Please help, my Iphone 4s won't restore backup.

I've been trying to restore my backup to my 4S after restoring it. It keeps telling me that my Iphone backup cannot be restored because my backup was corrupt or not compatible with my phone. It loads up all the way too, I just really don't know what to do. Any help is appreciated

Make sure you are using a USB port directly on the computer, not a USB hub, and a rear rather than a front port if your computer is a desktop or tower case.
Disable your antivirus before restoring. If your antivirus is Kaspersky you may have to completely uninstall it.

Similar Messages

  • Iphone 4 won't restore backup! NEED HELP ASAP!

    Ok so I got an iphone 4 last week on at&t and today decided to switch to verizon. I did so and they switched my contacts and pictures for me. great. So I got home and connected to my macbook pro and I clicked restore from backup or whatever and it was the wrong thing. So it restored from my oldd ipod touch so I lost all contacts and pics. When I click iTunes>preferences>devices I see the backup from the other phone that I need but I need to know how to get that onto my iphone I have now. Please Help!

    You won't be able to.  Here's why:
    Since both your phones are new, they likely had the newest iOS version installed.  For AT&T it's 4.3.3; for Verizon it's 4.2.8.
    Since the Verizon phone has a LOWER firmware number than AT&T phone, you cannot restore a Verizon phone (older firmware) from an AT&T (newer firmware) backup.  You could, however, restore an AT&T phone from a Verizon backup since the AT&T phone has  the same, or more recent firmware update.
    No way around this.  If you search this forum, you'll see many similar posts. 
    If you used your phone as intended, you shouldn't lose much data at all, other than perhaps some application data.  Photos are stored on your computer in iPhoto (unless you didn't do as recommended and upload photos taken by the iPhone into iPhoto), contacts should be synched with Address Book so they should be on your computer.  Your iTunes media (videos, music, podcasts, apps) should still be in iTunes ready to be synched onto your new phone.

  • IPhone 4 won't restore backup, no error code

    I recently backed-up my iPhone 4 running iOS 7.1.1, and when I try to restore the backup in iTunes, it loads all the way and then gives me the error "The iPhone "iPhone" could not be restored because an error occured." I've tried many things, I've restored the iPhone many times and attempted to restore the backup many times too. I really need to restore the backup to my phone, and I don't understand why it's not s

    Okay - other things I would try is different USB cables and restoring on another computer if possible.
    If no joy with either of those, make an appointment at an Apple store near you and bring it in to be evaluated. It may have a hardware problem and will need to be replaced.
    ~Lyssa

  • Iphone 4S won't restore backup after ios8 update

    I updated my phone to the new iOS8 this week. I made a backup of my phone on my computer, and now it won't restore. It gets to within 5 seconds of completion before giving me the following error message.
    I tried the steps in this article, but nothing has worked. All my contacts / photos messages have been wiped and I'm hoping to salvage these.

    Make sure you are using a USB port directly on the computer, not a USB hub, and a rear rather than a front port if your computer is a desktop or tower case.
    Disable your antivirus before restoring. If your antivirus is Kaspersky you may have to completely uninstall it.

  • My iphone 3g won't restore because of an error 1015. Can you help me please

    my iphone 3g won't restore because of an error 1015. Can you help me please

    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
    The above comes from this article:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    Do not try to downgrade the version of iOS you have.

  • I have iphone3gs current software ver. is 4.2.1 and it cannot update to software version 4.3. Please help me. I tried to restore the settings of my iphone but still no work. im using the current ituned 10.4. Second, I cannot connect to all wifi networks

    I have iphone3gs current software ver. is 4.2.1 and it cannot update to software version 4.3. Please help me. I tried to restore the settings of my iphone but still no work. im using the current ituned 10.4. Second, I cannot connect to all wifi networks

    But the model no. of my iphone i.e A1303 is of 3GS as clearly mentioned here >> http://support.apple.com/kb/HT3939.  Then how its become 3G.

  • TS3682 i plug in my iphone 4 and i loss all contact... i try to backup restore but its error say not enough space.  please help me. i want only my contact backup restore not everything. so i dont know how can i do ?

    i plug in my iphone 4 and i loss all contact... i try to backup restore but its error say not enough space.  please help me. i want only my contact backup restore not everything. so i dont know how can i do ?

    Try to connect in recovery mode to restore, without using the latest backup, explained here:
    iOS: Unable to update or restore

  • HT201413 my iphone 3G won't restore because of error 1015

    iphone 3G won't restore because of error 1015 please help

    Hello, nanipan. 
    Thank you for visiting Apple Support Communities. 
    Here is an article that you may find helpful with this issue. 
    Check for hardware issues
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
    Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694
    Cheers,
    Jason H. 

  • Synchs iphone but won't restore without password

    itunes synchs with iphone but won't restore without password to unlock iphone backup files. Have tried every password I know, including the one revealed in keychains, and numeric values such as 0000, etc. to no avail. Have checked other forums and all offer possible solutions such as deleting files from itune restarting and upgrading, jailbreaking and various other terms which I do not understand...all sound iffy and possibly precarious, at best since they are not apple supported forums and some users report success using such methods but others do not. This is an apple issue and should be addressed by apple. How can I discover the wanted password and restore function to my phone, avoid this happening again with future updates, and not have to waste 3 days of my life to recover from an apple generated issue?

    Hello jxshurobinson,
    I'm sorry to hear you are having issues with your iPhone. If you are having issues restoring your iPhone and are just seeing the Connect to iTunes screen, you may find the following articles helpful:
    Resolve iOS update and restore errors in iTunes - Apple Support
    Resolve iOS update and restore errors - Apple Support
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
    Also, from your description, it sounds like the phone may have still been Activation Locked to the previous owner's account. If that is the case, you may also find this article useful:
    Find My iPhone Activation Lock: Removing a device from a previous owner’s account - Apple Support
    Sincerely,
    - Brenden

  • HT204230 this device is not longer eligible for creating a free i cloud accounting on my Iphone 5s , my old not working now cannot opened again just when i try make a free email this Message showed up  how i can fix it please help me  iPhone 5s, iOS 8.3

    this device is not longer eligible for creating a free i cloud accounting on my Iphone 5s , my old not working now cannot opened again just when i try make a free email this Message showed up  how i can fix it
    please help me
    iPhone 5s, iOS 8.3

    Create a new AppleID on a different iOS device or on a computer. You will
    then be able to use that newly created AppleID on your iPhone.

  • TS3297 I want to buy the double coins from the game subway surfers! But they told me to contact the itunes support! I don't know why it's not working.. Please help! iPhone 4ss

    I want to buy the double coins from the game subway surfers! But they told me to contact the itunes support! I don't know why it's not working.. Please help! iPhone 4ss

    These are user-to-user forums, you are not talking to Apple here. You can contact iTunes support via this page and ask them why the message is appearing : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then probably Purchases, Billing & Redemption

  • I got my iphone4 yesterday and when I try to get any apps from apps store I keep getting error 1004 please try later please help th iPhone is brand new!

    I got my iphone4 yesterday and when I try to get any apps from apps store I keep getting error 1004 please try later please help th iPhone is brand new!

    mandyfromhull wrote:
    I got my iphone4 yesterday and when I try to get any apps from apps store I keep getting error 1004 please try later please help th iPhone is brand new!
    Try this link to fix your problem.
    http://forums.macrumors.com/showthread.php?t=949246

  • I wen to update my ipad to the iOS7, but then it went into recovery and wont restore, can someone please help me figure out how to restore it?

    i went to update my ipad to the iOS7, but then it went into recovery and wont restore, can someone please help me figure out how to restore it?

    Follow step 1 to step 3 very closely.
    http://support.apple.com/kb/HT1808

  • HT1414 my iphone 4 won't restore and update. It stays on the itunes connect picture

    my iphone 4 won't restore and update.  it stays on the itunes connect picture.  i have tried all the suggestions for error 21 and they haven't helped

    iOS: Unable to update or restore - Support - Apple

  • PLEASE HELP my iphone 4s is frozen on the apple logo and my lock button is broken so i cannot reboot. Ive tried plugging in to charger and computer onto itunes but neither have worked..:(

    PLEASE HELP my iphone 4s is frozen on the apple logo and my lock button is broken so i cannot reboot. Ive tried plugging in to charger and computer onto itunes but neither have worked..:(

    You have to make an appointment with the genius bar at your local Apple Store for an evaluation.

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