Please help! - My computer's battery is not charging
Please help - my battery is at 3% and plugged in. Green light on. Computer it good when plugged in but it just says battery is not charging.
Display Sleep Timer (Minutes): 4
Battery Information:
Model Information:
Serial Number: 9G1270E8CD3MA
Manufacturer: DP
Device Name: bq20z451
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 201
Hardware Revision: 2
Cell Revision: 158
Charge Information:
Charge Remaining (mAh): 164
Fully Charged: No
Charging: No
Full Charge Capacity (mAh): 5256
Health Information:
Cycle Count: 827
Condition: Normal
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 10987
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 8
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 8
Wake on AC Change: No
Wake on Clamshell Open: Yes
Wake on LAN: Yes
Current Power Source: Yes
Display Sleep Uses Dim: Yes
PrioritizeNetworkReachabilityOverSleep: 0
Standby Delay: 4200
Standby Enabled: 0
Battery Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 4
Wake on AC Change: No
Wake on Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
Standby Delay: 4200
Standby Enabled: 0
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
Charging: No
The battery may have failed. Take it in for testing.
Barry
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After charging the replacement battery overnight, the battery gauge never went above showing 24% charged. I unplugged the AC adapter and it went from 24% to its current level of 5% in about 15 minutes. After plugging the AC adapter back into the computer, the battery will not charge.
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