Please help, my phone layout will not load by default.

I created a phone layout for my website, but it is not loading on the iPhone 5 (using Safari)- unfortunately I don't have another type of device to test it on.  If I manually enter "device=phone" instead of "device=desktop" it loads the correct format, but it will not load unless I do that.  I tried it in 2 different iPhones, one of which had not previously visited my site, and it's a persistent issue.  I am considering deleting the site via business catalyst and then publishing it again fresh to kind of reset things, but I'm new to Muse/Business Catalyst/Web Design in general so I'm concerned that might be overkill and might cause other issues.  Any advice on further troubleshooting would be much appreciated.
The url is http://www.annagator.com/
Thanks!
-Anna
Update: I just tried re-publishing the site making sure "all files" was checked instead of "modified files" but that didn't help either :/

No problem, here is a shot of my plan mode in Muse for both versions, so you can see how it's supposed to work.  The issue is less important on some pages than others, like it's a big issue on the illustration and resume page, its difficult (kind of impossible) to access all the content on those without the proper layout. Also, I did get confirmation through some other people that it is definitely not working properly on their devices.  

Similar Messages

  • Help please. CS6 exchange panel will not load.

    Hi,
    I have Photoshop CS6 extended and for some reason my adobe exchange panel will not load. This only happened earlier today.  I have been designing all week and never had a problem before this. I cannot load any of the panels in Photoshop.  I have done everything possible and trust me I worked on a solution for over 5.5 hours searching reading, uninstalling re installing etc and no solution. I just keep getting this error message "Cannot complete command because the extension could not be loaded".
    The version of Extension Manager is 6.0.7.6. I came back to edit this as I should have mentioned that I did disable my anti virus.
    I would really appreciate any advice please.
    Thank you in advance
    Rosa
    I have since discovered that the problem was the software onOne Perfect Photo Suite 8  which I had installed earlier today - so have contacted onOne for support. I ended up un-installing the program and Photoshop has returned back to normal.

    Obviously my problem was with the onOne new Suite 8 plugin. I had Suite 7.5 as well as PhotoFrame 4.6 Professional Edition and Photo Tools installed, so after trying a few different things my last option which worked was as onOne suggested and that was removing the onOne panel completely from CS6 and re installing Suite 8 ticking the 3rd option in the installation process - leaving PhotoFrame and Photo Tools installed.  I do have many panels in CS6 and to my delight after the installation of Suite 8, all the panels in my CS6 were operational and ready to go!
    Obviously there was a clash with the Suite 7.5 and 8. Removing Suite 7 worked for me. Initially onOne advised not to uninstall the previous version and just tick the first option to keep both versions. Obviously there was a clash between the version panels.
    Hope this helps.

  • Help with 10.5 please, running windows 7, store will not load

    I have searched here and seen others having this issue also but I see no fix that has worked for me.
    Installed 10.5 because I am getting an Iphone 4.  Itunes opens but the store will not load.  Starts to loads and then just sits.  I did the command prompt DNS flush fix, shut down and it did not work. 
    Any suggestions for me?  Running Norton for antivirus.  I have not seen anybody on here saying that is a problem.  We have another computer running windows 7 and Norton and 10.5 is fine on that computer.
    Thank you.

    Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
    (99425)

  • HELP! Itunes store will not load.

    I installed the newest version of itunes recently and once it finished the itunes store would not finish loading. The itunes radio will work and most other functions on itunes will work, just not the store. The status bar will load about half way and then freeze. Apple has had me do several things to try and correct the problem but still no luck. I've tried uninstalling the new version and reinstalling the older version but nothing works. If someone could please help a struggling guy I would greatly appreciate it. Thanks in advance. By the way,  I have Windows XP 64bit.

    I posted a thread about this a while ago. Here is the link. Check out the main two solutions I posted and see if that works. I have heard these may not work for 64 bit, but it's worth a shot.
    https://discussions.apple.com/thread/3304371?tstart=0

  • Please help CS 4.2 will not import ANY video file

    I've been working for days to get this fixed. Everything installs fine software wise and I am using a
    Matrox RTX2 for capture/playback but Prem CS4.2 will not import any video file type.
    My system is up to spec.
    I've seen this problem discussed but none of the (many) suggested solutions have helped.
    I've uninstalled and re-installed the OS and clean install multiple times and still I get "file format not supported" with EVERY file type.
    Please help!
    Brian

    Brian,
    Welcome to the forum.
    When issues occur with Matrox cards, updating its drivers often fix things.
    If you create a non-Matrox Project, can you then Import AV files?
    Good luck,
    Hunt

  • PLEASE HELP ME MY IPOD WILL NOT SYNC !!!!!!!!!!!!!!

    OK SO I DID HAVE THREE THOUSAND SONGS IN MY ITUNES BUT A RECENT SOFTWARE UPDATE TO BY IPOD TOUCH BY ITUNES HAS COMPLETLY WIPED EVERYTHING FROM MY LIBRARY!!!!!! SOO I HAVE NOW DOWNLOADED ITUNES AGAIN ONTO A DIFF LAPTOP AND ONCE AGAIN DOWNLOADED SOME SONGS INTO MY LIBRARY...... HOWEVER WHEN I PLUG MY IPOD INTO USB ITS NOT SYNCING AND MY SONGS ARE NOT DOING ONTO IPOD !!!!!!!!!       I HAVE TRIED RESTORING TO FACTORY SETTINGS AND CLICKING THE AUTHORIZE COMPUTER TAB AND STILL NOTHING ...........                 PLEASE HELP                    !!!!!!!!!!!!!!!!!!!!!!!                
    ALL IT SAYS IS IMPORT PICTURES AND VIDEOS BUT DOESNT SAY ANYTHING ABOUT SYNCING MY SONGS .........................

    Firt make sure y ohave the right setting checked for syncing:
    iTunes 11 for Windows: Syncing overview
    iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
    Next try this:
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
    The iPod does appear i iTunes right? If not:
    iOS: Device not recognized in iTunes for Windows
    You are really not giving us much information like what happens when you try to sync.

  • Please Help! My Powerbook will not boot up and is SCREAMING at me!

    I went to change my laundry and when I returned my mac was emitting a high pitched "scream" from the hardware (not from the speakers). It would not respond to any commands.
    I removed the battery and now it will not start up...it will go to a grey screen and make that very loud screaming noise...it sounds like it is coming from a moving part (the hard drive or fan). What should I do?
    Thank you all for your time!

    hard drive is located in the lower middle of the case, under trackpad, if noise comes from that area could be failed hard drive.

  • Will you please help me? ipad will not reset "network settings" or forget network!

    My ipad will not connect to WiFi although my laptop does. When I try to reset network settings the old settings reappear. It will not "forget this network". What do i need to do next?

    I don't fully understand what the System Reset does but I've found that it cures many ills.  It's easy, quick and harmless:
    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.
    A System Reset does not remove any apps, music, movies, etc. nor does it cause any settings to revert back to default.
    Also, you might wish to download the iPad-2 User Guide.  Pay special attention to page 162.  Note that this Guide also applies to the iPad-1 with IOS 4.3 except for those functions that are not supported by the hardware.
    http://support.apple.com/manuals/#ipad
    Finally,  the User Guide can be downloaded at no charge via iBooks and a less   comprehensive version of the Guide is included as a Safari bookmark.

  • Please help !! - G560e will not charge - PLEASE help!!

    I bought a secondhand G560e last week and have been very happy with it , but now it is failing to charge.
    When the power supply is unplugged the led glows steadily but when it is plugged into the notebook the led flickers very faintly and the notebook will nor charge.
    I have tried it with the battery out and it does the same.
    Please advise 

    hi cornwallray,
    Welcome to the Lenovo Community.
    When you turn the computer ON with just the AC adapter plugged-in, does the computer turn ON?
    if it does and the charging port doesn't wiggle then there's no problem with the DC jack (this is the connector on the laptop) and also the AC adapter and your battery might have already worn-out over time.
    if it doesn't turn ON, try to take out both AC adapter and battery and press and hold the power button for 30secs and re-insert the AC adapter. If same problems, the AC adapter might be bad. If the charging port wiggles, that might be faulty too.
     These are the usual battery LED indicators:
    1. steady yellow / amber or white light means the battery is charging
    2. blinking / steady red light means the battery is not charging (usually comes with a beep sound on selected models)
    3. steady green light means the battery is full
    4. power light ON / battery light off means no battery detected.
    Hope this helps.
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
    Follow @LenovoForums on Twitter!

  • PLEASE HELP. my 2007 macbook will not accept the reinstall disc mac os x 10.4.9 after i erased everything.  the screen is grey with a flashing folder with ? on it.  what can i do to fix it?

    i erased everything from my macbook and try to reinstall the MAC os x 10.4.9.  but now when i restart my computer the screen is grey with a file folder marked with a "?" flashing.  when the dics is already already inserted and i restart it, regardless if i hold down the "c" or "d" key with rebooting, the disc is automatically ejected and then it goes back to the grey screen with the flashing "? folder".  
    if i was to try and reinstall the "for mac computers" os x 10.5.4 the computer will load the disc and bring me to the language select menu but as soon as i click the "next" button it tells me that the software is not able to be installed on that computer.
    i have no clue what to do.  the computer was working COMPLETELY fine before i erased something.

    Yikes, what happens or shows if you hold the Option or alt key on bootup?
    The 10.5.4 Disc at least sounds like a Gray Machine specific Disk, or wrong Partition Scheme!???
    Does that one allow Disk Utility to run?
    Did you Erase to GUID?
    How to format your disks...
    http://www.kenstone.net/fcp_homepage/partitioning_tiger.html
    (To Install OSX on an IntelMac the Drive it needs the GUID Partitioning scheme mentioned at the bottom.)
    Thanks to Pondini, Formatting,  Partitioning, Verifying,  and  Repairing  Disks...
    http://Pondini.org/OSX/DU.html

  • PLEASE HELP..G4 FW800 will not start up

    I have just encountered a problem with my Mac. It crashed on me so I re-booted and now it won't start up any further than just before the finder loads up.
    When I first start it the fan spins up which is not something I have noticed it doing before. I have also tried putting in a system disc and booting from that, but it wouldn't read it.
    If this is a hard ware problem does anyone know what it might be and if it is likely to cost alot?
    Thanks

    Not a hardware replacement problem.
    You need to do the usual counter measures such as repair permission, zap the pram and power manager reset. Include software version compatibility to the OS you are using ie booting.

  • My system preferences will not load

    hi please help my system preferences will not load when i use my account how ever when i load my partners account it works fine i have updated the software and still nothing the imac is brand new and i have loaded all of my old files on it and now after all the hours i have spent getting to this stage the last thing i want to do is have to take it back to apple and reset it please help?????

    Quite alright.  Once you sort out this issue, see these:
    Switching from Windows to Mac OS X,
    Basic Tutorials on using a Mac,
    Mac 101: Mac Essentials,
    Mac OS X keyboard shortcuts,
    Anatomy of a Mac,
    MacTips,
    Switching to Mac Superguide, and
    Switching to the Mac: The Missing Manual,
    Snow Leopard Edition.&
    Additionally, *Texas Mac Man* recommends:
    Quick Assist,
    Welcome to the Switch To A Mac Guides,
    Take Control E-books, and
    A guide for switching to a Mac.

  • I have the old I phone 4 when I try to access my I tunes store it will not load Someone please help and yes I have the latest update

    I have the old I Phone 4.  When I try to access my I Tunes Store from the phone it will not load. Please Help

    Hello there, morganbailey02.
    The following Knowledge Base article provides some great steps for troubleshooting your issue:
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro

  • Sample vids will not load

    trying to learn this software. the book indicates that there is sample video to use in a tutorial. i see the link on the help page. but it will not load. just stays light grey in color and nothing happens. anyone have a resolution to this problem.

    trying to learn this software.
    What software? Final Cut Studio? What version?
    the book indicates that there is sample video to use in a tutorial.
    What book? There are dozens of FCS books by a variety of authors and publishers.
    i see the link on the help page.
    It might help if you posted that link.
    anyone have a resolution to this problem.
    Not based on the information that you have provided so far.

  • Help plz, I pad2 will not power on have it charging all day and nite and nothing

    please help me my ipad2 will not power up its been plugged up for 2 days now and nothing what shud i do?

    Have you tried a soft-reset  to see if that gets it to boot up ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo will hopefully appear - you won't lose any content, it's the iPad equivalent of a reboot.

Maybe you are looking for

  • Wireless printer help

    I have an acer laptop.I am using a belkin router.I also have an hp wireless printer.I had everything working right until I changed my internet & phone from cable to satillite to save money.I contacted belkin and they told me taht my problem wwas that

  • Problems updating 80 GB Ipod

    I have been getting the following message each time I try to update my Ipod: error -54 [permErr: permissions error (on file open)] Can anyone help me fix this problem? The sceond problem is that when my Ipod has completed updating it states that ther

  • Image mask problem - positioning

    Sorry if this has been asked before. I really did try searching before posting. I was trying to get a text mask to work for me in FCE 2 but I can't seem to figure it out. I can almost get the desired effect with a video layer, a text layer on top of

  • Include in ABAP class for Workflow

    Hi, In order to use BOR macros inside ABAP class, (From SAP help) came to know that we need to use include <cntn02> . How to add this include to ABAP class for workflow? Regds, Akshay

  • Getting the points on a sphere

    Hi everybody, I'm very new to java 3d so I'm sorry if there's a really simple answer to my question but I'm having no luck so far. I need to work out the length between two points on a sphere and to do this I need to work out the angle between the tw