Please help! My ipod touch 4 screen has gone completely white, what should I do to bring the screen back to normal?

Can any body help me. I really don't want to pay for a new one or a replacement one.

Apple stores have a technician called a Genius.  You either call the local store to make an appointment or go tothe store's webpage. The Genius will help yu troubleshoot the problem for no cost except for your time.

Similar Messages

  • My touch screen on my ipod Nano, Generation 6 has gone completely white. I can still play music if I "accidently" touch the right icon. Does anyone know how I can fix this. Also I have 2 other ipods that i can't sync anymore, it says they are not compatib

    My touch screen on my ipod Nano, Gen 6 has gone completely white. It had started going white the day before. I tried resetting it but to no avail. Does anyone know how I could fix this. Also I have 2 other ipods that I am no longer able to sync. It comes up with a message (best I can remember) something to the effect that my itunes version is not compatible with my ipod. Please help. I'm tired of buying new ipods when the new hasn't even worn off of them!!!
    Thanks

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • I have a problem with my ipod touch it does not light at all, what should I do?

    I have a problem with my ipod touch it does not light at all, what should I do?

    Try the troubleshooting here for your specific symptom:
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    - Reset the iPod. Nothing is lost
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    - iOS: Troubleshooting Wi-Fi networks and connections
    - iOS: Recommended settings for Wi-Fi routers and access points
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    Does the iPod successfully connect to other networks?
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    my ipod touch 1st gen has gone into recovery and wont restore because of a error 1 or something like that can someone help me quick this ipod is my little cousins and i dont want her mum to find out what happend

    I have not seen a solution for error (1)
    make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • HT1349 The screen to my ipod touch has gone completely white.  I cannot power it down or do anything at all.

    The screen to my ipod touch has gone completely white and I cannot power it down, or do anything.  I have it plugged into a power source right now

    Try a reset. Hold the Sleep and Home button down for about 10 seconds until you see the Apple logo.

  • I forgot my passcode and tried restoring my ipod touch, but it's not working. What should I do?

    I forgot my passcode and tried restoring my ipod touch, but it's not working. What should I do?

    Did you place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                          
    If recovery mode does not work try DFU mode.                         
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings         
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
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  • My iphone screen has gone completely blank I have tried holding down both the sleep and home buttons and nothing has happened and I have tried to connect it to my laptop but itunes will not recognise, what can I do ?

    My iphone screen has gone completely blank I have tried holding down both the sleep and home buttons and nothing has happened and I have tried to connect it to my laptop but itunes will not recognise, what can I do ?

    have you tried charging the device ?
    if so and it still does not work you can try a Forced Recovery..
    by holding the HOME button down and plugging it into your computer at the same time..
    http://support.apple.com/kb/HT1808

  • Please Help! Ipod touch 3rd generation battery & itunes problem

    Please Help! My ipod touch 3rd generation has the battery sign come up when it is charging, however after several hours when its suppose to be charging I take out the USB and plug but it says its low battery and how it was when I connected the charger. I dont understand whats happening and why i wont charge up. It was working perfectly fine the other day.
    Another thing i have is itunes. My ipod touch wont show up on the itunes, it comes and goes in a flash then it say something about an unknown error and it cannot connect. It feels like nothing is working and this ipod isnt even mine
    Please help and thankyou in advance!

    Hey; thanks for replying & sorry for the late reply.
    I just tried resetting the ipod but sadly it still doesnt work. Will it try when its off? Because the USB is not letting the ipod charge.
    I do have the plug to go with the USB but it wont work with either the netbook or the wall charger. I was thinking of trying another USB wire and hopfully it would work. What do you think?

  • Please help, my ipod touch doesn't sync??/

    Hello please any help, my ipod touch 2 generation doesn't want to sync with my computer, i check usb cable and all that, the other thing for some reason isn't charging the battery, only show the screen with low battery and flash back and fort from that screen to the blue with the white apple, please help what can i do?? thanks upfront for any advice...

    Not Charge
    - See:
    iPod touch: Hardware troubleshooting
    - Try another cable
    - Try another charging source
    - Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
    - Make an appointment at the Genus Bar of an Apple store.
    Apple Retail Store - Genius Bar
    and/or
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Someone please help my ipod touch 2nd gen. wont turn on and it tries to start up and it tells me to connect to itunes!

    ok so i have an ipod touch 2nd generation and i have had it for many years.   A few months ago it would not turn on and kept telling me to connect to itunes but the problem is my itunes library is set up at my dads house and i live with my mom.  so i tried connecting it to my laptop to see if it would turn on. well it asked me if i wanted to restore it and i was really tried and couldnt think what restored meant so i clicked yes! and it wiped out my entire library! i was in tears because i had had $50 worth of music and apps that werent backed up!  so i sent my ipod to my dad and got everything sorted out.  but last night i tried to turn my ipod on and it wouldnt turn on so i just plugged it in to charge and left it. i came back to see if it was done and it wouldnt turn on and it told me to connect to the itunes store. i probably have about $50 worth of music that is not backedup this time!  omg i want to cry!  i am smart enough to not pulg in into my laptop because i know what restore means now! and i have tried holding the buttons down and everything and i let it charge all day!  what do i do! please please help me! if i send it to my dads will all of my music that is not backed up sync into my library? or will i lose it all?!?! please please help me!! HELP!!!

    I have the exact same problem :|

  • HT1339 I have an Ipod nano 5th Gen and the screen has been completely white for quite a while now. The music still plays and you can here the scrolling noise. It doesn't show anything on screen. I've tried everything on apple website to fix it but nothing

    Hello,
    My Ipod nano 5th Generation has gone to a white screen. I shows absolutely nothing. When I charge it it does not show the battery charge status. When I reset it I never see the apple logo. When it is on though I can still listen to music and it scrolls through the menus. Can you tell me what is wrong and how do I fix it?

    If you have not taken the iPod apart, Apple will exchange it for a refurbished one for $99. You can do it an an Apple store
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar
    Or sent it to Apple

  • Please Help Me. iPod Touch 5th generation will not download music from itunes

    My son has an IPod touch 5th generation that he got for Christmas (3 months old :(!  All of a sudden if he is on iTunes and buys a song it won't download. It will say its already been purchased but its not in downloads.  I have soft reset and now finally did the erase all data and settings.  When it started up and i signed into icloud everything started downloading but the music.  If I go into the iTunes app and hit purchased music I can see all the music but when I go to hit specific artists it sits and loads (circle is circling) and won't show me the individual song titles.  I'm sick to my stomach that the iPod is not fixable because I can't afford to buy my son a new one and I haven't finished paying this one off.  Can anyone help me please?   I can add music from iTunes on my computer directly to the iPod when plugged in. So I am assuming this means something is wrong with iPod.    Any help will be appreciated.  Thank you.

    First, don't obsess over it.  If, in fact, there is something wrong with the iPod, it's still in warranty.  Now, I don't know for certain what will fix this for you but here are some suggestions, beginning with one that's quick and easy.
    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

  • Please help me. ipod touch not turning on and not syncing with itunes!!!!

    ok. so i tried to turn on my ipod touch and when i pressed the button on the top and the little square one on the bottom it didnt work. it was just a black screen. i tried holding down each button (seperatly and together) but it still didnt work. so i thought maybe plugging my ipod into itunes would work. but when i plugged it into itunes the ipod didnt even come up in the side bar thing, like it usually does. and the screen was still black.
    please please please please please help me

    try putting your ipod touch into dfu mode by holding the sleep/wake button and home button for 10 seconds, then let go of the sleep/wake button (make sure it is connected to your computer) and continue to hold the home button for 10 to 15 seconds or until itunes reads it as an ipod touch in recovery mode that needs to be restored, if you need more help on this just go to youtube and type in dfu mode in the search field

  • Please Help! Ipod Touch Gen 5 stuck in restoring mode.

    I purchased a Ipod Touch Gen 5 32gb for christmas and i just brought new songs from itunes and i plugged my ipod in to update the songs, itunes came up with a message saying "itunes has detected ipod in restoring mode, you need to restore ipod before you can use itunes." So i clicked restore and after 40 min it said completed but again the message came up. After restoring it about 5 times, nothing changed. I disconnected my ipod from my pc and it just has the image of the itunes symbol and the usb cord. I have the lastest itunes verson. Ive tried everything but nothings worked and i dont want to jailbreak it. Please help!

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

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