Please help - Messages app, Facebook and Whatsapp not opening
Hi all,
I have an iPhone 4S that is nearly 2 years old. Software is up-to-date.
I've been having problem with it for a while, the home button needs to be pressed several times before it works (sometimes), the button at the top works intermittently, very difficult to take a screenshot, and it is impossible to hold it down in order to switch it off.
These problems weren't the end of the world til this afternoon, where I get a text and can't open Messages. Normally what I do is try again in an hour and all is well. I have noticed the same with Facebook and Whatsapp, but others are working fine. I've done the force-quit of applications thing in the multitask view, but this hasn't helped. Can't turn it off and on again unless I wait for the battery to drain.
Anyone with the same problem, or suggestions?
Is it time for me to get a new phone, iPhone or otherwise?
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
If the buttons are not functioning properly, take the device to Apple for evaluation and possible replacement.
Similar Messages
-
Facebook and YouTube not opening on Mountain Lion?
I have MacBook Pro 13inch (Mid-2012 ) and i recently upgraded it to Mountain Lion form lion . every thing is fine but when i try to open Facebook the log-in page opens but after i enter my details the page does not open and same with youtube i am able to watch videos as long as i dont sign in as soon i sign in the video stops playing . i have tried every thing i used safari , chrome , firefox but the same result . some times pages dont open and a message comes saying " no data received ". i did a clean install but it didn't work . i really need some help on this topic . and another problem i am not able to sign in to face time from my mac . if any one is facing similar problems please let me know .
Regards
Vinayak Kohli
Advocatetry this its an mtu setting problem
http://osxdaily.com/2012/08/02/fix-os-x-mountain-lion-wireless-connection-proble ms/ -
Please Help! email name and password not working/ cannot retrieve email
email stopped working. does not accept username and password. keychain repair works. password verified. still doesnt work. when I tried to pay for a new account it would not let me use my original name and password, saying they were already in use!
help please, i want my email to work..The second list of 1 through 6 was for when you don't have a disc.
Also...
Reset OS X Password Without an OS X CD...
http://theappleblog.com/2008/06/22/reset-os-x-password-without-an-os-x-cd/
Admin Hack...
http://www.hackmac.org/?q=node/4
Starts up like the first time you buy a new Mac, but after filling in all that info again, you should have access to the computer and the other Users & files will still be there... though I was just thinking, this new User probably shouldn't be the same name as an existing one.
If that doesn't work for you (and some users have reported it has not worked for them), try Niel's procedure Making the Setup Assistant reappear.
http://discussions.apple.com/thread.jspa?messageID=607547
I lost my admin user (Mac OS X 10.4 and earlier) ...
http://discussions.apple.com/thread.jspa?threadID=121786&tstart=0
I'd call AppleCare you can get Replacement Install Disks shipped to you at a reduced rate, have your Mac's Serial # handy...
http://www.apple.com/support/contact/phone_contacts.html -
Please help me for my email would not open as usual it would
hello
can someone help me to open my email from the bar at the bottom of the screen, pleaseIt won't open when you click the Mail icon in the Dock?
Did you try launching Mail from the Applications folder? -
Please help. My facebook app will not open on my iphone 4. I deleted it,numerous times and downloaded it again. It uploads, but when you click on the icon, it flickers then closes.
Help.Then the next step would be to restore your phone. My advice is that prior to restoring you import your photos and videos to your computer and back up your contacts (by syncing them with iCloud or to a supported program on your computer using iTunes) as a number of users report losing these when restoring their device.
-
When i try to boot itunes, screen goes black and a message pops up and says not compatible with the visual elements. how do i fix this? itunes wont even open at this point. please help. thanks
Let's first try the following document, only be sure that none of the boxes in the compatibility mode tab are checked (not just the compatibility mode box itself):
iTunes for Windows: How to turn off Compatibility Mode -
hi
i got a few free app before and did not download them completely and dont want to do this
but they stay in my download list and start automatly when i connect to itunes store and going to crazy me
how can i remove them from my account for ever
please help me
thank youTry Here > https://discussions.apple.com/thread/4074945?tstart=0
-
After upgrading my iphone 4 to io6 i started loosing the historical sms messages from some senders including new ones received as soon as I open the message app. I am not happy with io6. please advise how i could downgrade to io5.1.1.
I have read a number of other threads regarding the loss of Messages, however, I am not aware of the reason it is happening. Check on the right side of this message under more like this and see if you can find an answer.
As to your question about downgrading software, there is no Apple supported method for downgrading software. -
Please help!
My Itunes says there is a corrupt file and will not open (IMac 2010). I couldn't fix it by reinstalling ITunes so I moved ITunes to trash. It will not delete from my trash as it is saying "Japanese.lproj" is in use. I have never opened or used "Japanese.lproj". I can't delete ITunes or open ITunes to close the Japanese.lproj, what do I do? Thank you for any help you can provide..It will not delete from my trash as it is saying "Japanese.lproj" is in use. I have never opened or used "Japanese.lproj".
Interesting. This sort of thing is more common on Windows systems. Taken at face value, one of the iTunes program files (one of the Japanese language resources) is damaged.
I'd try running your Disk Utility over your startup disk. Does it find/repair any damage? If so can you empty your trash and reinstall your iTunes successfully now? -
Suddenly 2 of my apps (Facebook and Skype) will not function on my ipod touch. They just close down when I touch the ikons.
If that does not work try resetting your iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears. -
Hi there, can anyone please help? Download itunes and it says The Itunes library .itl file is locked, or on a locked disk or you do not have write permission for this file.
Holding down the shift key while iTunes is opening. That will bring up the 'choose iTunes library' dialog. Select 'Choose LIbrary' from the choices and navigate to your music folder and iTunes music folder.
Or refer to this article:
iTunes for Windows XP: "Disk is locked" or "iTunes folder cannot be found" when installing or opening iTunes
http://support.apple.com/kb/HT1866 -
When I tap on my Facebook App on my IPad it tries to open up but then it goes right back to my home page and will not open up. All my other Apps work ok.How can I fix this ?
Try deleting the Facebook App and reinstalling it.
-
Itunes and appstore problems:
i have an iPhone 5 whenever I try to click on the icon in appstore which allows to gift an app or copy link , post to facebook etc does not open it stucks.Also same case for itunes and moreover when I play music in iTunes it stops ..start again stops and start again ..stops and does not play..so I am unable to make gift purchase and listen to the songs..are these bugs or what? helpps when syncing it jumps through steps 1 - 4 real fast, i seem to remeber iphone showing the number of tracks transferring and names, but i see nothing? then it sits on 5 saying "waiting for changes to be applied"
-
Hi I am using iPad 2, when I tap app icon on the screen it shakes and does not open the app please advice what need to be done
- First try clciking the Home button one and try again.
- Next reset the iPod. Nothing is lost
Reset iPad: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Then restore from backup
- Restore to factory defaults/new iPod -
My Lightroom 3 closed after trying to edit a photo and will not open again. Help please!
My Lightroom 3 closed after editing a photo and will not open again. It says Lightroom is not working and Windows is looking for a solution. I am in a bind and need my Lightroom opened asap. Please help!
In your operating system, go to the folder where your Lightroom catalog is stored and see if there is a file that ends with .lock
If so, delete it and then LR will open properly.
Maybe you are looking for
-
ITunes Sharing: 2 user accounts, 1 mac
I've turned on Fast Switching, I've enabled sharing in the Preferences...and I still can't get the sharing to work. It seems to me that it's been broken since I upgraded to Tiger. Does anyone have any pointers. I'm not trying to share 1 library among
-
Cisco Prime Rogue AP Report - No Rogues from 3702 Series AP's
I am running Cisco Prime Infrastructure (2.1) that manages a Cisco 5508 WLC (7.6). We have multiple version of AP's managed by this WLC to include 1142, 2602, 3702, etc...In Cisco prime when we run a Rogue AP Report. None of the Rogue AP's discovered
-
FI-AP Add field of master data vendor for reporting of vendor
Hi, I have to add the field LFA1-BRSCH (industry) into layout output reports for suppliers: S_ALR_87012082 S_ALR_87012093 S_ALR_87012103 I have already read the note 984305 - Line Item: Definition of special fields (T021S), but does not help me becau
-
Freezed - Restoring the Window Layout
Help! My fcpx is freezing when opening. Take a look at the screen shot. I'm using an external 2TB WD Harddrive and have not had this problem before. I recently installed the Mavericks latest update, maybe this has something to do with it? Thanks f
-
I bought an ipod Video loaded the music fine but when i tried to load a Music video ni got off itunes it wont work i get the message" Disk cannot be reade from or written to" also the video skips and doesn't play sraight on itunes Any help greatly ap