Please help me with itunes

I have been here for 5 hours trying to get my itunes to work, i had a video ipod and lost it in december, i just bought a new one, i erased and uninstalled all the old itune and quicktime programs, i installed the new ones and now no matter what i do i can not open Itunes, when i install it it says installation was completed, but when i click on the icon on my desktop it opens with the agreement for like 2 seconds and then closes, what can i do i have a new computer with windows xp, was my old video ipod disc a different versionm i am starting to think so, why doesn't this new version workm can i find the old version online? I don't have my disc now. I did try to close the anti virus program too when i installed it, i did it three times, any one else have this problemm what can i do? please email me at [email protected] if you have a solution for me, thanks so much.

i installed the new ones and now no matter what i do i can not open Itunes, when i install it it says installation was completed, but when i click on the icon on my desktop it opens with the agreement for like 2 seconds and then closes
hi sweetface!
the "flash" of the license screen is usually associated with an infestation of the PC by Qoologic adware.
the free trial version of the EWIDO malware removal software has been fixing that for most people.
love, b

Similar Messages

  • Please help me with iTunes 7.4

    I went on my computer to download iTunes 7.4. Usually when I open iTunes and there is a new update a window will pop open and it says "new version of iTunes available, would you like to download?" It didn't do it this time so I clicked on help and then on check for updates. I finally get the message to download, I click yes to download and a couple of seconds later it says installation complete BUT the window that usually opens up to show it downloading never comes up.
    I check add or remove programs on my computer and my iTunes program still shows 7.3 version. So, obviously the download didn't happen. I've tried at least 5 times now. Shutting down the computer and restarting it doesn't help.
    I don't know how to do get the new version. Can anyone help? I've never had this happen before.
    Is there anywhere on the iTunes page that shows what the current version is on my computer?
    Any help will be appreciated.
    iPhoNettie

    *"Is there anywhere on the iTunes page that shows what the current version is on my computer?"*
    Not sure if it works the same with Windows.. but on my MAC..with iTunes opened..
    Click "iTunes" (the word iTunes)
    About iTunes
    and it should show you the Version

  • Someone Please Please help me with Itunes/Qt!!!!

    I have Windows and when installing itunes I get two messages. The first says: 1905.Module C:\Program Files/Quicktime/QTOControll.ddl failed to unregister. HRESULT 2147220472. Contact your support personnel.
    The other says: Could not open key: HKEYLocalMACHINE\Software\classes\QuicktimePlayerLib.QuicktimePlayerApp\CLSID
    I have been working on these problems for almost four hours and I STILL don't know how to fix them. I am DESPERSTE for any help I can get. Please , if you know how to fix this please help me!!!

    Im in the same boat. My roomate can connect to certain things that i cant. But even on my computer i was able to connect to a podcast then 5 minutes later not able to again. Have your roomate try to open up different things or log out and try to log back in. Your not alone in this. Just curious though who is your cable/internet provider. Mine is Cox Cable. But that really shouldnt matter since i just purchased an app just fine but then try to go back into ituns and read about the app it times out on me..lol

  • My old computer broke. Please help me with itunes!

    My old computer broke and we just got a new Dell. I plugged my ipod in and it says barbsipod but it says that I can only use one itunes.
    The problem is my old itunes is on the broken computer.
    How do I switch my ipod to the new itunes I downloaded?
    Please help.
    Thank you

    Barbara,
    I think I understand your situation. Your iPod actually has a copy of all the music files that are on your old system (it is what you listen to). There are utilities that allow a computer to read the iPod into your new computer. I have purchased and used one, but that was over a year ago. So go find a utility that allows you new computer to upload all of your iPod files. You should be fine.
    In the worst case, a local computer shop can usually mount your old system's hard drive and copy your iTunes folder to a CD or a DVD. You could then import this into your new system, sans ratings, playlists, etc.
    Hope this helps.
    Pete

  • Could someone please help me with itunes update and backing up old ipod?

    Hello, was attempting to back up old ipod touch to laptop (in order to set up new ipod) but message read that cannot connect because it requires itunes version 10.6.3 or later. itunes will not update on laptop. Any ideas? your help would be much appreciated as I'm new to all of this and don't know how else to transfer old ipod content over to new one. Thanks

    iOS 6 requires iTunes 10.7 or later. Install the latest version of iTunes which is 11.
    Trouble installing iTunes or QuickTime for Windows

  • Someone PLEASE HELP ME WITH ITUNES STORE.

    I can't connect to the Itunes Store, and it's driving me insane.
    THis is what it says when I run Diagnostics:
    Microsoft Windows XP Professional Service Pack 3 (Build 2600)
    Dell Computer Corporation Latitude D600
    iTunes 8.0.0.35
    QuickTime 7.5.5
    FairPlay 1.0.15
    CD Driver 2.0.7.5
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 2.1.0.25
    Bonjour 1.0.5.11 (118.5)
    iTunes Serial Number 3C314C7EE0F2E46E
    Current user is an administrator.
    The current local date and time is 2008-09-13 23:58:34.
    iTunes is not running in safe mode.
    ** External Plug-ins Information **
    No external plug-ins installed.
    ** Network Connectivity Tests **
    Network Adapter Information
    Adapter Name: {ECEF9DF6-0ABA-4E56-82B0-ED08DB62B142}
    Description: Intel(R) PRO/Wireless 2200BG Network Connection - Packet Scheduler Miniport
    IP Address: 192.168.1.7
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.1.1
    DHCP Enabled: Yes
    DHCP Server: 192.168.1.1
    Lease Obtained: Sat Sep 13 23:46:57 2008
    Lease Expires: Sun Sep 14 23:46:57 2008
    DNS Servers: 192.168.1.1
    192.168.1.1
    Adapter Name: {52D5AE50-FD1A-446D-BB99-821EAAB13E3C}
    Description: Broadcom 570x Gigabit Integrated Controller - Packet Scheduler Miniport
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway:
    DHCP Enabled: Yes
    DHCP Server:
    Lease Obtained: Sun Sep 14 23:46:57 2008
    Lease Expires: Sun Sep 14 23:46:57 2008
    DNS Servers:
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to iTunes Store was successful.
    Secure connection attempt to iTunes Store was successful.
    Secure connection attempt to iPhone activation server was successful.
    iTunes has never successfully accessed iTunes store.
    Someone mentioned it may be a server error with Apple, but my roommate is sitting right in front of me, using her Itunes store without a problem. I don't have Norton, and I already added Itunes to the FIrewall exceptions... I do have SpySweeper though.
    ANy suggestions?

    Im in the same boat. My roomate can connect to certain things that i cant. But even on my computer i was able to connect to a podcast then 5 minutes later not able to again. Have your roomate try to open up different things or log out and try to log back in. Your not alone in this. Just curious though who is your cable/internet provider. Mine is Cox Cable. But that really shouldnt matter since i just purchased an app just fine but then try to go back into ituns and read about the app it times out on me..lol

  • Please help, problems with iTunes

    Alright, so earlier today my computer crashed. I restored it to its original factory settings and now it's okay. The only thing is that everything that I had on my computer before is erased, even my iTunes.
    Before it crashed, I had iTunes 7, so when i got my computer started again, I downloaded iTunes 8 (the only one available) and I still have all the music on my iPod, but it won't let me sync my music from it onto iTunes.
    Is there anything I can do?
    Much help is appreciated!
    Thank you!

    Sure you always have options. If your content is purchased off the iTunes Store you can do the following:
    1) iPod Connect to Computer
    2) File -> Transfer Purchases
    If you want all your content off your iPod that may not be purchased through the iTunes Store then you'll need to use a third-party program such as one of the following:
    1) iPod Copy (www.ipodcopy.com OR www.ipod-copy.com)
    2) Music Rescue
    3) Senuti (Mac)
    Those programs will transfer all the content off the iPod and back into your iTunes library.

  • My MacBook Pro iTunes movie purchase is not showing in iTunes store movie purchases nor does it show on my iPad or Apple TV.  Can someone please help me with a solution?  Thanks.

      First of all, I live in Ho Chi Minh City, Vietnam. Sometimes, I use a VPN to search on the web here. I purchased Toy Story 3 on my MacBook Pro 2011 OS/X - Lion through iTunes.  I initially had trouble downloading it which may be due to being on and off the VPN but after a while it finally downloaded and shows up in my iTunes library on my MacBook. 
      Under my Apple ID account (which is the only Apple ID account I have), I look under purchase history and it shows that I paid for Toy Story which is where I got my Order # from.  But if you go to the iTunes Store then to the Quick Links then click on Purchased, under all my Movies, it does NOT show Toy Story 3 as one of my movies.
      Now when I go to my iPad (3rd gen.), Toy Story 3 does not show up under purchased movies (all or not on my iPad).  It does not show up on my Apple TV as well.  If I want to have Toy Story 3 on my iPad or Apple TV, then it says I have to purchase it again.
      I have searched for help via Apple support communities but so far none of their solutions have worked for me.  I have tried logging off iTunes & App Store on iPad and also shutting down the iPad.  I also made sure that under iTunes Preferences>Store that iTunes in the Clouds purchases is checked. Can someone please help me with this?  Your consideration is greatly appreciated.  Thanks.

    Thanks King_Penguin for taking time to read and reply. 
    I just purchased this movie on Thursday, May 15, so just a few days ago.  I have never had any trouble whatsoever since I have been in Vietnam.  I have downloaded several movies and even music and they have all synced to my respected Apple products except for this purchase. 
    Sorry, I don't quite understand what you mean by studios and different versions.  Could you please explain? 
    I checked my purchased list in my purchase history under my account and there are no hidden items. 

  • I bought a movie the movie Godzilla 2014 recently but it didn't show up in my library. I went check the itunes store and it wants me to buy it again. Please help me with this problem.

    I just bought this movie "Godzilla 2014" but it won't show in my Movie Library. I closed my Itunes and put it back on again but still won't show up. I checked my purchased list and it shows that I recently bought the movie but when I checked the itunes store it wants to buy the movie again. Please help me with this right away Apple.

    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes
    international calling numbers..
    For Mac App Store: Apple - Support - Mac App Store.
    For iTunes: Apple - Support - iTunes.

  • Hello, Honestly I just updated my 4s and my iPad 3 to iOS 6 and when try to press on the Music app or the iTunes app it says "cannot connect to iTunes Store" Could you please help me with this thank you so much, Charbel from Lebanon

    Hello, Honestly I just updated my 4s and my iPad 3 to iOS 6 and when try to press on the Music app or the iTunes app it says "cannot connect to iTunes Store" Could you please help me with this thank you so much, Charbel from Lebanon

    See these previous discussions help.
    App Store Updates (but only Updates)...: Apple Support Communities
    Apps suddenly don't update: Apple Support Communities

  • I cannot install itunes on my windown 7 laptop.  Error says "computer not modified".  Please help me with this problem.

    I cannot install Itunes and Icloud on my Sony Vaio Laptop - Window 7.  Error says " computer/system not modified".  Please help me with this problem. 

    Hello there, jag123059.
    The following Knowledge Base article offers up some great steps to follow for resolving issues with installing iTunes:
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/ht1926
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Please help me with the accounting records of iTunes. At step in placing credit card details are asked to contact iTunes Support

    Please help me with the accounting records of iTunes. At step in placing credit card details are asked to contact iTunes Support

    Brenda, the easiest way to contact the support team is thru the iTunes Customer Service website:
    http://www.apple.com/support/itunes/contact/

  • I brought a iTunes card and the the code on the back is not there it has faded away can u please help me with this problem

    i brought a iTunes card and the the code on the back is not there it has faded away can u please help me with this problem

    Hi Daniel ...
    Try here > iTunes Store: Invalid, inactive, or illegible codes

  • HT1296 i cannot transfer some videos to my iphone 3gs. the file is in MPEG4 format. i can view in itunes but cannot be transfered to iphone. Please help me with this problem.

    i cannot transfer some videos to my iphone 3gs. the file is in MPEG4 format. i can view in itunes but cannot be transfered to iphone. Please help me with this problem.

    In iTunes, Advanced>Create iPod or iPhone version

  • I've bought the first season of Death Note on itunes, and i've was never able to download the 11th episode (Assault), it gives me error -50 each time I try. Can anyone please help me with this?

    the title pretty much has my question i guess. it's my first post so i'm not sur if you'll see all of it. I'll just copy paste it anyhow.
    i've bought the first season of Death Note on itunes, and i've was never able to download the 11th episode (Assault), it gives me error -50 each time I try. Can anyone please help me with this?

    Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

Maybe you are looking for

  • Error reading Remote file when the connection is slow

    I have a program that reads a file from a remote server. The file is an xml file. This uses URL inputstream. This works just fine but when the xml that it reads grow in size, the content of the file is not completely sent to the variable string. I ha

  • Installing XP using boot camp with partitiion drive?

    I recently re-installed Leopard on my mac, and i decided to partition the drive. Then, when I went to install XP using boot camp it said that it only works with 1 partition! Is there any way round this without re-partitioning my drive? I also have an

  • Sharepoint 2010 - Archiving the files from one document library to another document library in sharepoint site

    I have a requirement to move the documents from one document library to another document library. Source Library - DocumentLib Destination Library - Archive Archive document library will have folders by fiscal year. Source documentlibrary has files f

  • Lua Scripts

    I hate to post such a seemingly mundane question but I can't seem to find my answer anywhere. I've tried other forums and I've tried google. I was hoping there was a conky specific thread here but I couldn't find one so I posted here. Anyway, I've be

  • Logging/debug  CMP generated SQL in WLS 7

    Hi, I wish to log the sql generated by weblogic for the CMP entities when they are called within the application. Is there any mechanism to view/log the sql statements generate in weblogic 7.0. I have tried the following entry in the config.xml but i