Please Help - My iTunes library won't recognize my iPod classic

My iTunes library won't recognize my iPod classic 80gb. I try doing the trouble shooting steps on apple, but they still did not work. Any help would be greatly appreciated. I'd love to add some newer music to my old iPod for listening in the car or when travelling. Thanks a lot.

Hello dmbnewfie,
Welcome to the Apple Support Communities!
I understand that your iPod classic is not being recognized in iTunes when you connect it to your computer. I know you have tried some troubleshooting on the Apple website as well, but without knowing which steps you have completed, I would suggest working through the attached iPod classic Troubleshooting Assistant. 
Apple - Support - iPod - iPod classic Troubleshooting Assistant
Have a great day,
Joe

Similar Messages

  • ITunes 8 won't recognize my ipod Classic 80GB (Spinning Beach Ball)

    I recently upgraded my iMac G5 to 10.5.5 and iTunes 8. When the first time I synced my iPod Classic after the upgrade, it erased everything on my iPod. Now when I start-up iTunes it works fine, however as soon as I connect my iPod I get the spinning beach ball and iTunes freezes. Sometimes if I leave it connected long enough (at least 15 minutes), it's recognized by iTunes and iTunes asks me to restore the iPod. I have done that, but once the restore is complete iTunes still does not recognize my iPod.
    In order to get out of iTunes I need to force quit it. A couple of other things to note. My iMac recognizes and mounts my iPod without any problems, as does Disk Utility. I have performed multiple resets of my iPod, repaired permissions, reset the PRAM and even tried reinstalling iTunes 8.
    Apparently a similar problem happened with iTunes 7.7, but I haven't read anything regarding this problem and iTunes 8. Has this happened to anybody else? Any thoughts or suggestions would be appreciated.
    Thanks.

    Ali Y.,
    Have you tested this issue in a different Mac OS X user account? To do so, click on the apple (top left), choose System Preferences and then open Accounts. You will probably have to click on the padlock in the lower left and enter your admin password, then click on the "+" symbol to add an account. Once created, just log out of your current account completely (option also under the apple) and then click on the test account to log into it.
    This would be useful in identifying if the issue is with the iPod itself, or maybe file in your original user account that needs to be recreated.
    Hope this helps,
    Raleigh

  • Itunes/computer won't recognize my ipod - my solution

    I offer this only because I had a problem, it got solved and it might help others ...
    And the answer was obvious, but only after I solved it ...
    My computer wouldn't recognize my ipod. Connected it, nothing happened usually. iTunes wouldn't open. Sometimes it would recognize it for a second. It would toggle between recognition and nothing.
    The answer, was simple.
    My computer was old. I only had 256 ram.
    iTunes is a memory hog.
    When I realized this, I had better results when I closed out every other program and eliminated some processes.
    But it still didn't work the way it should.
    A new computer and a gig of ram ... all good.
    Just wanted to share ...

    See if any of these articles help.
    Windows XP cannot detect an iPod.
    USB drivers are not installed properly or are out of date.
    iTunes 7 doesn't recognize the iPod.

  • PLEASE HELP! Itunes library gone but music still on iPod

    I recently have started organising my 'my music' files and deleting folders with more than 3 copies of songs, I have a lot of music 2500 songs and opened up itunes and all music I have imported (not bought) has gone, my music is still on my ipod though but I'm too scared to sync it in case all my music has gone, I still have my original music in 'my music' file but it's not shown up on library as usual PLEASE HELP!

    See Recover your iTunes library from your iPod or iOS device.
    tt2

  • Please help with itunes library

    Recently my PC died on me. I have all of my itunes library on an external drive and fortuntately made a copy of the itunes folder under C;\ users\ music, etc. In the past after a major hardware upgrade (ie hard drive) I just replace the  C;\ users\ music, etc. with the copy of the iTunes folder and would change the  iTunes media folder location to the external drive (G:\iTunes Media\iTunes Media folder)  which worked in the past. I thought it had worked but after going through my playlists none of the songs worked! What have I done wrong? I have over 77,000 songs that I have made playlists and genius playlists. The system I had was windows 7 and now using my sons unused pc with Vista.
    Please assist me if you can.
    Thanks

    This is very confussing. As I said, I thought it had worked when I tested just the top three songs in my music library. Wanted to clarify that why I went to the playlists it does not play as well as beyond the few three songs I tested. The original Drive letter was T;\ but when I connected it to my sons pc it was G:\ for some reason. I changed it to T:\ and when I changed the media location to reflect the change it asked me ""Would you like iTunes to move and rename the files in your new iTunes Music folder to match the "Keep iTunes Music folder organized" . I always had keep my itunes organized but the fact that it asked again I wasnt sure what to answer (Yes or No). in anycase, my music playlists did work but found a few that do not or the songs are missing under the playlists. Whats going on here?

  • Library won't recognize new ipod... need help

    My girlfriend and I decided to consolidate to one pc. We took the advice of this board and set up two users on the PC. Her itunes will only play with the ipod connected. No songs will appear in library(only newly downloaded songs will appear). How do we get her ipod song list into the library?
    Thanks!!

    It's saying "Firewire cables are not supported. To transfer songs, connect the USB cable provided"??? But that is what I've been doing?! I have been connecting my ipod to my pc with the wire that came with the ipod.
    Then I even tried using the wire that came with the previous generation ipods - which has the little square piece that goes into the ipod and then the wire splits in two, and one wire goes into (what I think is) the firewall socket in my pc, and the other wire goes into this other socket.
    That is what use to work with my other ipods. WHAT IS THE DEAL WITH THIS ONE?? Do I need another USB wire??

  • Itunes library won't load to ipod mini after ipod to new computer transfer

    I got a new computer and was able to transfer my ipod music into itunes; however, now my ipod has gone blank and it will not load the songs from itunes back onto the ipod. The ipod shows up on itunes, but has no songs listed. It shows that it is empty with a lock next to it on the bottom of the itunes screen.
    Please help!
    sony vaio   Windows XP  

    As you have all of your songs safely back in iTunes then try restoring your iPod, this will erase the hard drive, reload the software and put it back to default settings. Once the restore is complete it should connect to iTunes and give you a prompt you to automatically update your library onto the fresh installation: Restoring iPod to Factory Settings

  • ITunes library won't download to ipod 20g

    I have a library with music I purchased from iTunes and it won't sync to my ipod. it says it's syncing, but when i scroll thru ipod the music isn't there, it's still in my itunes library online...? i've read other posts, but none address my current situation. ipod is not on "hold"...??
    help!
    Frank

    Update: I am running iTunes version 5.01.04 I was prompted to update my iTunes and this is the version it gave me. Everything worked fine before this update. Is there something about this new version that I should know in order to have my ipod automatically update when I plug it into iTunes online??

  • ITunes won't recognize my iPod classic in disk mode.

    I have a iPod classic that has the sad face. I read all the articles, and videos that show how to fix it, and all of them show that you need to force it into disk mode and plug it into your computer and restore it with iTunes. I can get it into disk mode fine, but when I plug it into my computer iTunes won't recognize it.
    Do you have any suggestions?
    Thanks for your help.

    Is there any way to hard restore it, with out hooking it up to the computer.

  • PLEASE please help........ipod classic 30gb

    Hey everyone can someone please help me with this problem i have, my 30gb ipod classic which my friend gave me just isnt syncing properly it was when i got it but now it cannot be bothered, it gets to a certain amount of songs and then i jsut quits, its says error -69 or some bollacks like that, please excuse my lack of knowledge of  ALL things technological!! well anyway i tried media monkey and winamp and still it has the same problem only around 400 songs can be put on to it, i could of lived with that had the problem not gotten worse, the little fecker let me put a further 1000 songs on it once and then i thought it must have decided it likes me after all and attemped to put more on it, well it wiped it and and now i can only get 100 songs on it, i have restored it countless times in itunes, and i have attemped to format it on the windows thingie (once again im sorry for my lack of knowledge) it comes up saying "windows was unable to format, i do the wee scan thing the attemps to recover and fix bad sectors, that works grand but it doesnt do anything to fix it,i still can not put anymore than 100 songs on it!! and i did the disk diagnosis thing, i have like 1000 reallocs? and no pending sectors, is that too many reallocs and is there any way to fix them., im at my wits end (which isnt very long) and im about ready to throw the thing out the window. please can somebody help me

    My only guess is that age is playing a factor and that your hard drive is causing you problems. The 30GB came out 2005-2006 so it's been out there quite a while. Maybe a diagnostic visit to the Apple Store can help.

  • Please Help! Itunes Store won't open... just a white screen...

    So... after spending a couple days first trying to get itunes updated to the latest version miraculously I managed to find a way to install it... Aweso- wait... why won't my Itunes store open? In all seriousness, For some reason whenever I try to access the Itunes store the loading bar appears, fills up to about halfway, then disappears but all that is there is a blank, white area where everything should be... Sometimes an back arrow will light up when I should be in the Itunes store, so I click it and get slammed with an error message- unknown error occure (-1202). I tried uninstalling and reinstalling itunes, that didn't work; I tried the parental controls trick with iTunes U, that didn't work; I tried praying to the computer and screaming at the computer and, of course, that did not work. I have no idea what to do to access the  iTunes Store which is freaking me out because there are a couple songs I've must have before next Sunday for a dance show so this has been driving me crazy. If anyone knows of a solution please respond because panic mode is activating right now. My OS is Windows 7 if that means anything important...

    My computer sounded like the Moto GP bike races everytime I launched Itunes and also other programs.....After launching AUTORUNS for windows (on my OS 7)  I discovered a lot of FORCED INTERFACE programs with No publishers under Winsock providers that was shaded in red......  I deleted that forced interface Sht in autoruns and my laptop is normal again!!!!!!!!!!!!!!!!!!!!!!!!!   I can Finally Sycn My Iphone with Itunes again, and connect to Itunes Store.......
    Thanks b noir! your the Sht....

  • Help! - iTunes library won't import all files

    I just bought my iPod nano 3 days ago Itunes installed fine. I have a LARGE mp3 collection (around 2800 songs). When I drag the top level folder for the entire collection to the library in the source window iTunes begins to import all of the tracks, some of which have to be converted. This all appears to work fine but when the import is done, I am missing TONS of tracks from my collection. Full albums are no longer full, etc. Has anyone experienced this or something related? Your help would be appreciated.
    Thanks
    Andy

    You said 2800, it can only hold 500 or 1000 depending on your model

  • My iTunes Library won't recognize my ripped music.

    I just downloaded iTUnes onto a new computer running windows 7. And I'm trying to upgrade to iOS 5, but all the music i have ripped from CD's is not recognized. Only the songs purchased from iTunes are showing up.

    Hey, did you get any help on this? I'm having the same issue.

  • Itunes 8 won't recognize my ipod.  Can anyone help?

    After downloading and installing Itunes 8, my ipod will not connect to itunes. Instead, the ipod is recognized as the computer automatically brings up the ipod as a Windows F-drive search. It also shows that there is an ipod control error message that can be sent to Microsoft. I'm no tech savvy person, but I do know that everything was okay prior to Itunes 8. As it stands now I can't purchase new music and can't transfer anything to or from my ipod.
    At the minimum can someone tell me how to get the previous version of Itunes back?
    Any help is appreciated.
    Thanks

    Ali Y.,
    Have you tested this issue in a different Mac OS X user account? To do so, click on the apple (top left), choose System Preferences and then open Accounts. You will probably have to click on the padlock in the lower left and enter your admin password, then click on the "+" symbol to add an account. Once created, just log out of your current account completely (option also under the apple) and then click on the test account to log into it.
    This would be useful in identifying if the issue is with the iPod itself, or maybe file in your original user account that needs to be recreated.
    Hope this helps,
    Raleigh

  • Please Help! - iTunes Library keeps disappearing

    I recently got a new computer and set about creating a new set of playlists, I have to create them manually as there are no itunes functions that work to create them. After spending several hours making playlists, I closed itunes and the next time I looked, all the playlists had gone! WHY?

    Many Vaio owners have seen problems. There is some Sony media management software that causes a conflict with itunes saving its library database file.
    Other Vaio owners have found you need to either stop it from watching the itunes folders, or stop the vaio program that does it.
    There are many posts in the itunes for windows forum. I read that Sony had released an update to resolve this issue, so you may also want to check their website.
    See Redkeefy's post here
    http://discussions.apple.com/message.jspa?messageID=8537277

Maybe you are looking for

  • No disk found Time Capsule 2 TB

    Hi There, I have a Time Capsule and the wireless works perfectly. However, I cannot do backups using time machine because there are no disks in the 'disk' menu. I already tried updating Airport, reset my time Capsule to factory setting. Still haven't

  • Exception not catched...

    Friends, I am using this : File file = new File(path2upload);                                 if(!file.exists()){ file.mkdirs(); }                                    if (!file.exists())                          file.createNewFile();                  

  • My maps don't work.

    My maps don't work

  • How to restart Oracle JVM.

    I have a requirement to bounce the oracle JVM without restarting the database. Is it doable? if yes then how? I am using oracle 9.2

  • PE6 Burning RAW Photos???

    I am having a problem with burning my RAW (CR2) files on to a disk without them being converted to JPEG. I want to save them on a disk in RAW format so that I can get them off of my computer for space sake and still be able to edit them in RAW later.