Please help! My iMac cannot play videos without crashing!

Hi there, I've had my iMac for about two years, it was a gift given to us. In the last four months it's begun to have issues playing videos. After 30 minutes the videos start to lag and chop and the sound will not play either; the sound becomes very grainy and then it just starts to lag a lot.
Everything else works fine though, surfing the web, using photo-shop, etc. I should also mention that this dose not occur when I stream or listen to music, although, at times it does chop, but after 2 minutes it stops and plays the music fine.
The Mac was a gift as I mentioned before, it dose have a lot of programs and files on it from the previous owner; I'm not sure if perhaps it's just a matter of the hard-drive being over loaded or not
If anyone out there has the tools or knowledge to fix this, that's be greatly appreciated.
Thank you very much,
Have a wonderful day,
Mitch
Also, if any of this model information helps please take a look;
  Model Name:          iMac
  Model Identifier:          iMac7,1
  Processor Name:          Intel Core 2 Duo
  Processor Speed:          2.4 GHz
  Number Of Processors:          1
  Total Number Of Cores:          2
  L2 Cache:          4 MB
  Memory:          3 GB
  Bus Speed:          800 MHz

Hi Mitch ..
What kind of video?  Are you viewing YouTube video?

Similar Messages

  • After trying all procedures I can find in Flash Player Help I still cannot play videos on Firefox, I

    I am running Windows 7 64-bit and have tried every procedure I can find, and I still cannot get video on any browser.

    Do you mean you can not play video but you can play game or other Flash contents?
    What about version info page which is extremely simple Flash contents?
    Hitomi

  • Why I cannot play video clips from Google news page? It is only a white box without video when video icon is tauched!

    Why I cannot play video clips from Google News page?

    It looks,like the videos on the web page are flash, which will not play on the pad.  That is why the made an app. Go to the store and get the free google news app.  It is laid out a little different, but any videos in it will play.

  • Cannot play Video in youtube via Safari and Chrome on IPAD 2 on new iOS 6

    Can someone help me and explain why I cannot watch Youtube on Safari or Chrome?.. I try to find updating Flash and there is no way around I can download flash.. I was reading those old topic and they said it could be the flash palyer but I try downloading but it say your device is not supported.. IPAD is useless without Youtube.. Please bring Youtube apps back.. comon Apple.. whats is going on with ya guys..There are millions of people use Youtube..another monopoly tactics?.. everytime I try to watch,, it say this video is currrently available.. I would be able to watch before till your freaking iOS 6.. bring it BACKKKKKKKKKKKKKKK!!!!

    Did anyone manage to solve this problem? The same issue on my side. I cannot play videos, doesn't matter if it is youtube application from google, third party application, chrome or safari. It always shows: this video is currently unavailable.
    I tried:
    - Settings->General->Reset->Reset All Settings
    - Holding Sleep and Home button for 10 seconds to reset
    with no success.

  • Macbook pro cannot play videos on facebook, any solutions?

    My macbook pro cannot play videos on facebook, but I installed adobe flash and I can see youtube videos and others.  My version is OS X 10.8 when I bought it few days ago, and I just upgraded to OS X Mountain Lion. 

    Hi pardzrose,
    Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
    Can you please advise what happens when you try play a Video? can you also advise what steps you have taken so far to help resolve this issue?
     - Official Sony Xperia Support Staff
    If you're new to our forums make sure that you have read our Discussion guidelines.
    If you want to get in touch with the local support team for your country please visit our contact page.

  • "Cannot play video - The Connected display is not supported" error message using Netflix 5.0.2 on my iPad

    I'm running iOS 7.0.3 on my iPhone 4S and iPad (3rd gen) and have just upgraded to the current version of the Neflix app available in the Canadian App Store (5.0.2).
    Although all other apps I've tried (e.g. Podcast, VLC) are able to properly output video & audio directly to my TV using the HDMI adapter (i.e. NOT via an Apple TV), the Netflix app pops up the error message "Cannot play video - The connected display is not supported".  If I start a video and then plug the HDMI cable in, it will play for a few seconds and then halt with the same error message.
    Netflix & Apple were supposed to have been working together to fix the previous issue with this scenario which was causing audio to be output but no video.  The current Netflix app update was released yesterday and seems to have taken a step backward.
    When I contacted Netflix support, they indicated that they have done whatever can be done from their side and this is now Apple's issue.
    Any ideas?
    Thanks!
    Kiron

    Hello all,
    I have an iPad 2 16GB with iOS 7.0.3 and Netflix version 5.0.2. I cannot watch netflix on an External LCD monitor that I have through VGA out. I use bluetooth speakers, so the AirPlay is going to that for Audio. Before this update, this combo worked without an issue.
    So as of Friday Nov. 8/2013, I contacted Netflix support, and they said they fixed the problem on their end, and the fix is on the Apple side of things, and to contact Apple support.
    So, I contacted Apple support, and the first person I spoke to said I would have to agree to pay a $35 fee for 30 days of support to this problem since my unit is out of warranty. I said this isn't a hardware issue, it's a software issue, and I'm not willing to pay to fix a problem you created. So I got a Senior Level advisor on the line, and she was helpful, and she's looking into the issue for me and said she'll contact me sometime on Tuesday or Wednesday (Nov. 12 or 13) to let me know of the issue.
    Here's the thing: this is a combination of Netflix and iOS not working correctly with any of the Apple Authorized Dongles. This is truly a code error that some hot shot programmer had major oversight on, and their management didn't catch it either. There was no reason for Netflix to rush to get this Netflix update going until Apple sorted out the bugs in iOS 7.
    Anyway, if I hear anything from Donna (the advisor), I'll post it and let you guys know. In the mean time, good luck!

  • How To Play Videos Without Silverlight?

    Hey SHarePoint Fam,
    I am looking to start rolling out alot of videos soon but our environment does not have Silverlight deployed in our machine images.  Is there any alternative to get videos to play without Silverlight being deployed to machines?  We are IE8 shop
    Thanks so much,

    Hi,
    According to your post, my understanding is that you want to play video without Silverlight.
    We can use the HTML 5 to achieve it, however, HTML5 is not supported by all browser (especially the old ones).
    As a workaround, we can use the Video.JS  to allow your browser to parse the video tag and play the video with a flash player if your browser does not support HTML5 standards.
    More information about the video.js : http://www.videojs.com/
    For more information:
    https://social.technet.microsoft.com/Forums/en-US/26a7639d-6b77-4bc3-8f36-0db10b132daf/using-internet-explorer-8-to-play-sharepoint-2013-video-stream-without-silverlight?forum=sharepointadmin
    Thanks,
    Jason
    Forum Support
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
    [email protected]
    Jason Guo
    TechNet Community Support

  • Cannot play videos through Facebook saying I need to download and install latest version of Flash player

    Hello.
    I have here a MacBook Pro OS X version 10.9.5. I cannot play videos through Facebook. It says I must download and and install the latest version of my Adobe Flash player. I already downloaded and installed the latest version however, it still says the same thing whenever i play videos in Facebook. On the other hand, i can play videos in other sites such as youtube and other online movie streaming. Can anyone please help me with this?
    Thank you.

    Oh, now its working. Thanks

  • I have an apple hdmi adapter i am trying to use it with iphone4 it keeps saying cannot play video not supported??t

    help i have an apple hdmi adapter trying to use it with my iphone4  when i plug it in and go to netflix it plays for a second then says cannot play video not supported???? please help im so frustrated!!!

    Success!! There truly is a light at the end of the tunnel. Apple support really did come through and I am successfully back into my account. Ready to purchase more music. I followed the instructions, with patience I thought I lost, submitted my problem, someone emailed me back within two days and all is now perfect. Thanks again Apple.
    To all the frustrated users out there, don't lose hope!!!

  • Cannot play videos in any web browsers

    Hi,
    I cannot play videos in Google Chrome, only black screen appears on youtube player. i tried to play videos in Internet explorer, after a few seconds it suddenly stop to play. i also tried to use Firefox but i'm always failed to download the Adobe Flash Player's latest version. Please help.
    I'm using Windows 8 64-bit     
    Thanks

    Minyaw wrote:
    i'm always failed to download the Adobe Flash Player's latest version
    I do not understand this; can you provide more details?

  • Cannot play video Safari

    I can't watch most of the news websites: ctvnews.ca for exemple cannot play videos! thats so weired, even Chrome same problem, I have on my iMac and MapBook pro!
    I reset both browsers! nothing! same problem!
    software is updated too I mean flash player! I don't install plug-ins usually to avoide slow browsing!
    I downloaded firefox and it is working better but I am used to Safari! what to do?

    From the Safari menu bar (top of your screen) click Help > Installed Plugins
    That will show all your installed plugins. BTW, Flash is a plugin.
    Try this...
    Open System Preferences > Flash Player then select the Advanced tab.
    Click Delete All under Browsing Data and Settings
    Back to Safari. Press Command + Option + E to empty the Safari cache.
    Quit and relaunch Safari, try a video.
    If that doesn't help, you may have the YouTube  HTML5 beta enabled.
    Opt out here >  YouTube
    The DivX plugin can prevent Flash content from loading.
    Check ~/Library/Internet Pug-Ins and /Library/Internet Plug-Ins

  • Please help, my iMac is running slow and plenty of memory available?

    Please help, my iMac is running slow and plenty of memory available? I tried reading some of these forums to see what to do, I have already deleted all of my downloads that were stored in the downloads file. Not sure what to do next, I ran the etrecheck and here is the following info from the scan:
    EtreCheck version: 2.2 (132)
    Report generated 4/20/15, 2:55 PM
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Click the [Click to remove] links for help removing adware.
    Hardware Information: ℹ️
        iMac (27-inch, Mid 2011) (Technical Specifications)
        iMac - model: iMac12,2
        1 2.7 GHz Intel Core i5 CPU: 4-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 0/DIMM1
                Empty  
            BANK 1/DIMM1
                Empty  
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        AMD Radeon HD 6770M - VRAM: 512 MB
            iMac 2560 x 1440
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: 5:29:18
    Disk Information: ℹ️
        ST31000528AS disk0 : (1 TB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 999.35 GB (872.44 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        OPTIARC DVD RW AD-5690H 
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple, Inc. Keyboard Hub
            Apple Inc. Apple Keyboard
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Internal Memory Card Reader
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Adware: ℹ️
        Genieo, InstallMac Adware! [Click to remove]
        More adware files Adware! [Click to remove]
    Problem System Launch Agents: ℹ️
        [killed]    com.apple.CallHistoryPluginHelper.plist
        [killed]    com.apple.CallHistorySyncHelper.plist
        [killed]    com.apple.cloudd.plist
        [killed]    com.apple.cmfsyncagent.plist
        [killed]    com.apple.coreservices.appleid.authentication.plist
        [killed]    com.apple.EscrowSecurityAlert.plist
        [killed]    com.apple.gamed.plist
        [killed]    com.apple.icloud.fmfd.plist
        [killed]    com.apple.Maps.pushdaemon.plist
        [killed]    com.apple.nsurlsessiond.plist
        [killed]    com.apple.printtool.agent.plist
        [killed]    com.apple.scopedbookmarkagent.xpc.plist
        [killed]    com.apple.security.cloudkeychainproxy.plist
        [killed]    com.apple.spindump_agent.plist
        [killed]    com.apple.telephonyutilities.callservicesd.plist
        15 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
        [killed]    com.apple.ctkd.plist
        [killed]    com.apple.icloud.findmydeviced.plist
        [killed]    com.apple.ifdreader.plist
        [killed]    com.apple.nehelper.plist
        [killed]    com.apple.nsurlsessiond.plist
        [killed]    com.apple.spindump.plist
        [killed]    com.apple.wdhelper.plist
        7 processes killed due to memory pressure
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [running]    com.adobe.AdobeCreativeCloud.plist [Click for support]
        [running]    com.dced8a8837572b7b.agent.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [not loaded]    com.dced8a8837572b7b.daemon.plist [Click for support]
        [running]    com.dced8a8837572b7b.helper.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [failed]    com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support] [Click for details]
        [loaded]    com.genieo.completer.download.plist  Adware! [Click to remove]
        [loaded]    com.genieo.completer.update.plist  Adware! [Click to remove]
        [running]    com.google.Chrome.framework.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [failed]    com.webtools.update.agent.plist [Click for support] [Click for details]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        AdobeResourceSynchronizer    Application  (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
        Dropbox    Application  (/Applications/Dropbox.app)
        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Support/AdobeResourceSynchronizer.app)
        Google Chrome    Application Hidden (/Applications/Google Chrome.app)
    Internet Plug-ins: ℹ️
        Default Browser: Version: 600 - SDK 10.10
        Flip4Mac WMV Plugin: Version: 3.0.0.85 BETA  - SDK 10.7 [Click for support]
        AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
        FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        iPhotoPhotocast: Version: 7.0
        SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: Java 8 Update 40 Check version
    User internet Plug-ins: ℹ️
        CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
        Google Earth Web Plug-in: Version: 7.1 [Click for support]
    Safari Extensions: ℹ️
        Omnibar  Adware! [Click to remove]
        MacMin
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
        Java  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
             3%    AddressBookSourceSync
             3%    Google Chrome Helper(10)
             3%    Google Chrome
             2%    mdworker(5)
             1%    WindowServer
    Top Processes by Memory: ℹ️
        729 MB    Google Chrome Helper(10)
        481 MB    kernel_task
        119 MB    Google Chrome
        115 MB    Mail
        74 MB    softwareupdated
    Virtual Memory Information: ℹ️
        58 MB    Free RAM
        3.94 GB    Used RAM
        218 MB    Swap Used
    Diagnostics Information: ℹ️
        Apr 20, 2015, 09:21:25 AM    Self test - passed

    So I looked up the info on OWC as suggested and found the correct memory to upgrade but not sure how much to get and which option? I wanted to know how much space I have available to upgrade so I don't buy something that's more than what can be used. I'm not sure if I need 4GB or 8GB of ram? Also there are two options with every memory choice for instance:
    8.0GB PC3-10600 1333MHZ SO Kit (4GB + 4GB) w/Lifetime Limited Warranty
    Same Day
    $78.79
    8.0GB PC3-10600 SO-DIMM 204 Pin w/Lifetime Limited Warranty
    Same Day
    $82.79
    Not sure what the difference is in the two and which I would need to purchase? Thank you for all your help!

  • TS5148 When I try to play a movie on Netflix from my IPad, I get a pop up saying: Cannot play video. "The connected display is not supported".

    When I try to play a movie on Netflix from my IPad, I get a pop up saying: Cannot play video. "The connected display is not supported".  I have updated my Apple TV, tried restarting it, and have tried using my IPod Touch all without any luck. This display has worked in the past. This just happen a couple days ago.
    Any ideas out there?

    I have been successfully using my Apple TV with my iPad2 to access Netflix through airplay (mirroring) and suddenly it won't work.  It says "the connected display is not supported"  What's up?
    Also when I try to stream Netflix through my Apple TV menu on my television it says "An error occurred loading this content.  Try again later.  But trying again later doesn't work any better.
    Now the only way I can watch Netflix is using my small iPad screen.  It appears the problem is with streaming Netflix through my Apple TV

  • Cannot play videos in iPhoto since SL upgrade

    Since I upgraded to SL, it appears that I cannot play videos that I have loaded to iPhoto. I go into an event in iPhoto in which I have some digital camera videos and they do not play. These used to open in QuickTime and run fine. When I click on the video and choose "Show File", it will show me where the file lives. These are fine on my computer and can now run them from here, but it used to work right in iPhoto. Has anybody had this happen to them? Is it a bug with SL or is there a new setting or something I am missing? Any help would be greatly appreciated. Thank you.

    Yes, it's a bug. Have you applied the Mac OS X v10.6.1 Update? If not do so and try again. If that doesn't work all we can do is report the problem to Apple via http://www.apple.com/feedback/iphoto.html.
    TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto (iPhoto.Library for iPhoto 5 and earlier versions) database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
    I've created an Automator workflow application (requires Tiger or later), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. There are versions that are compatible with iPhoto 5, 6, 7 and 8 libraries and Tiger and Leopard. Just put the application in the Dock and click on it whenever you want to backup the dB file. iPhoto does not have to be closed to run the application, just idle. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file.
    NOTE: The new rebuild option in iPhoto 09 (v. 8.0.2), Rebuild the iPhoto Library Database from automatic backup" makes this tip obsolete.

  • Firefox cannot play videos ver. 3.6.13 under linux suse 11.3 Gnome, why is this ?

    Using FF 3.6.13 to access You Tube cannot play Videos
    Black Screen - 'Reads An Error occurred pleas try later.'
    I have the same problem while using Windows, Why?
    This has all started since upgrading to 3.6.13 all was fine before.
    In addition Firefox locks up and crashes my computer - have to reboot
    not a soft reboot but a hard one.
    I do hope you can help to resolve this issue soon.
    Merry Christmas.

    Sorry but this suggestion did not help
    I have diabled the following
    # Shockwave Flash 10.1 r999. Gnash 0.8.7, the GNU SWF Player.
    # Shockwave Flash 9.0 r999
    With no improvement whatsoever - further more i went as far as to disabling all three, still no access to the BBC iplayer or You Tube.
    The only thing that i have not done is to reboot the system, i will do that next.
    If this makes any difference i will advise you.
    Thanks.

Maybe you are looking for