.
Best Regards, davidtryggva -
ICloud connection error, iTunes Store not loading, update server not responding. Please Help.
Please Help! I am in desperate need to access my email. Thank you.
whenever I sign in iCloud, this happens:
APPLICATION NAME
cloudos
ERROR
authDidNotConnect
TYPE
server
APP STATECHART
SC.Statechart:sc915
initialized: true
name: cloudos-statechart
current-states: [
active.authUI.fieldsEditable
state-transition:
active: false
suspended: false
handling-event: false
BUILD NUMBER
14C.131409
TIME
Fri May 02 2014 21:03:39 GMT+1000 (EST) (1399028619503)
HOST
www.icloud.com
USER AGENT
Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:28.0) Gecko/20100101 Firefox/28.0
ENVIRONMENT
PROD
RECENT LOG MESSAGES
Fri, 02 May 2014 10:22:58 GMT: DEBUG: SC.Module: Attempting to load 'cloudos_foundation/springboard'
Fri, 02 May 2014 10:22:58 GMT: DEBUG: SC.Module: Module 'cloudos_foundation/springboard' already loaded.
Fri, 02 May 2014 10:22:58 GMT: DEBUG: SC.Module: Evaluating JavaScript for module 'cloudos_foundation/springboard'.
Fri, 02 May 2014 10:22:58 GMT: DEBUG: CloudOS.main() already has localized strings, proceeding to run CloudOS.run() now.
Fri, 02 May 2014 10:22:58 GMT: DEBUG: Loading localized strings and metrics
Fri, 02 May 2014 10:22:58 GMT: DEBUG: --> Request 1: GET to /applications/pages/current/info.json, headers: Content-Type=text/plain, body: (omitted)
Fri, 02 May 2014 10:22:58 GMT: DEBUG: --> Request 2: GET to /applications/numbers/current/info.json, headers: Content-Type=text/plain, body: (omitted)
Fri, 02 May 2014 10:22:58 GMT: DEBUG: --> Request 3: GET to /applications/keynote/current/info.json, headers: Content-Type=text/plain, body: (omitted)
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: BEGIN initialize statechart
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: BEGIN gotoState: __ROOT_STATE__
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: starting from current state: ---
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: current states before: ---
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: --> entering state: __ROOT_STATE__
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: --> entering state: loading
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: current states after: loading
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: END gotoState: __ROOT_STATE__
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: BEGIN gotoState: validatingAuth
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: starting from current state: loading
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: current states before: loading
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: pivot state = __ROOT_STATE__
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: <-- exiting state: loading
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: --> entering state: validatingAuth
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: --> entering state: validatingAuth.gettingReply
Fri, 02 May 2014 10:22:58 GMT: DEBUG: COS: Sending validate POST request to https://setup.icloud.com/setup/ws/1/validate
Fri, 02 May 2014 10:22:58 GMT: DEBUG: --> Request 4: POST to https://setup.icloud.com/setup/ws/1/validate?clientBuildNumber=14C.131409&client Id=CA53A6CC-FA79-4150-AF39-248318487608, headers: Content-Type=text/plain, body: (omitted)
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: current states after: validatingAuth.gettingReply
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: END gotoState: validatingAuth
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: END initialize statechart
Fri, 02 May 2014 10:22:58 GMT: DEBUG: Language check: null -> en-us. We WILL relocalize.
Fri, 02 May 2014 10:22:58 GMT: DEBUG: SC.Module: Module 'cloudos_foundation/springboard' has completed loading, invoking callbacks.
Fri, 02 May 2014 10:22:58 GMT: DEBUG: <-- Response 1: 200 (417ms), headers: Accept-Ranges=bytes, Cache-Control=no-cache, no-store, private, Connection=keep-alive, Content-Encoding=gzip, Content-Language=en-us, Content-Length=162, Content-Type=application/json, Date=Fri, 02 May 2014 10:22:58 GMT, Etag="b8-4f7da4953c300", Expires=Sat, 02 May 2015 10:22:58 GMT, Last-Modified=Fri, 25 Apr 2014 09:06:52 GMT, Server=Apache, Strict-Transport-Security=max-age=31536000; includeSubDomains, Vary=Accept-Encoding body: (omitted)
Fri, 02 May 2014 10:22:58 GMT: DEBUG: Setting up appInfo for pages
Fri, 02 May 2014 10:22:58 GMT: DEBUG: Springboard: A wait condition became satisfied. Still waiting on 1 conditions. Requirement was: dynamic app pages
Fri, 02 May 2014 10:22:58 GMT: DEBUG: <-- Response 2: 200 (432ms), headers: Accept-Ranges=bytes, Cache-Control=no-cache, no-store, private, Connection=keep-alive, Content-Encoding=gzip, Content-Language=en-us, Content-Length=164, Content-Type=application/json, Date=Fri, 02 May 2014 10:22:58 GMT, Etag="bc-4f7da4953c300", Expires=Sat, 02 May 2015 10:22:58 GMT, Last-Modified=Fri, 25 Apr 2014 09:06:52 GMT, Server=Apache, Strict-Transport-Security=max-age=31536000; includeSubDomains, Vary=Accept-Encoding body: (omitted)
Fri, 02 May 2014 10:22:58 GMT: DEBUG: Setting up appInfo for numbers
Fri, 02 May 2014 10:22:58 GMT: DEBUG: Springboard: A wait condition became satisfied. Still waiting on 1 conditions. Requirement was: dynamic app numbers
Fri, 02 May 2014 10:22:58 GMT: DEBUG: <-- Response 3: 200 (451ms), headers: Accept-Ranges=bytes, Cache-Control=no-cache, no-store, private, Connection=keep-alive, Content-Encoding=gzip, Content-Language=en-us, Content-Length=165, Content-Type=application/json, Date=Fri, 02 May 2014 10:22:58 GMT, Etag="bc-4f7da4953c300", Expires=Sat, 02 May 2015 10:22:58 GMT, Last-Modified=Fri, 25 Apr 2014 09:06:52 GMT, Server=Apache, Strict-Transport-Security=max-age=31536000; includeSubDomains, Vary=Accept-Encoding body: (omitted)
Fri, 02 May 2014 10:22:58 GMT: DEBUG: Setting up appInfo for keynote
Fri, 02 May 2014 10:22:58 GMT: DEBUG: Springboard: A wait condition became satisfied. Still waiting on 1 conditions. Requirement was: dynamic app keynote
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Prefetching module 'cloudkit/error_catcher'.
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Loading CSS file in 'cloudkit/error_catcher' -> '/system/cloudos/14C.131409/cloudkit/error_catcher/14C.131409/en-us/stylesheet. css'
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Loading JavaScript file in 'cloudkit/error_catcher' -> '/system/cloudos/14C.131409/cloudkit/error_catcher/14C.131409/en-us/javascript- strings.js'
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Prefetching module 'cloudos_foundation/language'.
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Loading JavaScript file in 'cloudos_foundation/language' -> '/system/cloudos/14C.131409/cloudos_foundation/language/14C.131409/en-us/javasc ript-strings.js'
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Prefetching module 'coreweb/date_formatter'.
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Loading JavaScript file in 'coreweb/date_formatter' -> '/system/cloudos/14C.131409/coreweb/date_formatter/14C.131409/en-us/javascript- strings.js'
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Prefetching module 'cloudos_foundation/alarms'.
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Loading CSS file in 'cloudos_foundation/alarms' -> '/system/cloudos/14C.131409/cloudos_foundation/alarms/14C.131409/en-us/styleshe et.css'
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Loading JavaScript file in 'cloudos_foundation/alarms' -> '/system/cloudos/14C.131409/cloudos_foundation/alarms/14C.131409/en-us/javascri pt-strings.js'
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Module 'cloudkit/error_catcher' finished loading.
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Module 'cloudkit/error_catcher' was prefetched, not evaluating until needed.
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Module 'cloudos_foundation/language' finished loading.
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Module 'cloudos_foundation/language' was prefetched, not evaluating until needed.
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Module 'coreweb/date_formatter' finished loading.
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Module 'coreweb/date_formatter' was prefetched, not evaluating until needed.
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Module 'cloudos_foundation/alarms' finished loading.
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Module 'cloudos_foundation/alarms' was prefetched, not evaluating until needed.
Fri, 02 May 2014 10:23:28 GMT: DEBUG: <-- Response 4: 0 (timed out), headers: body: (empty)
Fri, 02 May 2014 10:23:28 GMT: DEBUG: COS: invoking validateDidFail
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: BEGIN sendEvent: 'authDidNotConnect'
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: validatingAuth.gettingReply: will handle event 'authDidNotConnect'
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: BEGIN gotoState: active.authUI
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: starting from current state: validatingAuth.gettingReply
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: current states before: validatingAuth.gettingReply
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: pivot state = __ROOT_STATE__
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: <-- exiting state: validatingAuth.gettingReply
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: <-- exiting state: validatingAuth
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: --> entering state: active
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: --> entering state: active.authUI
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: --> entering state: active.authUI.downloadingAuthModule
Fri, 02 May 2014 10:23:28 GMT: DEBUG: SC.Module: Attempting to load 'cloudkit/auth_ui'
Fri, 02 May 2014 10:23:28 GMT: DEBUG: SC.Module: Module 'cloudkit/auth_ui' is not loaded, loading now.
Fri, 02 May 2014 10:23:28 GMT: DEBUG: SC.Module: 'cloudkit/auth_ui' depends on 'cloudkit/photo', loading dependency…
Fri, 02 May 2014 10:23:28 GMT: DEBUG: SC.Module: Attempting to load 'cloudkit/photo'
Fri, 02 May 2014 10:23:28 GMT: DEBUG: SC.Module: Module 'cloudkit/photo' is not loaded, loading now.
Fri, 02 May 2014 10:23:28 GMT: DEBUG: SC.Module: Loading JavaScript file in 'cloudkit/photo' -> '/system/cloudos/14C.131409/cloudkit/photo/14C.131409/en-us/javascript.js'
Fri, 02 May 2014 10:23:28 GMT: DEBUG: SC.Module: Loading CSS file in 'cloudkit/auth_ui' -> '/system/cloudos/14C.131409/cloudkit/auth_ui/14C.131409/en-us/[email protected] '
Fri, 02 May 2014 10:23:28 GMT: DEBUG: SC.Module: Loading JavaScript file in 'cloudkit/auth_ui' -> '/system/cloudos/14C.131409/cloudkit/auth_ui/14C.131409/en-us/javascript-string s.js'
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: current states after: active.authUI.downloadingAuthModule
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: END gotoState: active.authUI
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: END sendEvent: 'authDidNotConnect'
Fri, 02 May 2014 10:23:28 GMT: DEBUG: SC.Module: Module 'cloudkit/photo' finished loading.
Fri, 02 May 2014 10:23:28 GMT: DEBUG: SC.Module: Evaluating and invoking callbacks for 'cloudkit/photo'.
Fri, 02 May 2014 10:23:28 GMT: DEBUG: SC.Module: Module 'cloudkit/photo' has completed loading, invoking callbacks.
Fri, 02 May 2014 10:23:28 GMT: DEBUG: SC.Module: Module 'cloudkit/auth_ui' finished loading.
Fri, 02 May 2014 10:23:28 GMT: DEBUG: SC.Module: Evaluating and invoking callbacks for 'cloudkit/auth_ui'.
Fri, 02 May 2014 10:23:28 GMT: DEBUG: SC.Module: Module 'cloudkit/auth_ui' has completed loading, invoking callbacks.
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: BEGIN gotoState: active.authUI.fieldsEditable
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: starting from current state: active.authUI.downloadingAuthModule
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: current states before: active.authUI.downloadingAuthModule
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: pivot state = active.authUI
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: <-- exiting state: active.authUI.downloadingAuthModule
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: --> entering state: active.authUI.fieldsEditable
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: current states after: active.authUI.fieldsEditable
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: END gotoState: active.authUI.fieldsEditable
Fri, 02 May 2014 10:23:28 GMT: DEBUG: Preloading background images, but every image was already loaded. Running callback immediately.
Fri, 02 May 2014 10:23:28 GMT: DEBUG: At long last, SpringboardView is now allowed to generate button instances!
Fri, 02 May 2014 10:23:28 GMT: DEBUG: Springboard: A wait condition became satisfied. Still waiting on 9 conditions. Requirement was: initial set of buttons
Fri, 02 May 2014 10:23:28 GMT: DEBUG: Springboard: A wait condition became satisfied. Still waiting on 8 conditions. Requirement was: Button for mail
Fri, 02 May 2014 10:23:28 GMT: DEBUG: Springboard: A wait condition became satisfied. Still waiting on 7 conditions. Requirement was: Button for contacts
Fri, 02 May 2014 10:23:28 GMT: DEBUG: Springboard: A wait condition became satisfied. Still waiting on 6 conditions. Requirement was: Button for notes
Fri, 02 May 2014 10:23:28 GMT: DEBUG: Springboard: A wait condition became satisfied. Still waiting on 5 conditions. Requirement was: Button for reminders
Fri, 02 May 2014 10:23:28 GMT: DEBUG: Springboard: A wait condition became satisfied. Still waiting on 4 conditions. Requirement was: Button for find
Fri, 02 May 2014 10:23:28 GMT: DEBUG: Springboard: A wait condition became satisfied. Still waiting on 3 conditions. Requirement was: Button for pages
Fri, 02 May 2014 10:23:28 GMT: DEBUG: Springboard: A wait condition became satisfied. Still waiting on 2 conditions. Requirement was: Button for numbers
Fri, 02 May 2014 10:23:28 GMT: DEBUG: Springboard: A wait condition became satisfied. Still waiting on 1 conditions. Requirement was: Button for keynote
Fri, 02 May 2014 10:23:28 GMT: DEBUG: Springboard: Springboard View has become ready to show! All of its wait conditions have been satisfied.
Fri, 02 May 2014 10:23:36 GMT: DEBUG: Sending stats to feedbackws
Fri, 02 May 2014 10:23:36 GMT: DEBUG: --> Request 5: POST to https://feedbackws.icloud.com/reportStats, headers: Content-Type=text/plain, body: (omitted)
Fri, 02 May 2014 10:23:51 GMT: DEBUG: Sending stats to feedbackws
Fri, 02 May 2014 10:23:51 GMT: DEBUG: --> Request 6: POST to https://feedbackws.icloud.com/reportStats, headers: Content-Type=text/plain, body: (omitted)
Fri, 02 May 2014 10:24:54 GMT: DEBUG: <-- Response 5: 200 (78147ms), headers: Cache-Control=no-cache, no-store, private, Content-Type=application/json; charset=UTF-8 body: (omitted)
Fri, 02 May 2014 10:24:54 GMT: INFO: Successfully sent stats to feedbackws
Fri, 02 May 2014 10:24:58 GMT: DEBUG: <-- Response 6: 200 (66699ms), headers: Cache-Control=no-cache, no-store, private, Content-Type=application/json; charset=UTF-8 body: (omitted)
Fri, 02 May 2014 10:24:58 GMT: INFO: Successfully sent stats to feedbackws
Fri, 02 May 2014 10:29:18 GMT: DEBUG: CloudOS window received focus event
Fri, 02 May 2014 10:29:40 GMT: DEBUG: CloudOS window received focus event
Fri, 02 May 2014 10:30:34 GMT: DEBUG: CloudOS window received focus event
Fri, 02 May 2014 10:30:41 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: BEGIN sendEvent: 'userDidSubmit'
Fri, 02 May 2014 10:30:41 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: active.authUI.fieldsEditable: will handle event 'userDidSubmit'
Fri, 02 May 2014 10:30:41 GMT: DEBUG: CloudKit: Sending login POST request to https://setup.icloud.com/setup/ws/1/login
Fri, 02 May 2014 10:30:41 GMT: DEBUG: --> Request 7: POST to https://setup.icloud.com/setup/ws/1/login?clientBuildNumber=14C.131409&clientId= CA53A6CC-FA79-4150-AF39-248318487608, headers: Content-Type=text/plain, body: (omitted)
Fri, 02 May 2014 10:30:41 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: BEGIN gotoState: active.authUI.attemptIsSubmitted
Fri, 02 May 2014 10:30:41 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: starting from current state: active.authUI.fieldsEditable
Fri, 02 May 2014 10:30:41 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: current states before: active.authUI.fieldsEditable
Fri, 02 May 2014 10:30:41 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: pivot state = active.authUI
Fri, 02 May 2014 10:30:41 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: <-- exiting state: active.authUI.fieldsEditable
Fri, 02 May 2014 10:30:41 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: --> entering state: active.authUI.attemptIsSubmitted
Fri, 02 May 2014 10:30:41 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: current states after: active.authUI.attemptIsSubmitted
Fri, 02 May 2014 10:30:41 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: END gotoState: active.authUI.attemptIsSubmitted
Fri, 02 May 2014 10:30:41 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: END sendEvent: 'userDidSubmit'
Fri, 02 May 2014 10:31:00 GMT: DEBUG: CloudOS window received focus event
Fri, 02 May 2014 10:31:11 GMT: DEBUG: <-- Response 7: 0 (timed out), headers: body: (empty)
Fri, 02 May 2014 10:31:11 GMT: DEBUG: COS: invoking loginDidFail
Fri, 02 May 2014 10:31:11 GMT: WARN: Auth: No auth bag or recognized status code
Fri, 02 May 2014 10:31:11 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: BEGIN sendEvent: 'authDidNotConnect'
Fri, 02 May 2014 10:31:11 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: active.authUI.attemptIsSubmitted: will handle event 'authDidNotConnect'
Fri, 02 May 2014 10:31:11 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: END sendEvent: 'authDidNotConnect'
Fri, 02 May 2014 10:31:19 GMT: DEBUG: Sending stats to feedbackws
Fri, 02 May 2014 10:31:19 GMT: DEBUG: --> Request 8: POST to https://feedbackws.icloud.com/reportStats, headers: Content-Type=text/plain, body: (omitted)
Fri, 02 May 2014 10:31:24 GMT: DEBUG: CloudOS window received focus event
Fri, 02 May 2014 10:32:05 GMT: DEBUG: <-- Response 8: 200 (46127ms), headers: Cache-Control=no-cache, no-store, private, Content-Type=application/json; charset=UTF-8 body: (omitted)
Fri, 02 May 2014 10:32:05 GMT: INFO: Successfully sent stats to feedbackws
Fri, 02 May 2014 10:34:54 GMT: DEBUG: CloudOS window received focus event
Fri, 02 May 2014 10:37:33 GMT: DEBUG: CloudOS window received focus event
Fri, 02 May 2014 10:37:35 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: BEGIN gotoState: active.authUI.fieldsEditable
Fri, 02 May 2014 10:37:35 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: starting from current state: active.authUI.attemptIsSubmitted
Fri, 02 May 2014 10:37:35 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: current states before: active.authUI.attemptIsSubmitted
Fri, 02 May 2014 10:37:35 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: pivot state = active.authUI
Fri, 02 May 2014 10:37:35 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: <-- exiting state: active.authUI.attemptIsSubmitted
Fri, 02 May 2014 10:37:35 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: --> entering state: active.authUI.fieldsEditable
Fri, 02 May 2014 10:37:35 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: current states after: active.authUI.fieldsEditable
Fri, 02 May 2014 10:37:35 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: END gotoState: active.authUI.fieldsEditable
Fri, 02 May 2014 10:37:35 GMT: DEBUG: CloudKit: ErrorCatcher dialog invoked.
Fri, 02 May 2014 10:37:36 GMT: DEBUG: SC.Module: Attempting to load 'cloudkit/error_catcher'
Fri, 02 May 2014 10:37:36 GMT: DEBUG: SC.Module: Module 'cloudkit/error_catcher' already loaded.
Fri, 02 May 2014 10:37:36 GMT: DEBUG: SC.Module: Evaluating JavaScript for module 'cloudkit/error_catcher'.
Fri, 02 May 2014 10:37:36 GMT: DEBUG: SC.Module: Module 'cloudkit/error_catcher' has completed loading, invoking callbacks.
Fri, 02 May 2014 10:37:43 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: BEGIN sendEvent: 'userDidSubmit'
Fri, 02 May 2014 10:37:43 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: active.authUI.fieldsEditable: will handle event 'userDidSubmit'
Fri, 02 May 2014 10:37:43 GMT: DEBUG: CloudKit: Sending login POST request to https://setup.icloud.com/setup/ws/1/login
Fri, 02 May 2014 10:37:43 GMT: DEBUG: --> Request 9: POST to https://setup.icloud.com/setup/ws/1/login?clientBuildNumber=14C.131409&clientId= CA53A6CC-FA79-4150-AF39-248318487608, headers: Content-Type=text/plain, body: (omitted)
Fri, 02 May 2014 10:37:43 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: BEGIN gotoState: active.authUI.attemptIsSubmitted
Fri, 02 May 2014 10:37:43 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: starting from current state: active.authUI.fieldsEditable
Fri, 02 May 2014 10:37:43 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: current states before: active.authUI.fieldsEditable
Fri, 02 May 2014 10:37:43 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: pivot state = active.authUI
Fri, 02 May 2014 10:37:43 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: <-- exiting state: active.authUI.fieldsEditable
Fri, 02 May 2014 10:37:43 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: --> entering state: active.authUI.attemptIsSubmitted
Fri, 02 May 2014 10:37:43 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: current states after: active.authUI.attemptIsSubmitted
Fri, 02 May 2014 10:37:43 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: END gotoState: active.authUI.attemptIsSubmitted
Fri, 02 May 2014 10:37:43 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: END sendEvent: 'userDidSubmit'
Fri, 02 May 2014 10:37:43 GMT: DEBUG: Sending stats to feedbackws
Fri, 02 May 2014 10:37:43 GMT: DEBUG: --> Request 10: POST to https://feedbackws.icloud.com/reportStats, headers: Content-Type=text/plain, body: (omitted)
Fri, 02 May 2014 10:37:55 GMT: DEBUG: CloudOS window received focus event
Fri, 02 May 2014 10:37:59 GMT: DEBUG: autoUpdate: Running latest build, 14C.131409
Fri, 02 May 2014 10:38:03 GMT: DEBUG: CloudOS window received focus event
Fri, 02 May 2014 10:38:14 GMT: DEBUG: <-- Response 9: 0 (timed out), headers: body: (empty)
Fri, 02 May 2014 10:38:14 GMT: DEBUG: COS: invoking loginDidFail
Fri, 02 May 2014 10:38:14 GMT: WARN: Auth: No auth bag or recognized status code
Fri, 02 May 2014 10:38:14 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: BEGIN sendEvent: 'authDidNotConnect'
Fri, 02 May 2014 10:38:14 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: active.authUI.attemptIsSubmitted: will handle event 'authDidNotConnect'
Fri, 02 May 2014 10:38:14 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: END sendEvent: 'authDidNotConnect'
Fri, 02 May 2014 10:38:18 GMT: DEBUG: <-- Response 10: 200 (34469ms), headers: Cache-Control=no-cache, no-store, private, Content-Type=application/json; charset=UTF-8 body: (omitted)
Fri, 02 May 2014 10:38:18 GMT: INFO: Successfully sent stats to feedbackws
Fri, 02 May 2014 10:38:22 GMT: DEBUG: Sending stats to feedbackws
Fri, 02 May 2014 10:38:22 GMT: DEBUG: --> Request 11: POST to https://feedbackws.icloud.com/reportStats, headers: Content-Type=text/plain, body: (omitted)
Fri, 02 May 2014 10:38:25 GMT: DEBUG: <-- Response 11: 200 (3398ms), headers: Cache-Control=no-cache, no-store, private, Content-Type=application/json; charset=UTF-8 body: (omitted)
Fri, 02 May 2014 10:38:25 GMT: INFO: Successfully sent stats to feedbackws
Fri, 02 May 2014 10:38:37 GMT: DEBUG: CloudOS window received focus event
Fri, 02 May 2014 10:39:47 GMT: DEBUG: CloudOS window received focus event
Fri, 02 May 2014 10:42:58 GMT: DEBUG: CloudOS window received focus event
Fri, 02 May 2014 10:43:45 GMT: DEBUG: CloudOS window received focus event
Fri, 02 May 2014 10:44:12 GMT: DEBUG: CloudOS window received focus event
Fri, 02 May 2014 10:52:58 GMT: DEBUG: autoUpdate: Running latest build, 14C.131409
Fri, 02 May 2014 10:59:09 GMT: DEBUG: CloudOS window received focus event
Fri, 02 May 2014 11:03:38 GMT: DEBUG: CloudOS window received focus event
Fri, 02 May 2014 11:03:39 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: BEGIN gotoState: active.authUI.fieldsEditable
Fri, 02 May 2014 11:03:39 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: starting from current state: active.authUI.attemptIsSubmitted
Fri, 02 May 2014 11:03:39 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: current states before: active.authUI.attemptIsSubmitted
Fri, 02 May 2014 11:03:39 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: pivot state = active.authUI
Fri, 02 May 2014 11:03:39 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: <-- exiting state: active.authUI.attemptIsSubmitted
Fri, 02 May 2014 11:03:39 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: --> entering state: active.authUI.fieldsEditable
Fri, 02 May 2014 11:03:39 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: current states after: active.authUI.fieldsEditable
Fri, 02 May 2014 11:03:39 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: END gotoState: active.authUI.fieldsEditable
Fri, 02 May 2014 11:03:39 GMT: DEBUG: CloudKit: ErrorCatcher dialog invoked.
Fri, 02 May 2014 11:03:39 GMT: DEBUG: SC.Module: Attempting to load 'cloudkit/error_catcher'
Fri, 02 May 2014 11:03:39 GMT: DEBUG: SC.Module: Module 'cloudkit/error_catcher' already loaded.I click on the iTunes store button and it comes up with the loading bar at the top of the screen where the song time marker would be, but nothing ever happens. It just loads and loads and loads, I don't even get an error message...
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
First of all, I live in Ho Chi Minh City, Vietnam. Sometimes, I use a VPN to search on the web here. I purchased Toy Story 3 on my MacBook Pro 2011 OS/X - Lion through iTunes. I initially had trouble downloading it which may be due to being on and off the VPN but after a while it finally downloaded and shows up in my iTunes library on my MacBook.
Under my Apple ID account (which is the only Apple ID account I have), I look under purchase history and it shows that I paid for Toy Story which is where I got my Order # from. But if you go to the iTunes Store then to the Quick Links then click on Purchased, under all my Movies, it does NOT show Toy Story 3 as one of my movies.
Now when I go to my iPad (3rd gen.), Toy Story 3 does not show up under purchased movies (all or not on my iPad). It does not show up on my Apple TV as well. If I want to have Toy Story 3 on my iPad or Apple TV, then it says I have to purchase it again.
I have searched for help via Apple support communities but so far none of their solutions have worked for me. I have tried logging off iTunes & App Store on iPad and also shutting down the iPad. I also made sure that under iTunes Preferences>Store that iTunes in the Clouds purchases is checked. Can someone please help me with this? Your consideration is greatly appreciated. Thanks.Thanks King_Penguin for taking time to read and reply.
I just purchased this movie on Thursday, May 15, so just a few days ago. I have never had any trouble whatsoever since I have been in Vietnam. I have downloaded several movies and even music and they have all synced to my respected Apple products except for this purchase.
Sorry, I don't quite understand what you mean by studios and different versions. Could you please explain?
I checked my purchased list in my purchase history under my account and there are no hidden items. -
I'm so frustrated and in desperate need of help, I don't know what else to do! Certain apps such as Tumblr (I've previously had the Tumblr app on my phone) and Vine will NOT dowload on my phone. I've tried deleting all apps from both my iPhone and iTunes, I've tried restoring my phone then backing it up, I've tried downloading the app from iTunes while my phone is plugged into my computer, etc. When I search the apps in the app store they show up but the 'FREE' button is white and unclickable, it's very frustrating. When I download it from iTunes while my phone is plugged in I can watch it download, but when it's done it immediately dissapears from the screen and from my phone. When I plug my phone into iTunes it say I have the Tumblr and Vine apps, but I assure you, I do not. I have deleted and tried to add them so many times but it never works. SOMEONE PLEASE HELP!!!
Oh my gosh I had the EXACT same problem, and for ages I couldn't figure out how to fix it until today. Here's what I did:
First I went onto my computer, opened itunes, and un-installed tumblr, vine and kik. These were the apps I was having problems with (it said I had them on my phone but, like you, they didn't show).
Then I went to the itunes store, searched for each one, and it said I could update them so I did (just FYI: for tumblr a window popped up saying "please click ok to confirm you are 17 years or older", so I did that also)
When I went back to my phone and tried installing them again (still on my computer), it worked!
I hope this helps, because it was incredibly frustrating. Good luck! -
Ok. So my iTunes started acting up a few months ago. ALL of the songs I purchased from the iTunes store stop in the middle of the song and then go back to the begining (I keep it on repeat one song by the way). Please help!!! (Windows 7) I would really like to hear my songs all the way through, but I can't . I tried the "Convert Protected ACC files to Purchased ACC files fix" but it DIDN'T work. I don't know what to do. It does it when I transfer the music onto my Classic too.
What do you mean "doesn't recognize"?
-
I just bought this movie "Godzilla 2014" but it won't show in my Movie Library. I closed my Itunes and put it back on again but still won't show up. I checked my purchased list and it shows that I recently bought the movie but when I checked the itunes store it wants to buy the movie again. Please help me with this right away Apple.
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes
international calling numbers..
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes. -
i downloaded apps from the itunes store and tried to sync them to my ipod touch but its not syncing.i even restarted my ipod several times but it doesnt seem to work....i tried to delete and re-install the apps but that too doesnt seem to work... and while syncing,the apps are shown in my ipod and after the ipod is synced the apps disappear... dunno wat to do .................please help........
Do you have Restrictions set that prevent adding the apps? (Settings>General>Restrictions).
What happens whenyou tru to download the apps directly to the iPod.
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Basically I brought a album of the iTunes Store, Depzman - 2 Real, specifically, edited the album features, such as, artists and put the featuring artists, which before I edited it was placed in brackets at the end of the song title like most iTunes songs, but when i put it on my iPhone which is on manually handle music and videos, the artist which i removed from the song title do not appear, only the album artists, I have reset my iPhone completely using the delete all settings and content in the hope of it being the iPhones fault and it has not changed, urgh, what a waste of time / effort, now I have now gotten to the point of fed up cos I feel like I've tried everything, ive re-downloded them and done it all again, still nothing, so now I'm puzzled and don't understand why it wont appear the same on my iPhone as it does in my iTunes library, please can someone help me solve this pain in the ***, I'm OCD when it comes to music and if it doesn't appear the way it should i get annoyed / frustrated -.-
anyway thank youThanks very much I have contacted them via this. Just hope they respond quickly- rather annoing! Greatly appreciated though
-
what do i do when my try to update my apps it tells me that i cannot conect to itunes store. Please help...
Try:
Can't connect to the iTunes Store -
Please help error -9808 when downloading apps in itunes store anyone can help me out
please help error -9808 when downloading apps in itunes store anyone can help me out
Click here > iTunes: Advanced iTunes Store troubleshooting
Then "expand" Specific Conditions and Alert Messages
Then click 9808
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