Please help, my Macbook Pro running very very slow...virus?
Hi all, my macbook pro is running very very slow, report and spec list as follow, thanks!
MBP 500GB : 2.4ghz Intel core i5 / 4gb DDR3 / OS10.9.5
report from Disk Utility:
Permissions differ on “System/Library/CoreServices/Feedback Assistant.app”; should be drwxr-xr-x ; they are lrwxr-xr-x .Repaired “System/Library/CoreServices/Feedback Assistant.app”Warning: SUID file “System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent” has been modified and will not be repaired.Permissions differ on “Applications/Safari.app/Contents/Resources/Safari.help/Contents/Resources/inde x.html”; should be lrwxr-xr-x ; they are -rwxr-xr-x .Repaired “Applications/Safari.app/Contents/Resources/Safari.help/Contents/Resources/inde x.html”
thank you very much
Yes! Here it goes, many many thanks!
EtreCheck version: 2.1.8 (121)
Report generated 18 March, 2015 4:34:51 pm HKT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 68
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.9.5 (13F1066) - Time since boot: 0:42:55
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
MBP 500GB HD (disk0s2) / [Startup]: 499.25 GB (11.17 GB free) (Low!)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/hosts - Count: 15
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.roxio.BluRaySupport (1.1.6) [Click for support]
[not loaded] com.wdc.driver.1394.64.10.9 (1.0.1 - SDK 10.9) [Click for support]
[not loaded] com.wdc.driver.USB.64.10.9 (1.0.1 - SDK 10.9) [Click for support]
/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) [Click for support]
Startup Items: ℹ️
HW_CreateNetwork: Path: /Library/StartupItems/HW_CreateNetwork
HWPortDetect_driver: Path: /Library/StartupItems/HWPortDetect_driver
PenTabletDriver: Path: /Library/StartupItems/PenTabletDriver
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.brother.LOGINserver.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.wdc.raidmanagerstatusmenu.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[not loaded] com.adobe.SwitchBoard.plist [Click for support]
[running] com.iobit.AMCDaemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[running] com.wdc.WDRAIDDriveService.plist [Click for support]
[loaded] com.westerndigital.WD-Drive-Manager-Installer.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.iobit.MacBoosterMini.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
PenTabletDriver Application (/Library/StartupItems/PenTabletDriver/PenTabletDriver.app)
Launch Nikon Message Center 2 Application (/Applications/Nikon Software/Nikon Message Center 2/Nikon Message Center 2.app/Contents/SharedSupport/Launch Nikon Message Center 2.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
AdobePDFViewer: Version: 10.1.13 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
JavaAppletPlugin: Version: Java 8 Update 31 Check version
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
Silverlight: Version: 4.1.10329.0 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
User internet Plug-ins: ℹ️
RealPlayer Plugin: Version: Unknown [Click for support]
WangwangPlugin: Version: 1.4 - SDK 10.9 [Click for support]
Safari Extensions: ℹ️
Searchme [Adware! - Remove]
Slick Savings [Adware! - Remove]
Amazon Shopping Assistant [Adware! - Remove]
Ebay Shopping Assistant [Adware! - Remove]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Java [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
MBP 500GB HD: Disk size: 499.25 GB Disk used: 488.08 GB
Destinations:
LaCie [Local]
Total size: 500.11 GB
Total number of backups: 2
Oldest backup: 2013-11-19 08:37:51 +0000
Last backup: 2013-11-19 08:37:51 +0000
Size of backup disk: Too small
Backup size 500.11 GB < (Disk used 488.08 GB X 3)
Lacie 2T [Local]
Total size: 2.00 TB
Total number of backups: 13
Oldest backup: 2013-12-30 05:35:56 +0000
Last backup: 2014-07-29 10:04:45 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 499.25 GB X 3)
Top Processes by CPU: ℹ️
7% WindowServer
2% com.apple.preference.network.remoteservice
1% Skype
1% AppleSpell
0% SystemUIServer
Top Processes by Memory: ℹ️
154 MB com.apple.WebKit.WebContent
116 MB installd
116 MB Skype
112 MB com.apple.IconServicesAgent
107 MB Stickies
Virtual Memory Information: ℹ️
939 MB Free RAM
1.74 GB Active RAM
537 MB Inactive RAM
1.08 GB Wired RAM
488 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Mar 18, 2015, 03:43:02 PM Self test - passed
Similar Messages
-
Please help, my macbook pro is super hot, how can i fix it.
please help, my macbook pro is super hot, how can i fix it.
I am guessing you have just bought a new macbook pro, I did the same thing when I first unpacked mine.
You will get asked if you are using it on your lap, because they think that you are blocking the vents.
the macbook pro will get really hot around the E R T and F keys and I O P and L keys and the metal strip between the keyboard and the screen.
I have found the graphics accelerator heats the machine up more than the actualy processor.
you should report it to apple care before your 90 days is up, they may or may not send you to a genius booking. Just incase you have issues with your machine later due to the heat buildup early on, that way they have a log of the problem.
My macbook pro runs alot cooler than it did when i first got it, but still gets hot on heavy usage
You shouldnt really worry unless it shuts itself down as then you have some serious problems, when it gets hot u should be able to hear the fans running and it will prolly keep the temp aroun 101-104 c under heavy load. If you can't hear the fans, shut it down and take it back to the store.
Hope this helps you -
My facetime doesnt work. If I call somone they see I call but when they accept it doesnt work and when they call me the green camera light turns on but no sound or pop up of the video chat screen appears, please help! Macbook pro user.
MacBook Pro, OS X Mountain LionI just wanted to follow this up by saying that you were entirely correct in your diagnosis of the situation. My computer did have the faulty part you linked to. I brought my laptop in and specifically told them to run that test, had it fail and then argued with the person at the genius bar and the manager. Eventually they offered to have it sent out and have everything replaced for free of charge. They did so mainly because I had complained about graphical issues almost every other time I had come in with problems and no one ran the test. They should have caught this problem during my warranty, but they didn't, even though I mentioned the problem.
Anyhow, after having the part replaced, I haven't had my computer crash a single time since, or had many of the issues mentioned above. I've never had this experience before. Even brand new, I got occasional crashes. Hopefully this new trend continues.
I do find that web browsing is still incredibly slow. Web browsers just chug along at a slow pace, even though I have great internet speed. Maybe I'll try just deleting my web browsers and reinstalling them...
Anyhow, thank you for your help and knowledge Clinton. -
Please help, my macbook pro won't boot
Hey there, i need help
My macbook pro wont start, so after i press the power button, the apple logo will pop out with a rotating circle below the logo, and there's also a bar below, but in my case that bar will only run til almost complete (there's only about 0.1cm left) and it'll suddenly go off
I've tried to use Safe Mode boot and fsck -fy, they didn't work.
I've also tried to enter the Disk Utility and repair the hd, but it keeps on experiencing error, it says "Error: Disk Utility can't repair this disk ...." for both the TOSHIBA and Macintosh HD
From what i remember i haven't ever used the Time Machine backup before
How do i fix this without losing my files? I have bunch of important projects there and i need to finish them soon
Please help, thank youHi srhnizomi,
If your Mac will not boot past the grey Apple screen, you may find the following article helpful:
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/ts2570
Regards,
- Brenden -
Please help our macbook pro is running very slow after recent update.
After updating a few months ago our macbook that was faultless before is running very slow,
when typing the beachball spins for ages before it appears ect
didn't do any backups or use time machine so i have no idea what to do.
ThanksEtreCheck version: 2.1.5 (108)
Report generated 1 January 2015 21:26:59 GMT
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 5 days 1:26:25
Disk Information: ℹ️
ST9500325ASG disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (411.49 GB free)
Encrypted AES-XTS Unlocked Failed
Core Storage: disk0s2 499.25 GB Online
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.5.1) [Support]
[not loaded] com.leapfrog.codeless.kext (2) [Support]
[not loaded] com.leapfrog.driver.LfConnectDriver (1.9.8 - SDK 10.7) [Support]
Problem System Launch Agents: ℹ️
[invalid?] com.VTech.AgentMonitor.plist [Support]
Launch Agents: ℹ️
[running] com.Affinegy.InstaLANa.plist [Support]
[loaded] com.hp.messagecenter.launcher.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[running] com.iobit.AMCDaemon.plist [Support]
[loaded] com.leapfrog.connect.authdaemon.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[failed] com.facebook.videochat.[redacted].plist [Support]
[invalid?] com.iobit.AMCUpdate.plist [Support]
[running] com.leapfrog.connect.monitor.plist [Support]
[loaded] com.spotify.webhelper.plist [Support]
[not loaded] com.user.UninstallAD.plist [Support]
User Login Items: ℹ️
Steam UNKNOWN (missing value)
iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
MenuTab for Facebook UNKNOWN (missing value)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Spotify UNKNOWN (missing value)
Spotify UNKNOWN (missing value)
Safari Application (/Applications/Safari.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
AmazonMP3DownloaderPlugin101737: Version: Unknown
AdobePDFViewerNPAPI: Version: 10.1.12 [Support]
AdobePDFViewer: Version: 10.1.12 [Support]
CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Support]
JavaAppletPlugin: Version: Java 8 Update 25 Check version
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Growl [Support]
Java [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
28% softwareupdated
4% WindowServer
2% Safari
0% fontd
0% AppleSpell
Top Processes by Memory: ℹ️
259 MB com.apple.WebKit.WebContent
236 MB loginwindow
107 MB Finder
90 MB ocspd
82 MB softwareupdated
Virtual Memory Information: ℹ️
25 MB Free RAM
1.61 GB Active RAM
1.60 GB Inactive RAM
1.06 GB Wired RAM
1.71 GB Page-ins
1 MB Page-outs -
Macbook Pro Running Lion - Very Slow
Hello,
I have a Macbook Pro (see specs below). I upgraded to Lion and ever since have had extremely slow processing speeds. This includes simple menu navigation, internet, startup/down - pretty much everything.
Do I need more RAM? I see that many in this forum have reported similar issues but there does not seem to be a consensus on the problem.
Any help would be much appreciated. I do not even want to use it at this point and pretty much only use my iPad now - rendering the MBP a $2,000 silvertone paperweight.
Model Name:
MacBook Pro
Model Identifier:
MacBookPro5,1
Processor Name:
Intel Core 2 Duo
Processor Speed:
2.4 GHz
Number of Processors:
1
Total Number of Cores:
2
L2 Cache:
3 MB
Memory:
2 GB
Bus Speed:
1.07 GHz
Boot ROM Version:
MBP51.007E.B05
SMC Version (system):
1.33f8
Hardware UUID:
Sudden Motion Sensor:
State:
EnabledAll Adobe CS programs, whether CS 2 to 5, use, Need, a lot of memory and like to have a lot of free disk space for scratch disks.
Could be your hard drive is filling up. Could be you need more memory. Could be your computer is getting hot and or not cooling as well as it use to. Or all of the above to one point or another.
Have you restarted the computer lately? -
Help! Macbook Pro running Slow. I have ETRECHECK results
Help!
I have a Macbook Pro, and in the past month or so my applications have stopped responding on a very regular basis. iphoto, Word, Firefox, etc. Really, almost no application is working on my computer. VERY frustrating! I started in safe mode and that's the only way I can get an internet browser to run.
Please help!
I have Etrecheck results:
Hardware Information:
MacBook Pro (13-inch, Late 2011)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
System Software:
Mac OS X 10.7.5 (11G63b) - Uptime: 0 days 0:50:37
Disk Information:
ST9500325ASG disk0 : (500.11 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (172.91 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS31N
USB Information:
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple, Inc. MacBook Pro
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.adobe.SwitchBoard.plist 3rd-Party support link
[System] com.Cvnt.daemon.plist 3rd-Party support link
[System] com.Cvnt.Uninstall.plist 3rd-Party support link
[System] com.google.keystone.daemon.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[not loaded] com.nds.pcshow.plist 3rd-Party support link
[not loaded] com.nds.pcshow.uninstall.plist 3rd-Party support link
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist 3rd-Party support link
User Login Items:
Dropbox
Internet Plug-ins:
o1dbrowserplugin: Version: 5.1.4.17398 3rd-Party support link
Unity Web Player: Version: UnityPlayer version 4.1.3f3 3rd-Party support link
AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 3rd-Party support link
AdobePDFViewerNPAPI: Version: 10.1.4 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
Silverlight: Version: 5.1.10411.0 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.1
Flash Player: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
googletalkbrowserplugin: Version: 5.1.4.17398 3rd-Party support link
SharePointBrowserPlugin: Version: 14.0.0 3rd-Party support link
AdobePDFViewer: Version: 10.1.4 3rd-Party support link
npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 3rd-Party support link
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
Safari Extensions:
Slick Savings: Version: 1.0
Searchme: Version: 1.2
Ebay Shopping Assistant: Version: 1.1
Amazon Shopping Assistant: Version: 1.1
Audio Plug-ins:
iSightAudio: Version: 7.7.1 - SDK 10.7
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.3 - SDK 10.7
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Old Applications:
None
Time Machine:
Time Machine not configured!
Top Processes by CPU:
16% Microsoft Word
2% firefox
2% EtreCheck
2% WindowServer
1% Microsoft Outlook
Top Processes by Memory:
332 MB firefox
143 MB Microsoft Word
111 MB Finder
90 MB Google Chrome
90 MB Microsoft Outlook
Virtual Memory Information:
78 MB Free RAM
1.26 GB Active RAM
593 MB Inactive RAM
2.09 GB Wired RAM
477 MB Page-ins
7 MB Page-outs1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed: Copy a line of text from this web page into the window of another application. Wait for the script to run. It usually takes a few minutes. Then paste the results, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s\n\n%s\n'; Fr='\nRAM details\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; AC="com.autodesk.AutoCAD com.google.GoogleDrive"; H='^[[:space:]]*((127\.0\.0\.1|::1|fe80::1%lo0)[[:space:]]+local|(255\.){3}255[[:space:]]*broadcast)host[[:space:]]*$'; NS=networksetup; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -lq XML\|exec && echo $f; done; }; AT () { o=`file -b "$1" | egrep -v '^(A.{16}t$|cann)'`; Ps "${1##*/} format"; }; Pc () { o=`grep -v '^ *#' "$2"`; l=`wc -l <<< "$o"`; [[ l -gt 25 ]] && o=`head -n25 <<< "$o"`$'\n'"[$((l-25)) more line(s)]"; Pm "$1"; AT "$1"; }; Pm () { [[ "$o" ]] && o=`sed -E '/^ *$/d; s/^ */ /; s/[-0-9A-Fa-f]{22,}/UUID/g' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id -G | grep -qw 80; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed '8!d;s/^ *//'; h=(`SP Hardware | awk '/ Id/{print $3}; /Mem/{print $2}'`); o=$h; Ps "Model"; o=$((h[1]<4?h[1]:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d;/[my].*:/d'`; [[ "$o" =~ s:\ [^O]|x([^08]|0[^2]|8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; p=`SP Power`; o=`awk '/Cy/{print $NF}' <<< "$p"`; o=$((o>=300?o:0)); Ps "Battery cycles"; o=`sed -n '/Cond.*: [^N]/{s/^.*://p;}' <<< "$p"`; Ps "Battery condition"; for b in Thunderbolt USB; do o=`SP $b | sed -En '1d;/:$/{s/ *:$//;x;s/\n//p;};/^ *V.* [0N].* /{s/ 0x.... //;s/[()]//g;s/(.*: )(.*)/ \(\2\)/;H;};/Apple|Genesy|Intel|SMSC/{s/.//g;h;}'`; Pm $b; done; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; a=(/ ""); A=(System User); for i in 0 1; do o=`cd ${a[$i]}L*/Lo*/Diag* || continue; for f in *.{cr,h,pa,s}*; do [[ -f "$f" ]] || continue; d=$(stat -f%Sc -t%F "$f"); [[ "$f" =~ h$ ]] && grep -lq "^Thread c" "$f" && f="$f *"; echo "$d ${f%%_2*} ${f##*.}"; done | sort | tail`; Pm "${A[$i]} diagnostics"; done; grep -lq '*$' <<< "$o" && printf $'\n* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'caught bu|GPU |hfs: Ru|I/O e|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|SATA W|ssert|Thrott|timed? ?o' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); n=$((${#s[*]}-1)); c="${s[*]}"; o=${s[$n]}%; Ps "CPU usage by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); n=$((${#s[*]}-1)); s[$n]=${s[$n]%[+-]}; c="${s[*]}"; o=$((s[$n]>=25000?s[$n]:0)); Ps "Mach ports used by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | awk 'NR>1 && !/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|openld|post[fg]|x)/{print $3}'`; Pm "Extrinsic daemons"; o=`launchctl list | awk 'NR>1 && !/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | egrep -v 'com\.apple\.(CSConfig|server)' | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/StartupItems; do M; done`; Pm "Startup items"; sys=`pkgutil --regexp --only-files --files com.apple.pkg.* | sort | uniq | sed 's:^:/:'`; b=`sed -E '/^.+Lib.+\/Contents\/Info.plist$/!d;s/\/Info.plist$//;/Contents\/./d' <<< "$sys"`; o=`find -L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type d -name Contents -prune | grep -Fv "$b" | while read d; do test -f "$d/Info.plist" || continue; ID=$($PB\ :CFBundleIdentifier "$_") || ID="No bundle ID"; printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; l=`egrep '^/usr/lib/.+dylib$' <<< "$sys"`; o=`find /usr/lib -type f -name *.dylib | grep -Fv "$l"`; Pm "Extrinsic shared libraries"; o=`for e in INSERT_LIBRARIES LIBRARY_PATH; do launchctl getenv DYLD_$e; done`; Pm "Environment"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; i=`route -n get default | awk '/e:/{print $2}'`; I=`$NS -listnetworkserviceorder | sed -En '/ '$i'\)$/{x;s/^\(.+\) //p;q;};x'`; n=`$NS -getdnsservers "$I" | awk '!/^T/{print "not "}'`; Ps "DNS (${n}from DHCP)"; o=`$NS -getinfo "$I" | awk '/k:/{if ($3 != "255.255.255.0") print $3}'`; Ps "Netmask"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; f=/etc/hosts; Pc "hosts" <(egrep -v "$H" $f ); AT $f; Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l | sed -E 's:/Users/[^/]+/:/Users/USER/:g'); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; LD="$(`find /S*/*/F* -type f -name lsregister | head -n1` -dump)"; o=`for ID in $AC; do [[ "$LD" =~ $ID ]] && echo $ID; done`; Pm "Application check"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed -E 's/(\..*$|-[1-9])//g'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`SP Fonts | egrep "Valid: N|Duplicate: Y" | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=; [[ UID -eq 0 ]] && o=root; Ps "UID"; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Please read my story because I really need some help...
I've had my Macbook Pro for only a little over a year now but it has already given me tons of problems and headaches. I was very happy when I first got it but over the next few months I noticed strange things with it. For instance, the lid is slightly bent but not so much that it still looks ordinary when closed. I was annoyed with it but I tolerated it since it is not that disruptive. Then dust appeared underneath a small part of the screen, forming a rather conspiscuous, slightly discolored spot. Again I was annoyed but I just went with it. And then after only 5 months after purchase, something related to the hard drive broke. I think the ribbon cable that was connecting it to the motherboard died or something. It was still under warranty so it was easily fixed. A few months passed without incidents. Then a month after its warranty expired, it started to have kernel panics every single day. Most of the time the screen would just become a mass of messed up colors and nothing would respond. Sometimes the screen just went black and then the computer shuts itself down. Other times the computer just freezes with nothing responding and I have to force shut it down. I sent it to an Apple service center and had it diagnosed. The genius said that the hard drive is damaged and needs replacing but other components are still fine. So I bought a new hard drive and had it replaced. For a few weeks, the problem seem to have gone but soon, the kernel panics started again and occurred more frequently. After days of research I finally found out the problem is RAM related. I tested each stick and each slot and concluded that the bottom ram slot was busted. The Apple Service Center offered no help but to replace the motherboard (or logic board). I cannot go with this because I already spent a ton of money in purchasing the computer. I also could not get Apple Care because it is very expensive and I had no ability to spend more. So I resorted to just buying a single 4gb ram stick and tried to live with only one ram slot. I thought that I could finally relax and try to enjoy the computer even with all of its annoyances. But only a few days ago the Wifi just turned itself off and won't turn on. Only after a restart will it start working again. I tried to tolerate it but it keeps turning itself off just minutes after I turn the computer on. I suspect that it might be a hardware problem (again) because the same thing is also happening with my Bootcamp partition; wifi disconnects and will not reconnect. Bluetooth also is not working anymore. I know that this is a vague question but I'm desperate. Is there anything at all that I can do in order to fix all of the problems and prevent all sorts of headaches? I feel that I have tolrated enough and I just can't take it anymore. I want to have it replaced but I do not know how I am going to do that without Applecare (which again is very expensive for someone like me). Please help me. I do not want to go back to normal, less expensive PC's. If this keeps up then I will be forced to do so because it is very expensive to buy another macbook.Sorry to hear about your unfortunate experience but I do not think you can get AppleCare at this point in time.
Can I purchase the AppleCare Protection Plan anytime?
You can purchase the AppleCare Protection Plan anytime within the one-year limited warranty period. Your eligibility for coverage under the AppleCare Protection Plan starts from your hardware purchase date. Apple strongly recommends that you purchase the AppleCare Protection Plan when you purchase your Apple product to maximize the additional benefits provided under the plan.
You will most likely need to try to sell the mac for a parts machine and consider a PC. You may wish to explore Apple refurbished Macs that have a warranty of a1 year.
There are also many sellers of used Macs but since there aren't any extended warranties it is some what risky. -
Please HELP! Macbook pro (15" mid.2010) restarts randomly.
Hi,
I've got a problem and I hope you can help me.
Macbook Pro 15" mid. 2010 (recently updated to os x Mountain Lion) restarts on its own "because of a problem".
It's been a major issue in the last months, causing big troubles and preventing me from working, as it happens quite often in the same day.
[Note: it's being doing that with Snow Leopard too, before the update!]
Here's what I already tried:
1. upgraded the RAM memory to 8 Gb;
2. formatted the system;
3. migrated the older data from Time Machine.
This didn't cause the problem to stop. So I thought it may have been a software problem and:
1. formatted again;
2. didn't migrate data using Time Machine, but copied just the few files I needed most from another backup;
3. installed some programs (Office, Adobe CS5 suite, AutoCAD 2013), but this time from another source.
The problem persists.
Does anyone know if it is a hardware problem? How can I fix it?
Thank you in advance,
g
Last panic report (from Console system diagnostic report):
Thu Jul 11 14:03:37 2013
panic(cpu 2 caller 0xffffff7f8dfe1f1a): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff810d152000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.5/src/AppleM uxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 2), Frame : Return Address
0xffffff80fc9ab110 : 0xffffff800be1d626
0xffffff80fc9ab180 : 0xffffff7f8dfe1f1a
0xffffff80fc9ab250 : 0xffffff7f8c55ff1e
0xffffff80fc9ab310 : 0xffffff7f8c63412d
0xffffff80fc9ab350 : 0xffffff7f8c63418e
0xffffff80fc9ab3c0 : 0xffffff7f8c8faed0
0xffffff80fc9ab4f0 : 0xffffff7f8c65ca75
0xffffff80fc9ab510 : 0xffffff7f8c566d50
0xffffff80fc9ab5c0 : 0xffffff7f8c5647d0
0xffffff80fc9ab7c0 : 0xffffff7f8c566999
0xffffff80fc9ab8b0 : 0xffffff7f8d55fb59
0xffffff80fc9ab940 : 0xffffff7f8d5602d0
0xffffff80fc9aba70 : 0xffffff7f8d55f39b
0xffffff80fc9abab0 : 0xffffff7f8d5574d6
0xffffff80fc9abaf0 : 0xffffff7f8d552df6
0xffffff80fc9abb20 : 0xffffff7f8d54ce95
0xffffff80fc9abb50 : 0xffffff7f8d535014
0xffffff80fc9abba0 : 0xffffff800c267853
0xffffff80fc9abbc0 : 0xffffff800c26842d
0xffffff80fc9abc20 : 0xffffff800c265e2f
0xffffff80fc9abd70 : 0xffffff800be98c01
0xffffff80fc9abe80 : 0xffffff800be20b3d
0xffffff80fc9abeb0 : 0xffffff800be10448
0xffffff80fc9abf00 : 0xffffff800be1961b
0xffffff80fc9abf70 : 0xffffff800bea6536
0xffffff80fc9abfb0 : 0xffffff800bece9e3
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.4.5)[49FEF732-D7A3-327B-A7AA-6AC5A6E3DCFF]@0 xffffff7f8dfd4000->0xffffff7f8dfe6fff
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[1D0BB11E-7D71-34CF-ACC3-57DF01CADA 08]@0xffffff7f8dfcf000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8c468000
dependency: com.apple.driver.AppleGraphicsControl(3.4.5)[4A2C8548-7EF1-38A9-8817-E8CB34B8DC A6]@0xffffff7f8dfbb000
dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7f8c3e8000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f8c4ea000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f8c4a7000
com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f8c4 fe000->0xffffff7f8c7a3fff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8c468000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f8c4ea000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f8c4a7000
com.apple.nvidia.nv50hal(8.1.2)[988EAF3A-3318-3787-8A5A-844830FA1522]@0xffffff7 f8c7af000->0xffffff7f8ca83fff
dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f8c4 fe000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8c468000
com.apple.GeForce(8.1.2)[7EC545A4-4B57-32F1-8DC3-C31023AFBDCB]@0xffffff7f8d4f80 00->0xffffff7f8d5c5fff
dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f8c4 fe000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f8c4ea000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8c468000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f8c4a7000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12E55
Kernel version:
Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
Kernel slide: 0x000000000bc00000
Kernel text base: 0xffffff800be00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 9101672704283
last loaded kext at 2702081864994: com.apple.driver.AppleUSBCDC 4.1.23 (addr 0xffffff7f8e0f1000, size 16384)
last unloaded kext at 2953643769392: com.apple.driver.AppleUSBCDC 4.1.23 (addr 0xffffff7f8e0f1000, size 12288)
loaded kexts:
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.1.4f2
com.apple.driver.AGPM 100.12.87
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.driver.AppleLPC 1.6.0
com.apple.GeForce 8.1.2
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.SMCMotionSensor 3.0.3d1
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleIntelHDGraphics 8.1.2
com.apple.driver.AppleIntelHDGraphicsFB 8.1.2
com.apple.driver.AppleMuxControl 3.4.5
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.AppleUSBCardReader 3.1.7
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.iokit.SCSITaskUserClient 3.5.5
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AirPort.Brcm4331 615.20.17
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleAHCIPort 2.5.2
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.iokit.AppleBCM5701Ethernet 3.6.1b4
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.
Problem details and system configuration (as it comes after restarting):
Panics Since Last Report: 2
Anonymous UUID:
Thu Jul 11 14:03:37 2013
panic(cpu 2 caller 0xffffff7f8dfe1f1a): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff810d152000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.5/src/AppleM uxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 2), Frame : Return Address
0xffffff80fc9ab110 : 0xffffff800be1d626
0xffffff80fc9ab180 : 0xffffff7f8dfe1f1a
0xffffff80fc9ab250 : 0xffffff7f8c55ff1e
0xffffff80fc9ab310 : 0xffffff7f8c63412d
0xffffff80fc9ab350 : 0xffffff7f8c63418e
0xffffff80fc9ab3c0 : 0xffffff7f8c8faed0
0xffffff80fc9ab4f0 : 0xffffff7f8c65ca75
0xffffff80fc9ab510 : 0xffffff7f8c566d50
0xffffff80fc9ab5c0 : 0xffffff7f8c5647d0
0xffffff80fc9ab7c0 : 0xffffff7f8c566999
0xffffff80fc9ab8b0 : 0xffffff7f8d55fb59
0xffffff80fc9ab940 : 0xffffff7f8d5602d0
0xffffff80fc9aba70 : 0xffffff7f8d55f39b
0xffffff80fc9abab0 : 0xffffff7f8d5574d6
0xffffff80fc9abaf0 : 0xffffff7f8d552df6
0xffffff80fc9abb20 : 0xffffff7f8d54ce95
0xffffff80fc9abb50 : 0xffffff7f8d535014
0xffffff80fc9abba0 : 0xffffff800c267853
0xffffff80fc9abbc0 : 0xffffff800c26842d
0xffffff80fc9abc20 : 0xffffff800c265e2f
0xffffff80fc9abd70 : 0xffffff800be98c01
0xffffff80fc9abe80 : 0xffffff800be20b3d
0xffffff80fc9abeb0 : 0xffffff800be10448
0xffffff80fc9abf00 : 0xffffff800be1961b
0xffffff80fc9abf70 : 0xffffff800bea6536
0xffffff80fc9abfb0 : 0xffffff800bece9e3
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.4.5)[49FEF732-D7A3-327B-A7AA-6AC5A6E3DCFF]@0 xffffff7f8dfd4000->0xffffff7f8dfe6fff
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[1D0BB11E-7D71-34CF-ACC3-57DF01CADA 08]@0xffffff7f8dfcf000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8c468000
dependency: com.apple.driver.AppleGraphicsControl(3.4.5)[4A2C8548-7EF1-38A9-8817-E8CB34B8DC A6]@0xffffff7f8dfbb000
dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7f8c3e8000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f8c4ea000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f8c4a7000
com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f8c4 fe000->0xffffff7f8c7a3fff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8c468000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f8c4ea000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f8c4a7000
com.apple.nvidia.nv50hal(8.1.2)[988EAF3A-3318-3787-8A5A-844830FA1522]@0xffffff7 f8c7af000->0xffffff7f8ca83fff
dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f8c4 fe000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8c468000
com.apple.GeForce(8.1.2)[7EC545A4-4B57-32F1-8DC3-C31023AFBDCB]@0xffffff7f8d4f80 00->0xffffff7f8d5c5fff
dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f8c4 fe000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f8c4ea000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8c468000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f8c4a7000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12E55
Kernel version:
Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
Kernel slide: 0x000000000bc00000
Kernel text base: 0xffffff800be00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 9101672704283
last loaded kext at 2702081864994: com.apple.driver.AppleUSBCDC 4.1.23 (addr 0xffffff7f8e0f1000, size 16384)
last unloaded kext at 2953643769392: com.apple.driver.AppleUSBCDC 4.1.23 (addr 0xffffff7f8e0f1000, size 12288)
loaded kexts:
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.1.4f2
com.apple.driver.AGPM 100.12.87
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.driver.AppleLPC 1.6.0
com.apple.GeForce 8.1.2
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.SMCMotionSensor 3.0.3d1
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleIntelHDGraphics 8.1.2
com.apple.driver.AppleIntelHDGraphicsFB 8.1.2
com.apple.driver.AppleMuxControl 3.4.5
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.AppleUSBCardReader 3.1.7
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.iokit.SCSITaskUserClient 3.5.5
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AirPort.Brcm4331 615.20.17
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleAHCIPort 2.5.2
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.iokit.AppleBCM5701Ethernet 3.6.1b4
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.All the kernel panics say the same. If you have a look at the first lines of them, you will see "GPU Panic", which indicates a graphic card problem, in this case, respecting to the NVIDIA GPU. Also, below "Kernel Extensions in Backtrace", you can see the extensions that caused the kernel panic, and as you can see, they are the NVIDIA extensions:
giacgallo wrote:
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.4.5)[49FEF732-D7A3-327B-A7AA-6AC5A6E3DCFF]@0 xffffff7f8dfd4000->0xffffff7f8dfe6fff
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[1D0BB11E-7D71-34CF-ACC3-57DF01CADA 08]@0xffffff7f8dfcf000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8c468000
dependency: com.apple.driver.AppleGraphicsControl(3.4.5)[4A2C8548-7EF1-38A9-8817-E8CB34B8DC A6]@0xffffff7f8dfbb000
dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7f8c3e8000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f8c4ea000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f8c4a7000
com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f8c4 fe000->0xffffff7f8c7a3fff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8c468000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f8c4ea000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f8c4a7000
com.apple.nvidia.nv50hal(8.1.2)[988EAF3A-3318-3787-8A5A-844830FA1522]@0xffffff7 f8c7af000->0xffffff7f8ca83fff
dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f8c4 fe000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8c468000
com.apple.GeForce(8.1.2)[7EC545A4-4B57-32F1-8DC3-C31023AFBDCB]@0xffffff7f8d4f80 00->0xffffff7f8d5c5fff
dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f8c4 fe000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f8c4ea000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8c468000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f8c4a7000
Mid 2010 15-inch MacBooks Pro have got a defective NVIDIA GPU that may cause unexpected restarts, black screens, kernel panics, etc. Read > http://support.apple.com/kb/TS4088
Fortunately, Apple is repairing all of these Macs for free, so make a backup of your files and take it to an Apple Store or reseller. The logic board has to be replaced, so this may take days. You can only get your Mac repaired for free if you purchased it less than 3 years ago -
hello anyone i have a late 2011 macbook pro that i purchsed second hand it already had lion installed i wanted to install mavericks which I tried a four digit pin code came up thus locking my mac I took it to the geeksquad they wiped my harddrive and tried to renstall the OX they said they could not do it because a firmware passcode or filevault passcode was on it so I now have a brick can anyone help me fix this problem thanks for any info
Pawn shop! They only looked after it for a stranger then the ticket ran out. Will apple accept that sell-on as a bill of sale? I'll give you 50:50 chance on that. Did you see Apple recently refused to unlock an ipad left to a guy by his mother who died of cancer. Apple wanted a court order! (Til it got on the national TV news).
Someone will have to produce the original owner's bill of sale I reckon. -
HT204382 please help ( Apple MacBook Pro user)
Hi apple, I'm a new buyer of your device , pls tell me this why i can't play media files like wma on mac pro ? i have file downloaded which automatically categorized by may mac pro with (wma) . But while i try to open that file its says can't open. please help me . i have already buy the software which suits all the media file extentions ..
This is a User-to-User forum. You are not talking to Apple.
For Windows WMA files, try Flip4Mac (get the free version)
<http://www.macupdate.com/info.php/id/17787/flip4mac-wmv-player>
You can use VLC to play just about any video file
<http://macupdate.com/app/mac/5758/vlc-media-player> -
TS2999 Please help my macbook pro want turn on
Please help nothing happening
Black screen and no chime - take in for repair.
Apple logo and spinning gear - reinstall OS X. -
Please help, my macbook pro makes beeping sounds.
My macbook pro keeps making a beeping sound while the sound is turned on, does anyone know why and what to do about it?
Hi...
Beeps can mean a problem with RAM (memory)
Read here > Power On Self-Test Beep Definition - Part 2 -
Why is my macbook pro running really really slow?
Can anyone help by looking at my system info?
Problem description:
SLOW COMPUTER
EtreCheck version: 2.1.8 (121)
Report generated April 19, 2015 at 4:12:35 PM CDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 152
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Time since boot: 0:12:54
Disk Information: ℹ️
APPLE HDD ST1000LM024 disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
SpaceGhost_GRAPHICS (disk0s4) /Volumes/SpaceGhost_GRAPHICS : 729.83 GB (610.60 GB free)
SpaceGhost_SYSTEM (disk1) / : 268.87 GB (115.96 GB free)
Core Storage: disk0s2 269.24 GB Online
HL-DT-ST DVDRW GS41N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. iPhone
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.Apogee.driver.DuetFWOverideDriver (1.4.4 - SDK 10.8) [Click for support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.adobe.AdobeCreativeCloud.plist [Click for support]
[running] com.ApogeePopup.plist [Click for support]
[not loaded] com.canon.MFManager.plist [Click for support]
[failed] com.extensis.FMCore.plist [Click for support] [Click for details]
[loaded] com.google.keystone.agent.plist [Click for support]
Launch Daemons: ℹ️
[running] com.adobe.adobeupdatedaemon.plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.DuetDaemon.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[running] com.lastpass.LastPassHelper.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
UNKNOWN UNKNOWN (missing value)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Google Drive Application (/Applications/Google Drive.app)
EvernoteHelper Application (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
EOS Utility Application Hidden (/Applications/Canon Utilities/EOS Utility/EOS Utility.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
nplastpass: Version: 3.1.61 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.30214.0 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
SharePointBrowserPlugin: Version: 14.1.0 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Safari Extensions: ℹ️
LastPass
Buffer
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
12% mds
5% WindowServer
2% Adobe Photoshop CC 2014
2% Dropbox
1% Creative Cloud
Top Processes by Memory: ℹ️
206 MB Adobe Photoshop CC 2014
155 MB Google Chrome
143 MB mdworker
120 MB Finder
112 MB mds_stores
Virtual Memory Information: ℹ️
2.36 GB Free RAM
3.76 GB Active RAM
1.49 GB Inactive RAM
973 MB Wired RAM
2.48 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Apr 19, 2015, 03:58:00 PM Self test - passed
Apr 19, 2015, 03:21:48 PM /Library/Logs/DiagnosticReports/CameraWindow_2015-04-19-152148_[redacted].hang
Apr 18, 2015, 08:37:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-04-18-203727_[reda cted].crash
Apr 17, 2015, 08:07:24 AM /Users/[redacted]/Library/Logs/DiagnosticReports/AdobeAcrobat_2015-04-17-080724 _[redacted].crash
Apr 16, 2015, 04:47:34 PM /Library/Logs/DiagnosticReports/discoveryd_2015-04-16-164734_[redacted].crashWhen you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created. -
Please help! MacBook Pro mid 2010 overheat
Anonymous UUID: 58502CB7-910D-6696-335D-68BED49B696A
Sun Apr 26 19:01:31 2015
*** Panic Report ***
panic(cpu 0 caller 0xffffff7f9fea9bdb): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80c5777000 0x0a5480a2, D0, P1/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.10.22/src/Appl eMuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 0), Frame : Return Address
0xffffff80b2a13680 : 0xffffff801d12bda1
0xffffff80b2a13700 : 0xffffff7f9fea9bdb
0xffffff80b2a137e0 : 0xffffff7f9ddc3b9f
0xffffff80b2a138a0 : 0xffffff7f9de8d18e
0xffffff80b2a138e0 : 0xffffff7f9de8d1fe
0xffffff80b2a13950 : 0xffffff7f9e10c056
0xffffff80b2a13a80 : 0xffffff7f9deb082d
0xffffff80b2a13aa0 : 0xffffff7f9ddca5f1
0xffffff80b2a13b50 : 0xffffff7f9ddc80fc
0xffffff80b2a13d50 : 0xffffff7f9ddc919c
0xffffff80b2a13e30 : 0xffffff7f9dd75f5e
0xffffff80b2a13e90 : 0xffffff7f9fe799d6
0xffffff80b2a13ee0 : 0xffffff7f9fe78692
0xffffff80b2a13f00 : 0xffffff801d15e759
0xffffff80b2a13fb0 : 0xffffff801d2125b7
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.10.22)[26F693CB-BFE8-33FA-9D1F-3F66FC016768] @0xffffff7f9fe9b000->0xffffff7f9feaefff
dependency: com.apple.driver.AppleGraphicsControl(3.10.22)[61967104-88AF-3605-82F5-A480A280 0A78]@0xffffff7f9fe93000
dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7f9dba9000
dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7f9d924000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0 xffffff7f9dd1c000
dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[65E3187E-949B-36E9-BA33-1B13ABB058 1A]@0xffffff7f9fe96000
com.apple.nvidia.classic.NVDAResmanTesla(10.0)[796AE430-39FB-3255-8161-D52AFA28 EE2B]@0xffffff7f9dd73000->0xffffff7f9dfdcfff
dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7f9d924000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[C0B8A85D-B32A-3F24-B4FC-B62B3BBF9E57]@0xff ffff7f9dd63000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0 xffffff7f9dd1c000
com.apple.nvidia.classic.NVDANV50HalTesla(10.0)[7FE40648-F15F-3E18-91E2-FDDDF4C DA355]@0xffffff7f9dfe7000->0xffffff7f9e290fff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f9dd73000
dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7f9d924000
com.apple.driver.AGPM(110.19.5)[79098073-4EDB-3F1D-BCB7-14C090A70098]@0xffffff7 f9fe76000->0xffffff7f9fe89fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7f9d924000
dependency: com.apple.driver.IOPlatformPluginFamily(5.9.1d7)[43F5FC1D-9651-3595-861F-56F299 525FF5]@0xffffff7f9e76d000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[C0B8A85D-B32A-3F24-B4FC-B62B3BBF9E57]@0xff ffff7f9dd63000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0 xffffff7f9dd1c000
dependency: com.apple.AppleGraphicsDeviceControl(3.10.22)[44D7223C-9628-3FEA-A3B8-27DE9E1CE 0C3]@0xffffff7f9fe70000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
14D136
Kernel version:
Darwin Kernel Version 14.3.0: Mon Mar 23 11:59:05 PDT 2015; root:xnu-2782.20.48~5/RELEASE_X86_64
Kernel UUID: 4B3A11F4-77AA-3D27-A22D-81A1BC5B504D
Kernel slide: 0x000000001ce00000
Kernel text base: 0xffffff801d000000
__HIB text base: 0xffffff801cf00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 2485837095782
last loaded kext at 8279277500: com.apple.driver.AudioAUUC 1.70 (addr 0xffffff7f9f698000, size 32768)
last unloaded kext at 148112352199: com.apple.driver.AppleUSBUHCI 656.4.1 (addr 0xffffff7f9e55f000, size 65536)
loaded kexts:
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 110.19.5
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.4f4
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 272.18
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.GeForceTesla 10.0.0
com.apple.driver.AppleHDA 272.18
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.4f4
com.apple.driver.AppleIntelHDGraphics 10.0.0
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleMuxControl 3.10.22
com.apple.driver.AppleIntelHDGraphicsFB 10.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBCardReader 3.5.5
com.apple.driver.AppleIRController 327.5
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 36
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.1
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AirPort.Brcm4331 800.20.24
com.apple.driver.AppleAHCIPort 3.1.2
com.apple.iokit.AppleBCM5701Ethernet 10.1.3
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.AppleGraphicsDeviceControl 3.10.22
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.nvidia.classic.NVDANV50HalTesla 10.0.0
com.apple.nvidia.classic.NVDAResmanTesla 10.0.0
com.apple.driver.DspFuncLib 272.18
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOSurface 97.4
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.4f4
com.apple.iokit.IOBluetoothFamily 4.3.4f4
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleHDAController 272.18
com.apple.iokit.IOHDAFamily 272.18
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.driver.AppleGraphicsControl 3.10.22
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.9.1d7
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5
com.apple.iokit.IOUSBMassStorageClass 3.7.2
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.CoreStorage 471.20.7
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.iokit.IOFireWireFamily 4.5.6
com.apple.iokit.IO80211Family 730.60
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 720.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 396
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
I don't know what to do!!!!!You have the MacBookPro6,2—the Edsel of Macs. It may have the logic-board defect that was covered by a recall program that has now ended.
Residents of the EU may be entitled to warranty service for up to six years after purchase.
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider, to have the machine tested. The routine hardware diagnostics used by service providers do not detect the fault. There is a specific test for this issue that Apple calls "VST" (for "Video Switching Test.") Ask for it. A "Failed" result means that the fault is present.
You may be quoted a price of about $300 (in the U.S.) for a "depot repair," which involves shipping the unit to a central repair facility and takes about two weeks. For that flat fee, anything found wrong with it should be fixed, not just the logic board.
Sometimes the replacement part is also defective, so be prepared for that possibility. If you decide to pay for a new logic board, test thoroughly during the 90-day warranty period on the repair. Some owners have reported that they went through as many as three replacement boards before getting one that worked.
If you don't want to pay for the repair, you may (or may not) be able to work around the problem by disabling automatic graphics switching. To use the discrete graphics processor, you'll need a third-party utility to switch to it manually.
Often the problems start after an OS upgrade. If the upgrade was recent, and you have backups, then you can revert to a previous OS X version.
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