Please help me to remove NEXUS S from my shopping cart

A couple days ago, 16th, when the NEXUS S came out. I added them in my bestbuy account shopping cart to verify the price for my plan here. But since then, they are staying in my shopping cart for ever. I can't remove them.
Now the five cellphone items (my family plan) become invisible there is no way for me to empty my shopping cart on bestbuy.com.
Their price is 199x5, and it's carried on and stuck with every single time I am going to check out with the item I want to buy.
So I can't check out at all.
Yesterday when I was trying to order 2 laptops. I found this, and called 888bestbuy immediately. They transferde me to a cellphone agent. She couldn't help.
Then this morning I called again. They transfered me to a laptop agent. He helped me placed my order over the phone.
But I need to place more orders now. I need to remove them away from my cart. But they are invisible.
I believe there is some kind of technical issue with the web inventary.
A custom service agent told me may be because NEXUS S has been removed from the bestbuy web.
So could someone help me empty my shopping cart, so I can continue with my old account and enjoy the membership benefit.
Thank you!

I did delete all the cookies on my web browser.
IE, Firefox, and Chrome.
I tryied with my iphone, my other laptops and desktops.
But they are there every time I log in I will see "5 items" in my shoppin cart up right corner.

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