PLEASE HELP MY IPHONE FROZE CAN I GET A NEW ONE?
SOMEONE PLEASE I'M SCARED TO DEATH AND I AM CRYING AND PRAYING FOR MY PHONE TO BE FIXED. I went to google to type up "Zayn in a dress" because I do like video edits. So i searched it up and my keyboard started flickering and i was like let me just open another app, but that didn't work. After a minute of waiting I shut off my phone, Well i tried but it wasn't working. I held onto the button for 5 minutes with and without the charger. All of a sudden my phone turned black and I pressed the button and my lock screen was the google page flickering. I am so scared because it isn't working. This happened like 30 minutes ago. My Iphone is real, my charger is real and my phone isn't cracked or nothing. Any help on how to fix this? If there is nothing to do am I allowed to return my Iphone to the Apple store tomorrow because the year isn't over yet. Please don't skip this I am really scared and I need help. I spent all my money I saved on this phone and my parents will kill me. I haven't been using my phone all day so I don't know what went wrongP
If you are still under warranty and the Apple Store finds a hardware issue, I'm sure they will take care of you. They can also help with restoring your iPhone if you are unable to complete that step on your own.
I would recommend trying to complete a backup in iTunes if iTunes will allow you to. Either way, you will continue on to restoring your iPhone. If you have issues with getting the restore option, please the iPhone into recovery mode.
Once your restore your iPhone, if the issue continues then you will need to get it serviced.
Locate a Service Center
Call Apple for Service and Support
Set up service on your own or check options and warranty
Questions about service and potential costs (Choose your country after selecting your product)
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